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Below, Leanne ten Brinke shares five key insights from her new book, Poisonous People: How to Resist Them and Improve Your Life. Leanne is Associate Professor of Psychology at the University of British Columbia, where she directs the Truth and Trust Lab. She has been studying deception, distrust, and dark personalities for the past 20 years. What’s the big idea? Most people are far kinder—and more trustworthy—than we assume. The real danger comes from a small group of manipulative personalities who exploit our good nature. Once you understand how they operate, you can spot them early and take back control. Listen to the audio version of this Book Bite—read by Leanne he…

It’s okay to admit it: You want to stand out, get ahead, and achieve all you can. And while you may feel that you can’t mention these goals, they don’t actually make you a narcissist. In fact, it’s natural for people to want a sense of status at work. After all, status is an indication that the company and your peers respect and appreciate you. But you’re also wise to balance your desire for accolades with the appropriate humility. No one likes someone who is arrogant, self-serving, or disrespectful—and there is a delicate balance between being confident and being egotistical. AVOID ARROGANCE In a 2019 study published in Review of General Psychology researchers…

Because hiring staff is typically a time-consuming and costly process, many companies are now opting to interview multiple candidates at once. The Society for Human Resource Management reported that group interviews have become increasingly popular among employers. For applicants, this changes the interview experience significantly. Instead of fielding questions about your résumé in a one-on-one setting, you’ve now got to vie for a role alongside other applicants and take part in real-world workplace scenarios designed to showcase your leadership skills. Tech companies and brands such as Disney, Starbucks, and The Gap are choosing to adopt the trend. Not only can…

Some studies show that the interview process can take up to six weeks. But there are ways that might help speed up the process and get those final hiring managers to land on you as the one they offer the job to. View the full article

In a perfect world, workplaces would be environments of mutual respect, open communication, and fair treatment. Unfortunately, that’s not always the reality. Whether you’re dealing with a micromanaging boss, a dismissive colleague, or a workplace culture that undervalues your contributions, knowing how to assert yourself is essential to avoiding burnout and developing as a professional. Standing up for yourself doesn’t mean becoming combative or aggressive. Instead, it’s about cultivating confidence, setting boundaries, and advocating for your worth. Here’s how to grow a backbone at work while maintaining professionalism and integrity. Recognize your value This…

Staying focused for an entire workday can feel like a losing battle. Between constant notifications, shifting priorities, and mental fatigue, even the most disciplined professionals struggle to maintain momentum from morning to evening. To understand what actually helps people stay in the zone, we turned to experts who study attention, performance, and productivity. They shared nine practical, research-backed strategies for sustaining deep focus and getting meaningful work done throughout the day. 1. Reset With Box Breath High performers don’t usually lose discipline. They lose regulation. When your body flips into fight-or-flight, focus gets choppy and your thinking nar…

You are bound to have one of those crazy days (or weeks or months) where your calendar is jammed with meetings, there are looming deadlines, and an emergency has cropped up that absolutely needs to be dealt with right away. Having a few things that hit at the same time can actually be good for you, but eventually, it is going to cause you problems. In particular, the researchers Yerkes and Dodson published a paper in 1908 (you read that right—over 110 years ago) talking about the optimal level of psychological energy called arousal. They suggested that when people have low levels of energy, they don’t get much done. That shouldn’t be surprising. As your arousal goes up,…

I’ve worked remotely since 2006 (way before it was common). However, my days were filled with calls to colleagues and DMs to chat about everything from work to what we had planned for the weekend. Now I’m a solopreneur. I have occasional calls with clients, but they’re rare. Most of my days are spent working alone. In many ways, this is great since I have the freedom to work however and whenever I want. But staying motivated when it’s just me requires being really thoughtful about how I work. According to a 2025 report by Leapers, nearly half of self-employed professionals feel lonely occasionally or some of the time. One in five feels lonely or isolated often o…

Things are tough right now, with complexity and uncertainty in the world driving stress and worry. You’re probably trying to stay positive and muscle through. But there’s an important difference between keeping appropriately optimistic and acting with toxic positivity. If you’re faced with toxic positivity in yourself or others, it’s probably based on good intentions that have run amok. But it can actually create a negative spiral that can make things worse. Staying positive during trying times According to a survey from MyPerfectResume, people are reporting record levels of exhaustion, anxiety, and stress with 88% who said they were burned out. In addition, 32…

