Tools for Marketing and Content Creation

I’ve been fortunate that we've closed down for the last week of the year for the last eight years that I’ve been at Buffer. We kicked off this at the end of 2016 and have kept up every year since then. Closing down for the last week of the year is an opportunity to pause and recharge. It’s like a reset, except across the whole company. I love telling people about this practice at Buffer because they have so many questions about how we continue to operate while closing down for a week. As we work with many small businesses and creators who can sometimes struggle with working over the holidays, it feels especially important to share how we’re going about this. So in thi…

This is probably going to age me, but remember when adding a link to an Instagram Story required you to have at least 10,000 followers? Thankfully these days, it's a whole lot easier with Instagram's link sticker — and you can use it no matter how many followers you have. It's well worth doing, too, particularly if you want to monetize your work on Instagram. Over 60 percent of Instagrammers use the platform to research brands and products, and including links in your stories is an excellent way to get them over to your website or products. Convinced yet? Here's exactly how to add a link to an Instagram Story, using the platform's handy link stickers — along with some exa…

Threads might look a bit like Twitter and feel like Instagram, but the fledgling social media platform is a bit of both — and neither. Threads has been positively flying since it first burst onto app stores in 2023. In just a few years, the Meta-owned app amassed 141.5 million daily active users, with many serious superfans in its ranks (several of the Buffer team among them!). And those superfans will be quick to tell you that social media strategies for Instagram and Twitter/X aren't plug-and-play for Threads. The Threads algorithm is all its own, and — if you're serious about building an audience on Threads — it's well worth getting familiar with how it works. Whic…

Delivering consistent mobile experiences is hard. Between iOS and Android's distinct design languages, different versions of native components, and Buffer's own design language, mobile apps can sometimes feel fragmented. Designers and developers end up speaking different languages, duplicating work, and shipping experiences that feel inconsistent across platforms. At Buffer, we really felt this friction. Our mobile design workflow wasn't as efficient as it could have been. We spent too much time reinventing the wheel, manually patching together screenshots, and playing catch-up with our web app counterpart. We knew we needed a better way. So we built one. Meet 🍿 Popcorn T…

Landing paid partnerships as a creator doesn’t necessarily require a huge following — but it does require a professional influencer media kit. Many brands and companies are happy to work with creators and influencers with smaller followings, but they’ll likely want to see some proof of your metrics and professionalism before sending you a contract or products. Enter: a media kit. Media kits are essential for social media influencers looking to monetize their work, no matter their audience size, says Ayomi Samaraweera, former TikTok employee turned creator, now the founder of Canopy, an online community for creators. Ayomi would know — she landed her first deal with only …

Managing multiple social media accounts can feel like a lot — especially when you're doing it solo. But with the right approach, it doesn't have to be overwhelming. If you're a creator or small business owner trying to stay active across multiple social media networks, you're probably wondering how to make it all work without burning out. This article shares seven strategies you can use (with software recommendations in between) to manage multiple social media accounts effectively. Quick summary: how to manage multiple accountsUse templates: Create repeatable formats in Canva to reduce design time and maintain brand consistency.Repurpose and crosspost: Share high-performi…

Trends, launches, algorithm shifts, new platforms... As a social media manager or creator, there's a lot beyond your control. But there are some things you can plan for. And doing that makes creating space for the many spur-of-the-moment posts you’ll need to create in 2026 just a smidge easier. Enter: This comprehensive list of all major dates you might need to create content about, from January to December. Everything from key national holidays, culturally important dates, headline-making events, and tongue-in-cheek holidays. Superbowl LX? Dress Up Your Pet Day? Mother’s Day? It’s all here. Use this comprehensive list to mark what matters for your audience, pause during …

Countless nonprofits are doing meaningful work every day, and at Buffer, we want to play a small part in helping them share their stories and amplify their impact online. To do that, we offer nonprofits a 50% discount, something we've done since the early days of Buffer. While our pricing is already designed to be accessible for everyone, the additional nonprofit discount helps make content creation even more attainable for these organizations focused on the public good. I'm one of the Buffer teammates who review requests from organizations applying for our nonprofit discount. And, I gotta tell ya, these organizations are incredible! Every time I connect with them, I lea…

