What's on Your Mind?

A few years ago, I received some news I’d been longing to hear: The first book I’d ever written received an offer from a publisher. My childhood dream of becoming an author looked set to become a reality. It was six o’clock in the evening—the ideal time for a celebratory drink with my colleagues. But I didn’t tell anyone the news. I thought my excitement would be seen as bragging. So I kept my mouth shut. If only I’d known about the concept of Mitfreude: a German term for the vicarious joy people can feel at another’s happiness. According to recent research, we are needlessly cautious about sharing good news, because we fear it will provoke boredom, irritation, o…

America is at a generational tipping point. The next five years will usher in a whole new class of leaders as powerful positions shift from one generation to the next. Leadership roles are transitioning away from baby boomers, whether they like it or not. Millennials and Gen Z are poised to rise in the ranks, however much of the business canon and available literature offers advice from an irrelevant world—a world before hybrid offices, social media, and kiss cams at Coldplay concerts. Leaders are navigating digital and IRL (in real life) challenges where the older generations’ leadership styles are incongruous with the current moment’s needs. So how does one navi…

Synchrony’s CEO, Brian Doubles, shares with Stephanie Mehta how a mindset of “productive paranoia” fosters a workplace where curiosity, collaboration, and creativity drives real change. View the full article

The recent announcement by McKinsey & Company that it plans to cut roughly 10% of its workforce has sent ripples through the consulting world, reigniting debate about the future of the industry. This is not about one firm, one round of layoffs, or one business cycle. It signals an irreversible shift in how value is created in consulting. Having spent a significant part of my career at McKinsey, I saw it grow and flourish in an era when information was scarce. Even basic market intelligence required large teams working for months to gather and synthesize data. The digital age brought a data explosion and democratized access, and McKinsey adapted again by expanding …

With its goofy block lettering and bright colors, the MetroCard feels like a relic, which it sort of is—an early 1990s design, complete with gradients and drop shadows, that’s managed to stick around long enough to become one of New York’s defining symbols. At a time when generic minimalism and the sheen of AI-generated graphics have taken over, its unmistakable graphics feel refreshing. And the fact that a 31-year-old fare payment system is still in circulation when most tech today becomes obsolete in a matter of months is a remarkable achievement. But the end is near: on December 31st, the MTA will stop selling MetroCards and completely phase them out on an imminen…

If you plan to hand out chocolate this Halloween, you might be in for more trick than treat. The price of cocoa remains high after spiking last year – a trend that has shoppers turning away from a perennial favorite sweet treat, even on a holiday that revolves around candy. Compared to the Halloween season last year, chocolate costs more this year and consumers are buying less of it. Overall candy prices have risen a whopping 78% since 2020, according to an analysis from consumer finance site FinanceBuzz, which tracked candy prices across four major retailers. A 100-piece bulk bag of Halloween candy costs an average of $16.39 in 2025, up from $9.19 in 2020 and $14…

Between July and September, electric vehicle sales in the U.S. hit a record high. Americans bought more than 430,000 EVs, up 40% from the previous quarter, as they race to qualify for federal tax credits before they expire. That EV boom wasn’t just limited to the U.S., though: Global EV sales hit an all-time high of 2.1 million in September. Two-thirds of those sales were in China, the world’s largest EV market. And yet, there’s still talk of an “EV retreat,” both in the U.S. and abroad. Automakers have expressed concerns about their EV profits, and policymakers in Canada and the European Union are pausing, or adjusting, their EV mandates. There’s an “inherent…

The crash of a small plane in southwestern Brazil killed four people including Chinese landscape architect and urban planner Yu Kongjian, Brazilian authorities said Wednesday. The accident happened late Tuesday during a landing attempt at a large farm about 100 kilometers (60 miles) from the municipality of Aquidauana in Mato Grosso do Sul state, firefighters said. Yu, who was known for promoting ecologically sound development, was traveling with two Brazilian documentary makers, Luiz Fernando Feres da Cunha Ferraz and Rubens Crispim Jr., who were making a film about the Pantanal wetlands. All three were killed along with pilot Marcelo Pereira de Barros, authorities sai…

