Getting Started

What are the key issues facing small businesses this year? On The Small Business Radio Show this week, I talked with Chris Shank who is the Vice President of Retail-to-Business (R2B) Sales for Verizon Business, overseeing operations across 28 states with a team of over 450 employees that generates $1,042M in annual revenue. He is responsible for driving sales and financial performance, enhancing the customer experience, fostering a strong organizational culture, and leading strategic planning efforts. These are the major issues facing every small business this year: AI Adoption Trend Analysis: AI usage among small businesses has more than doubled in the past year. Thi…

ResponseForce1, a Florida-based IT services firm with experience in disaster response and cybersecurity, has announced the launch of a new suite of compliance and security services designed specifically for small and medium-sized businesses (SMBs). The new Managed Services solution, branded RF1-TS, is set to go live on April 15, 2025. According to the company, the RF1-TS suite aims to help SMBs achieve and maintain compliance with NIST 800-171 and the Cybersecurity Maturity Model Certification (CMMC), providing customers with the tools necessary to take control of their IT environments. Comprehensive Services and Continuous Support The new offering includes Managed Serv…

The City of Raleigh has opened the fourth and final application cycle for its 2025 Facade Rehabilitation Grant Program, a long-standing initiative designed to support exterior improvements to commercial properties across the city. Applications for this round opened on Thursday, April 3, and will be accepted through Sunday, April 27. Award notifications are expected by Friday, May 16. Originally launched in the 1980s, the Facade Rehabilitation Grant Program provides matching reimbursement grants of up to $10,000 for eligible small business owners and property owners to enhance the exteriors of their buildings. The program aims to stimulate economic activity and revitalize…

Shopify has announced the launch of a new commerce integration with Roblox, giving eligible Shopify merchants the ability to sell physical products directly within Roblox’s immersive gaming platform. The integration is now live and marks Shopify’s debut as Roblox’s first official commerce partner. According to the announcement, brands using Shopify can now create in-game commerce experiences to engage with Roblox’s extensive user base, which reached over 97 million daily active users. “Brands can now create immersive commerce experiences right inside Roblox to reach an engaged audience of 97+ million daily active users,” Shopify stated. Expanding Commerce Into Immersive…

Regarding selecting the best customer rewards program software solutions, you need to evaluate various factors like customization, ease of use, and analytics capabilities. Each software offers unique features designed for different business needs, from startups to large enterprises. Whether you prioritize gamification, seamless integration, or advanced reporting tools, there’s a solution that fits your requirements. Let’s examine the top contenders and how they can improve your customer engagement strategies. Key Takeaways Open Loyalty offers a highly customizable solution with over 250 API endpoints for seamless omnichannel integration and real-time updates on loyalt…

The City of Raleigh has opened the fourth and final application window for its 2024–2025 Building Up-fit Grant program. The current cycle began on Thursday, April 3, and runs through Sunday, April 27. Award notifications are expected by Friday, May 16. The Building Up-fit Grant is a matching reimbursement initiative that assists small business owners with interior improvements to commercial properties within Raleigh city limits. Designed to promote job creation, economic development, and the revitalization of underused spaces, the grant matches up to 50 percent of qualified construction costs. Projects must include capital improvements and a change in use to qualify. Ap…

The Internal Revenue Service issued a reminder Thursday that individuals and businesses in certain disaster-declared areas have until May 1, 2025, to file their 2024 federal income tax returns and make tax payments. The automatic extension applies to taxpayers in parts of twelve states affected by federally declared disasters in 2024. The IRS emphasized that taxpayers do not need to contact the agency to receive this relief. “If a taxpayer’s address of record is in a disaster area locality, individual and business taxpayers automatically get the extra time without having to ask for it,” the IRS stated. Who Qualifies for the May 1 Extension? The May 1 deadline applies to…

B2B Stars, an AI-powered business analytics and reputation platform, has officially launched in the United States to help small and midmarket businesses (SMBs) improve corporate visibility, identify trustworthy partners, and attract new clients. Originally launched in Europe in 2024, B2B Stars is now available to U.S. companies and includes data on more than three million firms across the U.S. and Western Europe. Part of the Expandi Group, a global adtech and martech firm, B2B Stars offers what it describes as a level playing field for smaller businesses long overshadowed by larger enterprises in general-purpose search engine rankings. “Traditionally, it has been hard f…

eBay has announced the launch of its 2025 Up & Running Grants program, offering $10,000 grants to 50 small businesses across the United States. Now in its sixth year, the initiative will award a total of $500,000, along with additional resources aimed at helping entrepreneurs grow and scale their businesses. Since the program’s inception in 2020, eBay has distributed over $2.5 million in grants to 250 sellers. This year’s recipients will each receive a $10,000 cash grant, a $500 credit for eBay Refurbished, and access to a suite of coaching, tools, and educational materials. According to eBay, the Up & Running Grants program is designed to help sellers strengthe…

