Customer Relationship Management (CRM)

Marcel Petitpas, CEO of Parakeeto, is using AI as a core driver of delivery excellence—simplifying workflows, enforcing data discipline, and empowering every team member (even non‑technical ones) to leverage AI in their daily work. The post Inside This CEO’s Bold Push to Use AI for Cleaner Data, Faster Delivery, and Simpler PM Workflows appeared first on The Digital Project Manager. View the full article

Justin Chappell, Head of Digital Strategy, CX & Operations at OneTrust and founder of CSX Innovations, is reimagining project delivery through AI-powered, agentic workflows. By shifting from rigid processes to adaptive, data-driven orchestration, he’s accelerating customer onboarding, cutting time-to-value, and freeing leaders to focus on strategy, empathy, and outcomes. The post Product Leader at AI Governance Startup Shares the Agentic Workflows he’s Implementing to Streamline Delivery appeared first on The Digital Project Manager. View the full article

Larger trends in time management can help you better understand your own team's focus and productivity habits. Here are 22 statistics that illustrate current trends to help you improve productivity and time management on your project team. The post 22 Time Management Statistics to Help Ease Your Workload appeared first on The Digital Project Manager. View the full article

Explore project management software's collaborative bug and task management and its complexity and learning curve. Is it worth it for your team? The post 14 Project Management Software Pros and Cons: Should You Use It? appeared first on The Digital Project Manager. View the full article

Project management software in 2025 is evolving with AI-driven automation, real-time collaboration, smarter resource planning, deeper integrations, vendor portals, and faster UX. The post Top 5 Project Management Trends So Far In 2025, Backed by Product Data appeared first on The Digital Project Manager. View the full article

Task batching helps you organize similar tasks into focused time blocks—so you’re not spending mental energy switching gears. Learn how to structure your day for high-impact work with less burnout. The post How To Use Task Batching To Save Time and Maximize Focus appeared first on The Digital Project Manager. View the full article

Struggling with the same issues sprint after sprint? Learn how to conduct root cause analysis effectively—and turn recurring chaos into real improvements. The post Root Cause Analysis in Project Management: A Step-by-Step Guide for Teams appeared first on The Digital Project Manager. View the full article

Project leaders are being asked to think like founders—balancing delivery with strategy, sales, and business health. In this bonus Q&A, Mark Orttung and Pam Butkowski share candid advice on hybrid roles, endurance in hard times, business literacy, utilization, and how PMs can create real organizational impact. The post How Project Leaders Can Run Projects Like Founders – Live Audience Questions appeared first on The Digital Project Manager. View the full article

With over 30 years of experience, Jeff Chamberlain has seen project management tech evolve from simple spreadsheets to AI. We caught up with him to understand how this PM veteran is rethinking rituals and deploying AI across his organization. Here’s what he had to say. 30+ Years of Experience in Project Management I’ve been a […] The post Project Manager With 30+ Years of Experience Shares How He’s Deploying Microsoft’s AI Copilot Across His Organization appeared first on The Digital Project Manager. View the full article

Wade Foster is a cofounder of the tool that many of us already use to automate workflows and connect software: Zapier. He is currently heading the charge to integrate AI deeply into both the organization and the tool. The post Zapier’s cofounder shares how he’s implementing light-weight project management systems and agentic workflows appeared first on The Digital Project Manager. View the full article

Mike Hannan is the founder and principal consultant at Fortezza Consulting. With decades of experience coaching project leaders at every level, he has spent his career helping organizations navigate complex delivery systems, optimize portfolios, and challenge conventional wisdom. The post Consultant With Decades of Experience Shares Why AI Should Be a Strategic Thinking Partner, Not a Project Driver appeared first on The Digital Project Manager. View the full article

Lloyd Skinner is the CEO of greyfly.ai, where he uses AI to build predictive intelligence that gives project leaders actionable insight before they're hit with unexpected problems and costs. In other words, he's transforming project delivery from a reactive discipline into a proactive one. The post This AI Startup CEO Is Changing Project Delivery Into a Proactive Discipline With Predictive Intelligence Models appeared first on The Digital Project Manager. View the full article

