Tools for Marketing and Content Creation

Until fairly recently, I admit that YouTube Shorts weren’t a priority in my social media mix. Then I scheduled a YouTube Short for a Buffer blog I was writing, and happened to check the analytics. 1,436 views in just a few days — that’s more than all my other videos combined. Taking a deeper look at my analytics, it’s clear that YouTube Shorts are doing all the heavy lifting: This power performance of these bite-sized videos is not just anecdotal. According to Buffer’s data, engagement on YouTube Shorts is on the rise (from 3.95% to 4.71%), with usage skyrocketing from 5.6K to 147K in just 18 months. YouTube Shorts offer a unique opportunity for creators to reach a wide…

From the moment I launched The Flourish Market — a boutique that specializes in selling clothing, accessories, and gifts that have a bigger purpose — I knew that we would need to think about our holiday promotions differently. Given that most of the 200+ brands we partner with are B Corps or fair trade companies, our margins are already tighter than the average store. I felt the biggest discount we could afford to offer holiday shoppers would be 20%, which isn’t very exciting when the big box stores and even smaller boutiques would be offering 40-60% (or more) off. I’ve always been a big believer that when you can’t compete, you get creative. So I thought about what we …

The social media management tool you choose can set the tone for how you grow your presence. You want it to be easy and flexible — without stretching your budget. Buffer and Later are two names you’ll see often, each offering different ways to help you schedule posts, connect with your audience, and analyze performance. If you’re weighing your options between Buffer and Later, you’re in the right place. The key differences and similarities to look for between them are: Jump to a section: Buffer vs. Later features overview Plans and pricing Social media scheduling and planning Capturing ideas and planning content Social media engagement Soci…

Everyone says consistency is the key to growth on social media: more likes, more shares, more leads. And they’re right — Buffer’s own data shows that consistent posting can multiply engagement across platforms. What few people talk about is how on earth you actually do it. And more importantly, how do you make it sustainable, so you don’t burn out two weeks in? When I left my role as a marketing manager to go solo as a Notion builder and creator, I knew that showing up regularly would make or break my business. But this time, there was no team, no external deadlines, no boss asking for drafts. I was my own boss. It was just me, my ideas, and the blank page. That meant I n…

I hit 20,000 followers on LinkedIn in August 2025. The number itself is worth celebrating. After all, who doesn’t love a milestone number? However, it has also led to much reflection about where and why I started on the platform. This was the first year I set a clear growth goal for LinkedIn, and reaching it gave me a reason to pause and ask: What actually drove this growth? What changed along the way? And what comes next? In this article, I’ll share the strategies that fueled my growth, the opportunities that came with hitting 20K, and the challenges I’ve had to navigate along the way. I’ll also share how I plan to approach LinkedIn (and content more broadly) in this nex…

Dark Mode is now available in Buffer! And we timed it perfectly for spooky season. This has been our second most-requested feature, with 352 upvotes from our community. We heard you loud and clear, and we're thrilled to have it ready for you! As a creator, you know the feeling: it's late at night, inspiration hits, and you're ready to plan your content for the week. Or maybe it's early morning, and you're catching up on comments before the day begins. Dark Mode is designed for precisely these in-the-zone moments. It's about creating a calm, comfortable workspace that protects your focus and reduces eye strain. More than just flipping a switchWhen we set out to create Dark…

At Buffer, we build with customers, not just for them. If you’ve seen my LinkedIn posts asking for quick chats, that’s why. Real conversations sharpen our product thinking, so whenever we start exploring a new idea, we talk to the people using Buffer every day. As a product manager focused on how our users create content, these conversations are particularly helpful in understanding how users come up with ideas and where Buffer fits into their workflows. As we explored improvements to Buffer’s content creation and scheduling experience, I spoke with 30+ users across industries and goals: solopreneurs, team managers, and creators growing personal brands. We wanted to unde…

As an Engineering Manager at Buffer, I write a lot — Slack messages, proposals, code, documentation, and feedback. And as AI tools became part of my workflow, I found myself writing even more. I've always been slow at typing, and I think better by talking than by writing. It never felt like a big limitation before, but with AI tools, I started feeling it more and more. I'd keep prompts short even when I knew I should add more detail, because typing it all out felt tedious. Then I tried ChatGPT's voice feature and something clicked. I could include all the context and nuance that I'd normally skip. I wanted that experience everywhere, not just in one app. So over the last …