Social media shifts every year — with new features, algorithm changes, and more competition for attention. And a lot of it is beyond your control not what the algorithm prioritizes, nor what goes viral, nor how people respond to your content. However, you’re in luck: even with so much outside your influence, two actions you can do, remain reliable for growth: showing up consistently and engaging with the people who show up for you. In this guide, we’ll break down why these two actions matter, how to strengthen each aspect, and the additional layers, like how often to post, when to post, and what formats to prioritize, that can help you accelerate your results in 2026. Eng…

How do you really know if your likes, comments, and shares are “good enough”? It’s easy to stare at your own numbers in isolation and feel unsure. Sometimes, your social performance only makes sense when you can stack it up against businesses similar to yours. In this article, I’ll walk you through the latest social media benchmarks across five major platforms, giving you a clear, grounded sense of where you stand and where you can grow. I’ve used data from the following Buffer reports: Buffer’s best times to post on social media — which analyzed one million posts sent through BufferBuffer’s Instagram benchmarks — calculated using aggregated data from over 27 million post…

One of the most common questions creators and brands ask: “Is my engagement rate good?” The answer depends on your follower count. A 5% engagement rate looks very different for a neighborhood café with 500 fans than for a news publisher with half a million. That’s why we analyzed 52 million Facebook posts across 213,000 accounts with over 6.9 billion engagements collectively, to see how engagement rates shift by follower tier. The result was a clear picture of what “good” looks like — from under 1,000 followers all the way up to 1 million or more. ⚡ Want to explore more metrics like reach, posting frequency, and growth rate? Check out our Facebook benchmarks tool. 🔢 The a…

If you create content regularly, you understand the pressure to always be “on”. To be a conveyor belt of ideas. To be writing, filming, editing, posting, and engaging. It’s a lot! And then start the cycle all over again with each new post. Being a creator can sound like a dream job from the outside, but in reality, it can be exhausting. So it’s really not surprising to me that 52% of creators admit to experiencing burnout — I’m definitely one of them. If you're reading this, I’m guessing you get it too. What weighed down my brain wasn’t even the ‘creation’ part. It was the pressure to remember every single good idea (and the constant fear of losing one) that gave me crea…

I keep catching myself doing this thing lately: staring at an Instagram ad, listening to a podcast intro, scrolling past a post — and wondering, 'Wait, is this AI?' Turns out, I'm not alone. A survey by Getty Images states that 76% of people agree: ‘It’s getting to the point where I can’t tell if an image is real’. And it’s this simple sentiment of wondering whether something is real or not that raises an important question for us marketers and creators: How can we shift the narrative of doubt and start focusing on building trust instead? I’ve been reflecting on this for a while now, asking myself what really makes me trust something online and I keep coming back to the s…

“If you want engagement, do engagement.” It’s probably the simplest social media advice I’ve ever seen (hat tip to Buffer’s Suzanne Kelly and Carolyn Kopprasch for coining that) — and it’s 100% accurate. Not just anecdotally, either. Replying to comments on your posts can significantly boost engagement across six major platforms, according to a massive analysis by Buffer’s data scientist, Julian Winternheimer. He pored over nearly 2 million posts from over 220,000 accounts on Threads, LinkedIn, Instagram, Facebook, X, and Bluesky. His conclusion was a clear and consistent pattern: Posts where creators and brands reply to comments perform better almost every time. You want…

There's no guaranteed formula for TikTok virality. You can't predict which video will take off. But there are various strategies to increase your chances of achieving viral success on TikTok. These methods still can’t guarantee virality, but they can tip the scales in your favor. This article will share ten such tips to help you create viral content. But first: What does it even mean to go ‘viral’ on TikTok? Jump to a section: What counts as a viral TikTok video? Don’t chase virality just for the sake of it Consistency is the bedrock of virality There’s no one surefire formula for going viral on TikTok How long does it take for a TikTok to go v…

Most creators use Buffer to schedule posts. I turned it into a creativity lab — and in 90 days, my impressions tripled and my newsletter passed 1,700 subscribers. After 12 years of working at Netflix, I assumed I knew how to handle content systems. But stepping into the creator economy was a different game. I needed more than a scheduling tool — I needed a way to capture ideas as fast as they came to me. That’s when Buffer shifted from a scheduler into the missing piece of my creative process. With it, I built a system that turned scattered thoughts into consistent content. In 90 days, I went from 3,500 followers posting sporadically to reaching 100K+ people every month. …

