Performance Tracking and Feedback

It’s five answers to five questions. Here we go… 1. I’m allergic to my coworker’s perfume, and HR says I have to manage it on my own I work hybrid and am required to be in office a couple days a week. I’m also allergic to certain scents and perfumes. Things like vanilla and citrus don’t bother me, but strong floral scents cause my sinuses to swell up, culminating in a migraine. It’s not pleasant, so I try my best to avoid anything that triggers it. Unfortunately, nobody seems to take scent allergies seriously or know they exist at all. My colleague, Linda, wears a perfume so strong that I can smell where she’s been 10 minutes after she’s been there. There’s an entire q…

It’s five answers to five questions. Here we go… 1. I’m being asked to lead DEI training with no expertise in it I’m very happy to work for a company that remains committed to DEI, even in this strange time. The direction coming down from many levels above me is that the company will be implementing DEI training for all employees. And because my colleague and I have experience conducting training, the powers-that-be have decided that we will present the DEI training, even though we have no expertise in DEI. We’ve had a chance to preview the course they want to use, and it is A LOT. Maybe this is a model DEI course? I wouldn’t know, since this is not my field! On top of…

I was told to stay off screens for a few days last week due to a possible concussion (I’m fine), so this was originally published in 2020. A reader writes: Recently, a coworker and I were assigned to go on a business trip for a work conference. It was held at a convention center in a different part of the state about two and a half hours away. We’d be taking a company car, and the drive there during rush hour can be horrendous. My manager and I agreed it would be best to leave early in the morning to beat most of the traffic. My coworker and I were supposed to meet at our office and leave at 5:30 am. 5:45 rolled around and my coworker still wasn’t at the office. I trie…

A reader writes: I was called in to a last-minute end-of-day meeting yesterday … that ended up being with my boss, his boss, and HR. They told me that I’ve been accused of making sexist and ageist comments at work, and I’m baffled. I’ve been wracking my brain and can’t figure out what they could be referring to, AND THEY REFUSE TO TELL ME. They won’t even give me a hint. They basically said, “Think about what it might have been and don’t do it again or your job is at risk.” I don’t know whether it was one complaint or many, or even if it’s true at all (there is one person at work I think might be trying to get me fired.) How do I defend and/or protect myself? Or, if it’…

This post was written by Alison Green and published on Ask a Manager. A reader writes: What do I do about a staffer who has a history of personal drama and blurring professional boundaries who’s about to be added to the department I manage? According to a number of people I know who have worked with “Lee” over the past couple of years, while Lee is okay at their basic day-to-day job responsibilities, they are a bringer of discord on a personal level wherever they go. A year and a half ago, they were let go from a supervisory position within another organization for sexual harassment. Lee is late 30s and their former workplace had a lot of young 20-somethings just learn…

A reader writes: For the past several years, I’ve been managing an employee whose work has oscillated between “acceptable but not great” and “does not meet expectations.” In that time, we’ve navigated all the steps HR and I could think of to help her improve (including training, shadowing other employees, more training, developing resources, discussing management and feedback styles that work for her, etc.). We’ve had weekly check-ins throughout her employment where we discuss her work, expectations, and other aspects of her role. Now, we’ve finally put her on a formal Performance Improvement Plan, which will last 60 days. She is understandably upset and stressed, but h…

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work for a large company that has several locations all over North America, and every year they have presentations that celebrate International Women’s Day. Sounds great – but in my office I am the only woman, and every year I find it incredibly awkward. We watch a presentation and then have a discussion. At some point, someone looks to me and says, “Jane, would like to comment?” I say something like how sometimes it can be difficult, etc. I am a confident, 51-year-old woman but I’m torn. I feel like I should embrace the presentation but I can’t help feeling like I’m under a giant …

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. I’m supposed to live with my boss and her husband for months I have been working at my company for two years, and I get along well with my boss, who is a woman in her early thirties. Her husband also works for the same startup and we are all on a work trip together for a few months in a foreign country. The company is providing community housing (with private beds and bathrooms) for commuting workers that holds about 10 people, and a few two-bedroom condos. Before we arrived, my boss, her husband, my coworker, and I were under the impression that w…

