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We need to have a blunt conversation about the word empowerment. In the majority of companies, the lie behind the word “empowerment” becomes apparent in familiar ways: job descriptions that promise autonomy, leaders who proudly talk about their empowered teams, and meetings that end with “you’ve got this.” Reality though strips away the veneer of this lie: that same work still runs through a gauntlet of approvals, sign-offs, and second-guessing. The language suggests freedom. The system reinforces control. The result is not empowerment. It is dependence with better branding. In our work at Amazon helping Fortune 500 leaders understand how to dismantle their r…

Every day, I see another LinkedIn post celebrating a company that’s AI-powered. Meaning, they have added AI systems to their workflow, built co-work agents, and are using the technology to assist their team. And every day, I find myself thinking that they’ve missed the point entirely. The problem isn’t that these companies are using AI. It’s that they’re applying 2026 innovation to a 2016 mindset. They’re slapping a Band-Aid on an old wound instead of asking where the wound came from and if it will happen again (or worse). THE AI ASSIST Consider social media management. The traditional AI-powered approach gives teams an AI assistant to help write posts fas…

“I see a bunch of Americans drinking hot water with lemon and honey, eating congee, drinking hot pot, drinking more soup, eating Chinese vegetables,” one Chinese creator, Emma Peng, recently shared in a TikTok, currently with over 3 million views. “I just want to say that my culture can be your culture. You’re doing really good hydrating yourself. I’m proud of you.” The “becoming Chinese” trend is currently everywhere on the app, and while the name might give pause, it’s mostly about adopting lifestyle habits rooted in traditional Chinese medicine. In the past month or so, Chinese creators have gone viral for espousing the benefits of common Chinese cultural prac…

A decade ago, the easiest way in the front door at a restaurant was often to call—or even just show up for a meal. Now, it’s far easier to book ahead, and the list of ways to get a coveted seat at the table is growing to include some surprising places. The country’s two largest delivery apps, DoorDash and Uber Eats, have both shared plans in recent weeks to add restaurant reservations to their apps. A crowded field Over the past few years, restaurant reservations—especially the hot ones—have become a type of currency. Call it a post-COVID return to socializing or our increased excitement to plan ahead; prime-time tables at top restaurants have gotten harder to sec…

“If the size of your failures isn’t growing you’re not going to be inventing at a size that can actually move the needle.” Jeff Bezos’s words—written in a 2019 letter to shareholders—suggest a more clear-eyed view of the innovation process than the paradoxical perspectives of many other senior executives. Oh sure, CEOs agree that innovation is important. In fact, 92% say it’s a top priority, according to a recent McKinsey article. But at the same time, more than 90% of CEOs say they do a lousy job at innovation. The reason for this confusing response can be boiled down to one major point, alluded to by Bezos: Fear of failure. Yes, fear of failure—and wa…

Even though Tarana Burke is still correcting some past misconceptions about the #MeToo movement that went mainstream about eight years ago—it’s not dead, for example, and it wasn’t a witch hunt—she’s focused on the future. Specifically, the movement’s founder said organizing has already begun for the 2026 U.S. midterm elections. “I’m really looking forward to what we can do to build on the campaign we started in 2024,” Burke, chief vision officer of Me too. International, said Saturday during a discussion at the Fast Company Grill at SXSW. “I’m really excited about the idea of building a constituency; imagine us voting along the lines of our survivorship.” One go…

For the past three years, AI’s breakout moment has happened almost entirely through text. We type a prompt, get a response, and move to the next task. While this intuitive interaction style turned chatbots into a household tool overnight, it barely scratches the surface of what the most advanced technology of our time can actually do. This disconnect has created a significant gap in how consumers utilize AI. While the underlying models are rapidly becoming multimodal—capable of processing voice, visuals, and video in real time—most consumers are still using them as a search engine. Looking toward 2026, I believe the next wave of adoption won’t be about utility alone, …

Throughout 2025, we’ve watched companies treat employees with a stunning disregard: rolling layoffs (with thousands let go at a time), unchecked workloads, turning a blind eye to burnout—with 76% of U.S. workers reporting at least one health condition today—and a near-gleeful rush to replace people with AI. Over 200,000 American women quit their jobs this year, many citing inflexible policies and lack of support for balancing work and life. Relentless rounds of cuts have destabilized employee trust and left employees uncertain and questioning leadership at every level. Across industries, leaders have routinely prioritized short-term efficiency over human impacts, send…

