Getting Started

In an era where digital transformation is reshaping the business landscape, Stripe, the programmable financial services company, recently unveiled a groundbreaking suite of tools at its annual New York showcase that could dramatically impact small businesses. The introduction of Open Issuance, a platform enabling companies to launch their own stablecoins, promises to provide small businesses with greater autonomy over their financial operations. Additionally, Stripe’s new solutions for agentic commerce aim to help small enterprises leverage AI, making transactions smoother and more efficient. Will Gaybrick, Stripe’s president, technology and business, emphasizes the tran…

Kapwing has released a study analyzing the best times to post on TikTok, based on data from 15,000 of the most-viewed videos as of December 2024. The study, which examined engagement patterns across 129 hashtags and 11 content categories, provides insights into when creators should post to maximize visibility on the platform. The study found that mornings consistently yielded the highest engagement rates across most time zones, contradicting the common assumption that evenings are the best time to post. “The general findings that mornings were recommended across almost all time zones is interesting,” Kapwing noted. “We think the assumption is to post later in the day wh…

A new study from Atticus highlights the risks faced by gig economy workers, revealing that many continue working through injuries without compensation or support. The research, based on a survey of 1,000 American gig workers, found that 15% have suffered workplace injuries or illnesses, with nearly 90% working through their health issues due to financial pressures. The findings underscore the lack of safety nets and growing concerns about long-term job security. Injuries and Financial Burden Gig roles such as rideshare driving, food delivery, and manual labor present significant health risks. Despite this, more than 80% of injured workers received no compensation or insu…

In a recent case highlighting the serious consequences of COVID-19 relief fraud, a suburban Chicago man was sentenced to six and a half years in federal prison after he fraudulently obtained over $3.3 million in loans and grants meant for small businesses. This sentencing underscores the ongoing vigilance of federal authorities in combating fraud associated with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). Francesco Distefano, along with co-defendant Sargis Urumieh, exploited the Paycheck Protection Program (PPP) and the Economic Injury Disaster Loan Program (EIDL) to secure funds through deceitful means. Their applications contained multiple false…

Key Takeaways Rapid Success: Subway’s monthlong sandwich subscription sold out within hours, indicating high consumer demand for innovative meal solutions.Value Proposition: Priced at $15 for 30 days, the subscription offers daily sandwiches at an attractive cost, appealing to budget-conscious customers and showcasing the potential for small businesses to adopt similar models.Menu Diversity: Featuring a rotating selection of popular and new sandwiches keeps customers engaged, highlighting the importance of diverse menu options for subscription services.Effective Marketing: Targeted promotions and the urgency of a limited-time offer played key roles in driving sales, sho…

Starting a certificate company can seem intimidating, but it doesn’t have to be. By following five straightforward steps, you can simplify the process and set yourself up for success. First, you’ll need to choose a unique business name that appeals to your audience. Next, appoint a registered agent based in Texas, then decide on your business structure. After that, drafting an operating agreement is crucial before you file the Articles of Organization. Comprehending each step is key to your success. Key Takeaways Choose a unique business name that reflects your brand and check its availability through the Texas business entity website and Google. Appoint a registered …

Small business software implementations aren’t, by default, successful. Sure, a company might tout its flashy new software package, but there are far too many stories that involve abandoning that same software when the going gets tough. Before signing a vendor agreement, it’s important for small businesses to consider what successful software implementation actually looks like. This can prove to be difficult in an industry that pushes the latest fads in technology and is prone to upsell customers on powerful software they might not even dream of using. Plus, the landscape, particularly regarding generative AI, is becoming congested and difficult to navigate. Small busin…

Rebranding your product can seem intimidating, but it’s a manageable process if you follow these five key steps. First, you need to conduct a thorough brand audit to assess your current standing in the market. Next, defining clear objectives is essential for guiding your rebranding efforts. With a solid strategy in place, execution becomes more streamlined. Finally, monitoring feedback guarantees you can make necessary adjustments. Let’s explore each step in detail to verify your rebranding is successful. Key Takeaways Conduct a comprehensive brand audit to assess current positioning, customer perceptions, and identify areas for improvement. Define clear rebranding ob…

