What's on Your Mind?

For years, philosophers and psychologists have debated whether empathy helps or hinders the ways people decide how to help others. Critics of empathy argue that it makes people care too narrowly—focusing on individual stories rather than the broader needs of society—while careful reasoning enables more impartial, evidence-based choices. Our new research, forthcoming in the academic journal PNAS Nexus, a flagship peer-reviewed journal of the National Academy of Sciences, suggests this “heart versus head” argument is too simple. Empathy and reasoning aren’t rivals—they work together. Each one on its own predicts more generous, far-reaching acts of assistance. And when t…

Every year, open enrollment forces Americans to confront a familiar dilemma: Pay more for coverage that delivers less, or gamble on going without it. This year, that choice has become even starker. Employers are shifting more costs to workers, marketplace premiums are poised to rise, fewer prescription drugs are covered by insurance, and 3.8 million people could lose insurance annually if Affordable Care Act subsidies aren’t extended. Together, these developments represent a structural break in the U.S. healthcare system. It’s a perfect storm that will price many Americans out of health insurance altogether—many involuntarily, but some voluntarily. Fed up with s…

Leadership is not a title or a job description. It is the daily practice of turning authority into trust and presence into influence, according to renowned psychologist, University of Exeter Professor and former NBA player John Amaechi, OBE. Amaechi argues that leadership lives in ordinary moments: how you listen, the precision of your words, and the discipline of reflection. “Being a great leader is not magic,” Amaechi explains to me, “but rather the consistent choice to act with clarity and intention that helps others feel enabled, not stifled.” Too often, people think of leadership as something to perform when the spotlight is on them. Amaechi says, “In reality, th…

The countdown is on for the 2026 Winter Olympics in Italy. The torch relay is already underway and some of the top athletes are already making headlines. There are 16 sports in all, including some never seen before, and 116 gold medals are waiting to be awarded when competition begins in less than a month. This will be the most spread-out Winter Games in history: The two primary competition sites are the city of Milan and Cortina d’Ampezzo, the winter resort in the Dolomites that is more than 400 kilometers (250 miles) away by road. Athletes also will compete in three other mountain clusters besides Cortina, while the closing ceremony will be in Verona, 160 km (100 mile…

During an annual condominium meeting, at the end, the leader asked if anyone had any suggestions or questions. I spoke up: “How about we convert a portion of our common storage into a small gym?” My idea was met with uncomfortable silence, and eventually the leader responded hesitantly: “I honestly don’t know how to address that,” before promptly closing the meeting. In that moment, I began doubting myself, wondering, Was my idea really that bad? Was it stupid? Years later, small gyms in condominiums became a popular trend, adding real value to properties. My idea wasn’t rejected because it lacked merit. It was dismissed because the environment wasn’t open to new …

Below, Jane Marie Chen shares five key insights from her new book, Like a Wave We Break: A Memoir of Falling Apart and Finding Myself. Jane is a leadership coach, public speaker, and cofounder of Embrace Global, a social enterprise that developed a low-cost infant incubator. She has been a TED Fellow, an Echoing Green Fellow, and a Young Global Leader of the World Economic Forum. Her many honors include being recognized as a Forbes Impact 30 and receiving The Economist’s Innovation Award. What’s the big idea? Like a Wave We Break is a story of self-discovery. When achievements define us or serve as an escape from hidden scars of trauma, we do ourselves and othe…

On Wednesday morning, local time, over one million Australian children discovered their social media accounts had vanished. And it may not be long before kids in other countries find themselves in a similar predicament. Under the new law, which was approved late last year, no one under the age of 16 in Australia will be allowed to set up accounts on platforms including Instagram, YouTube, TikTok, Facebook, X, Snapchat, Twitch, and Reddit. Any accounts for people in that age category will be deactivated or removed. The law is meant to protect the mental health of children from the addictive nature of social media. Australia’s law goes three years beyond the de fact…

As Nvidia’s value has soared—becoming the first public company to hit $4 trillion in market capitalization earlier this year—it’s been pouring money into AI startups. Its venture arm, NVentures, is also backing less expected bets. The latest: Redwood Materials, the EV battery recycling company, which just raised $350 million in a new funding round. Redwood launched in 2017 with the aim to build a U.S. supply chain for critical metals by pulling materials like cobalt and lithium from used EV batteries. But the company spun up another major business this year—using secondhand EV batteries as a low-cost form of energy storage at data centers. “I think people misn…

