What's on Your Mind?

For the first time in history, podcasts have overtaken talk radio as the most-listened-to medium for spoken-word audio in the United States. Podcasts, including video podcasts, eclipsed AM/FM talk radio (which notably doesn’t include listening to music on the radio), with 40% of listening time, as opposed to 39% for radio, according to Edison Research’s Share of Ear survey. Researchers have tracked these statistics over the last decade. In 2015, AM/FM radio accounted for 75% of the time Americans spent listening to spoken-word audio. At the time, podcasts accounted for just 10%. Year over year, that gap has slowly closed, as podcasts boomed in popularity, incr…

At hundreds of Burger King restaurants across the U.S., there’s a new invisible worker who’s tracking which ingredients are in stock, analyzing daily sales data, and checking in on whether employees are saying “Thank you” and “You’re welcome.” It’s an AI assistant named Patty. According to Thibault Roux, Burger King’s chief digital officer, the voice-activated chatbot is designed to help employees and managers handle tasks that might usually require pulling out a computer or consulting with an instruction guide. Patty began showing up at select locations about a year ago, and is now in a pilot phase at approximately 500 Burger Kings. It’s expected to roll out to the …

In today’s world, the villain in our story isn’t a person; it’s our desire for instant gratification. Explosive sales growth? We want it now. An dream angel investor? We want it now. A raise, a promotion, a spot at the top? We want it now. Can you blame us? If we can binge-watch an entire season of a new show on Netflix in a weekend and order restaurant-ready food to our door in less than thirty minutes, that can set us up for unrealistic expectations about getting other things quickly, including in the workplace. The need for speed leaves us rushing and impatient—and it shows in the way we speak, too. Our conversations become transactional, our questions become …

In 2025, New York Times columnist Ezra Klein and Derek Thompson from The Atlantic released a book called Abundance, which posited that America had developed a culture of scarcity. Overregulation and overall risk aversion from the government, the authors argued, were stifling the development of infrastructure and housing in the country. To remedy this, they proposed an “abundance agenda,” one that focused on a growth mindset among elected officials that would help foster long-term prosperity. Although the provocation has its challenges, it got me thinking: What if we applied the idea of abundance to our work? For over a decade, I’ve occupied two worlds simultaneously—o…

Reality is melting away before our eyes. Identity spoofing against older adults alone grew by 8x between 2020 and 2024, driven in part by convincing AI impersonations of friends and loved ones. It’s a problem costing people in the U.S. nearly half a billion dollars a year with no end in sight. Which is why a pair of design studios teamed up on a provocative solution that starts with a real-life handshake. Called Quartz, it’s a ring that adds friends to your network by literally shaking hands. And from there, it gatekeeps your online communications by proving you’re alive, proving you know the person you’re talking to, and proving provenance through encrypted chan…

Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. Fourteen years ago, Graham Dugoni decided to start a movement to address what he viewed as the deleterious effects of rampant smartphone usage. “What I saw was kind of impending nihilism, the sense that everyone is going to be inundated with media, and it’s going to hollow out the meaning i…

In graduate school, my experimental archaeology professor told a student to create a door socket—the hole in a door frame that a bolt slides into—in a slab of sandstone by pecking at it with a rounded stone. After a couple of weeks, the student presented his results to the class. “I pecked the sandstone about 10,000 times,” he said, “and then it broke.” This kind of experience is known as individual learning. It works through trial and error, with lots of each. Also known as reinforcement learning, it is how children, chimpanzees, crows, and AI often learn to do something on their own, such as making a simple tool or solving a puzzle. But individual learning has l…

Over the past two years, AI has been framed as a productivity engine, a cost-cutting lever, an infrastructure race, and, on more dramatic days, as a civilizational rupture. Boards demand AI road maps. CEOs announce “AI-first” agendas. Entire divisions are reorganized around tools whose capabilities shift every quarter. But beneath the noise lies a quieter and far more consequential reality: AI does not create strategic clarity. It reveals whether you had any to begin with. I’ve argued previously that the next layer of advantage in corporate AI will not come from owning infrastructure, but from building better internal models of how your business world actually wo…

In my early twenties, I spent my summers backpacking through Pondicherry in South India, Yogyakarta in Indonesia, and Phnom Penh in Cambodia. I often traveled by myself, with my Lonely Planet guidebooks as my only companion. Since the 1970s, these iconic blue books have helped generations of young travelers navigate off the beaten track around the world. Written by a network of 450 local writers and experts, I found the Lonely Planet guides crucial as I tried to figure out what neighborhoods were worth visiting, where to stay, how to avoid tourist traps, and what restaurants locals love. But as essential as these books are—they’re the top travel guidebook br…

