What's on Your Mind?

A note to corporations everywhere: Asking politely for the internet to stop making fun of you often has the opposite effect. Microsoft may have just learned that lesson the hard way, after it accidentally helped a not-so-nice nickname go viral. As Microsoft’s AI assistant Copilot is integrated into features across the company’s products—from its controversial Recall feature, to a dedicated AI button on Windows keyboards—it’s catching more and more flak, including a new term coined just to clown on Copilot: “Microslop,” a portmanteau of “Microsoft” and “AI slop.” The word was flying freely on Microsoft’s official Copilot Discord server, until users noticed a new fi…

Anyone who knows me knows I’m an optimistic, joy-seeking, recovering workaholic committed to leading a joyful rebellion against stress and burnout. So when friends started tagging me in posts about U.S. figure skater Alysa Liu’s joyful gold medal win at the Winter Olympics in Milan, I paid attention. Because this isn’t just a sports story. It’s a leadership story. When Liu stepped away from competitive figure skating at the height of her career, it wasn’t because she lacked grit. It was because pushing harder was costing her joy. That choice runs against everything we tend to praise in high performers: Push through. Power through. Never quit. In an interview with …

In the high-stakes world of revenue orchestration, a quiet but costly friction is slowing down deals. It isn’t market volatility or budget cuts—it’s a fundamental disconnect between the generations tasked with closing the sale. Steve Cox, CEO of the newly merged sales tech powerhouse SalesLoft and Clari, sat down with me recently to discuss a startling finding from their latest report: generational conflict is costing sales organizations an estimated $56 billion in lost productivity annually. That’s not a typo. Billion, with a B. “When Boomers hear ‘AI makes you faster,’ what they really hear is ‘You’re too slow,’” Cox explains. Meanwhile, 39% of Gen Z sellers pre…

Late last month, frozen food manufacturer Ajinomoto Foods North America announced a recall of roughly 3 million pounds of not-ready-to-eat products after customers reported finding glass in rice. In the U.S., many of the recalled products were sold at Trader Joe’s locations. Now that the recall has been dramatically expanded, with new products being pulled from the shelves. Here’s what you need to know. What’s happened? On March 3, the USDA’s Food Safety and Inspection Service (FSIS) posted a recall notice announcing that Ajinomoto Foods North America was expanding its earlier recall to include an additional 33 million pounds of various ready-to-eat and not-re…

Stock trading platform Robinhood has announced its newest offering: the Robinhood Platinum Card. The upgraded option comes two years after the company unveiled its first credit card, the Gold Card. “We built the Gold Card to be the best card for everyday spending, and customer demand showed us there was room to push the boundaries even further,” Deepak Rao, the vice president and general manager of Robinhood Money, said in the announcement. “The Platinum Card offers higher limits, elite rewards and luxury benefits, and raises the bar for what customers should expect from a premium credit card.” Although you can request access, the new Platinum Card is invit…

You’ve probably seen compounding making headlines recently, and not for the right reasons. From so-called “personalized” GLP-1s flooding the market to telehealth startups touting hormone “rebalancing” kits, compounding has become a buzzword for companies looking to shortcut regulation. Much of the scrutiny is justified; some companies exploit compounding to bypass evidence standards or chase fast revenue. But when compounding is grounded in rigorous data, fills a real market gap, and meets a clinical need, it can meaningfully accelerate access to therapies that would otherwise take years to reach patients. In women’s health, especially, it can bridge the gap between u…

Picture two scenes. In the first, a Swiss train pulls away at exactly 10:02 a.m. If you’re not on the platform, it’s already too late. Precision is respect. It always comes first. In the second, a family minibus idles with the engine running. Somebody’s cousin is late. “We can’t leave without him.” The whole group waits because relationships matter more than the clock. These two images capture what anthropologist Edward T. Hall described in the 1950s as monochronic and polychronic relationships to time. In monochronic cultures, time is linear and segmented. You do one thing at a time. You respect deadlines. You don’t interrupt. In polychronic cultures, by contrast, ti…

United Airlines might kick you off a flight if you don’t use headphones to listen to devices Blasting music, your favorite podcast, or your bestie’s TMI voicemail for all to hear can be an annoying experience for those nearby. But one airline isn’t just looking down on passengers who allow sounds from their devices to be overheard by those around them. They’re kicking them off planes. In a newly released policy, United Airlines said it would ban passengers who don’t abide by its new headphone rule. The airline added the rule to its Contract of Carriage, which passengers agree to when buying a plane ticket. Under the Refusal of Transport category, which lists reasons why…

