Performance Tracking and Feedback

Last month we talked about signs of financial trouble you’ve seen at work — the early signs that foretold something worse was to come — and here are 12 interesting stories you shared. 1. The shrimp harbinger One place I worked at had a holiday party, and long-timers clocked that the size of the shrimp cocktail tower was an indication of the financial health of the company. Some years it was a four-tier ice sculpture piled with giant shrimp, some years it was a single platter of average shrimp. It became known as the “big shrimp party.” One year … no shrimp at all, and rumors started flying. A few months later there were layoffs. 2. The rug repo You know those rugs you…

A reader writes: I have managed someone, let’s call her Rachel, for over a year and a half. The majority of the experience has been negative — she’s rude, feeds on drama, and produces low-quality work. I’ve had several discussions with her on improving her performance. After a lot of painful experiences, she resigned while I was on vacation. She only gave a week’s notice, and since I’m on vacation we will only have two days overlap. I know as a manager I have the responsibility to be professional and courteous, but I can’t stomach the idea that we even have to interact at all on those two final days. I have even contemplated rescheduling our team meeting to the day afte…

It’s a special “where are you now?” season at Ask a Manager and I’m running updates from people who had their letters here answered in the past. Remember the letter-writer whose coworkers were joking that she was pregnant when she wasn’t — including having a local radio host congratulate her on her “pregnancy”? Here’s the update. I was reading AAM as I do every afternoon when one of the recommended posts catapulted me back into my past. I’m the reader who wrote to you about six years ago about my co-workers who wrote into a local radio station to pretending I was pregnant as a “prank.” I’ve been meaning to share an update for a while now, and this felt like a sign In th…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose boss was pushing them to fundraise from their family and friends and tap their personal network for prizes for raffles? Here’s the update. In the months during which my boss was pressuring me to solicit gifts, I managed to procure exactly one in-kind gift from a local business I frequent, and I was so awkward doing it. There’s a local yarn shop that I frequent, so I intended to ask the owner for a donati…

It’s a special “where are you now?” season at Ask a Manager and I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose employer who laid them off and then wanted them to sign an indemnification (#2 at the link)? Here’s the update. Your advice was incredibly helpful. My previous manager continued to send me multiple followup texts regarding the indemnification that felt very guilt-tripping (reminding me they could not proceed with the critical business operation unless I signed and agreed). I did not reply to any of the tex…

Share your holiday angst or joy in this special Thanksgiving eve non-work open thread. The post Thanksgiving eve open thread appeared first on Ask a Manager. View the full article

A reader writes: Sending in a question I truly never thought I would have to ask: what are some things that my organization, as an employer, can do to help ensure staff safety in areas of increased and contentious ICE action? We have staff of Hispanic heritage (“present” Hispanic, names clearly of that background if ID or car registration were checked) who are frequently on the road for our organization. This includes many areas where they are an ethnic minority and which have colloquial reputations for profiling (but staff do not report previous issues) — and areas with increased, visible, concerning ICE enforcement. We’re talking large scale “operations” which seem to…

A reader writes: Our local business group/Chamber of Commerce had a luncheon today to hand out awards to the business community. My business was nominated and picked for an award. As I only have four employees, I closed the business for the afternoon and had them join me for the lunch and award ceremony. As the luncheon was finishing up, I left the room to go get my picture taken with the other award winners and then left. I had let my employees know they could leave at anytime and would see them tomorrow. Shortly after I got back to my office, I received a text from a fellow friend/business owner, saying I had better check out the Chamber’s Facebook page. When I looke…

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – November 14, 2025 appeared first on Ask a Manager. View the full article

If you’re the boss, finding the right gifts for your employees can be fraught with questions: How much do you spend? Should you spend the same amount of money on each person? And if you don’t know someone well, how do you make sure they like the gift while still keeping it professional? For the record: managers don’t have to give their staff members gifts, but it’s a nice gesture if you want to do it, and in some offices it’s expected. (Although here is your obligatory reminder that because of the power dynamics involved, gifts at work should flow down, not up. Managers should never expect or encourage gifts from employees.) A while back, New York Magazine asked me to p…

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: The Uncoupling, by Meg Wolitzer. After the local high school performs Aristophanes’ play Lysistrata, in which women decide to deny men sex in order to pressure them to end a war, the town’s local women pick up the habit themselves. (Amazon, Bookshop) * I earn a commission if you use those links. The post weekend open thread – February 28-March 1, 2026 appeared first on Ask a Manager. View the full article

A reader writes: The CTO of our company is our CEO’s high school buddy. If you come to him with a problem, he always wants to jump on a call with you to hear the problem and troubleshoot. However, 95% of the time, I don’t need to be on this call. I don’t have any amplifying information other than reporting that something isn’t working. He wants to think out loud and chat. It’s a huge waste of time. Lately, I’ve been flat out refusing to be on a call with him by saying, “I don’t have any additional information, so a call is not needed.” Instead I will Slack him with the problem and my attempts at resolution (again, all of the information I have). I’m realizing that he do…

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – December 26, 2025 appeared first on Ask a Manager. View the full article

