Business Ideas & Side Hustles

Zendesk has announced that it has signed a definitive agreement to acquire Local Measure, a provider of Contact Center as a Service (CCaaS) and advanced voice solutions. The acquisition, expected to close in May 2025, aims to enhance Zendesk’s AI-powered voice capabilities and deepen its integration with Amazon Connect, Amazon Web Services’ (AWS) cloud contact center solution. Strengthening AI Voice and Enterprise CX According to Zendesk, this acquisition is part of its broader strategy to expand into larger and more complex service environments. “Voice is one of the most personal and powerful ways businesses connect with their customers and employees, and managing it at…

Adobe has released its 2025 Work-Life Balance Report, providing insights into how solopreneurs and small business owners manage their professional and personal lives. The report, based on a survey of 1,018 entrepreneurs, examines the challenges and benefits of entrepreneurship, work habits, and the increasing role of AI in business operations. The report highlights that nearly three in five entrepreneurs experience a better work-life balance than they did in traditional employment. However, many still struggle to fully disconnect from work, averaging only 11 days off per year, excluding national holidays. Among surveyed Gen Z entrepreneurs, the average number of days off…

Despite an increase in gasoline demand, the national average price for a gallon of gas has dropped to $3.07, marking a three-cent decline from last week, according to the latest data from AAA. The decline comes as spring break travel picks up, with motorists in 31 states finding gas prices below $3 per gallon. According to the Energy Information Administration (EIA), gasoline demand rose from 8.87 million barrels per day (b/d) to 9.18 million b/d over the past week. At the same time, total domestic gasoline supply decreased from 246.8 million barrels to 241.1 million barrels, putting supplies slightly below seasonal averages. Gasoline production also dipped, averaging 9.…

Splashtop has launched a new autonomous endpoint management (AEM) solution designed to enhance remote support for small and midsize businesses. The solution provides IT teams with real-time asset discovery, vulnerability detection, and automated patch management, allowing them to improve efficiency and security while maintaining cost-effectiveness. According to Splashtop, the AEM solution offers “critical automation features to lean IT teams, including vulnerability scanning and real-time patch updates for combatting zero-day threats.” It serves as a powerful complement to Microsoft Intune while also providing a cost-friendly alternative to traditional remote monitoring …

Swingline, a leading name in workspace tools, is marking its 100th anniversary with the launch of three new and refreshed stapler models. The milestone release includes the return of the Swingline CUB Compact Metal Stapler, the debut of the Swingline Vintage Plier Stapler, and a vibrant color refresh of the best-selling Swingline 747 Business Premium Desktop Stapler. Since 1925, Swingline has been a staple in workspaces worldwide, known for its combination of durability, efficiency, and timeless design. “For a century, Swingline has been at the heart of workspaces, delivering tools that combine reliability with stylish design,” said Brian Klein, Senior Manager at ACCO Br…

A new survey by Omnisend reveals that AI-powered customer service tools may be driving shoppers away rather than improving their online experience. According to the survey, 39% of shoppers have abandoned a purchase due to frustrating interactions with AI chatbots, while 40% cite poor customer service as AI’s biggest drawback in ecommerce. Despite concerns, 88% of consumers reported having at least one conversation with an AI chatbot in the past year. However, only 28% of shoppers believe AI consistently understands their needs. Additionally, 53% of respondents rated their experience with AI chat support as average to extremely poor. Challenges in AI-Driven Customer Supp…

Google has announced an expansion of Deep Research and Gems within the Gemini app, making the features available to additional Google Workspace customers. As of March 13, 2025, these AI-powered tools are now accessible to users in Business Starter, Enterprise Starter, Education Fundamentals, Standard, and Plus, as well as Frontline Starter and Standard, Essentials, Enterprise Essentials, Enterprise Essentials Plus, and Nonprofits. Enhanced AI Capabilities for More Users Deep Research and Gems are designed to streamline workflows and enhance productivity by leveraging AI-driven capabilities. According to Google, Gems function as customizable AI assistants that help users …

The National Federation of Independent Business (NFIB) reported a decline in small business optimism for February, with its Small Business Optimism Index falling by 2.1 points to 100.7. Despite the decline, this marks the fourth consecutive month the index has remained above the 51-year average of 98. However, the index remains 4.4 points below its recent peak of 105.1 recorded in December. Meanwhile, the Uncertainty Index rose by four points to 104, marking the second-highest reading ever recorded. “Uncertainty is high and rising on Main Street, and for many reasons,” said NFIB Chief Economist Bill Dunkelberg. “Those small business owners expecting better business condi…

