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Sunday’s Grammys mark a return to normalcy after the 2025 show was altered to focus on Los Angeles-area wildfire relief efforts. “I think we will see some history-making moments,” Recording Academy CEO and President Harvey Mason jr. told The Associated Press. “With artists being nominated in categories they haven’t been previously nominated in, and a new crop of talent coming through the system this year — I think we’re going to see some really exciting results.” Here’s what you need to know about the 2026 Grammys, including how to stream and where you can see music’s biggest stars walking the red carpet. How do I watch the Grammys? The main show will air l…

To survive in today’s market, enterprises must deliver experiences that feel instant and intelligent. Customers expect brands to anticipate their needs and guide them through interactions that are seamless and personal. It’s the promise of having the right conversation at exactly the right moment. But here’s the reality check: While “real time” dominates boardroom conversations, most data ecosystems are anything but. MOVING BEYOND “NEXT BEST ACTION” For years, the “next best action” model has been the playbook for customer engagement. It takes available data, analyzes it, and delivers a single, data-driven response, like recommending a product or sending an off…

For many people, the word sabbatical conjures a very specific image: a long break from work, perhaps time spent on a beautiful beach, maybe a few weeks of rest before returning “recharged.” It’s often perceived as indulgent, impractical, or reserved for academics and executives with generous benefits. That image misses the point. A sabbatical isn’t a more extended vacation. It isn’t an escape from responsibility. And paradoxically, it isn’t even primarily about rest. When well executed, a sabbatical is a deliberate interruption that creates the conditions for identity discovery, integration, and renewal. When done poorly, it can leave people just as disoriented as whe…

CIOs are grappling with how to leverage AI, but most are asking the wrong question. It’s not about an “AI strategy.” It’s about a business strategy powered by AI. At Samsara, when we focused AI on clear business problems, we cut support chat volume by 59% with virtual agents, our IT help assistant auto-resolved 27% of tickets during the pilot, and engineers accepted about 40% of suggested code from AI code-assist, freeing teams to ship faster and tackle harder work. My takeaway is that if you treat AI as a separate initiative, you’ll chase tools. If you treat it as leverage on a business KPI, you’ll create impact. The VC Mindset: Investing in AI My philosop…

Lufthansa announced on Monday it plans to cut thousands of workers as it aims to increase profitability and efficiency, in part by relying more heavily on artificial intelligence. The airline group said it will eliminate a total of 4,000 jobs worldwide by 2030, the majority of which will be in Germany—with a focus on administration roles, not operational ones. “The Lufthansa Group is reviewing which activities will no longer be necessary in the future, for example due to duplication of work,” the company said in a statement. “In particular, the profound changes brought about by digitalization and the increased use of AI will lead to greater efficiency in many are…

We have reached the moment white collar workers have feared for months. Has AI finally come for my job? Companies like Salesforce claim they need fewer human employees to do the work AI can tackle, after laying off thousands. Klarna claims the company was able to shrink its headcount by about 40%, in part because of AI. Duolingo said last spring it will stop using contractors for work that AI can handle. Overall, companies have announced a staggering 700,000 job cuts in the first five months of 2025, an 80% jump from the previous year. The irony is almost poetic. For years, the tech industry assumed robots would come for factory workers first. Amazon’s leaked documen…

In 2023, Ken Lux found himself in an FBI briefing on child trafficking. The CEO of Luxe Aviation was there as the past commander of the Sacramento County Sheriff’s Office’s Air Squadron, a volunteer cadre of 50 general aviation pilots supporting police missions and community service. Lux recalls the FBI agent relaying the story of a since-jailed airline pilot who used his credentials to traffic children to clients in the Philippines with chilling negotiations. “I have a girl that’s 12 years old for your client,’” the pilot said. The client’s response: “No, we think we need an 8-year-old.” The group was horrified. “I have two daughters,” Lux says. “We said, ‘Wa…