Small business owners across the nation are being urged to pay attention as landmark legal arguments unfold that could reshape property rights in tax foreclosure cases. The National Federation of Independent Business (NFIB) recently filed an amicus brief in the significant Supreme Court case Michael Pung v. Isabella County, Michigan, aiming to clarify property owners’ rights concerning compensation after government seizure due to unpaid taxes. At the heart of this debate is a critical issue: how should property owners be compensated when their assets are sold off to settle tax debts? The NFIB, joined by several other business groups, asserts that small business owners sh…

A recent survey by Everly Life highlights the financial struggles freelancers face, despite the growing appeal of gig work. While 75% of freelancers feel confident their work will help them meet retirement goals, 54% report heightened pressure to save before they retire. The findings underscore the financial uncertainty that comes with self-employment, despite the autonomy it offers. Financial Challenges for Freelancers The survey of 2,000 gig workers identified income instability, lack of paid time off, and high health insurance costs as the biggest financial challenges. No Paid Vacation (42%) – Many freelancers struggle to take time off, as they lack employer-sponsor…

As small businesses look to thrive in an ever-evolving landscape, the importance of work-life balance is becoming increasingly evident. A recent survey from SurveyMonkey indicates that maintaining equilibrium between work responsibilities and personal life is not just a personal concern; it’s a significant driver of workplace productivity and employee satisfaction. According to the research, 2025 is expected to see continued shifts in the perception and implementation of work-life balance strategies. The findings suggest that an overwhelming majority of employees believe having a healthy work-life balance directly enhances their productivity. This insight could be invalu…

As the holiday shopping season approaches, small business owners are gearing up for what could be either a boon or a bust. According to recent data from SurveyMonkey, this year’s holiday shopping trends reveal both interest and hesitation around the use of artificial intelligence (AI) for gift planning. The survey highlights a significant divide among consumers regarding AI’s role in gift ideas, a factor that small businesses should consider when strategizing their marketing efforts. While nearly half of respondents (44%) expressed that they might consider leveraging AI for gift suggestions in the future, an equal number (41%) remain staunchly against it. This mixed sen…

As small businesses increasingly explore the potential of AI agents to streamline operations, a recent survey by Asana highlights both the promise and pitfalls associated with their adoption. Conducted among 2,025 knowledge workers across the UK and the US, the findings present a multifaceted view on how these technologies could shape the future of work, particularly for entrepreneurial ventures. Key Takeaways: Growing Adoption: Despite concerns about accountability and governance, 77% of surveyed workers are already utilizing AI agents—tools designed to handle repetitive tasks or process information with minimal human intervention. Workload Delegation: Employees antic…

In a time when financial decisions are at the forefront of many conversations, small business owners must navigate a complex landscape of affordability and consumer sentiment. A recent survey conducted by CNBC and SurveyMonkey sheds light on how both small business owners and their customers perceive affordability in 2026. The findings reveal significant implications for businesses ranging from pricing strategies to customer engagement. The quarterly CNBC and SurveyMonkey Money Survey highlights a stark reality: consumers are increasingly worried about their financial situations. According to the survey, 69% of respondents express concerns about their financial well-bein…

With a focus on cultivating a strong company culture, SurveyMonkey has unveiled strategies that could be game-changers for small business owners looking to enhance employee engagement and align their teams with company values. In their latest initiative, the company reports significant increases in employee agreement that their organizational culture reflects clearly defined values, with a remarkable 23-point rise following the implementation of these tactics. The heart of this initiative is a newly introduced “Living Our Values” survey, designed to be a continuous feedback loop within the workplace. This survey allows employees to recognize their peers who exemplify the…

Small business owners are often stretched thin, juggling multiple roles as they strive to gain insights from customer feedback. Recently, SurveyMonkey announced vital updates to their platform that can significantly ease the burden of data analysis, empowering small businesses to leverage customer insights more effectively. SurveyMonkey’s latest enhancements are aimed at simplifying the survey analysis process, allowing business owners to focus less on the technical aspects and more on interpreting the data. This shift comes at a crucial time when consumer feedback can dictate business strategies and customer engagement efforts. The core of these updates lies in automat…

In an era where data drives decision-making, small businesses can benefit significantly from innovations in survey technology. SurveyMonkey, a leader in this field, recently announced enhancements to its AI-driven features, underscoring the company’s commitment to reliability and accuracy—critical factors for any small business looking to harness customer insight. Robin Ducot, SurveyMonkey’s Chief Technology Officer, emphasized that the dependability of AI outputs is paramount. “Reliability and accuracy are huge for us—because otherwise, what are we doing?” he said. Small business owners can appreciate that the integrity of the data they collect is foundational for makin…

