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  1. Yesterday, customers of Verizon Communications across the country picked up their phones only to discover that they had no service. Calls, texts, and the internet simply didn’t work. Verizon now says the underlying issue has been resolved. But just what caused it, and will Verizon compensate customers for the outage? Here’s what you need to know. What happened? On Wednesday, a little after noon ET, customers around the country began taking to social media to report that they had lost Verizon service on their phones. Calls and texts could not be made or received, and internet access was nonexistent. Many iPhone owners on Verizon’s network saw the “SOS” ico…

  2. Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. This bonus newsletter from Davos explores the strategic relationship between CEOs and chief technology officers. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. In my previous life as a technology journalist, I wrote and edited countless stories about corporate chief technology officers (CTOs) emerging as key partners to their counterparts in the C-suite. When marketing functions became more data-driven, chief marketing officers clamored for attention from product and engineering. Today, chief financial offic…

  3. For decades, people with disabilities have relied on service dogs to help them perform daily tasks like opening doors, turning on lights, or alerting caregivers to emergencies. By some estimates, there are 500,000 service dogs in the U.S., but little attention has been paid to the fact that these dogs have been trained to interact with interfaces that are made for humans. A team of researchers from the United Kingdom wants to change that by designing accessible products for, and with dogs. The Open University’s Animal-Computer Interaction Laboratory in the UK was founded in 2011 to help promote the art and science of designing animal-centered systems. Led by Clara Man…

  4. Whether he’s climbing skyscrapers in Taiwan or working to build the Honnold Foundation, free solo climber and activist Alex Honnold remains an optimist. He sat down with Fast Company to talk about why a good outlook is essential—both for his sport and in the fight for the planet. Honnold also reflects on education, human potential, overconsumption, and what’s at stake for American national parks and public lands. View the full article

  5. We’re witnessing an unprecedented explosion in creative capability. Voice interfaces are removing barriers for billions who found keyboards cumbersome. AI image generators can mock up virtually any creative direction instantly. The technical constraints that once defined creative work are dissolving. Yet this abundance creates a new challenge: when everything becomes possible, the possibilities overwhelm us. What then becomes most valuable is knowing what’s worth making. I predict that in 2026, the question “should we build this?” will matter more than “can we build this?” The capability surplus The AI conversation is all about capabilities. What you can ma…

  6. Have you ever had the experience of rereading a sentence multiple times only to realize you still don’t understand it? As taught to scores of incoming college freshmen, when you realize you’re spinning your wheels, it’s time to change your approach. This process, becoming aware of something not working and then changing what you’re doing, is the essence of metacognition, or thinking about thinking. It’s your brain monitoring its own thinking, recognizing a problem, and controlling or adjusting your approach. In fact, metacognition is fundamental to human intelligence and, until recently, has been understudied in artificial intelligence systems. My colleagues C…

  7. Microsoft stock just suffered its biggest single day drop since 2020. Meanwhile, Meta stock popped by 10%. Both tech giants are spending billions on AI talent and infrastructure, but investors clearly feel skittish about Microsoft at the start of 2026 and bullish on Meta’s tale of near-term upside. For a company that famously whiffed on the metaverse, Meta is looking more reasonable these days. The company is still poised to invest eye-popping sums into artificial intelligence in the coming years, but so are all of its peers, Microsoft included. In an era of AI hype and sky-high expectations, Meta is following the crowd—not leading it—for better or worse. In 2026,…

  8. A major winter storm is expected to bring heavy snow to parts of the East Coast this weekend. Amid freezing temperatures, many will be hunkering down and sipping hot cocoa by the fire or trying out new warming winter recipes. Others will be getting creative with an ingredient that won’t be in short supply: snow. “First snow of the year means SNOW CREAM,” one TikToker posted earlier this month. “This is literally my childhood,” another wrote in the caption of her video, combining fresh snow with milk, sugar, and vanilla to make a bowl of dessert. Other snow-based recipes that have gone viral in light of the recent weather include using snow as a way to freez…