Whenever I dream up a home improvement project for my place, I work the smartest and fastest when I have the right tools. The difference between having helpful resources and trying to figure everything out manually? It's huge – and it shows in your results. The same principle applies to digital marketing. How can you work smarter and faster with SEO? It starts with having the right tools. Whether you’re just getting started with SEO or you’ve been at it for a while, these free tools can make a real impact on your visibility in search. They’re user-friendly and give you a peek into the factors that determine how well your content performs. Let’s dive in and see which tools…

Staying consistent on TikTok sounds simple enough. But coming up with video ideas, filming, editing, writing captions, and posting nearly every day? That’s a full-time job — with overtime. That is, unless you work smart. Scheduling your TikTok videos ahead of time is like unlocking the “easy mode” of consistency — giving you more breathing room and better results. In this guide, I’ll walk you through exactly how to schedule TikTok posts (on both desktop and mobile) and help you find the best method for your workflow. Jump to a section: How to schedule TikTok posts on desktop How to schedule TikToks on desktop using the TikTok web browser …

We’ve all been part of the rush to figure out gifts for family and friends as the holiday season approaches. Many companies even recommend starting holiday shopping (plus social media and email marketing campaigns) months early to avoid shipping delays or out-of-stock notifications. The holiday season often means a busy time for brands — and that’s what events like Black Friday and Cyber Monday intend to capitalize on. But sentiments are changing. People are questioning and expecting more of the brands they shop from and 89 percent of shoppers say they would be loyal customers of a brand associated with a good cause, given similar price and quality. Brands are also sayin…

Social media links make it easy for people visiting your website to find your business on social media — an essential first step toward growing your audience. Since every company has a different branding style, you might not want to use a social media platform's traditional icon styling. So, how can you find free social media icons that suit your brand? We’ve scoured the internet for 40 stylish and versatile social media logo files. The best part is that everything on this list is free, so you can stay on brand without spending a dime. 1. FlatIconFlatIcon is a database offering including each social media app’s original logos and combination icons — if that's something y…

If Ali Abdaal can’t think of a sufficiently intriguing thumbnail for his video ideas, he won’t even make the video. No matter how great the idea is, the YouTuber with 5 million subscribers revealed it’s not worth the effort of writing, recording, and editing a video if he doesn’t have a showstopper thumbnail for it — because no one is going to watch it. But wait: YouTube is a video platform, so how much can a static image contribute to your content success? Surely you can scrub to a still from your video in YouTube Studio, and you’re good to go? Turns out: not quite. There’s a good reason YouTuber MrBeast famously pays around $10,000 for a single thumbnail design and gen…

Our data scientist has uncovered loads of fascinating numbers about social media performance this year. The best times to post based on engagement, how often you should be posting on various platforms to maximize your reach, what the impact of replying to your comments actually is, and a whole lot more — Julian Winternheimer has been busy! But this might be his most important analysis yet. We give you: ✨ The Most Used Emojis in Social Media Posts in 2025. ✨ According to his analysis of millions of posts, these are the most-used emojis in social media posts this year. OK, OK, it’s probably not the most important, actionable study we’ve ever done… and it probably won’t help…

One of the first hires we made at Buffer was for our customer support team, and that was intentional. We've always wanted every person who reaches out to feel genuinely valued and heard, striving to set the bar for exceptional customer support. That commitment to excellence in customer support hasn't changed in the nearly 15 years we've been in business. Over the years, we've built a team where everyone takes ownership of the customer experience and actively seeks new ways to deliver stand-out experiences. Buffer’s customer support team includes 18 talented teammates from seven countries, and the average tenure for our team is nine years. Through thoughtful planning with …

One of the most common questions creators and brands ask: “Is my engagement rate good?” The answer depends on your follower count. A 5% engagement rate looks very different for a neighborhood café with 500 fans than for a news publisher with half a million. That’s why we analyzed 52 million Facebook posts across 213,000 accounts with over 6.9 billion engagements collectively, to see how engagement rates shift by follower tier. The result was a clear picture of what “good” looks like — from under 1,000 followers all the way up to 1 million or more. ⚡ Want to explore more metrics like reach, posting frequency, and growth rate? Check out our Facebook benchmarks tool. 🔢 The a…

What if you could read your audience’s mind? You could create the products your customers need, improve your profits, and save many hours. You’d become the creator or brand that just “gets it.” Ding, ding, ding! Your wish is granted. 🧞 There is a way to keep your pulse on the market and proactively anticipate what your audience wants — through social listening. What is social listening?Social listening is observing what your audience is saying about your brand and industry online to understand their needs. Let’s say you’re a skincare company. You want to launch a new product but have no idea what your audience is struggling with. Along with interviewing your current custo…

