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Delivering feedback as a leader can feel challenging, but with the right training and awareness, you can set yourself up for success. In this article, industry leaders share the common mistakes they’ve observed and practical tips that can help you communicate feedback more effectively and constructively to foster a more productive work environment. Focus on Behavior, Not Character When feedback judges the individual—and not the action—a poor outcome is almost guaranteed. “You’re not a team player” is an example of feedback that makes an assertion about a person’s character. The receiver of this feedback is likely to experience a “fight, flight, or freeze” response …

Want more housing market stories from Lance Lambert’s ResiClub in your inbox? Subscribe to the ResiClub newsletter. During the pandemic housing boom, housing demand surged rapidly amid ultralow interest rates, stimulus, and the remote work boom. Federal Reserve researchers estimate “new construction would have had to increase by roughly 300% to absorb the pandemic-era surge in demand.” Unlike housing demand, housing stock isn’t as elastic and can’t quickly ramp up. As a result, the heightened demand drained the market of active inventory and caused home prices to overheat, with U.S. home prices in June 2022 sitting at a staggering 43.2% above March 2020 levels. …

Generative AI may be both the most useful and the most mystifying tool of our modern-tech era. The problem—aside from all the endlessly documented issues around accuracy—is that generative AI generally seems to function in a DOS-like blank prompt form. The onus is squarely on you to figure out what to ask and how to put these saucy systems to use. That black-box feeling is especially apparent when you look at NotebookLM, an “AI-first notebook” launched by Google nearly two years ago. The idea behind NotebookLM is that you upload your own source materials within carefully confined notebooks, and you can then lean on Google’s Gemini AI to interact with that material…

Improving your work life doesn’t always require sweeping changes. Sometimes, the most effective strategies are the simplest ones, whether that’s protecting time for personal care, restructuring your day for better focus, or carving out moments with family. These small adjustments can reduce stress, restore balance, and promote better productivity and focus. Here, Fast Company Executive Board members share the simple changes they’ve made that have significantly improved the quality of their work lives and why these shifts are worth considering. 1. DESIGNATING ‘OFF-LIMITS’ HOURS I protect my time, headspace, and energy. I have designated hours every day that are …

Ask friends what kind of tech gift you should get for your parent, grandparent, or another older person in your life, and chances are you’ll get the same generic suggestions, like a digital picture frame or a portable Bluetooth speaker. But these gifts will almost certainly remain little used throughout the year. (I mean, how many digital picture frames would you like?) Instead, this holiday season, why not get an older loved one a tech gift they’ll actually use (and that might put your mind at ease, too)? Here are five types of gifts that older people may truly find beneficial. Smartwatches with fall detection Talk to any older person about health concer…

Small changes in routines can create significant improvements in how much gets accomplished in a day. Here, experts share 15 practical habits that can boost productivity and lead to better results in your work and personal life. Plan Your Week Every Friday Afternoon One small habit that’s made the biggest long-term difference in my productivity is making a plan every Friday for the coming week. Most people start their Mondays feeling behind before they’ve even begun. Their inbox dictates their day, and they spend valuable energy reacting instead of leading. I used to do the same thing—until I started ending each week with a simple Friday planning ritual. Be…

Job interviews can trip up even the most qualified candidates with verbal landmines. In this article, we discuss specific phrases candidates should avoid using in interviews and more effective alternatives recommended by experts. Discover common phrases that send the wrong message to interviewers, as well as stronger alternatives that demonstrate genuine value, so you can effectively communicate your skills and experience. Lead With Curiosity, Not Critique If you’re interviewing for a tech role, here’s a fast way to tank your chances: Walk in and immediately trash the company’s systems. You know the move. “Honestly, your system is outdated. I’d replace it with some…

Making the move to management is not for every employee, yet many think it’s the only option for climbing the ladder. There’s an art to coaching individual contributors who either want to take that step, or offering a promotion to someone you think is ready. It’s important to approach this not just as an opportunity, but a teachable moment. We asked our Fast Company Impact Council members how they coach team members to make this move and got much wise counsel in return. Their ideas might improve how you approach this with your employees. 1. TRUST YOUR PEOPLE I tell them I am trusting them, and in turn, they need to trust their people. Trust is giving someone an ass…

Metrics can tell you if you’re going the right direction or not. They can also be a waste of time if the metrics are noise instead of strong signals. There is no one right answer to which metrics to use, but understanding how others use them can turn on a light bulb for new ideas. We asked our Fast Company Impact Council members what metrics they track obsessively—and why— and the answers we share may have you rethinking your own tracking. 1. CONVERSION AND RETENTION I track a lot of metrics and it’s easy to get lost in the minutiae of the business, but as a subscription business the metrics of conversion and retention are my twin North Stars. What percentage of vi…

