Blog, YouTube & Content Monetization
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At hundreds of Burger King restaurants across the U.S., there’s a new invisible worker who’s tracking which ingredients are in stock, analyzing daily sales data, and checking in on whether employees are saying “Thank you” and “You’re welcome.” It’s an AI assistant named Patty. According to Thibault Roux, Burger King’s chief digital officer, the voice-activated chatbot is designed to help employees and managers handle tasks that might usually require pulling out a computer or consulting with an instruction guide. Patty began showing up at select locations about a year ago, and is now in a pilot phase at approximately 500 Burger Kings. It’s expected to roll out to the …
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Being a middle manager often feels like living in two worlds at once. On one side, executives cascade big goals and sweeping strategies. On the other, teams look to you for clarity, advocacy, and daily guidance. You’re constantly reconciling top-down demands with bottom-up realities, often with too little time and too few resources to satisfy either side. The paradox of the role is stark: Middle managers carry enormous responsibility for execution but don’t always have the authority to make critical decisions. You’re expected to deliver results on budgets you don’t control, within structures you didn’t design, and through policies you didn’t write. This tension is one…
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Early in my career, a colleague and I made a shared commitment one summer to eat healthier. Salads. Smoothies. The full routine. Like many well-intentioned plans, our discipline began to fade after a few weeks. Eventually, we introduced what we jokingly called Grease Wednesdays, a weekly cheat day as a reward for all our good behavior. Every Wednesday, one of us would head out to grab fast food, and we’d hide away in a small boardroom to indulge in our shared lack of nutritional discipline. At first, it was just the two of us, chatting with laptops closed and fries on the table. And then coworkers began peeking into whatever boardroom we were in, curious about the…
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This story was produced by Grist and co-published with Source NM. The first thing Andy Barrientes noticed when he showed up for his shift at RMS Foods on Valentine’s Day in 2005 was the cloud of black smoke emanating from the building. A fire had started in the factory around 4:20 p.m., not long before Barrientes was scheduled to clock in as maintenance manager at the food manufacturing plant in southeastern New Mexico. The blaze had caught his coworkers coming off the day shift by surprise; they reported smelling the smoke before seeing the flames. When Barrientes arrived, he saw the staff huddled together at the park across the street. “Everyone was holding han…
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I have what I consider a healthy skepticism toward authority. I’ve always considered leaders—despite what titles they hold—as fallible people who don’t necessarily deserve blind adulation or deference. That skepticism has made it hard for me to adopt the “company man persona,” which might explain how little of the proverbial corporate ladder I’ve climbed. And rather than take responsibility for that, I’m going to “blame” my dad: The instinct to question rather than comply, to think critically instead of playing yes-man, came from him. We never had a formal conversation about it. I just watched how he moved through the world—confident, grounded, with little to prove—a…
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We’ve been sold a lie. Somewhere between “go to school” and “get a job,” work became the central node of our lives—the very thing that defines us. We measure our worth by our output, our identity by our title, and our health by how much we can endure. The hours. The travel. The back-to-back meetings. The busyness. That’s not the picture we painted for ourselves when we chose our major in college and envisioned what we thought would be a fulfilling career; that’s conditioning. The result of which has shaped our meaning of work and how we see ourselves in it. But meaning isn’t found in the busyness of the grind—rather, it’s found in alignment. And when our work has gre…
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Mark Zuckerberg was 19 when he started Facebook. Bill Gates was 21 when he started Microsoft; co-founder Paul Allen was 23. Steve Jobs was 21 when he co-founded Apple; co-founder Steve Wozniak was 26. Amazon’s Jeff Bezos and Nvidia’s Jensen Huang were 30. Yet they’re the exceptions, not the rule. A study published by the National Bureau of Economic Research found the average age of entrepreneurs who start a company and go on to hire at least one employee is 42. A study conducted by the Census Bureau and two MIT professors found the most successful entrepreneurs tend to be middle-aged, even in the technology sector. After compiling a list of 2.7 million company founde…
