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When a leader inherits a business in crisis, what decisions can they make to steady the ship and drive positive change? The Honest Company CEO Carla Vernón and National Women’s Soccer League commissioner Jessica Berman riff on counterintuitive methods for gaining employee trust after public scandals and share practical advice on reframing strategy. This is an abridged transcript of an interview from Rapid Response, hosted by former Fast Company editor-in-chief Bob Safian and recorded live at the 2025 Masters of Scale Summit in San Francisco. From the team behind the Masters of Scale podcast, Rapid Response features candid conversations with today’s top business leade…

Shares in language learning platform Duolingo, Inc. (Nasdaq: DUOL) are plummeting this morning. As of this writing, the stock is down a staggering 25% in premarket trading. That cliff edge comes after the company reported strong Q3 numbers yesterday. So what’s the reason for today’s fall? Here’s what you need to know. Duolingo reports a strong Q3 2025 By nearly every metric, Duolingo had a strong third quarter, which ended on September 30, 2025. Here are the key metrics the company reported for its Q3: Daily Active Users: 50.5 million (up 36% year over year) Monthly Active Users: 135.3 million (up 20% YOY) Paid Subscribers: 11.5 million (up 34% YOY)…

United Airlines, American Airlines, and Delta Air Lines said they will refund tickets for customers who will be flying starting on Friday, November 7, after the Federal Aviation Administration (FAA) announced a 10% reduction in flights at 40 major airports, expected to affect some 3,500 to 4,000 flights daily. The reductions come amid the ongoing federal government shutdown, which has created a shortage of air traffic controllers, some of whom are not being paid. “Any customer traveling during this period is eligible for a refund if they do not wish to fly—even if their flight isn’t impacted,” United Airlines CEO Scott Kirby said in a statement. “That includes non…

Ice cream maker Dreyer’s Grand Ice Cream Company has issued a voluntary recall of select Häagen-Dazs Chocolate Dark Chocolate Mini Bars after discovering they might have wheat in them. An investigation is underway, but Dreyer’s believes that food with wheat was put in the wrong packaging at the start of a production run, according to its announcement, published by the Food and Drug Administration (FDA). There are no related illnesses or injuries as of Dreyer’s announcement on Monday, November 3. As Dreyer’s states, “Those with an allergy or severe sensitivity to wheat run the risk of serious or life-threatening allergic reaction if they consume these product…

The headlines are clear: AI is disrupting entry-level jobs across industries, including consulting and professional services. There’s just one problem. Eliminating these roles overlooks a critical business need—your pipeline of next generation leaders. The rush from pyramid to diamond workforce models is short-sighted. In the pyramid model, you grow leaders from the ground up. In the diamond model, you cut the base and bet on later-stage talent to carry the weight. It may look efficient now, but it comes at the expense of long-term leadership development. If we don’t shift the trajectory, it’s likely to worsen the leadership gender gap. Despite women outpacing men…

After enough Democrats caved this week and agreed to fund the federal government without guarantees for extending healthcare subsidies for tens of millions of Americans, a big question on the minds of many is “Will my health insurance premiums go up?” Unfortunately, the answer is likely to be a resounding yes, according to data compiled by the Kaiser Family Foundation (KFF), the nonprofit health research institute. Here’s how much more individuals and families of four can expect to pay for their healthcare premiums in 2026, unless Republicans decide to extend Affordable Care Act (ACA) enhanced premium tax credits—something the majority of GOP congresspeople have …

ByHeart Whole Nutrition Infant Formula is being recalled in 12 states due to concerns it may be contaminated with Clostridium botulinum, as the U.S. Food and Drug Administration (FDA) and Centers for Disease Control and Prevention continue to investigate a multi-state outbreak of infant botulism. As of November 10, 15 infants who were either fed the formula or exposed to it have developed infant botulism in 12 different states. Those states are: Arizona, California, Illinois, Kentucky, Minnesota, North Carolina, New Jersey, Oregon, Pennsylvania, Rhode Island, Texas, and Washington. The investigation remains ongoing. All 15 infants were hospitalized, and no deaths …

Growing up, WNBA star Paige Bueckers says she was “huge” on sports memorabilia. She collected items across a range of sports from her favorite players, including their posters, autographs, and jerseys. Today, she’s having a full circle moment: Bueckers just announced an exclusive, multi-year deal with Fanatics, which will make the sports apparel juggernaut the sole provider of her memorabilia and collectibles. The Paige Bueckers Fanatics collection pulls from both her collegiate career with the UConn Huskies (which she led to four Big East Tournament wins, four Final Four appearances, and a National Championship title) and her current professional career as a guard on…

Data is an omnipresent facet of modern existence, yet the current discourse around it is often too technical, academic, and inaccessible to the average person. Speak Data, the book I’ve just published with my coauthor Phillip Cox, emerges from more than 15 years of living and working with data, both as designers and as human beings. Instead of a textbook or how-to manual for designers, we imagined a more accessible exploration of the human side of data, enlivened by the perspectives of experts and practitioners from many disciplines—from medicine and science to art, culture, and advocacy. In an era when we are all talking about AI, the climate crisis, surveillance and pr…

Jack Schlossberg announced he’s running for Congress. And instead of using his last name in his campaign logo, the 32-year-old—born John Bouvier Kennedy Schlossberg—is using the nickname he shares with his famous grandfather, John F. Kennedy. Schlossberg’s “Jack for New York” logo underlines the “New” in the city’s name in red as if to emphasize a new generation. A red “12” appears in small print at the top right of “New York” to indicate he’s running to represent Manhattan’s 12th District in the U.S. House. Schlossberg tagged designer and Only NY cofounder Micah Belamarich in a social media post showing the logo. Belamarich did not respond to a request for commen…

