What's on Your Mind?

Imagine you’re talking to someone and they suddenly start to add advertising to the exchange. What might that look like? In a 1965 episode of the classic sitcom I Dream of Jeannie, the protagonist uses her magical powers to create fake parents for herself in order to impress a date. She crafts them to be “just like the people on television commercials,” making them speak using sentences from commercials. Her synthetic “parents” appear friendly and normal—until they start talking, reciting ads verbatim for products like “streak-away” for gray hair, dish soap, “Grippo” denture adhesive, and deodorant. They have so much to say, yet communicate nothing at all. Somethin…

Do women board members make a company more innovative or risk-averse? The answer is both, according to our recent study. It all depends on how the company performs relative to its goals. Professors Małgorzata Smulowitz, Didier Cossin and I examined 524 S&P 1500 companies from 1999 to 2016, measuring innovation through patent activity. Patents reflect both creative output and risk-taking. They require significant investment in novel ideas that might fail, disclosure of proprietary information and substantial legal costs. In short, patents represent genuine bets on the future. Our findings revealed a striking pattern. When companies performed poorly in relation …

Even tech giant Apple couldn’t prevent its artificial intelligence from making things up. Last month, the company suspended its AI-powered news alert feature after it falsely claimed a murder suspect had shot himself, one of several fabricated headlines that appeared under trusted news organizations’ logos. The embarrassing pullback came despite Apple’s vast resources and technical expertise. Most users probably weren’t fooled by the more obvious errors, but the incident highlights a growing challenge. Companies are racing to integrate AI into everything from medical advice to legal documents to financial services, often prioritizing speed over safety. Many of these a…

For a long time, I told myself I was choosing stability. I was working at a prestigious university, doing work that mattered, surrounded by smart people. The role had legitimacy and the paycheck came on the same day, in the same amount, every month. The path forward was clear and the structure well-defined. At that point in my life—raising very young kids—that predictability felt not just comforting, but necessary. My work mattered, and it held up easily when I described it to others. I could justify why staying made sense. And yet, I was unhappy. Not in a dramatic, crisis-driven way. There was no single bad boss or catastrophic moment that forced my hand. I…

Most people recognize that when you’re answering email while walking your dog and listening in on a meeting, you’re bound to lose effectiveness. Whether it’s that awkward silence when your boss asks for your input and you didn’t hear it—or you stepping in something not so pleasant because you didn’t realize your dog had done his business right in front of you. The limitations of multitasking present themselves in an obvious fashion. But as a time management coach, I’ve seen that it’s not just trying to do too many small things at once that can trip you up. I also see people dramatically reduce their effectiveness when they try to do too many large things at once—a…

Amidst much confusion, polarization, and debate around how AI will impact work, the fact of the matter is that many people are concerned by automation and the prospect of AI job elimination. For example, the simple notion that “AI is going to take my job” is a thought that has crossed the minds of 25% of workers. For some, this may be true, although the magnitude of AI-driven job displacement is still uncertain; depending on assumptions, AI-driven job displacement could potentially range from 3% to 14%. What will the ultimate figure be? It’s hard to know: nobody has data on the future, and any projection is merely extrapolating from past data and past innovation, whic…

In 2012, Google conducted research to identify the factors that determine effective teams. This research, now famously known as Project Aristotle, analyzed hundreds of teams and individual members to crack the code on what enables some to operate at high levels while others flounder. What their study revealed is something Harvard Business School professor Amy Edmondson had discovered almost two decades prior: the most important factor for high performing teams is psychological safety. That is to say, teams perform better when their members feel safe taking risks and being vulnerable with each other, without fear of punishment. Google’s watershed study brought light to Edm…

It’s a tough time out there for creatives. Whether you’re a writer, director, actor, or artist of any kind, the world is short on opportunities—particuarly the kind that pay. But even Academy Award winners like screenwriter and director Barry Jenkins didn’t have a linear path to success, as he shared in a recent panel about how to sustain a career as a filmmaker. Jenkins, the writer-director behind Moonlight and If Beale Street Could Talk, was a panelist at “Behind the Chair: Representation and the Business of Filmmaking,” a seminar on the film industry hosted by the Directors Guild of America. In a one-on-one discussion with fellow director Anu Valia (We Stranger…

