What's on Your Mind?

When a global financial services firm sought Sam’s guidance, the problem seemed familiar. The firm had deployed AI tools across its business. Adoption was uneven, and the gap between teams was growing. In some corners of the organization, people were already using AI to draft client materials, summarize research, and speed up analysis. In others, they avoided it entirely: unsure what was permitted, worried about quality, or skeptical that leadership really meant it. Managers were fielding questions they weren’t equipped to answer. If my team uses AI, what changes in our standards? What happens to accountability? The leadership team quickly realized the problem was…

Some of us old-timers fondly remember the satisfying clickity-clack of a physical smartphone keyboard. Back when email was king and multi-paragraph arguments on social networks were few and far between. Well, if you’re someone who longs for the days of firing off missives at breakneck speed, I’ve got good news: The physical keyboard is experiencing a renaissance, and it’s looking like it’s not just a nostalgic gimmick. Yes, hardware keyboards are officially making a comeback, and there are a few devices leading the charge that you’ll definitely want to keep an eye on. Unihertz Titan 2 Elite Now, Unihertz is no stranger to this market. The company already ma…

Call it chic or call it cringe: Clothing that bears the name of a city near or far has become a closet staple for many consumers in recent years. Once mostly reserved for impulse purchases from kitschy tourist shops while traveling, now clothing with the name of far-off places is just as likely to be purchased at home. Consider the iconic “I love New York” tee, a favored souvenir for nearly 50 years. Gone are the days when you would need to brave the Times Square crowds to get one. You can buy a similar-looking version from Walmart for less than $10 or an embroidered crewneck version for $380 from Lingua Franca. Clothing makers and consumers alike are seeming…

On a foggy winter day at Austin’s airport three years ago, a FedEx cargo plane nearly crashed into a Southwest Airlines jet full of passengers after both were cleared to use the same runway. At the last moment, as the FedEx plane was landing, the pilot saw the outline of the other plane’s wing and pulled up, narrowly avoiding the disaster. An air traffic controller couldn’t see that the Southwest plane was sitting on the runway because of the heavy fog. Last fall, a test flight in Kansas City recreated the incident on a Boeing 757 outfitted with new software from Honeywell that warns pilots directly when there’s a collision risk on a runway. The technology, called Sur…

The hardest part of teaching—or leading meetings—is sparking engagement. Getting people to engage enthusiastically with something new can be tough. It’s especially challenging if people are overwhelmed, super busy, or just tired. As we aim to stretch people’s thinking in a new direction, tools are just one part of the overall picture. But they can help. Last week I shared five tools for creating learning paths, interactive lessons, and new kinds of digital notebooks. Today’s follow-up recommendations focus on creative engagement. You don’t have to be a teacher to find these resources for opening up participation useful. If you lead a team, run meetings, or collabo…

The historically long security lines currently snaking through U.S. airports are the painful result of extreme circumstances. Callouts, no-shows, and resignations by Transportation Security Administration workers fed up with a lack of pay during a partial government shutdown, combined with a bump in spring break travelers, have created unusually congested airport security checkpoints. For the architects and airport authorities that work together to design these heavily regulated spaces, it’s the kind of convergence you can’t exactly plan for. But, according to some of the designers of these spaces, airports are increasingly incorporating design features that can help …

When the art collective Meow Wolf opened the doors of its very first immersive exhibition, House of Eternal Return, on March 18, 2016, it had roughly 100 employees, less than $1,000 in its corporate bank account, and a dream. Ten years later, the company employs more than 1,000 people, operates five permanent exhibitions (with two more on the way), and has welcomed more than 13 million visitors. Meow Wolf’s early history reads like a tale of cosmic fortune: In 2008, a group of New Mexico-based artists got sick of the local art establishment; founded their own collective to host parties, rock shows, and art installations; and eventually parlayed that experience into a…

Your back pain gets worse as you sit through a long meeting. Your wrist pain flares when you’re typing furiously to meet a tight deadline. During a busy shift at the grocery store, you feel a migraine coming on. If that sounds familiar, you’ve got plenty of company. About one in four U.S. adults suffer from chronic pain. The share who say they are in chronic pain either on most days or every day in the past three months is growing: It jumped by nearly 4 percentage points to 23% of U.S. adults in 2023, up from 19% in 2019. Chronic pain is not only hard on workers trying to do their jobs, but it also takes a toll on employers and the economy as a whole by costing an…