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According to the World Economic Forum, 40% of employers expect to reduce their workforce where AI can automate tasks by 2030. Thanks to artificial intelligence, leaders are under pressure to raise the bar on what they will deliver to their stakeholders—with the expectation that thanks to AI, companies can (and must) achieve more. That matters for job hunters, who need to get clear on the value they can provide to organizations if they want to get hired. And while we can be reactive—relying on the AI screeners, which many recruiters use, to select us out of the pile of submitted résumés—we should get proactive, smartly deploying our networks to get our feet in the door…
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Some consider self-employment a soul-crushing grind—a pit of despair one falls into after being laid off, or after graduating into a job market where entry-level jobs have evaporated. Chasing clients, following up on payment requests, and working into the night, all for little pay . . . it’s a stopgap until you find a full-time job. Who on earth would choose it? But freelancing doesn’t have to feel like gig work. And in fact, plenty of people, especially Gen Zers, do deliberately choose it. If you’re skeptical about freelancing or struggling to earn enough to pay your bills, it might be time for a mindset audit: Instead of thinking like a paycheck-chasing hustler, thi…
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For the first time in history, podcasts have overtaken talk radio as the most-listened-to medium for spoken-word audio in the United States. Podcasts, including video podcasts, eclipsed AM/FM talk radio (which notably doesn’t include listening to music on the radio), with 40% of listening time, as opposed to 39% for radio, according to Edison Research’s Share of Ear survey. Researchers have tracked these statistics over the last decade. In 2015, AM/FM radio accounted for 75% of the time Americans spent listening to spoken-word audio. At the time, podcasts accounted for just 10%. Year over year, that gap has slowly closed, as podcasts boomed in popularity, incr…
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OpenAI has emerged as one of the government’s leading providers of artificial intelligence. According to the company, 37 federal agencies now have access to its tech, and about 80,000 government employees are now using it regularly. This makes OpenAI a frontrunner in the race between the top AI companies to get their tech in front of government users. These workers are just a small fraction of these frontier labs’ total customer bases, but they’re symbolically valuable. Wooing the U.S. government is important enough to these companies that they’re offering their technology at a steep discount. And, in another bid to speed up the administration’s use of the tech, seve…
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If you’ve been paying attention to AI at all lately, you’ve certainly seen the “Something Big Is Happening” essay by Matt Shumer, or at least some of the reaction to it. In it, Shumer describes how coding, for him, has completely transitioned from manually writing code to simply prompting and approving the near-flawless work done by AI. The piece was meant as a warning to all knowledge workers, essentially saying: AI has taken over my job, and it’s coming for yours next. There have been countless thought pieces on the merits and flaws of Shumer’s argument, and I have no intention of adding to the pile. But journalism is knowledge work, too, and the field had its own, …
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As snow piled up in front of bus stops and fire hydrants during New York City’s second winter storm of the year, city workers have tried to move fast to remove it before snow hardened into ice. A new internal tool makes that job easier to track. The city’s Department of Sanitation (DSNY) now tags infrastructure that’s been plowed in a mobile mapping tool that employees can update on the go. “We have started the work of geotagging every single bus shelter and crosswalk,” Mayor Zohran Mamdani said Monday, and overnight, he said the city cleared more than 1,600 crosswalks, 419 fire hydrants, and nearly 900 bus stops. DSNY handles trash collection, but it’s al…
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There are few things that unite the world like animal videos. There are also few things that are so readily commoditized. Both have occurred in the case of Punch, a baby monkey at the Ichikawa City Zoo in Japan. Punch captured hearts around the world after a viral post showed him hugging a stuffed orangutan toy after being rejected by other monkeys. E-commerce sellers act quickly with monkey merch Now, the young Japanese macaque and his stuffed friend are available as everything from toys on Etsy to a—decide for yourself if it’s AI—children’s book on Amazon. There’s also an “official” Punch Monkey store with products like stickers, shirts, and mugs. S…
