What's on Your Mind?

To San Francisco chef and restaurateur Thomas McNaughton, QR codes are an efficient way to serve a crowd. Sure, the codes—and restaurants that use them—have endured much loathing. And, yes, people still love to criticize them. But at the newest location of McNaughton’s Flour + Water Pizzeria, set to open later this month, QR codes are the star. There’s good reason. The 1,800-square-foot restaurant sits a few blocks from Oracle Park, where the San Francisco Giants just opened the baseball season. It needs to handle serious spikes in business from game-day crowds and pump out pizzas fast. “We envision a scenario where, for two hours, it’s completely gangbusters befo…

Live and on-demand video constituted an estimated 66% of global internet traffic by volume in 2022, and the top 10 days for internet traffic in 2024 coincided with live streaming events such as the Jake Paul vs. Mike Tyson boxing match and coverage of the NFL. Streaming enables seamless, on-demand access to video content, from online gaming to short videos like TikToks, and longer content such as movies, podcasts and NFL games. The defining aspect of streaming is its on-demand nature. Consider the global reach of a Joe Rogan podcast episode or the live coverage of the SpaceX Crew Dragon spacecraft launch—both examples demonstrate how streaming connects millions of vie…

Few moments in Pope Francis‘ papacy better exemplify his understanding of climate change and the need to address it than the rain-soaked Mass he celebrated in Tacloban, Philippines, in 2015. Wearing one of the cheap plastic yellow ponchos that were handed out to the faithful, Francis experienced first-hand the type of freak, extreme storms that scientists blame on global warming and are increasingly striking vulnerable, low-lying islands. He had traveled to Tacloban, on the island of Leyte, to comfort survivors of one of the strongest recorded tropical cyclones, Typhoon Haiyan. The 2013 storm killed more than 7,300 people, flattened villages and displaced about 5 …

When Formula 1 superstar Lewis Hamilton announced in December that he would be leaving the Mercedes team for Ferrari after 246 Grands Prix, 84 victories, and 6 drivers’ championships in 12 seasons, much of the focus was on Hamilton’s future plans. Just as compelling was the empty seat Hamilton was leaving at Mercedes. His departure triggered an intense internal process for the automaker—the search for a successor. Many of the discussions and debates that resulted in Mercedes choosing young Italian driver Andrea Kimi Antonelli played out over messaging app WhatsApp. That process is now the subject of a new one-hour documentary on Netflix called The Seat, dro…

Across the United States, there is a long history of communities of color being underserved—if not outright oppressed—by the dominant modes of urban planning and development. But for the past 10 years, a collective of architects, designers, artists, and urban planners called BlackSpace has been rethinking how communities of color get designed and built. Now, the group is trying to build up the ranks of practitioners working alongside communities of color in the built environment to make sure their needs are no longer overlooked or ignored. To spread this work through young and emerging firms, BlackSpace has launched Studio KIN (Kinfolx Imagining Neighborhoods), a busi…

Anthropic, Menlo Ventures, and other AI industry players are betting $50 million on a company called Goodfire, which aims to understand how AI models think and steer them toward better, safer answers. Even as AI becomes more embedded in business systems and personal lives, researchers still lack a clear understanding of how AI models generate their output. So far, the go-to method for improving AI behavior has focused on shaping training data and refining prompting methods, rather than addressing the models’ internal “thought” processes. Goodfire is tackling the latter—and showing real promise. The company boasts a kind of dream team of mechanistic interpretabilit…

Walking around the factory floor of Twincraft Skincare, outside Burlington, Vermont, there is the unmistakable scent of soap. The general manager points out the luxury lines and designer labels for whom they manufacture soaps and lotions, as well as the basic, inexpensive bars and bottles left on hotel room sinks. The factory runs two 10-hour shifts per day, four days a week, with an overtime option as needed. At over 400 employees, Twincraft is one of the top employers in the state. In the last few years, there’s been a boom in skincare products and, to meet demand, Michele Asch, Twincraft’s chief people officer, says they’ve had to hire over 180 people over the pas…

