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If you are Verizon customer, like me, you’ve probably been scrambling to make phone calls, send texts, and get online since Wednesday, due to a massive, nationwide service outage. (I am writing this from my local food co-op outside Boston, where I am using the internet in their cafe.) The mobile giant says the issue has now been resolved, however, some customers are saying they’re still without service. Some 1.5 million users reported the prolonged outage on Downdetector, which still had some 893 reports (as of around 2:30 p.m. ET). That’s over 24 hours after customers first started losing service around noon ET on Wednesday, with iPhone users reporting an “SOS” icon,…

In recent years, there’s been a wave of studies reporting that humans are basically full of microplastics: They’ve been found in our brains, arteries, and even in placentas. But some scientists, quoted and cited in an article published by the Guardian this week, have critiqued some of those findings, saying that microplastics research has been muddied by issues like contamination and false positives. One chemist even told the outlet that these criticisms are “​​forcing us to re-evaluate everything we think we know about microplastics in the body.” However, other scientists who study microplastics and human health say that this framing is overblown. While…

Rejection stings. If you’re on the job hunt right now, it’s likely something you’ve grown accustomed to, if not entirely numb to. Considering more than one in four workers without jobs has been unemployed for at least half a year, chances are that comes with a tidal wave of rejection emails. The entry-level job market is also the toughest it’s been in years, with only 30% of 2025 graduates finding jobs in their fields. One TikTok creator, however, has made it her personal mission to collect rejections like gold stars, documenting her challenge to receive 1,000 instances of being told “no” in one year. Just 71 “nos” into her journey, she’s already seen how embraci…

2025 unleashed the enormous potential of AI. According to Pew Research, 62% of adults say they interact with AI at least several times a week, and 73% of U.S. adults say they are at least a little bit willing to let AI assist with their day-to-day activities. However, while most people today use AI primarily for answering their questions or researching products to buy, the real opportunity isn’t in better search functionality alone. In the consumer tech industry, we are at the threshold of a generational opportunity to leverage AI to make people’s lives better and more meaningful, saving them time on what they need to do so they can focus on doing what they want to do…

A reader asks: A while back, an employee who reported to me (I’m a man) became visibly pregnant soon after she started. But she never brought it up. Not with me, not with HR, not with anyone. I didn’t ask her about it, though nearly everyone else in our office asked me. I cringed when I responded since it was obvious she was pregnant but I felt that I needed to protect her privacy. I felt like I was walking around on pins and needles with this very obvious elephant in the room. Her job description included occasionally lifting objects up to 40 pounds, and the only way I treated her differently was that I went out of my way to pick up anything remotely heavy. E…

An ailing astronaut returned to Earth with three others on Thursday, ending their space station mission more than a month early in NASA’s first medical evacuation. SpaceX guided the capsule to a middle-of-the-night splashdown in the Pacific near San Diego, less than 11 hours after the astronauts exited the International Space Station. Their first stop was a hospital for an overnight stay. “Obviously, we took this action (early return) because it was a serious medical condition,” NASA’s new administrator Jared Isaacman said following splashdown. “The astronaut in question is fine right now, in good spirits and going through the proper medical checks.” It was an…

Welcome to AI Decoded, Fast Company’s weekly newsletter that breaks down the most important news in the world of AI. I’m Mark Sullivan, a senior writer at Fast Company, covering emerging tech, AI, and tech policy. This week, I’m focusing on how and why AI will grow from something that chats to something that works in 2026. I also focus on a new privacy-focused AI platform from the maker of Signal, and on Google’s work on e-commerce agents. Sign up to receive this newsletter every week via email here. And if you have comments on this issue and/or ideas for future ones, drop me a line at sullivan@fastcompany.com, and follow me on X (formerly Twitter) @thesullivan. …

In 2025, employers cited artificial intelligence as the rationale for nearly 55,000 layoffs at companies like Amazon and Microsoft. And with the new year barely underway, we’re already seeing a new crop of AI-related job cuts. Citigroup is cutting over a thousand jobs, according to Bloomberg, and in a memo this week, CEO Jane Fraser warned of more layoffs later this year. “Over time, we can expect automation, AI and further process simplification to reshape how work gets done,” she added. Meanwhile, Meta is conducting more layoffs in its virtual reality division, cutting about 1,500 jobs as part of a broader strategic shift to invest further in AI. Given these r…