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1. My team received a suspicious text — and we wonder if our boss sent it as a way to secretly gain info It was reassuring to hear from you and the readers that I wasn’t being paranoid about the text. Unfortunately, the truth behind the mystery text remains unknown, though the official story is that it was “legit.” Shortly after your response, my manager ended up addressing the team, sayi…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. Employee missed work because of birthday drinking An employee I manage called out today due to being hospitalized over the weekend for alcohol poisoning. The employee went out to celebrate their birthday over the weekend and overdid it on the partying. I realize this is out of work conduct; however, it is affecting the employee’s job because they called in to work. Do I have a leg to stand on if I have a serious conversation with the employee about their judgment and how this type of behavior could negatively effect their employment with our compan…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are three updates from past letter-writers. 1. My boss sent me a bereavement gift, then demanded to know how I felt when I received it Your advice and everyone’s comments really helped me get some perspective on the issue. I took your advice and sent a brief thank-you to the boss for the bereavement gift, saying I hoped my colleagues had passed on my appreciation at the time. I decided to treat the weird tone of the boss’s initial email as likely ChatGPT / Autocomplete / Inbox-wrangling-fatigue strangeness and definite…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose employee was demoralized after a promotion was dangled in front her and then yanked away (#3 at the link)? Here’s the update. I met with Maple, the head of our office, and was able to uncover the truth about why they decided not to promote Joy (though it took some deeper questioning to get to it). It was your third possibility: Maple had concerns with Joy during the decision-making process. Maple felt th…

It’s 12 more holiday stories! 1. The elves Our office did Elf on a Shelf last year to determine who worked the holidays and who didn’t. The office had always closed for a week at Thanksgiving, Christmas, and New Year with pay but the brass had decided they wanted people working in office during the holidays. Instead of telling us months in advance so we could mitigate our plans and come up with a fair way to distribute work and time off, they told us the week after Thanksgiving and thought it would be fun to get a bunch of those creepy Elf on a Shelf things, put them in every department and have the “Elf” decide who works. Every morning we’d get a company wide email fr…

A reader writes: I recently received an email from an employee wanting to discuss her future with the company and opportunities for advancement. I responded that we will be reorganizing the team soon (which is true) and relying heavily on her input on what responsibilities she wants to take on (also true). My issue is that it’s unlikely there will be any opportunities for advancement on our team. The organization is very hierarchical and positions are determined at an organization-wide level with little flexibility for job duties or pay increases. Her current position is at the bottom of the org chart and any opportunities to advance would probably be in a different geo…

A reader writes: I work for a local government office that is being affected by the federal chaos. We currently have a hiring freeze and expect to lose several key positions when Congress finally passes a budget. Best case scenario is that the dozen or so positions we have open will be eliminated. Worst case is that one of our largest departments will be shuttered and another will be severely downsized. My team is not federally funded but is taking on a lot of the work previously done by the vacant positions. My grandboss, who came to us from the private sector just this year, feels bad that he can’t give us raises or bonuses to reward us for all the extra work we’re do…

It’s the Thursday “ask the readers” question. A reader writes: This is half-question, half-plea. I’d love to hear from readers who didn’t get into a fulfilling / interesting / creative / what-you-actually-want-to-do career until after age 40. I’m having a bit of a slow, long-term personal breakdown of shame over my “career.” I started out a high achiever, interested in so many things and studying so many creative and academic pursuits. I went to a good college, got great grades, and have so many interests. But graduating into the Great Recession without a much family money behind me (and not having worked during school) left me working retail / customer service / secre…

It’s five answers to five questions. Here we go… 1. My coworkers aren’t following our return-to-office mandate My company’s return-to-office mandate is eight days a month for at least five hours each day. The tracking system, however, only records “days in office,” not hours. As a result, many coworkers come in for an hour or two, grab coffee (we have very good coffee), and leave. They don’t get flagged because the system shows compliance, even though they’re not following the written rules. My manager hasn’t addressed it, though he must know it’s happening. I’ve been following the letter of the rules, and resentment is starting to build. Upper management keeps stress…

A reader writes: I run a small business that supplies a product to major companies. To keep the details anonymous, let’s say that we supply garments to a few mid-tier clothing retailers that you can buy in the mall. The problem is that one of my employees two levels down (he reports to someone who reports to me), Dave, behaves as though we’re making clothing for Gucci or Prada. This causes enormous production headaches. It means everything moves much more slowly through his department, because he is extremely conscientious about quality. That is admirable, but it results in things like being short with our subcontractors because they have not produced the products to his…

A reader writes: You’ve recommended that interviewers consider lunch interviews in some circumstances and advised candidates with dietary restrictions to review the menu in advance and choose a known safe item. I’m hoping you can help me navigate a more difficult version of this situation. I don’t eat any food prepared by restaurants because I can’t reliably avoid getting sick unless I’ve tested the exact item multiple times at home. Even if I review the ingredients, I might identify something that will make me sick, but I can’t be confident that it won’t (unless the only ingredient is water). While nothing I eat would cause serious injury, I’m not comfortable risking …

A reader writes: I wonder if you could offer your perspective on something I’ve been wondering about for a long time now. When I was 16 years old, I got my first job. The culture was one that I now recognize as abusive, and teen employees were regularly taken advantage of in some awful ways. At the time, though, it was my only experience with the professional world, and I assumed that much of it was normal. I had excellent attendance and was always on time, but on one particular day, I was extremely sick — could-not-get-out-of-bed sick. (I would later find out I had scarlet fever, so extremely contagious and potentially dangerous.) I was scheduled to work that day, so…