A reader writes: I’m going on extended leave in six weeks and there is zero — I mean zero 00 — coverage lined up. I lead a team responsible for delivering a major client contract. Management has been aware of my plans for months but interviews start this week so it’s really unlikely the new person will start before my leave. There is nobody internally I can transition my tasks to in the interim — I’ve asked and made a few suggestions, but nothing. Leadership fired the project manager and haven’t renewed the contract for my only peer, so it’s also likely there will be no client-facing leadership or anyone to manage the team once I go on leave. When I first started follo…

A reader writes: As part of a leadership development opportunity offered by my organization, I’ve been given the chance to participate in a 360 review process. For context, I report to a member of the C-suite and have been angling for a promotion (which would entail a new role basically being created for me), and the 360 was brought up by my supervisor and our CEO as a growth investment. I consider myself to be very self aware, so most of the things that came up in the process are not surprising to me, but I’m also very sensitive to criticism, especially from higher-ups. I am very professional and am able to calmly hear the feedback when it’s given, but with this 360, I…

A reader writes: I just started working for an all-remote company who announced an in-person retreat not long after I was hired. (And after I specifically asked during the hiring process if any travel was required and was assured it was not, but anyway…) I am disabled (albeit not visibly), so travel is a struggle but usually doable, and the vibes I got from leadership were “you better have a really good reason for not attending.” I was still early in my probation period, wanted to make a good impression, so I sucked it up and agreed to attend. The retreat is coming up, and leadership has been infuriatingly coy about details, but the more they share, the more I realize t…

This post was written by Alison Green and published on Ask a Manager. A reader writes: Through a bit of misfortune, I had to fall back on working at the company my parents own, in order to pay my bills. It is a challenging job market, to say the least, so I am grateful that I have this safety net I can fall back on. However, it isn’t without its own league of challenges: my coworkers have taken to making complaints about me to my parents, who are the bosses, about issues that quite frankly seem petulant. In one case, one coworker was noting what times I was clocking in and made a complaint when I clocked in three hours earlier than everybody else to finish paperwork in…

It’s five answers to five questions. Here we go… 1. I’m worried a former coworker is an alcoholic I used to work as a heavy-duty mechanic before going back to school. I met my partner at this job and I stayed in contact with a colleague (Carl) who recently turned 40. Because Carl’s original plans for his birthday fell through, some colleagues organized a get-together instead (we ended up being eight people total). One of the organizers, Parker, is a satellite worker (90 minutes away), but he’s friends with Carl and they see each other outside of work, have shared friends, etc. I didn’t have much contact with Parker while I was still working there and none since I left, …

A reader writes: I used my company credit card for personal expenses over a long period (so, definitely not accidental purchases). I assumed it was somewhat frowned upon, but thought it was fine as long as I paid it off on time on my own dime. The balance amount over the months has ranged from $1,000 – $4,000. I did not realize it was a violation of agreements until I neglected to pay the balance for one month. (Before that, I had been paying off the full balance every month.) I did end up satisfying the balance, but obviously that invited scrutiny into how I have been using the card and they went back and looked at the history of transactions. HR set up a call with me…

It’s five answers to five questions. Here we go… 1. I’ve run out of a patience with a rude coworker I’ve run out of patience with a difficult coworker, Mary. I’m one of the few people who has to deal with Mary in person, and my work is closely tied with hers. She’s entry-level while I’m mid-level, but I’m not her manager or supervisor. She has difficulty completing her work, which causes many problems for her. I have tried mightily to be her friend and mentor for the past few years, but her struggles continue. We’re locked in a difficult dynamic where I have to sit back and watch her flail, and I bear the brunt of her complaints. On a personal level, most people find h…

A reader writes: I have a few employees who have told us they do not celebrate birthdays, but they do sit to eat the lunch the company buys for the birthday person and then leave when it’s time to sing “happy birthday.” (One of them asks for cake after everyone goes back to work.) These same employees say they do not observe holidays and do not attend parties (like the employee Christmas party), but they say they can receive the Christmas bonus that the company gives out. Would the company be in the wrong not to invite them to the lunch or give them a monetary Christmas bonus since we are trying to comply with their religious beliefs? Yes, the company would be 100% in…