Investors in the live entertainment giant Live Nation are feeling optimistic this morning after reports that the company has settled its civil antitrust lawsuit with the Department of Justice (DOJ) and 39 participating states. The settlement will cost Live Nation, but it means that the company has narrowly avoided a forced breakup with its popular subsidiary, Ticketmaster. The reports come after a week-long trial in which the DOJ laid out its argument that Live Nation and Ticketmaster rely on anticompetitive conduct to create a monopoly over the live events industry in the U.S., leading the DOJ to call for a separation of the brands. On March 9, sources close to…

AI can knock out an impressive amount of tedious, everyday busywork. It can take on creative tasks, too. But the fundamental question remains: should it? As AI use within organizations reaches new heights, companies are also recognizing its limitations—and, in some cases, pulling back. Consider Duolingo, the language-learning company that announced it would gradually eliminate freelance writers and translators, replacing them with AI-generated content. After public backlash and user reports that the AI-produced lessons felt formulaic and lacked cultural nuance, Duolingo clarified its position. “I do not see AI as replacing what our employees do . . . I see it as a…

Optimism has a branding problem at work. It often shows up as pressure to stay upbeat in meetings, reassurance that everything will work out, or encouragement to find the silver lining when pressure mounts. When things feel uncertain, that approach tends to backfire. As a clinical psychologist, I’ve seen how well-intentioned positivity can actually make work more strenuous. When you’re already stretched thin, being told to “stay positive” doesn’t help you reset. Research shows that when people feel pressure to suppress stress or override difficult emotions, the nervous system stays in a heightened threat state, reducing activity in the prefrontal cortex–the part of t…

On a recent trip to my husband’s hometown in India, I was stopped in my tracks by a thousand-year-old banyan tree, tall and regal, standing in the middle of an ancient temple. A vast canopy was supported by roots that had taken centuries to reach the ground. The temple had been built around it, not the other way around, in quiet acknowledgment that some things cannot—and should not—be hurried. The tree’s beauty and strength came not from efficiency or design, but from patience. It had grown by using time as a gift rather than a constraint, expanding slowly, deliberately, without urgency. Standing there, it became difficult not to reflect on how rarely modern work allo…

Below, Nedra Glover Tawwab shares five key insights from her new book, The Balancing Act: Creating Healthy Dependency and Connection Without Losing Yourself. Nedra is a licensed therapist and author of the instant New York Times bestseller Set Boundaries, Find Peace. She has practiced relationship therapy for almost 20 years and has over 2.5 million followers across her social media platforms. Nedra has appeared as an expert on multiple news shows, such as the CBS Morning Show, and has had her work highlighted in publications such as the New York Times and Vice. What’s the big idea? Healthy relationships are built on flexibility, not fixed labels or rigid patte…

At any given time, I’m juggling multiple clients. That means I’m juggling context for multiple projects, background information on various companies, and a lot of deadlines. Some of my clients give me a steady stream of work each month, while others pop in with a request every few weeks. Whether you’re coaching, doing creative work, or have long-term retainers, most solopreneurs eventually find themselves managing multiple clients simultaneously. The number of clients you take on directly impacts your income, but more clients also means more complexity. In my corporate life, I worked as a product manager at a software company. Even though my work is very differe…

You’ve probably encountered the term uncanny valley somewhere or other. The concept refers to the feeling of discomfort one has when coming across some android representation—a robot, perhaps, or an AI-generated face—that looks remarkably human, but not quite. A robot can be cute, but if it looks similar to us, and we’re almost hoodwinked, it actually strikes us as off-putting. Consider your eerily sentient discussions with ChatGPT, or Tom Hanks’s CGI avatar in The Polar Express. I would like to offer the world a less important but related phenomenon: the uncomfortable valley. The uncomfortable valley is the effect one experiences when presented with some kind of imag…

OpenAI confirmed on March 6 that it is delaying the rollout of “adult mode” in ChatGPT, a feature that would give verified adults access to less-restricted content. The company first announced plans to begin age-gating users last year but has now pushed back the launch twice. Segregating adult users from minors could help in some of OpenAI’s legal and revenue challenges, but nailing the technology may not be easy. Adult mode had been expected this quarter and still is, just later than originally planned. OpenAI referred Fast Company to a comment it gave to Alex Heath’s Sources newsletter saying it was pausing the feature to focus on improvements to ChatGPT, inclu…