When Katie Hammel arrived at her company’s offsite in Cabo San Lucas, she expected the usual formula: long meetings, awkward icebreakers, and a packed agenda that left little room to breathe. What she experienced instead was something different—a thoughtfully curated, empowering, and inclusive retreat. “There was a little wrap-up at the end of each day,” says Hammel, director of content at travel rewards booking platform Point.me. “At first I thought it was going to be kind of corny, and I actually ended up really loving it. Hearing what surprised people, what they learned—it just really crystallized the day.” Hammel, who’s attended nine retreats while working at …

These days, when you head to a shop to buy clothes, most brands package your purchases in a recyclable paper bag, which looks more eco-friendly than plastic. But behind the scenes—in back rooms that most customers never see—every single clothing retailer has enormous piles of flimsy plastic bags (sometimes called poly bags). These bags keep clothes clean as they travel across the complex global supply chain before arriving at the store. “We need to keep clothes in good condition as they move from factories to shipping containers to trucks,” says Candan Erenguc, chief operations officer at Anthropologie. Most local recycling facilities don’t have the equipment …

Inside a new factory near Louisville, Kentucky, bright orange robots will soon begin carefully loading boot parts into a machine that adds soles. It’s one step in the highly automated process of making a Keen work boot—and an illustration of what it looks like now to bring factories back to the United States. Keen, which is headquartered in Portland, Oregon, started planning the new factory last year, long before current tariffs were in place. And the company, unlike the majority of shoe brands, had already been manufacturing some shoes in Portland for more than a decade. The Portland factory is now closing as the company prepares to open the larger factory in Kentucky n…

Real ID, the new format for driver’s licenses and state IDs in the U.S., shows how design can set federal standards while minimizing federal oversight. When Congress passed the Real ID Act in 2005 at the recommendation of the 9/11 Commission, it was an attempt to standardize minimum security requirements for state IDs and driver’s licenses nationwide, as well as make consistent the forms of identity recipients needed to show to get an ID. On the surface, it might seem like a simple ask, but in practice, the legislation butted up against privacy concerns and ideological opposition to federal overreach. About half of states opposed the law after it passed, and 13 pa…

The social media platform X said Thursday it has blocked access to jailed Istanbul mayor Ekrem Imamoglu ’s account in Turkey, complying with a Turkish court order — the latest measure targeting a key rival of President Recep Tayyip Erdogan. However, Elon Musk‘s X said that while the company abided by the order, it disagrees with it and is legally challenging it. It said X complied to avoid severe punishments, such as the throttling of the whole platform in Turkey. “X has been and will continue to object to removal orders including government requests in courts to protect users when those requests do not align with principles of free expression, due process, or oth…

Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. Regular readers of Modern CEO know I often cite advice and anecdotes from Bill George, the former chairman and CEO of Medtronic and executive fellow at Harvard Business School. I share his words in part because of the depth of his experience and his extensive body of work, including Tru…

One of the most popular smartphone apps in the world has finally come to the iPad. Today, Meta has officially released WhatsApp for iPad. The release comes nearly sixteen years after WhatsApp debuted on the iPhone, and went on to become the de facto messaging app for most of the world. WhatsApp comes to the iPad WhatsApp debuted on the iPhone in 2009, and within just five years, that messaging app had become so popular that Facebook (now Meta) announced in 2014 that it was acquiring it for a staggering $19 billion. But the extraordinary sum Meta paid for WhatsApp seems to have been worth it. On Meta’s financial conference call on April 30, Mark Zuckerberg annou…

Altadena Girls began as a pop-up shop immediately after the Eaton Fire tore through Los Angeles, born out of a desire to help affected teenage girls regain a sense of their identity. The mission was simple yet profound: offer a space where they could rebuild what had been lost—clothing, makeup, and other items that help define who they are. The impact was significant as it reached more than 42 million people on social media in the first few weeks while receiving support from high-level brands and celebrities. Now, Altadena Girls is planning to open a community center dedicated to empowering young girls, helping them through trauma, and providing long-term support…

In the three months since Target overhauled its policies on diversity, equity, and inclusion, the retailer has faced an onslaught of public criticism and a boycott that has carried on for weeks. There has been a clear impact on its business: Foot traffic has reportedly dropped for the last 10 weeks, and Target disclosed that sales had dipped in February. The company’s stock price is the lowest it has been in four years. Now CEO Brian Cornell is meeting with Al Sharpton (at Target’s request) to discuss the company’s DEI stance and commitment to the Black community, according to a CNBC report. As the head of civil rights organization National Action Network, Sharpton h…