Key Takeaways Innovative Design for Square Screens: Square apps are specifically designed for square screens, enhancing both functionality and aesthetics for a unique user experience. Enhanced Productivity for Small Businesses: These applications streamline operations such as inventory tracking and payment processing, allowing for better management of day-to-day tasks. User-Friendly Interface: Square apps feature intuitive, icon-driven controls that make navigation seamless and reduce the learning curve for new users. Robust Payment Processing: They offer reliable payment processing capabilities, enabling businesses to accept various payment types while managing tra…

Key Takeaways Enhanced Efficiency: Sales quote software significantly reduces the time required to generate quotes, allowing sales teams to respond to inquiries faster and streamline processes. Increased Accuracy: Automation and customizable templates minimize errors in quotes, fostering trust with clients and enhancing professional presentations. Collaboration and Integration: The software supports better teamwork through shared templates and real-time updates, while integrations with CRM systems improve lead management and customer engagement. Customizable Solutions: Features like adjustable templates and dynamic pricing ensure that quotes cater to specific client…

The City of Long Beach is now accepting applications for its Visual Improvement Program (VIP) Grant, a financial assistance initiative offering up to $1,500 to small businesses and nonprofits impacted by crime or vandalism occurring on or after October 1, 2022. The grant aims to help cover the cost of storefront repairs, boarding, insurance deductibles, and operating expenses. Applications are open on a rolling basis and will remain available until all funding is exhausted. Awards will be issued as funds become accessible, and applicants will be notified if additional information is required during the review process. The City states that a minimum of 50% of grant award…

Key Takeaways Digital Natives: Generation Z is the first generation to grow up with technology, influencing their communication, job search methods, and expectations in the workplace. Social Consciousness: This cohort values social responsibility, preferring employers who prioritize sustainability, diversity, and mental health in their operations. Diversity and Inclusion: Gen Z expects workplaces to reflect diverse backgrounds and perspectives, making diverse and inclusive hiring practices essential for attracting this talent pool. Employee Wellness: Emphasizing mental health, flexibility, and employee satisfaction in workplace culture is crucial for retaining Gen Z…

Key Takeaways Trust is Essential: Trust forms the foundation of successful business partnerships, enabling better collaboration and innovation.Shared Values Matter: Choose partners who align with your core values to create a cohesive brand and shared market goals.Open Communication: Maintain transparency in communications to foster trust and encourage open discussions about challenges and opportunities.Assess Reliability: Evaluate potential partners based on their character, integrity, track record, and industry competence to ensure a trustworthy relationship.Establish Clear Expectations: Clearly define roles, responsibilities, and goals to avoid misunderstandings and s…

Key Takeaways Innovation at the Core: Scott Jordan founded SCOTTeVEST to address the problem of carrying multiple devices, pioneering tech-enabled clothing that enhances travel experiences. Adaptability and Problem-Solving: Scott emphasizes the importance of adaptability in business, highlighting how personal experiences can fuel innovative solutions. Strong Business Strategy: Developing a focused business model, effective budgeting, and leveraging customer feedback are critical for sustained growth and operational efficiency. Team Management and Communication: Effective leadership, clear communication, and conflict resolution skills are essential for fostering coll…

Mother’s Day is a wonderful opportunity to show our gratitude and appreciation for the women who have influenced our lives. As a small business owner, you can enhance your Mother’s Day gifts by including the perfect printable gift tag, adding a personal touch to each present. Check out some of the best Mother’s Day gift tags that will make your gifts stand out and show appreciation to the amazing moms out there. How do you say Happy Mother’s Day in business? In a business setting, it’s important to maintain a professional tone while still conveying warmth and appreciation. When it comes to saying “Happy Mother’s Day” to employees, colleagues, or customers, the key is st…

Key Takeaways Understand Market Demand: Grasp the significance of growing consumer preferences for convenience and speed in delivery services, and identify your target audience to carve out your niche. Choose Your Delivery Model: Evaluate various types of delivery services (e.g., food, e-commerce, grocery) and select a model that aligns with market demand and your business vision. Create a Solid Business Plan: Develop a comprehensive business plan covering your goals, market analysis, operations, marketing strategies, and financial projections to ensure a structured approach to launching your business. Comply with Legal Requirements: Familiarize yourself with the ne…