Immediately, after a keynote speaker I was coaching for a large conference finished her rehearsal I pulled her aside. “How much of your script was written by AI?” I asked. She looked up at me out of the corner of her eye and hesitantly said, “Most of it.” I delicately shared with her that I could hear it. She started several sentences with phrases like: “Here’s the thing,” “The truth is,” and the word “Unlock!” She sounded like a bot and not like a human, and, if I could hear it, I was certain the audience would too. Around the same time, a speechwriter I work with told me her client kept barking orders at her as if she was speaking to her AI assistant. “Delete that.…

It sure is nice to have the web look the way you want—without all the usual awkward font choices and other assorted distractions—isn’t it? Over the past few weeks, we’ve explored a slew of interesting tools for taking total control of whatever you’re reading online: First, right here in these Cool Tools headquarters last week, my compadre and fellow Fast Company contributor Jared Newman showed you a series of simple sites for ​seeing minimalist, plain-text versions of sports, news, and weather​ online. Then, in my Android Intelligence newsletter soon after, I surfaced an awesome, out-of-sight feature in that arena for​ cleaning up and customizing the look of a…

Want more housing market stories from Lance Lambert’s ResiClub in your inbox? Subscribe to the ResiClub newsletter. Based on our analysis of the Zillow Home Value Index, U.S. home prices are up just +0.4% year-over-year between January 2025 and January 2026. That marks a deceleration from the +2.1% growth rate a year earlier—though national price growth has recently stabilized, ticking a tad higher from a low of -0.01% in August 2025. In the first half of 2025, the number of major metro area housing markets seeing year-over-year declines climbed. That count has since stopped ticking up. 31 of the nation’s 300 largest housing markets (i.e., 10% of markets) had…

No language on earth has ever produced the expression “as enjoyable as filing your taxes.” This annual chore is the pits. It’s slow, frustrating work that requires organization, math skills, and the ability to decipher meaning from the U.S. tax code. People will jump on pretty much any solution that makes filing quicker, easier, and less painful–including giving AI a crack at it. Recent survey research from Qlik found that nearly 11% of taxpayers have used or plan to use a consumer AI system (such as ChatGPT, Claude, Copilot, or Gemini) to help them prepare their 2025 tax returns. But how trustworthy are these AI systems when it comes to something as sensitive as your…

Wednesday, April 1, marks 50 years since Apple was founded. Over the next week, you’ll no doubt see countless articles examining the company’s influence, with many likely focusing on which single Apple product had the most consequential impact on the tech industry and society as a whole. To be sure, there are myriad options to choose from, most notably, the original Macintosh, the iMac, the iPod, and the iPhone. Yet to me, Apple’s most important contribution over the past fifty years isn’t a physical product. Rather, it’s a policy—one asserting that privacy is a fundamental human right, and, to protect that right, products must be designed with privacy in mind. It…

As the government shutdown drags on, having devastating effects on Transportation Security Administration staffing, millions of Americans continue to face long lines at TSA checkpoints at airports nationwide. With the busy Easter holiday travel weekend around the corner, wait times are expected to worsen as the number of travelers increases. If you have a flight scheduled in the days ahead, here are some travel gadgets that can help make your TSA wait times more bearable. Battery packs for long TSA lines Thanks to modern smartphone batteries, which can last a day or more, you ordinarily don’t have to worry about your phone running out of juice if you have …

Companies often assume that when mid-career women step back from leadership tracks, their ambition has faded. Our research suggests something else is happening. The real pressure point is caregiving strain. Caregiver strain is the cognitive, emotional, and logistical burden of coordinating care for children, parents, or other dependents—and our research found it was the most powerful predictor of workforce exit. Unlike other pressures, caregiving strain does not shut off when the workday begins: kids get sick, elderly relatives have bad falls around the clock. Yet most workplaces continue to treat it as a private matter that “doesn’t clock in” alongside paid work …

