Performance Tracking and Feedback

It’s five answers to five questions. Here we go… 1. Worker stunk up client’s bathroom, then billed her for it I manage a team of skilled electricians who often work in clients’ homes. A client reached out to express concern that she was billed for 15 minutes during which our electrician was, quite literally, off the clock and stinking up her bathroom. I understand that nature calls, but really? Using her bathroom and charging her for it? Frankly, my personal thought is (barring an absolute emergency) he should have left her home and gone to a gas station. And then he had the nerve to charge her for it? Where do I even begin? It sounds like you and your employee — and m…

Workplace “wellness” initiatives — like free yoga classes, mindfulness tips, step challenges, diet advice, and other pushes for well-being now common at work — are supposed to be a win-win situation: employees get healthier and happier while employers reap the benefits of lower health care costs. But in practice, these programs frequently miss the mark, and many employees perceive them as intrusive and out of touch. At Slate today, I wrote about workplace “wellness” so often goes wrong (including one wellness advisor who suggested eating goulash as a cure-all). You can read it here. The post workplace wellness initiatives do more harm than good appeared first on Ask a M…

Breakups are miserable under the best of circumstances. But when the person you’re breaking up with is also a coworker, welcome to a new layer of hell: instead of getting distance, you still have to see each other every day, smile politely in meetings, and pretend nothing is wrong while coexisting professionally in an office that now feels charged with history. At Slate today, I wrote about office breakups. You can read it here. The post you can’t go no-contact with someone you share a printer with appeared first on Ask a Manager. View the full article