Barely 10 days into the new year, it already feels like you can’t look away from the news. In the last week alone, the U.S. military captured Venezuelan president Nicolás Maduro and took over operations of the country; President The President withdrew the U.S. from dozens of international organizations, including a major climate treaty; and an ICE agent fatally shot a Minneapolis resident, sparking outrage and widespread protests. If it seems impossible to focus on work—or anything else, for that matter—amid all this troubling news, you’re not alone. Plenty of research in recent years has shown that Americans are overwhelmed by the state of politics and feel a heighte…

Lately, you may have noticed headlines about anti-DEI executive orders. While these orders are aimed at the federal government and don’t directly affect companies, they can make anyone who cares about inclusion feel uneasy. If your organization is serious about creating a fair and welcoming workplace, now is a good time to review and refresh your strategy. Let’s chat about some practical ways to stay focused on your values and navigate these challenging headlines. Reassure your team that inclusion is legal First things first, it’s important to remind everyone that diversity, equity, and inclusion work is completely legal. In an email interview, Working IDEAL’s…

Most founders believe their job is to stay deeply involved as their company grows. But that instinct often becomes the very thing that holds the business back. As companies scale, what once made them successful—founder-led decision-making, strong creative direction, tight control—can start to create bottlenecks. Teams can’t become truly autonomous, leadership layers struggle to emerge and the organization remains tied to the founder’s perspective instead of evolving beyond it. I saw this firsthand after a decade of building Kurppa Hosk with business partner Thomas Kurppa. Nothing was broken; we had become a globally renowned creative agency. But growth was becomi…

About 1 in 3 Americans make at least one New Year’s resolution, according to Pew Research. While most of these vows focus on weight loss, fitness, and other health-related goals, many fall into a distinct category: work. Work-related New Year’s resolutions tend to focus on someone’s current job and career, whether to find a new job or, if the timing and conditions are right, whether to embark on a new career path. We’re an organizational psychologist and a philosopher who have teamed up to study why people work—and what they give up for it. We believe that there is good reason to consider concerns that apply to many if not most professionals: how much work to do a…

Beth Kaplan is a belonging researcher and advocate. She has spent her career studying how people construct their sense of belonging. With more than two decades of experience as an executive and having conducted research into workplace trauma, she is a sought-after consultant for Fortune 500 companies, nonprofits, government, and educational institutions that seek to improve their retention and culture. What’s the big idea? Braving the workplace means showing up as yourself—every single day—in a world that constantly tells you to be someone different. Too many of us feel unseen, undervalued, and unhappy at work. It’s time to stop shrinking and molding to keep your seat at…

Japanese psychology often likens attention to a flashlight. Wherever you shine this flashlight is where your focus and energy go. However, problems can arise when people shine this flashlight inwards for too long. They focus obsessively on their thoughts and emotions, and particularly those related to things outside of their control. Another common tendency that causes problems is shining the flashlight on other people’s behavior, the past, or the future. These are all inherently uncontrollable areas. Worrying about these factors can lead to a mental loop where it seems impossible to find solutions. When you start fixating on past events you can’t change, it can lead…

My mom used to always say, “If you want something done, give it to a busy person.” She was a very busy person who seemed to have endless energy and a knack for outperforming others in her real estate firm. While the origin of the quote isn’t clear, the idea is that someone who juggles several projects effectively probably has systems in place for prioritization and efficiency. This makes sense. But there is a point when said “busy person” hits overload. Tossing them one more ball could cause the person to drop all of them. About two-thirds of workers feel empowered to decline extra work, according to a recent report from résumé builder Resume Now, yet 59% feel fr…

You may think working hard, showing initiative, boosting your skill set, and being a team player is what it takes to be noticed to get promoted. But even with all these notable wins and strides, the call to a higher position often never comes. The reality of being repeatedly passed over is frustrating—and such a “promotion plateau” can leave you questioning what’s really within your control. To learn more about the concept, Fast Company asked three career experts for advice on how to handle a stagnant job path . . . as well as what you can do to add some momentum to your promotion game plan. What exactly is a promotion plateau? The most significant te…