OpenAI has announced the release of new tools designed to help developers and enterprises build AI agents that can independently accomplish tasks on behalf of users. The update includes a suite of APIs and tools aimed at simplifying the development of agentic applications. According to OpenAI, “We’re launching a new set of APIs and tools specifically designed to simplify the development of agentic applications.” These tools include the Responses API, built-in tools for web search, file search, and computer use, the new Agents SDK, and integrated observability tools for tracking agent workflow execution. Responses API: A New Foundation for AI Agents OpenAI’s new Response…

Intuit has announced the launch of Tap to Pay on iPhone for QuickBooks Online customers in the U.S., providing small and mid-market businesses with a streamlined way to accept in-person contactless payments using only an iPhone. The new functionality enables QuickBooks users to manage their business finances more efficiently while improving cash flow and payment processing. “With Tap to Pay on iPhone, we’re giving customers a competitive advantage that accelerates cash flow, business growth, and customer loyalty,” David Hahn, SVP, QuickBooks Money Platform says. “What makes Tap to Pay on iPhone unique for QuickBooks customers, is that it allows them to streamline their i…

Chag Sameach! Also known as Pesach, Passover is a Jewish holiday commemorating the Ancient Israelites’ exodus from slavery. This important religious holiday often is celebrated with plenty of pomp and festivity, particularly on the first day when families hold a special meal known as Passover seder. Looking to extend your best wishes to professional colleagues for Passover? Explore these 60 Passover greeting messages tailored for small businesses. How do You Wish Someone Happy Passover? How do you wish someone a happy Passover? What makes an appropriate professional message for Passover? People appreciate holiday messages, and Passover is no exception. In fact, some rel…

Saltbox, a leading flexible co-warehousing and logistics provider, has announced the launch of the Luck of the Entrepreneur grant to support small businesses. Timed with St. Patrick’s Day, the initiative offers financial assistance to entrepreneurs, reinforcing Saltbox’s commitment to helping small business owners scale effectively. In response to ongoing supply chain challenges, rising costs, and operational obstacles, Saltbox is offering more than just financial aid. The company is providing access to a business community, expert logistics advice, and professional development resources to help entrepreneurs grow. “At Saltbox, we know that success in entrepreneurship i…

A new report from Oxford Economics reveals that TikTok has become a key driver of employment in the United States, with 7.5 million businesses on the platform supporting more than 28 million workers. The study, published today, highlights TikTok’s role in job creation and economic opportunity, particularly for small and mid-sized businesses. 4.7 Million Jobs Directly Benefit from TikTok The Oxford Economics report estimates that 4.7 million jobs in the U.S. benefit directly from using TikTok. This includes: Over 3.1 million workers who use TikTok in their jobs by creating content for the platform or managing accounts. More than 1.6 million workers who benefit indirectl…

Zoho Corporation has launched Projects Plus, a new AI-powered project management platform designed to enhance efficiency and collaboration for mid-sized and enterprise organizations. The platform integrates four key Zoho applications—Projects, WorkDrive, Analytics, and Sprints—allowing businesses to leverage data-driven insights, streamline workflows, and facilitate collaboration in real-time. The introduction of Projects Plus follows a year of substantial growth for Zoho Projects, which saw a 20% year-over-year revenue increase in 2024. Additionally, the company reported a threefold rise in user migration from third-party project management tools, with 55% of new users …

Invoice payment terms are essential for several reasons. They impact everything from the strength of business relationships to cash management. Specific payment terms are an integral part of financial management. They even tell businesses when they can expect to have money coming in so they can budget and plan their finances. Read this guide for all the details that small businesses may need to know. Essential Invoice Payment Terms Several critical components are involved, including the invoice and payment due dates. Payment terms such as Net 60 or Net 30 define the time frame where the payment is expected. Some invoices might say “owing on receipt.” Common Invoice…

A federal grand jury has indicted Edward Michael Greer, a Newport Beach businessman, on charges of tax evasion. According to the indictment, Greer, the owner of insurance salvage company Greer & Kirby Co. Inc., allegedly misclassified millions of dollars in personal expenditures as business expenses between 2017 and 2020. The indictment alleges that Greer used his company’s bank accounts to cover personal expenses, including payments to bookmakers Wayne Nix and Ken Arsenian to settle gambling losses, as well as the purchase of a 2021 Mercedes Benz. Greer allegedly concealed these payments in the company’s financial records and directed them to be recorded as business…