Since Elon Musk took over Twitter, or X as it’s now called, a number of alternative platforms have emerged to capture users who have been leaving. Some focus on tight-knit communities, while others aim to match or exceed Twitter’s original reach. One popular option is Bluesky. It’s a decentralized social network built on the AT Protocol. The platform has seen steady growth and frequent updates since launch, making it an intriguing choice for people seeking alternatives to X. Because it’s open source, developers can propose changes and potentially shape the platform’s future. 💡Schedule your Bluesky posts! With Buffer's Bluesky integration, you can cross-post to other platf…

If you've been wanting to post on social media but keep putting it off, this one's for you. I asked Buffer's team of creators — because creating is important to us since our product is for creators — to share what actually helped them get past the fear, overthinking, and blank-page paralysis that accompanies early-stage content creation. And their advice was refreshingly actionable. A bit of backstory: In an initiative spearheaded by Sabreen Haziq, our Senior Brand & Community Manager, Buffer's team has been transforming into a group of creators with real skin in the game. Over the past 8 months, we've collectively: Published over 11,000 postsEarned 14 million impress…

Our old homepage hero technically showed all the platforms we support — but it felt overly corporate. Like a feature list wearing a trench coat. So in early 2025, we redesigned our homepage as part of an overall website redesign. …

One of the first hires we made at Buffer was for our customer support team, and that was intentional. We've always wanted every person who reaches out to feel genuinely valued and heard, striving to set the bar for exceptional customer support. That commitment to excellence in customer support hasn't changed in the nearly 15 years we've been in business. Over the years, we've built a team where everyone takes ownership of the customer experience and actively seeks new ways to deliver stand-out experiences. Buffer’s customer support team includes 18 talented teammates from seven countries, and the average tenure for our team is nine years. Through thoughtful planning with …

“Work smarter, not harder” has always been one of my favorite phrases. But now that I’ve entered my working-mom-of-a-toddler era, it’s taken on a whole new meaning. I only have so many hours in a day, and if I want to have any semblance of free time, I need to make the most of them. Enter: these AI productivity tools, all of which help me streamline, automate, and optimize as much as possible. Some of them help me save hours of work, others a few minutes, while some just help me maintain my sanity — it all counts. Every second I save goes toward that glorious hour or two when my work is done, my daughter is snuggled up in bed, and I can cozy up with (read: pass out on) a…

Ever noticed how, if you’re really on top of replying to your LinkedIn comments, your posts seem to perform better? I certainly have — and now I have some seriously impressive data to back my anecdotal evidence. Replying to comments on your LinkedIn posts can boost engagement by around 30%, according to a massive analysis by Buffer's data scientist, Julian Winternheimer. Julian analyzed 72,000 LinkedIn posts from nearly 25,000 accounts, and the pattern was clear: When creators engage back in their comments, their posts perform significantly better relative to their own baseline. This is one of my favorite data analyses we’ve done at Buffer, because it’s hard evidence that…

Great experiences rarely come from one big moment. They’re built through hundreds of small details that add up over time. That idea guided how we spent some time this year focusing on customer experience at Buffer. Customer Experience Week was our first dedicated, cross-functional sprint centered entirely on how Buffer feels to use. We took advantage of the natural slowdown at the end of the year to form small teams, each focused on one improvement they believed they could meaningfully ship in a short window. This wasn’t our first experiment with focused building time. We’ve run initiatives like Build Week in 2022 and 2023, where teams explored new ideas and shipped exper…

Social media managers are juggling multiple plates at once every day: brainstorming content ideas and creating text and video contentscheduling posts and engaging on multiple social media accountsanalyzing social media marketing performance and tweaking strategy based on data…And a lot moreWhew. It takes some elbow grease to keep the wheels spinning. But what if you don’t have to do all that every single day? What if you could automate the mundane, repetitive tasks to social media tools and focus on your core jobs that actually move the needle toward your return-on-investment (ROI)? Enter: Social media automation aka using software to automate repetitive tasks like sched…

This post was originally published on October 15, 2014, and we have just updated it with the latest information and screenshots of Twitter analytics. We're longtime Twitter fans, it's been an amazing tool for building personal brands and helping small businesses grow. Yelitsa Jean-Charlies is a good example of both, she's founder of Healthy Roots Dolls and she used Twitter to grow her brand and bring “the beauty of our diversity to the toy aisle.” Since 2017, she's been using Twitter to build a brand rooted in authenticity and her personal story. Through Twitter, she tripled her mailing list, got new partnerships, generated organic leads, and contributed to the conversat…