Forty-three days later, the U.S. government shutdown has come to an end. While it wreaked havoc on government services, flights, and paychecks for federal workers, stock market appears to have come through it unscathed. In fact, by some measures, it improved. The Dow Jones Industrial Average reached 46,441.10 on the first day of the shutdown. Since October 1, it has grown over 4%, reaching over 48,000 for the first time on Wednesday, November 12. While the record number came as the shutdown’s end became a sure thing, the Dow had continued to rise throughout the period. The S&P 500 also followed a mostly upward trajectory throughout the shutdown. It …

Online betting is more accessible than ever, with 14% of U.S. adults saying they bet on professional or college sports online either frequently or occasionally, according to a February poll by The Associated Press-NORC Center for Public Affairs Research. It’s also in the news, with a growing list of sports betting scandals making headlines. Public health advocates and personal finance advisers say it’s important to know the risks if you’re going to gamble online. “Gambling and ‘responsibly’ seem to be oxymoronic, because if you’re gambling it’s all about risk,” said Caleb Silver, editor in chief of personal finance site Investopedia. “But people still do it. Online gamb…

Last June, LinkedIn CEO Ryan Roslansky took on a second job. Microsoft, the social network for business professionals’ owner since 2016, expanded his responsibilities to include Microsoft 365—the suite still better known by its former name, Microsoft Office—and its Copilot AI assistant. The role charges him with making AI useful in a productivity context, a goal that’s still very much a work in progress. But Roslansky also remains in charge of LinkedIn, a place whose entire reason for being springs from the network effect of its billion-plus members. Their unique connections, learnings, and willingness to help other people can’t be fed into an LLM and reprocessed into the…

Verizon is planning to cut about 15,000 jobs in the telecommunications company’s largest-ever layoffs as part of a restructuring under its new CEO, a person familiar with the matter told Reuters on Thursday. The layoffs, affecting about 15% of its workforce, are set to take place as soon as next week, the person said. Verizon’s shares rose about 1.4% on the news. They have largely stagnated over the last three years, with a gain of 8% compared with the S&P 500’s near-70% rise. A Verizon spokesperson declined to comment. The cuts, following the appointment of former PayPal boss Dan Schulman as CEO in early October, are aimed at its non-union management …

Every workplace seems to have one. A manager who goes silent for days, then suddenly reappears in the team chat the moment senior leadership checks in. They’ll swoop in to take credit for the work they hadn’t touched, and say, “Oh yes, we’ve been addressing that.” This type of boss shows up when there’s an audience, then vanishes as soon as the higher-ups leave. I’ve started calling them the performative manager, because that’s exactly what they are. The rise of the performative manager To performative managers, actually leading isn’t really the point. All they care about is looking like they’re leading. Performative managers care more about optics than outcome…

A reader writes: I have a new employee who is refusing to do some parts of her job. She hasn’t done this with me directly, but when I left for a week’s vacation, I gave very clear guidance on what she should be working on. That included learning to use some of our equipment, practicing her job skills, and reviewing training videos with the team. Unfortunately, while the other team members were focused on the training videos, she was watching personal videos on her phone. Each team member later told me separately that when they asked her to participate, her response was, “No, I’m not going to do it.” What should I do now? Minda Zetlin responds: Unless your …

Over the summer, Bogg bags were ubiquitous at beaches and parks. This year alone, it has sold more than $100 million of these plastic totes full of holes that come in a rainbow of colors. But now, the brand is trying to get you to bring your Bogg bag to dinner at a fancy restaurant, or the office, or a hot date. Today, Bogg releases its newest line, which it is describing with a delightfully tongue-in-cheek name: Bougie Quilted Collection. The structure of the bag hasn’t changed much; it is still made of plastic and has plenty of holes on it. But it also has a quilted texture, reminiscent of the surface of a Chanel flap purse or a nylon Prada bag. And it comes with a…

Each year after Thanksgiving, people flock to TikTok to show off the elaborate sandwiches they build out of their holiday meal leftovers. The ritual, going strong for at least four years now, is often paired with a viral audio clip from the quintessential ’90s sitcom Friends describing the perfect sandwich made out of holiday leftovers. The sandwich, starring an extra slice of gravy-soaked bread in the middle, is known as “the moist maker.” This Thanksgiving, Heinz—maker of ubiquitous and inoffensive condiments like ketchup and mustard—is escalating matters considerably by introducing a squeeze bottle gravy designed to engineer the “ultimate Thanksgiving leftovers san…

Growth in U.S. markets helped Swedish fintech firm Klarna to achieve a 26% jump in third-quarter revenue, beating expectations in its first report as a public company and forecasting revenue above $1 billion in the current quarter, the company said on Tuesday. The buy now, pay later lender, which went public in September in New York, reported revenue of $903 million, beating analysts’ expectations of $882 million, according to data compiled by LSEG. “To a large degree, AI is accelerating our ability to ship new features and products,” CEO Sebastian Siemiatkowski told Reuters. Klarna had been an early adopter of AI and used the technology to help customers and …

Tyson Foods has agreed to stop making claims about reaching “net zero” or selling “climate-smart” beef for at least five years, part of a settlement from a lawsuit brought against it by the nonprofit Environmental Working Group (EWG). EWG sued Tyson in 2024 over “false or misleading” marketing claims. The lawsuit, filed in D.C. Superior Court, alleged that Tyson misled customers through materials that said the company’s industrial meat production operations will reach net-zero greenhouse gas emissions by 2050, and also claims that it produces “climate-smart” beef. Beef is one of the worst climate offenders when it comes to proteins. It is responsible for eight to …