Since 2018, the city of Tulsa, Oklahoma has dished out $10,000 to more than 4,000 remote workers for moving there—and according to a new study, generated more than four-times that sum in economic impact. Cities and towns have long offered tax incentives and other perks to employers that bring jobs. In recent years, however, the Tulsa Remote program—which is primarily funded by community-based nonprofit the George Kaiser Family Foundation (GKFF)—has proven that there can be equal or greater value in recruiting mobile workers one at a time. Though $10,000 might sound like a hefty sum, new research suggests each dollar given returns $4.31 to the local economy, includ…

Jane, chief commercial officer at a global professional services firm, watched issues that once stayed contained begin to climb the chain of command. As the issues grew, senior leaders were increasingly pulled into operational mishaps. Facing margin pressure and accelerating AI-driven change, the CEO redirected the leadership development budget and narrowed his focus. The move made sense. But as roles expanded and support narrowed, more decisions required senior intervention. What seemed manageable in isolation accumulated across teams. As AI automates routine work, organizations require a new set of leadership skills that technology can’t replace. Yet many organi…

With GLP-1 use on the rise in the U.S., one grocery store chain made a starter kit for first-time customers that could help capture a higher percentage of their food budget at a time when it’s becoming increasingly important. ShopRite’s “Wellness Your Way” branded kits are free for customers filling their first GLP-1 prescription at the East Coast grocer’s in-store pharmacies. They’re one part informational, another part promotional, and they’re designed to look like they’re from a direct-to-consumer subscription healthcare brand, taking advantage of ShopRite’s specific store model. The blue mailer box, which is available while supplies last, opens from a front fl…

When Taco Bell CEO Sean Tresvant first joined the company as chief brand officer back in 2021, he saw a unique opportunity in the brand’s cultural potential. “Sports, entertainment, music, food…it was like the Beautiful Mind meme with the equations spinning,” he told me in 2024. “They just needed someone to put it on the wall.” None of his moves since embody this idea more than Live Mas LIVE, Taco Bell’s live stage show in the spirit of Apple’s WWDC. The show began in 2024, when Taco Bell fanatics (myself included) traveled to Las Vegas to watch company execs unveil the brand’s new and limited edition menu items for the year. It was an absurdly perfect premise (a…

The battle of the burgers is on. But at the center, there’s no actual fast food. Instead, it features viral moments of the companies’ leaders. In case you missed it: Last weekend, an Instagram video of McDonald’s CEO and chairman Chris Kempczinski—looking rather uncomfortable as he sampled his own company’s newly launched Big Arch burger—was widely circulated and mocked across the internet. He took only one small bite and repeatedly called the food a “product.” “I love this product,” Kempczinski said. “It is so good.” The comments were ruthless. “From this video, it seems likely the CEO of McDonald’s has never eaten McDonald’s before,” one user wrote. “What a…

Below, co-authors Dave Evans and Bill Burnett share five key insights from their new book, How to Live a Meaningful Life: Using Design Thinking to Unlock Purpose, Joy, and Flow Every Day. Dave and Bill are co-founders of the Stanford Life Design Lab and co-authors of the New York Times bestseller, Designing Your Life. What’s the big idea? A meaningful life isn’t something you discover once or achieve at the top of a hierarchy. It’s something you design through daily practices, mindsets, and experiences. Listen to the audio version of this Book Bite—read by Dave and Bill—below, or in the Next Big Idea App. 1. What’s better than fulfillment? Learning to b…

Bootstrapping a company from a startup in Croatia to a global platform is not an easy task. When my cofounder Izabel Jelenić and I created Infobip, my parents gave us a modest loan of about $28,000, and we had to find ways to use that investment strategically until we could raise external funding. Over the past 20+ years, we have learned valuable lessons along the way as our company evolved. We have developed newer versions to keep pace with the fast-moving digital world where businesses need to connect with customers quickly and in ways that feel personal. And what we’ve found is that these four strategies worked during the startup phase of our company and are still …

While social media platforms have a habit of copying each other, there’s one area where TikTok is forging its own path. TikTok doesn’t use end-to-end encryption (E2EE) for direct messages, the BBC reports. In contrast, the security measure is used by Meta Platforms for services like Facebook and WhatsApp. It’s also integrated into Signal, Apple, and Google’s in-device messages, and Snapchat. End-to-end encryption means only those involved in a conversation can read those messages. These other platforms argue this is critical for users’ privacy as it means the companies and law enforcement are unable to see any of the content that users send. However, in its…