I was born an only child, but now I have a twin. He’s an exact duplicate of me—down to my clothing, my home, my facial expressions, and even my voice. I built him with AI, and I can make him say whatever I want. He’s so convincing that he could fool my own mother. Here’s how I built him—and what AI digital twins mean for the future of people. Deepfake yourself From the moment generative AI was born, criminals started using it to trick people. Deepfakes were one of the first widespread uses of the tech. Today, they’re a scourge to celebrities and even everyday teenagers, and a massive problem for anyone interested in the truth. As criminals were …

Elon Musk’s AI chatbot Grok won’t be able to edit photos to portray real people in revealing clothing in places where that is illegal, according to a statement posted on X. The announcement late Wednesday followed a global backlash over sexualized images of women and children, including bans and warnings by some governments. The pushback included an investigation announced Wednesday by the state of California, the U.S.’s most populous, into the proliferation of nonconsensual sexually explicit material produced using Grok that it said was harassing women and girls. Initially, media queries about the problem drew only the response, “legacy media lies.” Musk’…

Noodles & Company is set to close additional restaurants. In a January 12 press release, Noodles & Company announced plans to close between 30 and 35 restaurants in 2026, with the aim of improving financial health and profitability. As of December 30, 2025, the fast-casual noodle chain had 340 company-owned restaurants and 83 franchise restaurants. The eatery already reduced its footprint last year, when it closed 42 restaurants (33 were company-owned, and nine were franchise locations). “Decisions like this are made thoughtfully and with a long-term view of the business,” Joe Christina, CEO and president of Noodles & Company, shared in the company pre…

The Food and Drug Administration (FDA) is investigating a salmonella outbreak linked to dietary supplement powder that left 45 people sick and a dozen people hospitalized across the country. In the wake of the outbreak, New York-based Superfoods, Inc. has issued a voluntary recall of Live it Up-brand Super Greens dietary supplement powder in the original and wild berry flavors. However, the FDA cautions that additional products might join the recall during its investigation. “To determine a source of contamination, FDA is conducting a traceback investigation of products ill people reported consuming before becoming ill and is working with state partners to sample…

Two data breaches, multiple class action lawsuits, and a removal from the Apple App Store later, the popular and controversial dating safety app Tea for Women is back and launching a new website version of its services today. Billed as a “Yelp for men,” Tea was created in 2023 but was relatively unknown until July 2025, when it quickly became a viral sensation and shot to the top of App Store downloads—at one point outranking ChatGPT on the Apple App Store. Similar to “Are We Dating the Same Guy?” Facebook groups, Tea offered women what they thought was a secure forum to obtain information and advice on men they had matched with on dating apps. Women using …

For most people, leaving Apple after two decades would mean stepping away from sleek design and obsessive detail. For Xander Soren, it simply meant translating those principles into a different medium and bottling them. During his 20-plus years at Apple, Soren helped shape some of the company’s most culture-defining products and creative tools. He was the original product manager for iTunes, worked on the launch of the iPod, led the development of GarageBand, and oversaw features like iPhone ringtones that became ubiquitous parts of Apple’s ecosystem. His career spanned Apple’s rebirth into a design-led powerhouse, a period in which he absorbed the philosophy of …

Yesterday, customers of Verizon Communications across the country picked up their phones only to discover that they had no service. Calls, texts, and the internet simply didn’t work. Verizon now says the underlying issue has been resolved. But just what caused it, and will Verizon compensate customers for the outage? Here’s what you need to know. What happened? On Wednesday, a little after noon ET, customers around the country began taking to social media to report that they had lost Verizon service on their phones. Calls and texts could not be made or received, and internet access was nonexistent. Many iPhone owners on Verizon’s network saw the “SOS” ico…

Nearly 500 buildings designed by Wright were built during his lifetime, but almost 15% of those have been demolished or lost through neglect, according to the Frank Lloyd Wright Building Conservancy, an organization that works to preserve the famed architect’s work Now, a new logo for the organization serves as a reminder of how important it is to protect architectural history. Designed by the studio Order, the Conservancy’s new logo features a missing square that’s meant to represent the void when one of Wright’s buildings is lost or neglected. The Conservancy’s previous logo was a representation of the Lark Administration Building in Buffalo, New York, which…