I talk to a lot of people who are quietly terrified about their careers right now, wondering if the thing they spent 15 years getting good at is about to become irrelevant. The kind of fear where you smile through another LinkedIn post about AI productivity gains and feel your stomach drop. I get it. I build AI systems and agents for enterprise clients—and for myself. I watch these tools get more capable every week. And the narrative everywhere, from VCs, from CEOs, from the breathless tech press, is that your job is going to be automated. That you’re going to be replaced. That AI is coming for your job, and you should be very, very worried. I think that narrative…

Tax refunds are typically a welcomed reprieve for millions of Americans facing challenging financial times. While many tax filers are set to receive higher refunds this year, around 1.4 million Americans who typically receive paper refund checks may have to wait longer for their refund this year because the federal government has moved to phase out the paper check option. The deadline to file your taxes is April 15. But some filers may have to wait six weeks to 10 weeks longer to see their refund checks if they didn’t provide direct deposit information on their returns this year. The IRS is sending notices to those taxpayers of the extended wait time and the actions t…

Yesterday, shares of Facebook and Instagram owner Meta Platforms (Nasdaq: META) dropped nearly 8% in a single trading session, ending the day at $547.54 per share. Today, the stock price has continued to fall, down about 2.5% in early-morning trading. At its current price of around $533 per share, it has declined more than 32% since META shares reached an all-time high of over $796 per share last August. But why has Meta, led by CEO Mark Zuckerberg, seen its stock fortunes reversed so profoundly since last summer? There are three primary factors at play. Meta loses landmark social media addiction trial The most immediate factor affecting META stock is lik…

Since Patrick Star first posed it to Squidward Tentacles, the internet hasn’t been able to get the question, “Is mayonnaise an instrument?” out of its collective head. Luckily, experts have finally stepped in to give us an answer. Those experts include Hellmann’s, the world’s biggest mayo brand, and researchers at Northumbria University, led by Dr. Rachael Durkin, its Head of Global Music Technologies, who employed fields like acoustics, musicology, and organology—the study of musical instruments—to put the question to rest. Their inquiry takes inspiration from one of SpongeBob SquarePants’s most beloved early episodes, “Band Geeks.” In a much-memed scene, curmudg…

Hello again, and welcome back to Fast Company’s Plugged In. Before we get underway, a little self-promotion: Apple’s 50th anniversary is on April 1. As the big day approached, I realized that many people present at the company’s creation were still very much with us. So I interviewed 23 of them for an oral history, “How Apple Became Apple: The Definitive Oral History of its Earliest Years.” It’s chock-full of great tales as told by everyone from cofounder Steve Wozniak to Liza Loop, the first Apple user. Hearing these pioneers reminisce, I felt like I had been there, too—and so will you, I think. Here’s the article. When OpenAI launched its Sora app last September…

You’ve spent years building a robust professional network. You’ve cultivated relationships with peers, mentors, and industry leaders. So when you signal that you’re exploring new opportunities, you expect your network to perform. Yet too often, promising conversations dissolve into silence. Warm introductions never materialize. Emails go unanswered. This isn’t a reflection of your professional standing. It’s a design problem: you’re making it too hard for people to help you. The fix is straightforward. Make it easy. Here are three ways to do so. Ask To Write to Their Contact Directly When you reach out to a contact seeking an introduction to a decision-maker, a…

As part of a strategic move to optimize its store footprint, Noodles & Company closed 33 company-owned restaurants in 2025. In January, the chain said it would close dozens more stores this year. However, despite the shrinking restaurant count, sales have grown. The fast-casual eatery held its fourth-quarter and full-year 2025 earnings call on Wednesday, March 25. It reported that comparable store sales increased 6.6% in the final quarter of 2025. Sales growth and traffic are also up as of early 2026. Following the strong earnings report, shares of Noodles & Company (Nasdaq: NDLS) soared over 50% on Thursday. The stock is up almost 60% year to …

Designers love intention. Architects draw immaculate plans; curators craft pristine galleries; developers imagine carefully choreographed public experiences. But once the general population shows up, those spaces tend to change. Sometimes there’s an instinct among designers to fight against it; it’s hard to let go of an aesthetic goal. But—more often than not—the public makes spaces and designs better. It’s the people, not solely the place, who spark true imagination and inevitably shape its character. It’s the people who have the power to turn a design into something more welcoming and relevant, and push designers to think outside the box in creativity and problem-so…