This post was written by Alison Green and published on Ask a Manager. A reader writes: I’m contemplating a job search and would love your advice on how to raise certain non-negotiable workplace factors — what I’d call “satisficers” — early in the process, without derailing conversations or coming off as naive or high-maintenance. For example, I travel extensively for work (sometimes over 100 hours in transit per week), and I’m simply not interested in a role that requires flying economy. Most companies in my field provide business class, but a handful don’t. Similarly, I find open-plan offices incredibly stressful and wouldn’t take a job that required one. These aren’t…

A reader writes: I work in healthcare and my colleagues and I are confused about what behavior crosses the line and can be classified as “abusive.” We are a small workplace and therefore don’t have high up HR/management to ask. The owner of the surgery also finds this a grey zone. For example, I was supposed to be doing some treatment on a patient but our entire computer system was down for two days, so no access to notes, X-rays, etc. It was a disaster, but out of our hands. We decided we would not be able to do treatments on anyone who needed anything more than a quick review. But we had no way of even knowing who was coming in to be able to cancel patients in advanc…

It’s four answers to four questions. Here we go… 1. Intern won’t stop giving unsolicited “corrections” We’ve been dealing with a troublesome intern. He keeps giving senior members of the staff unsolicited advice, corrections, and “tips” about everything from life lessons to ways for everyone to do their work. He’s been told many times that it’s inappropriate and that other members of the staff are uncomfortable with it but he keeps doing it. How, as a manager, can I deal with this situation without making it difficult for the intern? I’m afraid I will shatter his self-esteem as it’s seems fragile despite the over-confidence. You’re not doing him any favors by dancing a…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Interview felt like an exam I had my first job interview in over 20 years yesterday, and it felt like an exam. Five people peppered me with a long list of questions, mostly hypotheticals. None of the questions were about my experience or my training. Only a couple were about what I had to offer the employer. The rest were, “What would you do if [thing that has never happened to me in all my many years working in this field] happened?” The thing was, I found myself answering all the questions not with what I would do, but with what Ms. Perfect would…

It’s five answers to five questions. Here we go… 1. Interview questions meant to identify covert North Korean workers As you may already know, with the rise of remote work, some sectors in the U.S. have had an issue with North Korean workers applying for work while pretending to be a U.S. citizen, with an American liaison hosting their work laptop in the U.S. and providing aid with documents and such. Since this has been discovered, some interviewers have of course tried to find ways to weed out these fraudulent applicants, and I was wondering what you think of the matter. I heard today of an interviewer who would ask candidates to repeat a phrase like “Kim Jong Un is …

A few months ago, a commenter mentioned that they work as a conflict of interest professional, and many of us wanted to hear more. She graciously agreed to do an interview about her work, and here’s our conversation. Can you start by describing what conflict of interest professionals do, overall? So, broadly, conflict of interest professionals are usually housed somewhere in a company or university’s compliance department, working closely with the rest of the teams who make sure various laws or policies are being followed. In the most general sense, what we do is to ask questions about the non-work relationships and activities of our employees that could affect the pers…

In the comment section on a recent letter from someone whose coworkers were upset about her work anniversary gift, there was a lot of discussion about corporate gift programs. I heard from a reader who works for one of the larger companies that organizes these programs, and they generously offered to answer questions about it. Here’s our interview. To start, what are these programs all about, and how do rewards and recognition companies like yours fit in? Rewards and recognition falls under the bigger HR tech umbrella. Other things under the umbrella include incentives, promotional items, wellness programs, payroll, benefits, and HRIS that does pretty much everything. S…

It’s five answers to five questions. Here we go… 1. My interviewer didn’t ask me any questions I just had my second ever job interview (I’m a college student applying to a student job on an editorial team at a big media company). I feel pretty good about it. The atmosphere was nice and relaxed, they seemed enthusiastic about me and my experience, there were no major blunders. However, what really surprised me was the lack of questions on their part. Most of the interview time was spent on them telling me about their processes and the duties I would have on the job. I was asked one (!) question by one of the interviewers and it was a very general one. He asked me to tel…

It’s four answers to four questions. Here we go… 1. My interviewer mentioned my boudoir photos I went to an interview at an event planning company I have wanted to work at for a long time. The first interview was successful and I got along with the group of managers really well. They gave me an assignment to do and, after I did that, they happily invited me to return for a follow-up interview, this time with only one of the managers. We got along so well, and I was told I did very well on the assignment. Near the end of the interview, the manager told me to wait a minute and she left and then came back and offered me the job. I was super ecstatic, and we started chatti…