Tools for Marketing and Content Creation

One of the most common questions creators and brands ask: “Is my engagement rate good?” The answer depends on your follower count. A 5% engagement rate looks very different for a neighborhood café with 500 fans than for a news publisher with half a million. That’s why we analyzed 52 million Facebook posts across 213,000 accounts with over 6.9 billion engagements collectively, to see how engagement rates shift by follower tier. The result was a clear picture of what “good” looks like — from under 1,000 followers all the way up to 1 million or more. ⚡ Want to explore more metrics like reach, posting frequency, and growth rate? Check out our Facebook benchmarks tool. 🔢 The a…

Since its launch in July 2023, Threads has gone from Meta’s “what if” project to one of the most talked-about social media platforms in the world. What started as an alternative to Twitter/X has found its own rhythm. It now attracts millions of active users, sparks cultural moments, and gives both creators and brands another space to join the conversations that matter most — no matter how niche. In fact, thanks to its growing popularity and the allure of uncharted territory, I’ve kick-started a project to grow to 1,000 followers on the platform by December 2025. Now, you may be wondering — why is Threads so buzzy? What makes it different from other text-first platforms? A…

Dark Mode is now available in Buffer! And we timed it perfectly for spooky season. This has been our second most-requested feature, with 352 upvotes from our community. We heard you loud and clear, and we're thrilled to have it ready for you! As a creator, you know the feeling: it's late at night, inspiration hits, and you're ready to plan your content for the week. Or maybe it's early morning, and you're catching up on comments before the day begins. Dark Mode is designed for precisely these in-the-zone moments. It's about creating a calm, comfortable workspace that protects your focus and reduces eye strain. More than just flipping a switchWhen we set out to create Dark…

What if you could read your audience’s mind? You could create the products your customers need, improve your profits, and save many hours. You’d become the creator or brand that just “gets it.” Ding, ding, ding! Your wish is granted. 🧞 There is a way to keep your pulse on the market and proactively anticipate what your audience wants — through social listening. What is social listening?Social listening is observing what your audience is saying about your brand and industry online to understand their needs. Let’s say you’re a skincare company. You want to launch a new product but have no idea what your audience is struggling with. Along with interviewing your current custo…

At Buffer, we build with customers, not just for them. If you’ve seen my LinkedIn posts asking for quick chats, that’s why. Real conversations sharpen our product thinking, so whenever we start exploring a new idea, we talk to the people using Buffer every day. As a product manager focused on how our users create content, these conversations are particularly helpful in understanding how users come up with ideas and where Buffer fits into their workflows. As we explored improvements to Buffer’s content creation and scheduling experience, I spoke with 30+ users across industries and goals: solopreneurs, team managers, and creators growing personal brands. We wanted to unde…

Until fairly recently, I admit that YouTube Shorts weren’t a priority in my social media mix. Then I scheduled a YouTube Short for a Buffer blog I was writing, and happened to check the analytics. 1,436 views in just a few days — that’s more than all my other videos combined. Taking a deeper look at my analytics, it’s clear that YouTube Shorts are doing all the heavy lifting: This power performance of these bite-sized videos is not just anecdotal. According to Buffer’s data, engagement on YouTube Shorts is on the rise (from 3.95% to 4.71%), with usage skyrocketing from 5.6K to 147K in just 18 months. YouTube Shorts offer a unique opportunity for creators to reach a wide…

I used to be a chronic overthinker, and it fueled my anxiety. Whenever I had to attend social gatherings, give a presentation, or even record a talking head video, my mind would spiral. I’d analyze every tiny detail until I was paralyzed, putting off the thing I intended to do. That started to change when I joined the global 100-Day Project this year — and chose posting on TikTok as my challenge. I took it on specifically to push back against the anxiety of showing up online. The more I showed up, the less I worried about being judged or coming off as “cringe.” Over time, I noticed a shift — I felt less anxious and stopped overthinking every move. Each post became a sma…

“If you can’t measure it, you can’t manage it.” I bet you’ve heard this one from Peter Drucker, one of the best-known thinkers and writers on the subject of management theory. And maybe that’s why you’re here: You know that growing on TikTok isn’t just about posting videos — you need to dig into the data to see what actually works. But, if you’re anything like me, when you first open the TikTok analytics tab, it feels like staring at a spaceship dashboard. Numbers, charts, percentages … Where do you even start? The good news is that you don’t need to measure everything; it’s more important to measure the right things based on your goals. The magic happens when you focus …