At the Exceptional Women Alliance, we enable high-level women to mentor each other to achieve personal and professional happiness through sisterhood. As the nonprofit organization’s founder, chair, and CEO, I am honored to interview and share insights from thought leaders who are part of our peer-to-peer mentoring.  This month, I introduce to you Alma Derricks. With broad experience ranging from strategy partner at Deloitte to global sales and marketing leader at Cirque du Soleil, she is the founder of REV, an award-winning strategy consultancy that crafts and launches distinctive campaigns and new ventures for the world’s most coveted brands. For decades, she has he…

When I was in high school in the 1990s, my physics teacher pulled me aside with a question he couldn’t shake: “How do they get every computer in the world to talk to every other computer?” He’d seen how hard it was to agree on basics like electrical outlets or phone dialing standards. Yet suddenly we had this internet thing where a machine in Thunder Bay could talk to one in Tokyo in milliseconds. No central planner. No global treaty. Somehow it just worked. The real answer is less magic and more mindset: a systems principle called Postel’s Law. In plain language: Be strict in what you send; be generous in what you accept. When I talk to you, I should do my…

Welcome to AI Decoded, Fast Company’s weekly newsletter that breaks down the most important news in the world of AI. You can sign up to receive this newsletter every week via email here. Familiar tensions around Sam Altman OpenAI CEO Sam Altman voiced his support for Anthropic in its dispute with the Pentagon over the use of its AI for targeting autonomous weapons and in domestic mass surveillance. He did so in a company meeting and during a CNBC Squawk Box appearance last Friday, the day Anthropic was effectively blacklisted by the The President administration. But two days earlier, on Wednesday, Altman had reportedly already begun talking to the Pentagon abou…

Gap stock is plummeting this morning in early trading after the company reported its fourth-quarter results after the bell yesterday. As of this writing, shares of Gap Inc. (NYSE: GAP) are down more than 12%, and its recent temporary store closures are partly to blame for that. Here’s what you need to know. Gap’s Q4 2025 results The iconic retail chain turns 56 this year, and during its long life, it has seen its fair share of ups and downs. The company’s name-brand Gap stores were an iconic mall staple in the 80s and 90s, but in the early 21st century, the brand faced growing competition from online rivals and shifting brand loyalties among Gen Z—something the com…

Americans are seeking financial relief and, in some cases, are even desperate enough to go against conventional financial wisdom. A record number of Americans are turning to their retirement funds to cover emergency expenses. According to newly released data from Vanguard, 6% of 401(k) holders took hardship withdrawals last year. The number is up from 4.8% in 2024, and well above prepandemic levels of about 2%. Taking funds out early is not recommended because early withdrawals from 401(k) plans are taxed. In addition, the funds incur a 10% penalty if the person withdrawing them is under the age of 59½. (The IRS does allow some exceptions to the penalty, includin…

A fascinating paradox about expertise is that we use our experiences from the past to prepare ourselves for the future. We do that in several ways—some of which are more backward-looking and others of which prepare you for the future. The most obvious of the backward-looking strategies is habits. When you develop a habit, you are associating a specific environment with a particular behavior. When you engage in a habit, you are basically letting your past actions dictate what you do in the moment. And that isn’t a bad thing. Many aspects of the world are pretty stable, and you should continue to do what has worked for you in the past when nothing in the world has chang…

The next wave of AI will be defined by agentic systems that can take actions: query databases, navigate portals, retrieve records, and increasingly interact with public digital infrastructure at scale. That shift is already showing up as traffic hitting government sites and services is becoming machine traffic. Some of it is benign (search and discovery). Some of it is ambiguous (scraping and automated browsing). And some of it could become actively harmful if agents can reserve scarce services, submit fraudulent requests, or generate volume that overwhelms public systems. The problem is that the government’s current interfaces were not designed for agent-to-gove…

After losing an hour of shut-eye, thanks to daylight savings time, sleep is one many people’s minds today. The day after we “spring forward,” people are significantly more tired—and cranky—due to that lost hour of sleep, which disrupts our natural circadian rhythm, increasing the risks of car accidents, strokes and even heart attacks, according to John Hopkins’s Bloomberg School of Health. In honor of Sleep Awareness Week—that elusive thing many Americans just don’t get enough of—we though we would introduce you to the Dutch method for getting a good night’s rest. In the U.S., “sleep hygiene” a popular way to clean up your sleep routine, is a hack that comes…