PECOS, Texas—Extreme drought has diminished the flows of the Rio Grande and Pecos River, two of the most iconic waterways in Texas. The advocacy group American Rivers recently named the Lower Rio Grande one of its most endangered rivers, describing a “near-permanent human-induced megadrought threatening all life that depends on it.” On the Pecos River, there hasn’t been enough water to distribute to irrigation districts below the Red Bluff Reservoir in recent years. While farmers and cities face increasing water scarcity, oil and gas companies use billions of gallons of water from these rivers annually. An exclusive Inside Climate News analysis found that driller…

Adam Becker is a science journalist and astrophysicist. He has written for The New York Times, BBC, NPR, Scientific American, New Scientist, Quanta, Undark, Aeon, and others. He also recorded a video series with the BBC, and has appeared on numerous radio shows and podcasts, including Ologies, The Story Collider, and KQED Forum. What’s the big idea? Tech billionaires like to hype up delusional doomsday fantasies in which they are the saviors and overlords of civilization. Many people may just laugh or disregard these outlandish claims, but a closer look reveals the scary truth of how seriously, specifically, and consequentially these thought leaders are committed t…

Jennifer Meyer always knew she wanted to work in fashion. It probably comes, she says, from the hours she spent in her grandmother’s Santa Monica, California, apartment, playing with art supplies, and the small kiln her grandmother kept on the kitchen counter. “She did a lot of enameling,” says Meyer, an LA-based jewelry designer. “She had all of these colors and plaques to put things on; wiring. I would design things with her for fun; I have this love of design from her.” Still, as the daughter of an entertainment executive, Meyer didn’t really have a road map for a career in design. She completed her education on the East Coast, studying child and family psychology…

AI integration remains a top priority across enterprises worldwide, yet success remains elusive despite widespread enthusiasm and significant investment. An October 2024 study by Boston Consulting Group found that only 26% of companies have derived measurable business value from their AI initiatives. As a result, CEOs face mounting pressure to deliver tangible ROI, shifting focus from experimentation to real-world outcomes. Modern AI development increasingly relies on open-source foundations, enabling rapid iteration and innovation. Many transformative breakthroughs have emerged from community-driven development—primarily in Python, the dominant language in data scien…

Feeling like you’ve overdone it on the scrolling? Now you can take a break from TikTok to meditate, without ever leaving the app. TikTok’s new in-app meditation feature, announced Thursday, was first tested earlier this year with a group of teen users and is now rolling out to everyone. Designed to improve sleep quality, the meditations activate during designated “sleep hours” and serve as a gentle nudge to put the phone down during a late-night scroll session. For users under 18, the feature is enabled by default. If teens are still on the app after 10 p.m., their For You feed will be interrupted by calming music and breathing exercises. If ignored, the prompt re…

Rare cosmic events can feel like being smiled down upon from up above. However, on the morning of April 25, an actual smiley face will appear in the sky—kind of. Venus, Saturn, and the moon will align in a pattern called a triple conjunction. Given the moon will be in its crescent form, the lineup will resemble a smiley face, but only for a short time on Friday morning. “Venus is higher above the eastern horizon with Saturn lower, and a thin, crescent moon a bit lower and a little farther north,” Brenda Culbertson, NASA solar system ambassador, told Kansas TV station KSNT. “The thin, crescent moon looks like a smile. To some people, the triangle of bright objects …

Fans of Joann have one last chance to grab fistfuls of fabric, yarn, and other critical sewing supplies before the ill-fated retailer closes for good—but time is running out. The beloved brand, which has been winding down operations after seeking Chapter 11 bankruptcy protection for a second time, will close its last remaining stores at the end of May, meaning this is the last full weekend that they will be open for business. A spokesperson for GA Group, the asset firm that took control of Joann in February, shared the list of locations with Fast Company. It includes 444 stores in 45 states. At the time of its bankruptcy filing, Joann had roughly 800 locations, bu…