“If you want engagement, do engagement.” It’s probably the simplest social media advice I’ve ever seen (hat tip to Buffer’s Suzanne Kelly and Carolyn Kopprasch for coining that) — and it’s 100% accurate. Not just anecdotally, either. Replying to comments on your posts can significantly boost engagement across six major platforms, according to a massive analysis by Buffer’s data scientist, Julian Winternheimer. He pored over nearly 2 million posts from over 220,000 accounts on Threads, LinkedIn, Instagram, Facebook, X, and Bluesky. His conclusion was a clear and consistent pattern: Posts where creators and brands reply to comments perform better almost every time. You want…

I used to treat comments like notifications I needed to just… clear. See comment > reply if I had time > move on. But when I crossed 10,000 followers on LinkedIn — a platform where genuine community building can have benefits way beyond engagement metrics — I knew I was not doing my audience (and myself) justice. Many of my creator teammates were running into similar issues, especially if they were active on multiple platforms. Replying to comments can be pretty time-consuming. You're jumping between apps, missing notifications, and losing track of conversations. Plus, you’re missing out on the powerful engagement boost that comes with actively responding to comme…

Social media was never just a one-way broadcast channel. A holistic social media strategy includes creating useful, entertaining content and building a community. But you can’t connect with your audience if you’re not responding to comments, ignoring direct messages (DMs), and skipping brand mentions. If you’re here, you already understand why engagement matters. Most creators and small business owners struggle with: Lack of time to reply and engageScattered notifications on multiple platformsAbsence of systems makes engaging feel overwhelmingThat’s where social media engagement tools come in. They help you stay on top of your notifications across channels, collaborate wi…

It goes without saying that managing multiple social media platforms — whether for yourself or for a brand — can mean some serious multitasking. On any given day, you are: Creating social media posts, repurposing existing content for socials, staying on top of trends across multiple platforms, reviewing your analytics for social media reporting, and so much more. If you’re a creator or a small business owner managing your social media presence yourself, all of this is in addition to running your business. Luckily, there are plenty of social media management tools to take some of the tasks off your to-do list — and make all that work a little more fun. These are the 11 …

You open Instagram to grab a trending audio for a reel. Just one quick thing. Two hours later, you're still scrolling. You haven't created anything. You haven't even saved the audio you meant to find. And now it's 10 p.m., and you're mentally exhausted — and a little sad, tbh — from consuming content instead of making it. (Seriously, why is Instagram's search function on the Explore page?) Oh, wait, that was me. Hi. 👋 High up on the list of Things I Do Not Have Time For (along with low-carb diets, marathons, and the new season of Stranger Things) is doomscrolling. I'm a mom with a full-time job, and I'm an active creator. I also have ADHD. For what it's worth, I actually …

There's no guaranteed formula for TikTok virality. You can't predict which video will take off. But there are various strategies to increase your chances of achieving viral success on TikTok. These methods still can’t guarantee virality, but they can tip the scales in your favor. This article will share ten such tips to help you create viral content. But first: What does it even mean to go ‘viral’ on TikTok? Jump to a section: What counts as a viral TikTok video? Don’t chase virality just for the sake of it Consistency is the bedrock of virality There’s no one surefire formula for going viral on TikTok How long does it take for a TikTok to go v…

If you’ve ever gotten lost in the rabbit hole of swiping through Instagram Stories, you know how compelling (and dare I say addictive) they can be. I’ve broken down their main benefits below: Increased engagementSimple setup and quick sharingFlexible creative toolsThe good news is that stories are incredibly easy to use. The challenge: that same ease-of-use means that you need to grab the attention of your viewer quickly because, as easy as it is to reach people, it’s just as easy to lose them. Thanks to Instagram Story Highlights (which are at the top of every profile), you can turn your temporary stories into evergreen content. Here are some genius story ideas (with ex…

I joined LinkedIn in 2020 as an eager freelance writer, but I didn’t get the hype. Everyone looked so polished, and I felt like I had nothing valuable to add. So I left, convinced the platform wasn’t for me. When I later niched down into SaaS writing, something shifted. My ideal clients — marketers, founders, content leads — were all active on LinkedIn. If I wanted to reach them, I had to show up here. At first, I wasn’t sure what to post or how to stay consistent. But five years after that first attempt, I’ve: Done a 90-day posting streak from January 1 to March 31, 2025Posted every weekday since thenRecently landed a freelance writing gig with Userpilot, through a refe…

“Work smarter, not harder” has always been one of my favorite phrases. But now that I’ve entered my working-mom-of-a-toddler era, it’s taken on a whole new meaning. I only have so many hours in a day, and if I want to have any semblance of free time, I need to make the most of them. Enter: these AI productivity tools, all of which help me streamline, automate, and optimize as much as possible. Some of them help me save hours of work, others a few minutes, while some just help me maintain my sanity — it all counts. Every second I save goes toward that glorious hour or two when my work is done, my daughter is snuggled up in bed, and I can cozy up with (read: pass out on) a…