Fiverr has introduced a Freelancer Equity Program, granting shares to top-performing, eligible freelancers based in the United States. The initiative aims to provide financial benefits beyond traditional earnings, reinforcing Fiverr’s commitment to its freelancer community. As freelancers are projected to represent half of the U.S. workforce by 2027, Fiverr sees this program as a means of offering additional financial incentives. The program will provide up to $10,000 in Fiverr shares to eligible freelancers, with equity grants distributed over four years based on annual eligibility requirements. “Freelancers are the backbone of today’s economy and the heart of Fiverr’s…

The U.S. Small Business Administration (SBA) has announced the launch of the Made in America Manufacturing Initiative, an effort aimed at revitalizing American manufacturing by cutting regulations, expanding access to capital, and strengthening supply chains. The initiative, unveiled by SBA Administrator Kelly Loeffler, aligns with the administration’s broader agenda to restore American economic dominance and bolster national security. Supporting Small Manufacturers According to the SBA, approximately 99% of American manufacturers are small businesses, and the initiative aims to further support their resurgence. The agency highlighted recent job growth in the sector, cit…

Affordable technology has eased the friction of digital workplace transformation, opening the process up to businesses of all sizes and budgets. Yet, surprisingly, the majority of businesses are still lagging behind, and the trend applies extra to small businesses. A recent survey by Zoho, “Trends in Digital Workplace Transformation,” noted discrepancies in organizational maturity between international companies and those based in the United States, with US-based ones lagging behind slightly, 61% domestic versus 62.3% average internationally. The margin deepens significantly for small and medium-sized businesses, ranked at 58% maturity. The survey outlines a few reasons…

Constant Contact has released its latest Small Business Now report, revealing that new small and medium-sized businesses (SMBs) are leveraging social media and technology to drive growth and navigate economic challenges. The study surveyed 1,600 SMBs across the United States, United Kingdom, Australia, and Canada that have been in operation for five years or less. The report finds that social media is the dominant marketing tool for early-stage entrepreneurs. According to the study, 63% of new SMBs rely on social media as their primary marketing channel, and 73% of respondents said that both paid and unpaid social media posts are their biggest revenue drivers. Despite t…

Apple has announced the launch of the latest MacBook Air, featuring the powerful M4 chip, up to 18 hours of battery life, and a new 12MP Center Stage camera. The new MacBook Air models now start at $999, $100 less than the previous version, with an education pricing option of $899. Available in 13-inch and 15-inch sizes, the laptops can be pre-ordered today and will be available in stores starting March 12. The new MacBook Air models are powered by Apple’s latest M4 chip, which features a 10-core CPU and an up to 10-core GPU. According to Apple, the M4 model is “up to 2x faster than the M1 model” and offers “up to 23x faster performance” when compared to Intel-based MacB…

This week on Small Business Breakdown, our expert panel is back and talking about headlines saying that consumers are turning their attention to small businesses over bigger retailers. Is this actually happening or just something someone is saying? Our panel discusses. They also tackle the topic of creative companies and their use of AI. If these companies do rely on AI technology to provide their products or services, should they be charging less for those products and services? Check out what they have to say on these topics and more in this week’s episode of Small Business Breakdown … Small Business News Roundup – March 8, 2025 Here is a look at the top headline…

Apple has introduced the latest iPad Air, now powered by the M3 chip, bringing significant performance improvements and enhanced portability. The new iPad Air is available in two sizes, 11-inch and 13-inch, with a starting price of $599 and $799, respectively. Customers can pre-order today, with availability beginning Wednesday, March 12. Apple states that the M3 chip delivers nearly twice the speed of the previous M1 model and up to 3.5 times faster performance than the iPad Air with A14 Bionic. The M3 includes an 8-core CPU, a 9-core GPU, and support for dynamic caching, mesh shading, and ray tracing. These advancements enable faster content creation and improved graph…

Pipedrive has released a new report, The Evolving Role of AI in Sales Workload Management, underscoring how artificial intelligence is reshaping sales roles and optimizing workload distribution. The report finds that AI is no longer just an automation tool but a crucial assistant that enhances sales efficiency and enables professionals to focus on high-value activities. According to the report, AI is increasingly being used to streamline administrative tasks such as data entry, lead enrichment, and CRM record maintenance. “AI is becoming the hardest-working assistant in sales, taking care of the repetitive administrative tasks that have long demanded valuable time from …

ZeroBounce has released its Email Statistics Report for 2025, providing insights into email user behavior to help marketers optimize engagement. The report, based on a survey of 985 participants across four continents, details how individuals interact with their inboxes and what influences their email preferences. According to the ZeroBounce survey results, 93% of respondents check their email daily, with 42% doing so three to five times per day. While 35% of users spend less than an hour managing their inbox, another 35% dedicate between two and five hours each day to email. The survey highlights that email remains a crucial tool for both personal and professional comm…