Dropbox announced a significant update to Dropbox Dash, its universal search and knowledge management product, introducing advanced media search capabilities and new AI-driven content creation tools. The new features aim to reduce the time knowledge workers spend searching for information and switching between apps. “Knowledge workers waste more than a month a year just looking for information and switching between apps,” said Drew Houston, co-founder and CEO of Dropbox. “With the new Dash, we’re not just helping you find your content faster—we’re helping you put it to work.” Enhanced Search Across Content Types The updated Dash allows users to search across all content…

Key Takeaways Understanding Employment Forms is Essential: Mastering various employment forms is crucial for both job seekers and employers, ensuring a seamless hiring process and compliance with legal standards. Types of Employment Forms: Recognize the different forms associated with full-time, part-time, and temporary positions, such as Form I-9, W-4, and employee information forms, to effectively manage diverse workforce needs. Importance of Accurate Documentation: Properly filled employment forms provide important details that minimize errors in payroll and employee benefits, thereby fostering a positive work environment and enhancing employee satisfaction. Key …

Key Takeaways Understanding Daily Operations: Day-to-day business involves various essential activities that ensure smooth workflow and contribute to long-term growth. Key Management Practices: Effective leadership, team coordination, and streamlined workflows are crucial for maximizing productivity and achieving business objectives. Financial Management Importance: Budgeting and cash flow management are vital for maintaining financial control and supporting daily operational success. Team Productivity Strategies: Effective communication and employee engagement initiatives enhance teamwork, improve morale, and drive business performance. Technology Integration: Uti…

Key Takeaways Inclusive Franchise Model: Planet Fitness promotes a welcoming atmosphere and no-judgment philosophy, making it a desirable choice for both franchisees and members from diverse backgrounds. Strong Brand Recognition: With over 2,000 locations, Planet Fitness has established significant brand recognition, simplifying marketing efforts for franchise owners. Initial Investment Insight: Starting a Planet Fitness franchise typically requires an investment ranging from $1 million to $4 million, including franchise fees, equipment, and setup costs. Comprehensive Support and Training: Franchisees benefit from extensive operational support, marketing assistance,…

Key Takeaways Understand the Local Market: Conduct thorough market research to identify target audiences and assess competitors, ensuring your business aligns with cultural preferences and consumer behavior in Mexico. Choose the Right Business Structure: Select a legal structure that suits your business model (e.g., LLC, sole proprietorship) and consult with legal experts for registration, tax implications, and permits. Explore Funding Options: Consider various funding avenues such as bootstrapping, crowdfunding, and local bank loans to support your startup and manage cash flow effectively. Leverage Digital Marketing: Establish a strong online presence through a pro…

PostcardMania, the marketing technology firm based in Florida, announced Wednesday the addition of snap-apart mailers to its automated direct mail offerings. The move comes through its technology-focused division, PCM Integrations, and expands the company’s range of affordable, high-response marketing tools for small and mid-sized businesses. Snap-apart, or snap-pack mailers, are sealed documents with perforated tear-off edges. Often used by government agencies, the format gives the appearance of official correspondence and is designed to convey urgency. According to the company, this format boasts a 95% open rate and can be particularly effective in increasing response …

Key Takeaways Guaranteed Revenue: FreshBooks’ retainer features ensure upfront payments, minimizing cash flow uncertainty for freelancers and small business owners. Improved Client Trust: Establishing retainer agreements fosters long-term relationships by providing consistent service and building trust. Streamlined Invoicing: Automated billing based on retainer agreements reduces administrative tasks and minimizes invoicing errors. Flexible Service Adjustments: Retainers allow for adjustments based on client needs, enhancing service delivery and client satisfaction. Effective Time and Expense Tracking: Integrated time tracking helps monitor hours and expenses, ensu…

Existing for-profit businesses in Brown County, Illinois, now have the opportunity to apply for grants of up to $5,000 to support forward-thinking innovations and improvements. The grant cycle runs from May 1, 2025, to May 1, 2026, with funding available on a first-come, first-served basis until resources are depleted. Grant funds will be awarded as applications are received and reviewed for project qualifications. Business owners are encouraged to submit applications promptly to maximize their chances of receiving funding. Application Process and Evaluation Applicants must submit their application through the provided online link. A diverse panel of business profession…