Getting Started

A recent study from SurveyMonkey shines a spotlight on emerging workplace trends that small business owners must navigate to foster a productive and engaged workforce. Conducted between July 25 and August 3, 2025, the survey sampled 3,573 full-time workers across the U.S., offering a snapshot of sentiments and preferences that can help businesses adapt their strategies in this evolving landscape. The findings underscore a significant shift in employee expectations and workplace culture, driven by the ongoing effects of the pandemic and shifts in work dynamics. Small business owners need to stay attuned to these trends to not only retain talent but also enhance overall em…

Marry one of the world’s most powerful business software platforms with AI capabilities. The result allows businesses of all types and sizes to create new workspaces. It enables teams to integrate native and third party apps. And it frees your employees to share data easily across your organization while maintaining critical security features. Witness the remarkable new iteration of Zoho One. And reimagine your business as teams share insights across over 50 applications and third party apps from Google, Microsoft, Quickbooks and more. “Now we have about 75,000 customers using Zoho One,” explains Raju Vegesna, Chief Evangelist at Zoho. “These customers are distributed a…

NEXT Insurance has launched a new multi-location workers’ compensation (WC) coverage option, allowing small business owners operating multiple locations within a single state to secure coverage under a single policy. The move positions NEXT as one of the first WC insurers to offer a fully digital solution for businesses managing multiple sites. The new coverage is designed for small businesses with multiple branches or offices, addressing the increasing complexity of insurance needs as they expand and hire more employees. With workplace accidents posing a growing risk for expanding businesses, the multi-location WC policy enables small business owners to manage their ins…

As small business owners navigate the complex logistics of shipping, a significant legal case now under consideration by the U.S. Supreme Court could impact their operations. The National Federation of Independent Business (NFIB) recently filed an amicus brief in the case of Shawn Montgomery v. Caribe Transport II, LLC, drawing attention to the vital role freight brokers play in facilitating product shipments across the country. Freight brokers serve as essential intermediaries that connect businesses with trucking companies, making the transportation of goods smoother and more efficient. However, the legal question at the heart of this case is whether these brokers shou…

Small business owners in Colorado are facing a critical moment as a contentious legal battle unfolds in the state’s Supreme Court. The National Federation of Independent Business (NFIB) has taken a stand by filing an amicus brief in the significant case, Public Service of Colorado v. Estate of Carol Ross. At the heart of the matter is whether small businesses can be held liable for wrongful death cases under what’s known as the “felonious killing” exception, a ruling that could have dire financial implications for local enterprises. Currently, the Colorado Court of Appeals has determined that businesses can be subject to damages without a cap in wrongful death cases invo…

In a bold move that could reshape the landscape for independent contractors in Minnesota, the National Federation of Independent Business (NFIB) has joined a coalition to challenge a recently enacted law that imposes strict classification requirements. The measure, introduced as part of the Jumbo Omnibus Bill in 2024, establishes a cumbersome fourteen-factor test, leaving many small business owners concerned about compliance risks. Jon Boesche, NFIB’s Minnesota State Director, describes the new law as placing “an impossible position” on small businesses. The complexity of these regulations not only heightens the burden of understanding but also opens up the possibility o…

Small business owners across the country may want to pay attention to a significant legal development concerning Oregon’s Extended Producer Responsibility (EPR) law. The National Federation of Independent Business (NFIB) has filed an amicus brief in the case National Association of Wholesaler-Distributors v. Leah Feldon, et al. in the U.S. District Court for the District of Oregon, challenging this law. This pivotal case could have implications for small businesses, particularly those that operate or sell products across state lines. Oregon’s EPR law aims to shift the burden of disposal and recycling to producers, but NFIB argues that it crosses constitutional boundaries…

Small business optimism dropped across all major industry sectors in April, with retail businesses showing the steepest decline, according to the latest industry-specific Small Business Economic Trends survey released by the National Federation of Independent Business (NFIB) Research Center on Tuesday. The quarterly report focuses on four major sectors: construction, manufacturing, retail, and services. All four sectors reported a decrease in optimism compared to the previous quarter, although three out of the four — construction, manufacturing, and services — maintained optimism levels above the long-term average Optimism Index of 98, recorded over the last 51 years. “…