Disability rights could be under threat. People with disabilities are protected from discrimination and given equal access to education, healthcare, employment, and public services under Section 504 of the Rehabilitation Act of 1973. However, Republican attorneys general in 17 states (Alabama, Alaska, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Louisiana, Missouri, Montana, Nebraska, South Carolina, South Dakota, Texas, Utah, and West Virginia) have sued the U.S. Department of Health and Human Services (HHS), asking courts to declare Section 504 unconstitutional. Last May, HHS required that 504 services be provided to people experiencing gender dysphoria. T…

More than 18,000 Amtrak workers will receive a $900 bonus before the end of the year, the U.S. Department of Transportation announced on Thursday evening. Funding for the bonuses will come from Amtrak’s executive leadership team bonus packages, the statement said. The federal administration urged executive leadership “to forgo 50% of the bonus packages that would have been paid out under the misplaced priorities of the previous executive bonus structure.” Amtrak set all-time records for both ridership and revenue in the 2025 fiscal year, according to its annual report, with over $2.7 billion in ticket revenue from 34.5 million riders. The bonuses were applauded by some…

Personal networking can help grow your business, but it can also help you grow as a person and a leader. The key is in how you view it. For some, it is a necessary evil—collecting names and LinkedIn connections like a dance card. For others, it is no game—it is getting to know someone on a genuine basis, even if it will never help them. We asked our Fast Company Impact Council members about the role personal networking plays in their own growth strategies. Not surprisingly, many had thoughts about it, and those thoughts are insightful. 1. PRESSURE-TEST IDEAS Personal networking is how I pressure-test ideas, spot patterns early, and learn from leaders navigating s…

For a company with one of the most important jobs in information security, assessing the risks and opportunities of AI might feel less like an analytical exercise and more like a roll of a 20-sided die. That’s because a password manager, which already has to defend a customer’s most valuable credentials against both outside attackers and the customer’s own carelessness, now has to contend with AI on multiple fronts. AI can help a password-management firm develop code and find vulnerabilities faster, but it may also enable clients to ship sloppy, vibe-coded apps that expose passwords. And while AI agents promise to zip through complex tasks with a single-minded foc…

At a recent fundraising event, I stood backstage with a young woman waiting to give a speech in front of 550 people to honor her alma mater. She was visibly nervous; I watched as she paced, taking deep breaths to calm the adrenaline that was flooding her body, twisting her hands, and looking toward the stage door as if she might try to make a run for it. As a charity auctioneer who has spent more than two decades on stages around the world commanding rooms filled with thousands of people, I know that feeling. There were so many nights in the beginning of my career when I felt the same way. But spending 1,000-plus nights onstage has given me plenty of practice to learn…

For years, premium credit cards competed on points, perks, and airport lounge access. Now the lounge itself is becoming the strategy. Chase is the latest to double down. With new Sapphire Lounge locations planned—starting with one at Dallas Fort Worth International Airport and another at Los Angeles International Airport—the company is expanding its footprint at a moment when airport lounges have become one of the most competitive battlegrounds in consumer finance. The move follows a wave of recent openings that show how Chase is trying to differentiate not just on access, but on experience. “We’re really excited,” Dana Pouwels, head of airport lounge benefits…

** NEEDS JUSTIN POT BYLINE ** Have you ever opened your favorite music-streaming app and wondered why all your playlists have the same five songs? It can be annoying, even if they happen to be five songs you’re really into right now. And, make no mistake, they will be five songs you’re really into right now, because that’s how many of these services work—and it’s not because everyone else has the same taste in music as you. For instance, any Spotify playlist that says “created for” in the header is catered to the individual user, based on their listening history. There’s nothing wrong with that, necessarily—it can be nice to know you’re going to hear songs you lik…

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Want more housing market stories from Lance Lambert’s ResiClub in your inbox? Subscribe to the ResiClub newsletter. While active listings are rising year over year in most regional housing markets, a slight majority of markets are still below pre-pandemic 2019 inventory levels. Generally speaking, housing markets where inventory (i.e., active listings) has returned to pre-pandemic 2019 levels have experienced weaker home price growth (or outright declines) over the past 46 months. Conversely, housing markets where inventory remains far below pre-pandemic 2019 levels have, generally speaking, experienced more resilient home price growth over the past 46 months. …