Those with Attention Deficient Hyperactivity Disorder, better known as ADHD, often experience challenges that neurotypical people do not, such as distractibility or low frustration tolerance. However, there is a growing body of evidence that suggests that ADHD also has an upside. And, according to a new study, being aware of these positives may create some mental health perks. The groundbreaking research, which was published in Psychological Medicine, comes from scientists at the University of Bath, King’s College London, and Radboud University Medical Center in the Netherlands. Researchers compared 200 adults with ADHD and 200 without in the first large-scale effort…

Meta is working to make its apps better for boomers. This week the company announced new UX features designed to deter scammers and make Meta’s apps safer for older adults. Scammers today use all kinds of tricks to part people from their money, like soliciting personal information under the guise of fake government benefits, brazenly pretending to be customer service support, and chatting up unwitting people in the comments section of a real business’s social media page to lure them to another page. New features for older users Meta says its new in-app warnings are meant to combat that type of behavior, and will be triggered by suspicious activity. On t…

As companies adopt AI, the conversation is shifting from the promise of productivity to concerns about AI’s impact on wellbeing. Business leaders can’t ignore the warning signs. The mental health crisis isn’t new, but AI is changing how we must address it. More than 1 billion people experience mental health conditions. Burnout is rising. And more people are turning to AI for support without the expertise of trained therapists. What starts as “empathy on demand” could accelerate loneliness. What’s more, Stanford research found that “these tools could introduce biases and failures that could result in dangerous consequences.” With the right leadership, AI can usher …

The Cold War lasted 45 agonizing years. Daily life in the Soviet Union was a mixture of dread and horror—children taught to report their parents’ whispered doubts, families queuing for hours for bread, dissidents vanishing in the night. November 8, 1989, was just another day of knowing World War III might pop off at any time. But on November 9, 1989, the Berlin Wall came down. No tanks. No gun battles. No sabotage. Just a peaceful, surreal collapse. The empire fell both slowly and suddenly. Gen Xers and boomers remember the disorienting feeling of watching the impossible happen on evening news broadcasts. With the benefit of hindsight and declassified records now avai…

Most people think of solopreneurs as a one-person machine. The solopreneur (according to social media) sends invoices, juggles client calls, manages marketing campaigns, and troubleshoots their own website—all before lunch. It’s a compelling narrative because it celebrates endless hustle and grit. But it’s also a myth. Solopreneurship simply means you make the business decisions. You don’t have to consult anyone else or wait for approval. It doesn’t mean you’re the only person doing the work. Most solopreneurs eventually bring in support (including me, in my solo business). Hiring help doesn’t mean you’re “no longer a real solopreneur.” It’s a sign that your busin…

There are a lot of words marketers can’t seem to quit. “Unique.” “Authentic.” “Real.” But these are threadbare clichés, which have all but become nullified due to the erosion of their meaning, a dilution fueled by the desire for brands to be generally, yet specifically, for everyone. But “everyone” is not a target audience. It’s a comfortable void. What brands really need right now isn’t another lap around the buzzword block. It’s courage. Courage to lean into the one trait that could cut through in a world of algorithms, sameness, and mediocrity. Marketers need to be weirder. If you want a sociological anecdote of how weird wins, look no further than online dating. D…

A new year, a new quantum computing breakthrough: D-Wave, one of the quantum industry’s rising stars, announced “an industry-first breakthrough” on Tuesday as it works to make quantum computing commercially viable. The company says it has demonstrated “scalable, on-chip cryogenic control for gate-model qubits,” claiming it is the first in the industry to do so, and that the breakthrough helps overcome “a long-standing obstacle to building commercially viable and scalable gate-model quantum computers.” The issue, as Trevor Lanting, D-Wave’s chief development officer, tells Fast Company, is that adding qubits to a quantum system requires additional resources, such a…

Researchers on the forefront of artificial intelligence (AI) and leaders of many of the major platforms—from Jeffrey Hinton to Yoshua Bengio, Demis Hassabis, Sam Altman, Dario Amodei, and Elon Musk—have voiced concerns that AI could lead to the destruction of humanity itself. Even the stated odds from some of these AI experts, with an end-days scenario as high as 25%, are still “wildly optimistic,” according to Nate Soares, president of the Machine Intelligence Research Institute (MIRI) and coauthor of the recent best-selling book If Anyone Builds It, Everyone Dies. That’s because, as he argues in the book, the track we’re on with AI is headed for disaster—unless…