Below, coauthors Melissa Valentine and Michael Bernstein share five key insights from their new book, Flash Teams: Leading the Future of AI-Enhanced, On-Demand Work. Melissa is an associate professor of management science at Stanford University, where she codirects the Center for Work, Technology, and Organization. Michael is an associate professor of computer science at Stanford, where he is a Bass University Fellow. Both have had their work featured in major publications, including The New York Times and Wired. What’s the big idea? Have you ever wished that you could assemble your version of the Avengers at work? That’s basically what it means to build a Flas…

A major Amazon Web Services outage disrupted scores of online platforms on Monday — leaving people around the world unable to access some banks, chatting apps, online food ordering and more. History shows these kinds of system outages can be short-lived, and are often minor inconveniences — such as placing a lunch order in person or waiting a few hours for a gaming platform to come back online — than long-term problems, but recovery can be a bumpy road. And for people trying to move money, communicate with loved ones or work using impacted services, disruptions are especially stressful. Consumers may not realize how many platforms they use rely on the same back-end tech…

JPMorgan Chase’s new $3 billion global headquarters in midtown Manhattan was finally unveiled the week of October 20 after six years in the making. But rather than highlighting the Danny Meyer-curated food hall, imported taps that pour a perfect pint of Guiness, or lighting that adjusts with circadian rhythms, online attention has been focused on another feature of the 270 Park Ave. skyscraper. “Congratulations JPMorgan on the opening of your new headquarters!” billionaire Michael Dell posted on X last week, alongside a photo of what seems to be a trading floor in the new office. The image features row upon row of his company’s monitors in four-screen setups, dup…

Disney+ and Hulu subscription cancellations rose during the month that ABC briefly cancelled “Jimmy Kimmel Live!,” according to data from subscription analytics company Antenna. Walt Disney Co. owns the streaming platforms and ABC. ABC pulled the show off the air for less than a week in September in the wake of criticism over his comments related the killing of conservative activist Charlie Kirk. Antenna estimates total cancellations in September were 4.1 million for Hulu and 3 million for Disney+. The “churn rate,” or the percentage of customers that cancel their subscriptions in a specific month, jumped from 5% in August to 10% in September for Hulu. That figure jumpe…

You may see more smiles next time you walk into a Target. That’s because the big box retailer is hoping to provide an “elevated” customer experience with it’s new “10-4” policy, requiring staffers out on the floor to smile, wave, and welcome customers within 10 feet—and greet those just 4 feet away, USA Today reported. Fast Company has reached out to Target for comment. The policy comes less than three weeks before Black Friday, the day after Thanksgiving, which officially kicks off the busiest and most profitable time of the year. Many stores, including Target, have already begun to roll out their Black Friday sales this year. Target’s early 2025 Black Frida…

Businesses still spend billions each year on management training programs, but here we are in 2025—with a growing leadership gap and executives scrambling for answers. And if I can get honest for a moment: We’re still approaching the problem backward. Senior leaders keep promoting high-performing individual contributors into leadership roles and expecting them to figure it out on the fly. Many don’t have the time, support, or temperament to lead people well. Then we’re surprised when the results are uneven or the team burns out. Before companies invest in another round of training, they need to start with a more fundamental question: Are we choosing the right …

For most leaders these last five years have been ones of great volatility, uncertainty, complexity, and ambiguity. Political dynamics, economic shifts, massive layoffs, strategy pivots, technology disruptions, and more are shaping how we lead and what we can accomplish together. Leading through uncertainty is no longer a mere possibility, it’s core to the job description. Times of uncertainty call for fast executive decision-making with limited information, “good enough” risk assessment, and repeated pivots. I know this because I led a global philanthropy network while the world shut down in 2020. During those initial months, I relied less on staff input to determine…

Though many companies are still in the early days of AI adoption, one thing is clear: Many of our interactions—between employees and even organizations—are already being carried out entirely by agentic technology. As this trend increases, the need for leaders to keep humanity at the core of their businesses is critical. That’s why this year’s annual meeting of the Fast Company Impact Council was centered on the theme of “Maintaining a Human Touch in a Digital World.” In May, 123 of the Impact Council’s 422 members gathered in New Canaan, Connecticut, at the 80-acre headquarters of humanitarian nonprofit Grace Farms. In panels and roundtables held across the organizati…