Want more housing market stories from Lance Lambert’s ResiClub in your inbox? Subscribe to the ResiClub newsletter. According to ResiClub’s analysis of the U.S. Census Bureau’s new annual data, 40.3% of U.S. owner-occupied housing units are now mortgage-free, marking a new high for this data series. That’s up from 39.8% in 2023. The portion of homeowners with no mortgage has ticked up almost every year since 2010—when it was 32.8%. A key factor driving the rise in mortgage-free homeownership is demographics. Older homeowners are more likely to be mortgage-free, and as Americans live longer and the massive Baby Boomer generation ages into their senior years…

Christmas went on the auction block this week in Pennsylvania farm country, and there was no shortage of bidders. About 50,000 Christmas trees and enough wreaths, crafts and other seasonal items to fill an airplane hangar were bought and sold by lots and on consignment at the annual two-day event put on at the Buffalo Valley Produce Auction in Mifflinburg. Buyers from across the Northeast and mid-Atlantic were there to supply garden stores, corner lots and other retail outlets for the coming rush of customers eager to bring home a tree — most commonly a Fraser fir — or to deck the halls with miles of greenery. Bundled-up buyers were out in chilly temperatures to hear a…

Everyone has their individual bad memories of the pandemic, but one collective nightmare of the early days of that miserable period is the struggle to find toilet paper at the local store. Now, tariffs are bringing concerns about a toilet paper shortage back to the forefront. Suzano SA is the world’s largest exporter of pulp, the raw material for products like toilet paper. And the company tells Bloomberg it has seen shipments decline from Brazil to the U.S. due to tariffs and worries the shipping disruptions could get worse. It is, to be clear, much too early to know what the impact of pulp shipping disruptions will be. The company said shipments were down 20% in…

One of the first projects Hyun Park spearheaded when he began working for South Korea’s entertainment powerhouse Studio Dragon was a dystopian sci-fi drama—much to the chagrin of his boss. “The CEO said: Koreans don’t do sci-fi,” Park recalls. “It’s a Hollywood thing. The budgets are too big. It doesn’t really make sense. It will never look real.” His boss had a point. Big, splashy science fiction dramas with expansive futuristic worlds and lots of special effects were a rarity in the Korean studio system. “For the past 30–40 years, we’ve done amazing family dramas and romantic comedies,” Park says. “We’ve always failed in sci-fi.” Park believes it’s time to chang…

Businesses are acting fast to adopt agentic AI—artificial intelligence systems that work without human guidance—but have been much slower to put governance in place to oversee them, a new survey shows. That mismatch is a major source of risk in AI adoption. In my view, it’s also a business opportunity. I’m a professor of management information systems at Drexel University’s LeBow College of Business, which recently surveyed more than 500 data professionals through its Center for Applied AI and Business Analytics. We found that 41% of organizations are using agentic AI in their daily operations. These aren’t just pilot projects or one-off tests. They’re part of regular…

The sale of a marquee digital media company on Succession, the HBO series that ran from 2018-2023 , was always going to end badly. When Kendall Roy, heir-apparent to a fictional media conglomerate, bursts into the offices of his newly acquired hot media startup Vaulter, dripping with billionaire confidence, it doesn’t take a degree in dramaturgy to guess where this is going. The moment the Roy family finds out Vaulter may not turn a profit quite as quickly as expected, they shut it down and strip it for parts. Considering the Roy family is primarily, almost explicitly based on the Murdoch family of News Corporation infamy, it’s hard not to see the glint of the gri…

The prospect of banning the sale of so-called lab-grown meat might seem like a no-brainer in Nebraska, where beef is king, but some of the proposal’s staunchest opposition has come from ranchers and farming groups who say they can compete without the government’s help. Nebraska Gov. Jim Pillen — one of the largest pork producers in the country — is behind the push to ban cultivated meat, saying he wants to protect ranchers and meat producers. The Republican governor signed an executive order last August to keep state agencies and contractors from procuring lab-created meat, even though it could be years before such products are on store shelves. A number of ranchers and…