“If you can’t measure it, you can’t manage it.” I bet you’ve heard this one from Peter Drucker, one of the best-known thinkers and writers on the subject of management theory. And maybe that’s why you’re here: You know that growing on TikTok isn’t just about posting videos — you need to dig into the data to see what actually works. But, if you’re anything like me, when you first open the TikTok analytics tab, it feels like staring at a spaceship dashboard. Numbers, charts, percentages … Where do you even start? The good news is that you don’t need to measure everything; it’s more important to measure the right things based on your goals. The magic happens when you focus …

“If you want engagement, do engagement.” It’s probably the simplest social media advice I’ve ever seen (hat tip to Buffer’s Suzanne Kelly and Carolyn Kopprasch for coining that) — and it’s 100% accurate. Not just anecdotally, either. Replying to comments on your posts can significantly boost engagement across six major platforms, according to a massive analysis by Buffer’s data scientist, Julian Winternheimer. He pored over nearly 2 million posts from over 220,000 accounts on Threads, LinkedIn, Instagram, Facebook, X, and Bluesky. His conclusion was a clear and consistent pattern: Posts where creators and brands reply to comments perform better almost every time. You want…

BFCM — Black Friday and Cyber Monday — is an exhilarating but often daunting time of year for business owners and marketers. Now that fantastic deals are table stakes, it can feel like shouting into a crowded room to ensure your brand gets the attention it deserves. But capturing market attention is well worth doing over this high-spend period. According to Adobe Analytics, Black Friday 2024 alone generated $10.8 billion in online sales (up 10.2% from $9.8 billion in 2023), and Cyber Monday saw $13.3 billion. The full 2024 holiday season reached a record $241.4 billion in online spending, making 2025 poised for another record-breaking year. To help you stand out from th…

Countless nonprofits are doing meaningful work every day, and at Buffer, we want to play a small part in helping them share their stories and amplify their impact online. To do that, we offer nonprofits a 50% discount, something we've done since the early days of Buffer. While our pricing is already designed to be accessible for everyone, the additional nonprofit discount helps make content creation even more attainable for these organizations focused on the public good. I'm one of the Buffer teammates who review requests from organizations applying for our nonprofit discount. And, I gotta tell ya, these organizations are incredible! Every time I connect with them, I lea…

Over the past decade, Instagram has grown exponentially, with more than a billion monthly active users. However, with that increase in users has come an equal rise in fake accounts. You’ve probably received a weird-looking comment or direct message on Instagram that you could immediately tell was a scam. But fake accounts are becoming increasingly sophisticated as they take on a more “human” tone. Scammers create these fake profiles to spread false info, steal your personal details, and sometimes even bully people online. As an Instagram user, you have the power to spot fake accounts and take them down, and in this article, we explore how to do that. Jump to a section:…

This is probably going to age me, but remember when adding a link to an Instagram Story required you to have at least 10,000 followers? Thankfully these days, it's a whole lot easier with Instagram's link sticker — and you can use it no matter how many followers you have. It's well worth doing, too, particularly if you want to monetize your work on Instagram. Over 60 percent of Instagrammers use the platform to research brands and products, and including links in your stories is an excellent way to get them over to your website or products. Convinced yet? Here's exactly how to add a link to an Instagram Story, using the platform's handy link stickers — along with some exa…

I used to treat comments like notifications I needed to just… clear. See comment > reply if I had time > move on. But when I crossed 10,000 followers on LinkedIn — a platform where genuine community building can have benefits way beyond engagement metrics — I knew I was not doing my audience (and myself) justice. Many of my creator teammates were running into similar issues, especially if they were active on multiple platforms. Replying to comments can be pretty time-consuming. You're jumping between apps, missing notifications, and losing track of conversations. Plus, you’re missing out on the powerful engagement boost that comes with actively responding to comme…

There's no guaranteed formula for TikTok virality. You can't predict which video will take off. But there are various strategies to increase your chances of achieving viral success on TikTok. These methods still can’t guarantee virality, but they can tip the scales in your favor. This article will share ten such tips to help you create viral content. But first: What does it even mean to go ‘viral’ on TikTok? Jump to a section: What counts as a viral TikTok video? Don’t chase virality just for the sake of it Consistency is the bedrock of virality There’s no one surefire formula for going viral on TikTok How long does it take for a TikTok to go v…