The latest buzzword is “AI literacy.” Much like “social media,” “ESG,” and “CSR” before it, employers are now looking for proof of fluency on résumés, and individuals are desperate to differentiate themselves to show that they are keeping pace. And it’s everywhere, mentions of terms like “agentic AI,” “AI workforce,” “digital labor,” and “AI agents” during earnings calls increased by nearly 800% in the last year, according to AlphaSense data. Over the last five years, workers across industries have become expected to be well-versed in a technology that is ever-evolving and still relatively new for so many, including the leaders implementing it. The trouble with AI is…

Matchmaking is an ancient dating process that stretches back thousands of years. But as online dating fatigue has begun to dominate the modern-day discourse around finding love, one company is betting that matchmaking will see a revival, and they’ve spent years developing a tool to make it happen: an AI matchmaker named Tai. One might argue that all modern dating apps aim to serve as a kind of matchmaker; an intermediary whose purpose is to connect two singles with each other. But Adam Cohen-Aslatai, CEO of the matchmaking company Three Day Rule, says dating apps still put the onus on users to choose the right partners based on what the algorithm serves. In contrast, …

Earlier this month, photos depicting Zendaya and Tom Holland’s wedding just about broke the internet. Images of the celebrity power couple standing at the altar, popping champagne, and posing with a Spider-Man mask quickly racked up more than 10 million likes on Instagram. The only catch? They weren’t real. The collection of AI-generated images, first shared in a since-deleted Instagram post from AI creator Juan Regueira Rodríguez, went so viral that they reached Zendaya herself, as the Emmy-winning actress revealed in a new interview. On the latest episode of Jimmy Kimmel Live, Zendaya discussed her upcoming film The Drama, which centers on her character’s…

Those with Attention Deficient Hyperactivity Disorder, better known as ADHD, often experience challenges that neurotypical people do not, such as distractibility or low frustration tolerance. However, there is a growing body of evidence that suggests that ADHD also has an upside. And, according to a new study, being aware of these positives may create some mental health perks. The groundbreaking research, which was published in Psychological Medicine, comes from scientists at the University of Bath, King’s College London, and Radboud University Medical Center in the Netherlands. Researchers compared 200 adults with ADHD and 200 without in the first large-scale effort…

Hiring in 2026 won’t look much like hiring even two years ago. If you don’t pay attention, you will get left behind. I was a retained search consultant for 25-plus years. I’ve written executive and board résumés for the last 10 years. I’ve never seen so much change in candidate sourcing happen so quickly. CEO priorities and expectations have shifted. AI is reshaping how candidates get surfaced. Résumé sameness has skyrocketed. Candidate shortlist cycles have accelerated. For you to be visible, your résumé has to do more than describe your work. It has to hit leaders’ priorities, satisfy automated systems’ tests, and make sense. The following five trends show you w…

With foot traffic down and Target’s stock still slumping, Taylor Swift’s new album release might be the shot in the arm the retailer needs. Target may be in the crosshairs of the culture wars, but the brand’s relationship with Taylor Swift still stands in 2025. The release of “The Life of a Showgirl” again brings a suite of special editions to Target as exclusives, luring Swifties to spread their cash around to pick up their favorite variants. But between the retailer’s faltering reputation and a smorgasbord of album options, will Swifties take their business elsewhere? Target’s very bad 2025 In January, Target announced that it would abandon longstanding init…

Dell on Tuesday nearly doubled its annual profit growth target for the next four years, betting on robust demand for its servers that power artificial intelligence workloads. The company, whose customers include Elon Musk’s AI startup xAI and CoreWeave, lifted its expectations for annual growth in adjusted earnings per share to at least 15% from around 8%. Dell also said it expects compounded annual revenue growth between 7% and 9% for the next four years, up from its prior view of 3% to 4%. Insatiable demand for servers that provide the computing power needed to run services such as ChatGPT has turned Dell into one of the biggest winners of the generative AI …