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Yet another powerful person has stepped down after being named in the Epstein files. Børge Brende, president and CEO of the World Economic Forum (WEF), best known for hosting an annual summit of world leaders in Davos, Switzerland, has stepped down after an internal investigation into his ties to convicted sex offender Jeffrey Epstein. In a statement released Thursday, Brende announced that after eight years in his role, he’d be resigning in the wake of the latest batch of files released from the federal investigation into Epstein. “I am grateful for the incredible collaboration with my colleagues, partners, and constituents, and I believe now is the right mo…
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When Dr. Wendy Ross logged on for a Zoom meeting in early 2024, she wasn’t sure who to expect on the other side of the call. It was a digital writers’ room, Ross tells Fast Company, “and in the upper left-hand corner—I’ll never forget it—was Noah Wyle.” Ross, a developmental and behavioral pediatrician and the director of Jefferson Center for Autism & Neurodiversity in Philadelphia, had received a request to lend her expertise to the writers of a new medical series—but they told her only that it was set in an emergency room and would potentially feature an autistic doctor. “I had no idea what was going to happen, but I thought it sounded kind of cool,” she say…
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Time capsules are designed to be resilient by nature. But no time capsule has survived as long as designers hope “America’s Time Capsule” will. The time capsule, designed for the semiquincentennial of the U.S. founding, is being created by America250, the nonpartisan, congressionally mandated group organizing commemorations for this year. The plan is to bury the time capsule underground in Philadelphia at Independence National Historical Park on July 4, and for it to be opened in another 250 years, in 2276. The problem is time capsules, which are typically buried underground, and exposed to the elements, don’t really last that long. “We’ve unburied some time …
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Welcome to AI Decoded, Fast Company’s weekly newsletter that breaks down the most important news in the world of AI. You can sign up to receive this newsletter every week via email here. Anthropic’s stance on autonomous weapons may not survive the future Much of the AI world is watching closely as Anthropic tangles with the Pentagon over how the government can use the Claude models. Anthropic has a $200 million contract with the Pentagon, but the contract says the military can’t use the AI company’s models as the brains for autonomous weapons or for mass surveillance of Americans. Defense Secretary Pete Hegseth insists, after the fact, that the military should be a…
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Artificial intelligence chipmaker Nvidia on Wednesday announced another quarter of astounding quarterly growth as investors try to decipher whether technology’s latest craze is overblown hyperbole or a springboard into a new era of prosperity and productivity. The results for the November-January period blew past the analyst projections that shape investors’ perceptions, as has been the case since Nvidia’s high-end chips emerged as AI’s best building blocks three years ago. Nvidia’s fiscal fourth-quarter revenue surged 73% from the previous year to $68.1 billion while its profit nearly doubled to roughly $43 billion, or $1.76 per share. “No quarter has had more riding …
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Grating coworkers, tone-deaf bosses, a ninth ask for revisions on a PowerPoint deck—as the workday annoyances pile up, it’s only a matter of time before every worker hits a boiling point. And when they do, they often hit up a trusted colleague to vent to in a direct message on a platform like Slack or Teams. “So often you’re sitting in a meeting, you’re hearing something, and you’re like, ‘Am I crazy, or are they contradicting themselves? Did they change the strategy again? Can you believe they just said this thing?’” says one former employee at a consulting firm, who agreed to speak to Fast Company anonymously. Sounding off to coworkers in DMs feels like both an out…
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If the 1990 classic movie Ghost is any indication, the dead love a good tune. We all remember when the recently deceased Sam (Patrick Swayze) had his infamous pottery session with his very alive partner Molly (Demi Moore). Now, Liquid Death and Spotify are aiming to use music in a similar way, by giving a few hundred of the recently deceased the opportunity to hear their favorite music for all of eternity. The two brands have collaborated on what they claim to be the first-ever Bluetooth-enabled speaker urn. The tasteful white urn has a top outfitted with a Bluetooth speaker. Spotify is also introducing the “Eternal Playlist Generator” in the U.S., where you can…
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