In the months after a 2018 Supreme Court decision opened the door for states to legalize sports betting within their borders, giddy lawmakers across the country couldn’t move quickly enough. No one wanted to miss out on the billions of dollars in tax revenue that the high court had suddenly placed within their reach—or, worse yet, to watch that easy money go to neighboring states whose leaders had the presence of mind to move first. Within a month of the decision, Delaware Gov. John Carney bet $10 on a Phillies game—the first legal single-game sports bet outside of Nevada. Many states were more concerned with getting sportsbooks online in time for a big-ticket event (…

I vividly remember the first time that I buckled my 8-year-old son into a 4,000 pound, AI powered robot, pressed a button, and sent us careening through the streets of San Francisco with no one behind the steering wheel. We were riding a Waymo, one of the first self-driving cars to offer public rides in selected U.S. cities, our own city of San Francisco included. After a few minutes of riding, I asked my son what he thought. “I feel . . .” he said, taking a long pause before responding, “. . . uncomfortable. But, it’s really cool!” I suspect he’s not alone in feeling that way. According to data from AAA, 61% of Americans consider themselves “afraid” to ri…

You know the ancient proverb: Give a man a fish, and you feed him for a day; teach a man to fish, and you feed him for a lifetime. For leaders, first-generation AI tools are like giving employees fish. Agentic AI, on the other hand, teaches them how to fish—truly empowering, and that empowerment lifts the entire organization. According to recent findings from McKinsey, nearly eight in ten companies report using gen AI, yet about the same number report no bottom-line impact. Agentic AI can help organizations achieve meaningful results. AI agents are highly capable assistants with the ability to execute tasks independently. Equipped with artificial intelligence that…

Consistent with the general trend of incorporating artificial intelligence into nearly every field, researchers and politicians are increasingly using AI models trained on scientific data to infer answers to scientific questions. But can AI ultimately replace scientists? The The President administration signed an executive order on November 24, 2025, that announced the Genesis Mission, an initiative to build and train a series of AI agents on federal scientific datasets “to test new hypotheses, automate research workflows, and accelerate scientific breakthroughs.” So far, the accomplishments of these so-called AI scientists have been mixed. On the one hand, AI sys…

Hey ChatGPT, you talk too much. You too, Gemini. Like many LLMs, you are insufferable. You make Fidel Castro’s 6-hour speeches feel like haikus. I ask, “why do you LLMs talk so damn much?” and in response, you churn out a 671-word answer that resembles a third-grade essay—75% of it devoid of any real meaning or fact. You ramble about how much you ramble. You are incapable of giving me one straight answer, even if I carefully craft a two-paragraph prompt trying to coerce you into it. When I finally get you to respond with one monosyllable, you ruin it by adding a long apologetic promise that it will never ever happen again. Apparently I’m not alone in my ire. I’ve been…

The generative AI revolution has seen more leaps forward than missteps—but one clear stumble was the sycophantic smothering of OpenAI’s 4o large language model (LLM), which the ChatGPT maker eventually had to withdraw after users began worrying it was too unfailingly flattering. The model became so eager to please, it lost authenticity. In their blog post explaining what went wrong, OpenAI described “ChatGPT’s default personality” and its “behavior”—terms typically reserved for humans, suggesting a degree of anthropomorphization. OpenAI isn’t alone in this: humans often describe AI as “understanding” or “knowing” things, largely because media coverage has consistently…

In the past decade, AI’s success has led to uncurbed enthusiasm and bold claims—even though users frequently experience errors that AI makes. An AI-powered digital assistant can misunderstand someone’s speech in embarrassing ways, a chatbot could hallucinate facts, or, as I experienced, an AI-based navigation tool might even guide drivers through a corn field—all without registering the errors. People tolerate these mistakes because the technology makes certain tasks more efficient. Increasingly, however, proponents are advocating the use of AI—sometimes with limited human supervision—in fields where mistakes have high cost, such as health care. For example, a bill in…

Have you noticed that in the current discourse around artificial intelligence, the narrative often slips into one of two extremes? There is either a techno-utopian dream of total automation or a dystopian nightmare where human agency is erased. But there are other options! As we navigate this inflection point in civilization, I invite you to consider a third path: pragmatic optimism. And that’s because we are currently in the midst of a human revolution, not a tech revolution. The most successful organizations of 2026 and beyond will not be those that simply use AI to do more things faster. Instead, they will be the ones that use AI as a creativity accelerator, fr…