The National Federation of Independent Business (NFIB) has announced its strong support for the Right to Equitable and Professional Auto Industry Repair (REPAIR) Act, a bipartisan bill introduced by Rep. Neal Dunn (FL-02). The legislation aims to eliminate barriers preventing independent auto repair shops from accessing critical tools, software, and repair manuals that are currently available only to manufacturers and authorized service centers. In a letter sent to Rep. Dunn from NFIB’s Principal in Foreign Government Relations Andrea McGee writes, “NFIB represents approximately 300,000 small and independent businesses across the country. As the role of technology become…

The National Federation of Independent Business (NFIB) reported a decline in small business optimism for February, with its Small Business Optimism Index falling by 2.1 points to 100.7. Despite the decline, this marks the fourth consecutive month the index has remained above the 51-year average of 98. However, the index remains 4.4 points below its recent peak of 105.1 recorded in December. Meanwhile, the Uncertainty Index rose by four points to 104, marking the second-highest reading ever recorded. “Uncertainty is high and rising on Main Street, and for many reasons,” said NFIB Chief Economist Bill Dunkelberg. “Those small business owners expecting better business condi…

The rising cost of health care has long been a thorn in the side of small business owners across America. Recognizing this challenge, the National Federation of Independent Business (NFIB) has unveiled a comprehensive Legislative Health Care Plan aimed at easing these financial pressures. By advocating for several targeted policy reforms, NFIB aims to empower small businesses to provide health benefits without breaking the bank. Tyler Dever, NFIB Principal of Federal Government Relations, underscored the urgency of the situation. “For over 40 years, small business owners have shared how the cost of health care is their number one problem,” he said. He emphasized how impo…

The potential for a significant financial relief for small businesses is at stake as the National Federation of Independent Business (NFIB) recently urged Congress to make a temporary regulatory exemption permanent. This development comes amidst ongoing discussions about the Corporate Transparency Act (CTA) and its implications for small business owners across the country. The NFIB, a long-standing advocate for small businesses, submitted testimony to the U.S. House Committee on Financial Services, highlighting how the CTA imposes burdensome requirements that could undermine the economic stability of millions of small businesses. The testimony calls for the repeal of the…

Nimble, a CRM platform tailored to small businesses and marketing professionals, has introduced its new Email Marketing feature, enabling users to conduct large-scale, HTML-powered, and trackable email campaigns directly from within the platform. The feature, announced on April 3, 2025, is designed to support outreach efforts such as newsletters, webinars, and promotional messages. According to Nimble, the new capability helps users bypass the limitations of email platforms like Google and Microsoft, which typically restrict daily sends to around 500 emails per user. The Email Marketing feature allows users to send unlimited emails to segmented lists and manage campaigns…

The New Jersey Economic Development Authority (NJEDA) will begin accepting applications next week for the Route 80 Business Assistance Grant Program, a financial aid initiative designed to support small businesses impacted by lane closures on Route 80 in Morris County. Applications open Tuesday, April 22, 2025, at 10:00 a.m. The grant program targets small businesses and non-profits located within five miles of Route 80’s Exit 34, where ongoing sinkhole repairs have caused significant traffic disruptions. Businesses in this area have reported declines in revenue since the repairs began. Grants will range from $1,000 to $15,000. According to NJEDA, eligible applicants mu…

No doc business loans with EIN only offer a streamlined approach to securing funding for your business, focusing on your Employer Identification Number instead of personal credit. This type of financing is designed for businesses with solid cash flow and performance, making it quicker to access capital. With options like merchant cash advances and lines of credit, you can get approved fast—often within 24 to 48 hours. Nevertheless, comprehending the nuances of these loans is crucial before you proceed. Key Takeaways No Doc Business Loans allow quick access to funds using the business’s EIN, minimizing personal credit dependency and documentation requirements. Common t…

No doc loans for LLCs are a financing option designed for businesses that need quick access to capital without extensive paperwork. They primarily rely on your Employer Identification Number (EIN) and recent financial activity, streamlining the application process. This means you can often receive funds within 24 to 48 hours. Nonetheless, it’s crucial to understand both the benefits and potential drawbacks before considering this route for your business financing needs. What should you know next? Key Takeaways No doc loans require minimal paperwork, primarily an EIN and basic revenue information, making them quick financing options for LLCs. Eligibility is based on bu…

A groundbreaking innovation in network technology is on the horizon, thanks to a collaboration between Nokia and Amazon Web Services (AWS). This partnership has introduced the first agentic AI-powered 5G-Advanced network slicing solution deployed in live networks, promising significant benefits for small business owners navigating the complexities of connectivity. Nokia’s AI-driven solution, in partnership with AWS, uses agentic AI to intelligently analyze real-time data—spanning locations, traffic conditions, and events. This allows telecommunications providers to tailor network services precisely when and where they’re needed most. Two prominent companies, du and Orang…