From on-again-off-again tariffs, economic uncertainty, and layoffs, fresh graduates are in one of the toughest job markets in recent history. More than half do not have a job lined up by the time they graduate, and the unemployment rate for young degree holders is the highest it’s been in 12 years, not counting the pandemic. Fast Company writer María José Gutierrez Chavez breaks down the 5 ways recent grads can break through the entry-level job “glass floor.” View the full article

Early in my (Chantal’s) career, my manager, Scott, shared something in my annual review that I’ll never forget. My sarcastic sense of humor made some people uncomfortable. He recommended that I “tone it down a bit.” I felt embarrassed and defensive. Since I was young, I’d always leveraged humor to connect and signal mental acuity. The feedback made me question what I thought I knew. Was my presumed superpower actually a liability? The conversation rattled me, and I didn’t know what to do with the feedback. So often, early-career professionals enter the workforce and receive technical feedback from managers: fix code this way, prepare for a check-in using this template, …

Robert Bordone is a negotiation, mediation, and conflict resolution expert who founded Harvard Law School’s Negotiation and Mediation Clinical Program as well as the Cambridge Negotiation Institute. He was a professor at Harvard for many years and is currently a senior fellow at Harvard Law School. Dr. Joel Salinas is a behavioral neurologist and scientist. He was formerly a faculty member at Harvard Medical School and a clinical associate professor of neurology at the NYU Grossman School of Medicine. He was the founded and was chief medical officer at Isaac Health. What’s the big idea? Instead of seeing conflict as a battle to win or a mess to avoid, disagreement can b…

As artificial intelligence begins to “devour the world,” job seekers must adapt their strategy to stand out in the hiring process. Hiring managers have begun to populate their interviews with questions about how prospective employees use AI in their work. According to industry experts, these types of questions will become more common as time goes on and AI continues to advance. In fact, 88% of C-suite leaders say speeding up AI adoption is important over the next year, according to LinkedIn’s 2025 Work Change Report. This can be daunting for people who don’t work in technology. You certainly don’t want to tell a hiring manager that you use ChatGPT to write and id…

Most people don’t actually want to give up their phone. They just want it to stop tugging at them like a needy toddler. There’s a difference. One suggests extremism and poor reception. The other is far more sensible: learning how to live with technology without letting it quietly take charge of your attention, mood, and nervous system while pretending it’s being helpful. Because for most of us, the problem isn’t “addiction” in the dramatic sense. No one’s pawning the sofa for screen time. It’s accumulation. A thousand tiny habits layered together until checking becomes automatic and being offline feels faintly unsettling, like you’ve forgotten something important …

Our workplaces are undergoing the next technological revolution, brought on by the warp-speed growth of artificial intelligence (AI). Generative AI is a total game changer for how we work. One day, we’ll look back and wonder how we did our jobs without this technology. But not today. Many of us are still living firmly in the discovery period of AI at work, and we’re dealing with a big dichotomy. Employees are incredibly curious about how to use AI to make their jobs easier and accelerate their growth, but very few people feel like they know how to do that. The results of a recent Wiley survey of around 2,000 individuals across a range of job roles and industries …

Middle management can be exhausting—particularly at the beginning of a managerial career. On the one hand, these employees have to get down into the weeds and help members of their team do their jobs in the most effective ways. They may have some inexperienced reports who need help and development to work effectively and independently. On the other hand, their daily work is governed by layers of leadership above that restrict their autonomy and require them to convince others that new things they would like to try are worth the effort. This combination creates a situation in which middle managers can feel locked in. They are constantly solving problems from their dire…

Most people never change careers, which is remarkable when you consider how little evidence most of us had when we chose our first one. For many professionals, early career decisions are shaped less by talent or long-term fit than by convenience and coincidence. We follow friends into certain degrees, accept the first decent offer, listen to family advice, or pursue interests that feel meaningful at 18 but prove less durable at 38. These choices are understandable, but they are weak predictors of where our strengths will compound over time, or of what will sustain both performance and satisfaction across decades of work. In essence, we follow our own or other people’s i…