Despite considering themselves successful, most Americans also feel like they’re lagging on at least one major milestone. But experts warn that dwelling on it could put them further behind. In a recent survey conducted by daily development app Headway, 77% of respondents said they consider themselves successful. At the same time—in what researchers label the “success paradox”—81% said they’re falling behind their peers in at least one major personal or professional domain. Roughly one-third said they feel behind others their age financially, 11% feel they’re behind in life experiences, 10% feel they’re lagging in their career progress, and another 10% said the sa…

For generations, we’ve been taught that early equals disciplined and late equals lazy. But that’s not biology—it’s a moral story disguised as science. As an expert in applied chronobiology, I’ve spent more than 20 years studying how biological rhythms shape work and wellbeing. It turns out that about 30% of people are early chronotypes (morning types), 30% are intermediates, and 40% are late chronotypes (evening types). Yet most workplaces still run on early-riser time—rewarding visibility over value, and hours over outcomes. When we align our schedules with our internal clocks, performance and motivation rise—but it takes courage to be honest about what that looks li…

Wall Street pointed toward strong gains before markets opened Monday as a bipartisan deal to end the federal government shutdown gained traction in the Senate, though it lacked any clear resolution to expiring health care subsidies that Democrats have been fighting for. Rising hopes for an end to the longest federal government shutdown in U.S. history pushed futures for the S&P 500 0.9% higher, while Dow Jones futures gained 0.4%. Nasdaq futures climbed 1.5% on the strength of the technology sector. Health insurers were among the losers early Monday as lack of clarity on health care subsidies clouded their futures. Sunday’s test vote began a series of procedural ma…

“Happy Friday” is ranked as one of the worst ways to begin an email and it is also one of the worst ways to end a piece of correspondence. While “Happy Friday” may seem like a friendly send-off to colleagues as they approach the weekend, it can easily offend for many reasons. Here are three excellent reasons never to use this expression. #1: IT CAN BE ANNOYING This expression may be used by people who are trying to lift the spirits of a colleague or make the recipient feel relieved that the workweek is coming to an end. But your colleague may be involved in working hard to complete an assignment, or be involved in a project that needs to get done. If…

Today marks a milestone: my 250th “Playing to Win/Practitioner Insights” series post. Back on October 5, 2020, when I published the first piece in this strategy series, “The Role of Management Systems in Strategy,” I was simply responding to a client’s question and trying to provide practical advice on the often-ignored fifth box of the Strategy Choice Cascade. I had no idea that first post would be the launch of a series that reaches 263,000 people (at last count) on a weekly basis. It feels fitting for this 250th post to return to the original topic in Revisiting Management Systems: The Nervous System of Strategy. And as always, you can find all the previous Playing to …

There are few things more evocative of the free American spirit and the nation’s wide-open spaces than the image of a Harley-Davidson motorcycle zooming down a stretch of empty highway. But while taking one of the legendary hogs for a spin may still be liberating for riders, the company’s independent dealership owners are feeling an increasingly tight financial and business squeeze. A rash of reports in recent weeks have sounded alarms about the troubles Harley dealers face, and the rising number of dealerships closing shop as a result. While Harley-Davidson still counts more than 650 of those locations in operation across the U.S., specialist automotive media warn th…

If you’re order number 67 at In-N-Out, don’t expect to hear your number called. The fast food chain has reportedly removed the number from its system, after viral videos show teens responding with wild celebrations after waiting around just to hear the number called. “Imagine explaining this to someone in the future,” one commenter wrote. Employees confirmed the number hasn’t been used for orders for about a month, according to a report from People magazine. After order number 66, the next order jumps straight to number 68. The chain has also removed the number 69, for good measure. The two digits, pronounced “six, seven,” not “sixty-seven”, have also been …

For many Americans, 2025 wasn’t a great year financially. The affordability crisis and general economic concerns became defining themes of the year as people dealt with rising costs and a worsening job market. But for billionaires, 2025 was a boon to their already exuberant wealth. The 15 richest billionaires in the United States saw their wealth grow by more than $1 trillion over the course of the year, according to a new analysis from the Institute for Policy Studies, a Washington, D.C., think tank. As of the end of 2025, those 15 billionaires—each with assets over $100 billion—have a combined wealth of $3.2 trillion, up from $2.4 trillion a year ago. …