In a significant development highlighting the complexities of the Paycheck Protection Program (PPP), the U.S. Attorney’s Office has reached a settlement with Education for Just Peace in the Middle East, known as the US Campaign for Palestinian Rights (EfJP). The organization, a Washington, D.C.-based non-profit, agreed to pay $353,000 to resolve allegations concerning its participation in the $800 billion PPP, established under the CARES Act to alleviate economic distress during the COVID-19 pandemic. Key benefits of the PPP were evident for many small businesses and non-profits that sought financial relief to cover payroll, rent, and other essential expenses. EfJP recei…

NordVPN’s identity theft protection solution, NordProtect, is now available as a stand-alone service in the United States, allowing users to access identity theft protection without purchasing a NordVPN Prime plan. In addition to this change, NordProtect now includes online fraud coverage, providing financial compensation for victims of various online scams and fraudulent activities. Expanded Protection Against Online Scams NordProtect’s new online fraud coverage offers support for users affected by scams such as romance fraud, marketplace fraud, QR code scams, and fraudulent credit card charges. These protections aim to mitigate financial losses caused by cybercriminals…

The North Carolina Community College System announced it is partnering with Goldman Sachs to launch the 10,000 Small Businesses initiative across the state. The effort is part of Goldman Sachs’ $100 million national Investment in Rural Communities, aimed at bolstering small business growth and economic development. For more than 15 years, 10,000 Small Businesses has offered free business education, access to capital, and tailored support services to help entrepreneurs grow. In 2023, Goldman Sachs expanded the program into rural areas across 20 states, and North Carolina now joins the initiative’s latest expansion. “This partnership with Goldman Sachs reflects our system…

The National Small Business Association (NSBA) released its 2025 Small Business Taxation Survey, highlighting the challenges small businesses face due to federal tax laws. The report underscores concerns about the expiration of the 2017 Tax Cuts and Jobs Act, which many small businesses fear will result in significant tax increases. According to the survey, 83% of small businesses are structured as pass-through entities, meaning they pay business taxes at the personal income level. This structure makes them particularly vulnerable to potential tax hikes if Congress does not extend expiring tax cuts. Other major findings include: More than 20 hours per year are spent d…

A recent indictment shines a spotlight on the ongoing concerns surrounding the Paycheck Protection Program (PPP) and its vulnerability to fraud, an issue that continues to affect small business owners across the nation. Clarence Gardener, a 50-year-old resident of Odessa, has been charged with wire fraud related to the scheme that allegedly defrauded the Small Business Administration (SBA) of over $250,000 in PPP funds. The PPP was introduced as part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act to provide economic relief to struggling businesses during the pandemic. With billions disbursed, the program has been a lifeline for many small businesses, b…

A new survey by Omnisend reveals that AI-powered customer service tools may be driving shoppers away rather than improving their online experience. According to the survey, 39% of shoppers have abandoned a purchase due to frustrating interactions with AI chatbots, while 40% cite poor customer service as AI’s biggest drawback in ecommerce. Despite concerns, 88% of consumers reported having at least one conversation with an AI chatbot in the past year. However, only 28% of shoppers believe AI consistently understands their needs. Additionally, 53% of respondents rated their experience with AI chat support as average to extremely poor. Challenges in AI-Driven Customer Supp…

As the holiday season approaches, new trends in gifting are taking shape. A recent survey conducted by the National Cryptocurrency Association (NCA) and PayPal reveals that nearly one in five Americans prefer receiving cryptocurrency over traditional gift cards this season. This shift highlights an emerging opportunity for small business owners to tap into the growing appetite for crypto as a valid form of gifting and payment. The NCA PayPal Holiday Crypto Report indicates that 17% of respondents would rather receive crypto than a gift card this year. Additionally, 31% believe cryptocurrency gifts are less likely to go unused compared to their gift card counterparts. Thi…

OpenAI has announced the release of new tools designed to help developers and enterprises build AI agents that can independently accomplish tasks on behalf of users. The update includes a suite of APIs and tools aimed at simplifying the development of agentic applications. According to OpenAI, “We’re launching a new set of APIs and tools specifically designed to simplify the development of agentic applications.” These tools include the Responses API, built-in tools for web search, file search, and computer use, the new Agents SDK, and integrated observability tools for tracking agent workflow execution. Responses API: A New Foundation for AI Agents OpenAI’s new Response…