BFCM — Black Friday and Cyber Monday — is an exhilarating but often daunting time of year for business owners and marketers. Now that fantastic deals are table stakes, it can feel like shouting into a crowded room to ensure your brand gets the attention it deserves. But capturing market attention is well worth doing over this high-spend period. According to Adobe Analytics, Black Friday 2024 alone generated $10.8 billion in online sales (up 10.2% from $9.8 billion in 2023), and Cyber Monday saw $13.3 billion. The full 2024 holiday season reached a record $241.4 billion in online spending, making 2025 poised for another record-breaking year. To help you stand out from th…

We’ve all been part of the rush to figure out gifts for family and friends as the holiday season approaches. Many companies even recommend starting holiday shopping (plus social media and email marketing campaigns) months early to avoid shipping delays or out-of-stock notifications. The holiday season often means a busy time for brands — and that’s what events like Black Friday and Cyber Monday intend to capitalize on. But sentiments are changing. People are questioning and expecting more of the brands they shop from and 89 percent of shoppers say they would be loyal customers of a brand associated with a good cause, given similar price and quality. Brands are also sayin…

TikTok LIVE is a blank canvas that creators and brands have adopted in different ways. Some creators stream games as they would on Twitch. Others perform or create content in real-time on the platform. Going live on TikTok can help you increase your engagement, reach new audiences, and grow your following. It’s also a great way to start monetizing your TikTok presence through TikTok Gifts. If you're curious about how to go live on TikTok, you'll need to meet some requirements for TikTok LIVE access: Have 1,000 followers, andBe older than 16 (18 if you want to monetize)Once you're there, you’re ready to start streaming! In this article, I’ll explain how to go live on TikT…

From the moment I launched The Flourish Market — a boutique that specializes in selling clothing, accessories, and gifts that have a bigger purpose — I knew that we would need to think about our holiday promotions differently. Given that most of the 200+ brands we partner with are B Corps or fair trade companies, our margins are already tighter than the average store. I felt the biggest discount we could afford to offer holiday shoppers would be 20%, which isn’t very exciting when the big box stores and even smaller boutiques would be offering 40-60% (or more) off. I’ve always been a big believer that when you can’t compete, you get creative. So I thought about what we …

If you create content regularly, you understand the pressure to always be “on”. To be a conveyor belt of ideas. To be writing, filming, editing, posting, and engaging. It’s a lot! And then start the cycle all over again with each new post. Being a creator can sound like a dream job from the outside, but in reality, it can be exhausting. So it’s really not surprising to me that 52% of creators admit to experiencing burnout — I’m definitely one of them. If you're reading this, I’m guessing you get it too. What weighed down my brain wasn’t even the ‘creation’ part. It was the pressure to remember every single good idea (and the constant fear of losing one) that gave me crea…

As an Engineering Manager at Buffer, I write a lot — Slack messages, proposals, code, documentation, and feedback. And as AI tools became part of my workflow, I found myself writing even more. I've always been slow at typing, and I think better by talking than by writing. It never felt like a big limitation before, but with AI tools, I started feeling it more and more. I'd keep prompts short even when I knew I should add more detail, because typing it all out felt tedious. Then I tried ChatGPT's voice feature and something clicked. I could include all the context and nuance that I'd normally skip. I wanted that experience everywhere, not just in one app. So over the last …

As a freelancer, I always wondered, “What would happen if I needed to take an extended medical leave?” I’m not the kind of person to take a month-long trip, and I’ve never taken more than 7-10 days off at a time (which requires meticulous planning ahead of time!). If I don’t work, my revenue is $0. I run a solo business, so my income is 100% dependent on me. So what would happen if I couldn’t work? Would my clients understand? Would my social media engagement take a nosedive? Would my business crumble? I found out this year when I was diagnosed with a brain tumor. Not exactly what I was expecting. I needed brain surgery, and recovery was expected to take a minimum of six…

Most creators use Buffer to schedule posts. I turned it into a creativity lab — and in 90 days, my impressions tripled and my newsletter passed 1,700 subscribers. After 12 years of working at Netflix, I assumed I knew how to handle content systems. But stepping into the creator economy was a different game. I needed more than a scheduling tool — I needed a way to capture ideas as fast as they came to me. That’s when Buffer shifted from a scheduler into the missing piece of my creative process. With it, I built a system that turned scattered thoughts into consistent content. In 90 days, I went from 3,500 followers posting sporadically to reaching 100K+ people every month. …