  9. Alphabet said on Wednesday it was targeting capital expenditure of $175 billion to $185 billion this year, in yet another aggressive ramp-up in spending from the Google parent as it deepens its investments to push ahead in the AI race. Analysts on average had expected Alphabet to spend about $115.26 billion this year, according to data compiled by LSEG. Shares of the company fell more than 6% in extended trading. Revenue at Google Cloud grew 48% to $17.7 billion in the fourth quarter ended December, compared with analysts’ average estimate of a 35.2% jump, according to data compiled by LSEG. Cloud computing majors have poured hundreds of billions of dollar…

  10. Planned layoffs have now reached their highest rate since 2009’s Great Recession. The data comes from Challenger, Gray & Christmas’ new layoffs report, which revealed that U.S.-based employers announced 108,435 job cuts in January, marking the highest rate to start a year since 2009. Also notable, in the same month, just 5,306 planned hires were announced—the lowest total on record for January. According to the data, that means layoffs are up a staggering 118% from the same period a year ago, and 205% from December 2025. “Generally, we see a high number of job cuts in the first quarter, but this is a high total for January,” Andy Challenger, workpla…

  11. A few leftover donuts may not seem like a major problem, but for a fast-food operation with nearly 100 stores, unnecessary waste can add up to serious costs. To better predict donut demand, a Knoxville, Tennessee–based Dunkin’ franchisee, Bluemont Group, has rolled out an AI system called Do’Cast designed to cut waste while keeping popular flavors in stock. Developed in partnership with restaurant AI company PreciTaste, the system uses in-store cameras to track inventory in real time and forecast demand for each type of donut. Those predictions factor in recent sales, weather, seasonal patterns, holidays, days of the week, and major local events such as college footb…

  12. My Non-Negotiable Mindset started with exercise, or more accurately, with not wanting to. That moment of resistance became a turning point in how I show up and follow through. I wasn’t lazy or undisciplined. I was human. And that’s when it clicked: if I only exercised when I felt like it, I’d never do it often enough to matter. So I made exercise non-negotiable, like brushing my teeth or showing up to teach a class. This commitment was to myself. No mood checks. No internal bargaining. No excuses. Four times a week, minimum. That was the contract. What changed wasn’t just my behavior; it was my identity. My thinking shifted from I need to exercise to I’m the k…

  13. Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. I recently celebrated my 56th birthday, and I’m feeling my age. Not because I’m slowing down (which I am), but because I feel increasingly removed from the passions, peeves, and predilections of Gen Z and Generation Alpha. This matters, as young people shape popular and workplace cultures, …

  14. Even after the final whistle blew on the Seattle Seahawks’ 29-13 win over the New England Patriots, Rocket’s Super Bowl was far from over. Sure, the brand had a Super Bowl ad featuring Lady Gaga singing a Mr. Rogers classic, but that was just the beginning. At 8 p.m. ET, immediately after Rocket and Redfin’s Super Bowl spot aired, the brands released the first of six app-exclusive clues that would roll out over the next 48 hours for users to play a contest in order to win a million-dollar home. This last part of Rocket’s Super Bowl strategy is perhaps its most important because it’s not just focused on entertaining audiences or attracting their attention; it’s a…

  15. As the The President administration’s crackdown on immigration continues, keeping up with Immigrations and Custom Enforcement can feel like navigating a maze. From stories of agents raiding worksites and taking children in broad daylight to reported plans for new detention centers, the daily onslaught of alarming news makes it difficult to see the full picture of ICE’s actions at any given moment. Data journalist Michael Sparks is working on a solution. Sparks is a cartographer and coding editor at the Outlaw Ocean Project, a nonprofit journalism organization producing investigative stories about human rights, labor, and environmental concerns at sea. He’s applied ski…

  16. When Zillow launched 20 years ago, the home-buying process happened almost entirely offline. The company’s digital listings, combined with its innovative “Zestimate”—an estimate of a home’s value, based on the kind of data typically only available to real estate professionals—marked a turning point for the housing market. Zestimates weren’t exact representations of value, but they put power back in the hands of prospective buyers (to sellers’ and agents’ chagrin). Their near-instant popularity was an early “do your research” internet moment. Fast-forward to the present day, and Zillow, which has a $13 billion market cap and reports earnings after the market close on …





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