Unlike millennials who embraced hustle culture and burned out, Gen Zers have a new concept of what ‘making it’ looks like in today’s workplace—and it doesn’t involve a fancy title. View the full article

When professionals hit their cognitive limit, most people assume the problem is lack of time or energy. But in reality, overwhelmed people are taking more action than ever. When overwhelm hits, they start doing even more: more lists, more reorganizing, more inbox management, more clicking between tabs. They are busy, visibly productive, heads down for hours, yet at the end of the day the most important work still hasn’t moved. The productivity mistake almost everyone makes when they’re overwhelmed comes down to taking the wrong action while feeling certain the whole time that they’re taking the right one. A 2025 managerial study found that digital fatigue and cogn…

There is a particular kind of leadership failure that occurs when a leader transitions into a new high stakes role. It’s tricky at first, because it doesn’t look like failure. No one is being fired. The leader feels productive, even indispensable. But below the surface, something has quietly broken. Talented people are no longer making decisions on their own. The team, once confident and self-directed, has learned to wait. An escalation culture is forming, and it is more common, and more costly, than most organizations acknowledge. The damage accumulates in layers. Disengaged employees cost the global economy an estimated $8.8 trillion in lost productivity annually, a…

It’s tax season. Americans will pay an average of $10,489 in personal taxes—about 14% of the average household’s total income. Most will do so because they think it is their civic duty. Many believe they are morally obliged to obey the law and pay their share. But as tax day approaches, many Americans will bemoan their tax bill and complain that it is unfair. So, how are we to know if paying taxes is the right thing to do? Perhaps philosophy has some clues? Reasons to obey the law Many philosophers agree that we should obey the law. In The Crito, for example, Plato describes Socrates’s choice after the Athenian jury sentenced him to death for impiety. Crito…

When my business went through a difficult season, I turned to my friend, ChatGPT. I asked the Large Language Model (LLM) for insights and advice on how to leverage my strengths and pivot my business as budgets for women’s leadership programs shifted downward. When the well-framed answers started pouring in, I didn’t pause to check in with myself and ask if my opinion diverged from ChatGPT or whether this advice aligned with my values and mission. In fact, I didn’t even think to ask ChatGPT what might work in my favor if I just stayed the course. I was a “LLeMming”: a term Lila Shroff uses to describe compulsive AI users in The Atlantic. Lila Shroff shares that just as th…

A client once described to me what happened after they had lived through a traumatic assault. For a long time, life stayed busy enough that they rarely had to think about it. Work, obligations, and everyday distractions filled the hours. Whether intentionally or not, staying occupied kept the past at a distance. Then one day things slowed down. There was a rare stretch of quiet. And in that quiet the memory returned all at once, like a tsunami. We might not have lived through trauma of that magnitude, but the example reveals something about distraction itself. When our attention is constantly absorbed elsewhere, we can avoid more than a painful memory. We can avoid o…

The American job market is now filled with so-called ghost jobs —listings for positions that don’t actually exist, from companies that have no intent to hire—wasting not only hours of your time, but also your money, too. According to a comprehensive study by Enhancv, a global AI resume builder, 37% of people looking for jobs are now paying a “ghost tax”—reporting direct out-of-pocket expenses, including travel, childcare, and paid certifications, as a result of chasing phantom listings. The March 2026 study surveyed 1,000 U.S. professionals across all career levels. “When job seekers are losing actual money to engage with a company’s brand, we aren’t just look…

Every holiday season feels high stakes, but 2025 may be the most unforgiving yet. Consumer demand remains resilient, but retailers are facing a tangle of economic headwinds, from tariffs and supply chain volatility to rising ad costs and leaner teams. In an uncertain economy, the margin for error shrinks, and the cost of a slow site or a fragile storefront grows even steeper. For years, retailers have measured holiday readiness by promotions, inventory planning, and staffing strategies. But there’s a blind spot: performance readiness. How fast, resilient, and visible your digital storefront is when shoppers show up can determine whether you hit your holiday forecast o…