Culture change is a big topic—and a big consulting business. When I Googled “culture change consulting business,” three of top five (non-sponsored) responses were Bain, BCG, and McKinsey (in that order). Because changing culture is a prominent issue for executives—and often a very frustrating one—I decided to tackle it in this Playing to Win/Practitioner Insights (PTW/PI) called Culture Change Strategy: Three Rules for Making Change Happen. And as always, you can find all the previous PTW/PI here. The culture change consulting pitches It was fun to take a quick look at the culture change pitches of Bain, BCG, and McKinsey. Bain’s was aspirational: “Culture is b…

Each business has its unique challenges, but one commonality today is that AI is poised to disrupt almost every business everywhere. Organizations aren’t the only ones rapidly shifting to adopt AI—attackers are too, and they’re doing it faster. The implications of this AI arms race are alarming for legitimate businesses around the world. Security teams must rapidly evolve their cyber strategy to meet these new threats, moving away from a reactive posture that detects and then responds after an incident happens. To outpace attackers, organizations will need to be preemptive instead—deterring, neutralizing, and preventing threats before they happen. HOW AI IS CHANG…

When a company with tens of thousands of software engineers found that uptake of a new AI-powered tool was lagging well below 50%, they wanted to know why. It turned out that the problem wasn’t the technology itself. What was holding the company back was a mindset that saw AI use as akin to cheating. Those who used the tool were perceived as less skilled than their colleagues, even when their work output was identical. Not surprisingly, most of the engineers chose not to risk their reputations and carried on working in the traditional way. These kinds of self-defeating attitudes aren’t limited to one company—they are endemic across the business world. Organizations ar…

I think these hiring managers are playing in my face. I’ve been on the hunt for a new gig for a large chunk of this year, and it feels like I’ve seen it all. I’ve watched some appealing job listings be pulled down within hours, while others sit stagnantly for months. I’ve heard tales of scammers trying to dupe job seekers; legit employers advertising phantom roles to collect talent data and present an illusion of company growth. These days, the job market is feeling like the wild wild west out here — and there’s no catchy Will Smith bop to dance along to. Navigating that treachery is hard enough. But I’ve managed on a few occasions to escape the black hole of app…

With more than 30 years in digital transformation, I’ve seen technology cycles come and go. And the latest wave I’m seeing is AI-powered automation. It promises sweeping gains in productivity, but without ethical guardrails, it risks undermining the trust leaders depend on to grow. That’s why leaders can no longer treat ethics as an afterthought. Automation isn’t just a technical upgrade. It is a human, cultural, and reputational challenge. The choices that leaders make today will determine whether automation drives sustainable progress or fuels mistrust and inequity. The promise and the peril Automation has a lot of benefits. It can free workers from repetitiv…

The real AI story in most organizations isn’t about algorithms; it’s about habits. New tools arrive with impressive demonstrations and confident promises, yet the day-to-day routines that decide what gets attention, who can take a risk, and what counts as a “good job” tend to remain the same. Leaders set up special units, roll out training, or look for quick savings, only to find that the old culture quietly resets the terms. When that happens, early gains fade, adoption stalls, and cynicism grows. This article draws on our forthcoming book to look at three recurring myths that help prop up existing cultures and prevent the deep transformations that are needed to supp…

Elliott Hill spent his entire career at Nike. But he spent a full year as its CEO before giving his first media interview in the role. In mid-October, the company invited a select group of global journalists to Beaverton, Oregon, to see the latest in Nike innovations. We tried a slew of ambitious products that will hit the market over the next year plus: mind-altering footwear, exoskeleton sneakers, and a jacket that inflates to keep you warm. And a few of us got to speak with Hill. Hill is the third Nike CEO I’ve interviewed for Fast Company. He’s not as introspective or soft-spoken as the design leader Mark Parker. He’s not as unapologetic or headstrong as the …