Small business owners navigating customer feedback just gained a powerful tool with the new integration of SurveyMonkey’s automated SMS survey invites into Salesforce. This enhancement promises to streamline how businesses solicit feedback, making it easier to connect with customers and gather valuable insights. The seamless integration allows Salesforce users to send text message survey invitations directly from their customer relationship management (CRM) platform. By tapping into the vast reach of SMS, small businesses can engage with their customers in real-time, which can lead to higher response rates and more actionable data. This development addresses a significa…

In an era where data-driven decisions can make or break a business, SurveyMonkey is stepping up to the plate with its latest campaign, emphasizing the transformative power of insights gained through feedback. Small business owners, in particular, stand to benefit significantly from integrating this tool into their decision-making processes. The campaign tells a compelling story about how SurveyMonkey serves as an essential ally for organizations of all sizes, helping them to turn assumptions into actionable insights. SurveyMonkey positions itself as more than just a survey platform. It serves as a critical resource for HR leaders aiming to enhance company culture, produc…

In an era where customer feedback can make or break a small business, SurveyMonkey has stepped up its game with revamped survey collection tools that promise to enhance how businesses gather insights. Small business owners looking to refine their feedback processes will find the latest updates to SurveyMonkey’s email and website collectors particularly useful. SurveyMonkey’s enhanced collectors aim to create a more polished and engaging experience for respondents, which is critical in today’s feedback-saturated environment. The platform boasts a cleaner design, clearer steps for participation, and a streamlined setup process that promises to reduce respondent friction. …

In a landscape where small businesses are constantly seeking insights to ensure growth and customer satisfaction, the latest findings from SurveyMonkey shed crucial light on consumer sentiment influenced by artificial intelligence (AI). Conducted in December among nearly 3,000 adults, this survey explores how consumers perceive AI in their everyday interactions. For small business owners, these insights could shape customer engagement strategies and operational decisions. SurveyMonkey’s study highlights that a significant portion of consumers—including 46% of those surveyed—express comfort in interacting with AI for various services, from customer support to product reco…

In an era where employee engagement can dictate business success, small business owners are continually seeking effective strategies to foster workplace morale. SurveyMonkey, a leading platform for employee feedback, recently showcased its approach to maintaining high engagement levels through regular surveys. This biennial insight underscores the crucial balance of gathering employee opinions without overwhelming them—a focus that small business owners may find particularly relevant. SurveyMonkey runs two comprehensive engagement surveys and two pulse check surveys annually. These tools help organizations measure employee satisfaction and track progress over time. The l…

SurveyMonkey has unveiled a revamped survey creation experience aimed at simplifying the process for both novice and experienced users. This enhanced platform caters to the diverse needs of small business owners who often juggle multiple responsibilities. The new features allow users to create surveys more intuitively, minimizing the overwhelm that can accompany initial setup. “Our new experience gives you a smarter way to work, from first-time survey creators to seasoned researchers,” says a spokesperson from SurveyMonkey. This statement encapsulates the core vision behind the redesign: making survey creation more accessible without sacrificing functionality. Small bus…

SurveyMonkey has recently unveiled significant enhancements to its survey platform, aiming to streamline the survey experience for users. This overhaul arrives at a pivotal time when small businesses seek efficient tools to gather customer feedback and adjust strategies rapidly. By refining the survey launch process and workflow, SurveyMonkey is positioning itself as an essential tool for small business owners who rely on customer insights to drive their operations. The new features cater to the need for speed, focus, and minimal hindrances, allowing users to prioritize what truly matters: effective data collection. Business owners can expect faster survey setup and dep…

Curiosity is often hailed as the bedrock of innovation in the workplace, yet a recent report from SurveyMonkey reveals a stark disconnect between employees’ innate desire for discovery and the organizational structures that often stifle it. Based on a survey involving nearly 1,925 workers, the State of Curiosity report paints a compelling picture: while a significant majority of employees consider themselves curious, with six out of ten identifying as highly curious, only three in ten believe their workplace actively fosters this quality. For small business owners, these insights serve as a crucial call to action. In an age where innovation can define competitive advanta…