Lauren Selley is the Senior Director of Production at Code and Theory, where she oversees the end-to-end delivery of digital solutions across web and mobile. With AI now embedded in her workflows, she’s spending less time on administrative tasks — and more time driving strategic decisions. The post This Senior Director of Program Management Breaks Down the AI Tools and Integrations She Uses to Bridge Gaps in Her Clients’ Tech appeared first on The Digital Project Manager. View the full article

Stan Yanakiev is an ex-HP program manager with a software engineering background. And he is the founder of Mindrise, an AI-automation consultancy helping small businesses to get real-world value through AI. The post Ex-Hp PM and Current Ai-Automation Consultant Breaks Down How to Implement AI Effectively and Responsibly appeared first on The Digital Project Manager. View the full article

After working as a product manager for Google, Ishwar Dhanuka built an AI product designed to act as a junior PM. Just six months since launch and their announcement of pre-seed funding, ThriveAI is already changing how project teams operate. The post This Former Google PM Is Changing How Project Teams Operate With an AI PM Tool Built on the Back of AI Agents appeared first on The Digital Project Manager. View the full article

Relying on conventional risk methods? AI is the future for precision and compliance. Discover strategic insights and tools that elevate your risk management approach. The post AI in Risk Management: The Executive Guide to Opportunities, Challenges & Use Cases appeared first on The Digital Project Manager. View the full article

Unlock productivity with Notion AI. From writing assistance to document summarization, enhance your workflow and focus on what matters. The post Notion AI Features: 9 Ways to Boost Your Productivity appeared first on The Digital Project Manager. View the full article

Workload distribution is the backbone of a productive, high-performing team. In this article, we’ll unpack what it really means, why getting it right matters more than you might think, and how thoughtful workload distribution can improve collaboration, reduce burnout, and help your team consistently deliver their best work. The post Workload Distribution for Project Managers: Best Strategies to Balance the Load appeared first on The Digital Project Manager. View the full article

Outdated project management approaches won't cut it anymore. AI offers efficiency and precision, securing your competitive edge. Discover insights and strategies to transform your management practices. The post AI in Project Management: Practical Applications, Real-World Examples & Adoption Guide appeared first on The Digital Project Manager. View the full article

Traditional stakeholder management methods are becoming obsolete. AI presents a future of personalized, efficient, and competitive stakeholder interactions. This article provides strategic insights and playbooks for executives aiming to leverage AI for a distinct advantage. The post AI in Stakeholder Management: How AI Is Shaping the Future of Project Delivery appeared first on The Digital Project Manager. View the full article

AI is reshaping project management by automating admin work, improving reporting, forecasting resources, and streamlining workflows—helping teams move faster and deliver better results. The post AI Use Cases in Project Management: The Most Popular in 2025 appeared first on The Digital Project Manager. View the full article

Your current team collaboration methods may be lagging. AI is the future, promising efficiency and a personalized experience. This guide equips executives with the strategies needed to harness AI's potential in team collaboration. The post AI in Team Collaboration: Turning Emerging Tech Into a Strategic Business Edge appeared first on The Digital Project Manager. View the full article

Traditional project scheduling is outdated. AI offers a smarter, more efficient approach, giving you a competitive edge. This guide provides insights and strategies for executives to leverage AI's potential in project scheduling. The post AI in Project Scheduling: How Forward-Thinking Leaders Are Redefining the Future appeared first on The Digital Project Manager. View the full article

Traditional project monitoring is outdated. AI promises efficiency and a competitive edge. This guide offers insights and strategies for executives seeking to stay ahead. The post AI in Project Monitoring: What Every Executive Should Know About Use Cases & ROI appeared first on The Digital Project Manager. View the full article

Nate Jones is an ex-product manager who builds his own products now — while educating the masses on how to use agentic systems to their advantage. He's the guy to talk to if you want to know the nitty-gritty of using agentic pipelines for project delivery. And that's exactly why we sat down with him. The post AI Expert and Ex-Product Manager Goes Deep Into the Use of Agentic Workflows in Project Delivery appeared first on The Digital Project Manager. View the full article