You’ve been knocking it out of the park. Your projects deliver, your name comes up in leadership meetings, and now you’ve been tapped for the next step: your first management role. It’s exciting. It’s validating. But it’s also a lot like stepping off a cliff with no parachute—especially if no one’s told you what leadership really requires. In fact, nearly half of first-time managers report feeling unprepared when they take on their new roles. Why? Because being a high-achieving individual contributor is a completely different job than managing people. It’s not a promotion—it’s a profession. So, before you accept that new title and the “corner Slack channel” that c…

Some frustrated passengers are waiting hours in line at airports around the country, due to a stalemate over Department of Homeland Security funding, which has resulted in many TSA officers working without pay to walk off the job. At Austin-Bergstrom International Airport in Texas, lines were out the door earlier this week, according to the airport’s X account that posted this video of passengers waiting in the dark at 4:30 a.m. And it gets worse. According to the Transportation Security Administration, many airports could “literally shut down . . . particularly smaller ones,” if TSA officers continue to call out instead of coming to work, CNN reported. While TSA…

While most teams have managers and team leads, many also have something less official, but just as recognizable: the “workplace parent.” They’re the go-to for advice . . . even for things that may not even be related to work. They remember birthdays, organize celebrations, and somehow have everything you might need. Paper clip? No problem. Jumper cables? Of course. The phone number for the receptionist you’re too scared to call—don’t worry, they did it for you. But what does it really mean to be the caretaker of your workplace? And can that caring nature sometimes hold you back professionally? Here are four signs that you’re the workplace parent, plus the r…

If the disappearing office snacks have you updating your LinkedIn, you might be the office Chicken Little. Psychologists call it intolerance of uncertainty, and your brain is literally hijacking your rational thought. Here’s how to stop the spiral before you stress out your whole team. View the full article

I spent several years of my career in the uncomfortable role of middle manager. On one side, I had executives asking me why my team couldn’t “do more,” and on the other side, my employees told me they were stretched too thin. It was an endless tug-of-war. I was both the enforcer of company expectations and the advocate for my team’s needs. At times, my role felt at complete odds with itself. Executives push for efficiency and growth, while employees look for empathy and stability. Middle management, understandably, feels like a pressure cooker. The shifting role of middle management My role as a middle manager was many years ago. Today’s middle manager…

Authenticity is a critical leadership trait. Research shows that it facilitates more trusting relationships and a more positive working environment. Often, though, in my executive coaching practice, I hear senior leaders use ‘authenticity’ as a covert excuse to resist development. When clients say, “That doesn’t feel authentic,” it’s often a signal they’re avoiding growth. They’re fearfully or righteously attached to a static version of their leadership. This is a major liability. As leaders elevate in seniority, they must adapt their approach. They need to experiment with different ways of thinking, communicating, and engaging to navigate increased scope and complexi…

Areaware, the 22-year-old design brand, announced its closure back in February, bidding farewell to its dedicated fan base and selling off the last of its quirky home goods in a series of final sales. Just three months later, though, the brand is getting a surprising second chance: Today, the puzzle company Piecework is announcing its acquisition of Areaware for an undisclosed sum. Piecework, founded in 2019 by Rachel Hochhauser and Jena Wolfe, plans to keep Areaware’s name, website, and socials separate, and will maintain the two as distinct sister brands. According to Hochhauser, who will serve as Areaware’s chief brand officer, the idea to acquire Areaware was…

The world’s biggest social media companies face several landmark trials this year that seek to hold them responsible for harms to children who use their platforms. Opening arguments for the first, in Los Angeles County Superior Court, begin this week. Instagram’s parent company Meta and Google’s YouTube will face claims that their platforms deliberately addict and harm children. TikTok and Snap, which were originally named in the lawsuit, settled for undisclosed sums. “This was only the first case — there are hundreds of parents and school districts in the social media addiction trials that start today, and sadly, new families every day who are speaking out and br…