Tools for Marketing and Content Creation

Paid advertising on social media can be incredibly powerful if you're battling to reach the right audience — especially when you need to tap into very specific demographics. Which is where Facebook really shines. With over 3 billion monthly active users, it's no surprise that Facebook is the go-to social media platform for running ads. The Facebook algorithm can be tricky to figure out, especially when you're just starting out as a small business owner, creator, or social media manager. That's where Facebook advertising comes in — it helps you reach your audience more reliably. That's why, when it comes to social media strategy, understanding how to advertise on Facebook…

Most social media tools — including Buffer, historically — operate on a pretty simple model: you give us your content, we publish it, we show you some charts. If you want to improve, that's on you. Go look at the analytics. Figure out what's working. Adjust your strategy. Come back and use the tool again. The problem is the gap between the data and what you're supposed to do with it. It’s where most people get stuck. Take posting times as an example. It's one of the most common questions we hear: "When should I post?" And the honest answer has always been: "It depends. Look at your analytics. Test different times. See what works for your audience." Which is technically co…

For a word that determines so much of how social media and the creator economy operate, engagement can be pretty hard to pin down. So, we looked at the data. This report documents how engagement works across social media in 2026. Not how we wish it worked or not how platforms market it — but what the data shows. To understand what's actually happening across feeds right now, we dug into tens of millions of posts published through Buffer — looking at engagement baselines, reply behavior, posting frequency, and how different formats perform across platforms. The short version: If you're spending more energy looking for the perfect time to post than you are replying to the p…

On March 21, 2006, founder Jack Dorsey set up his “twttr”: Since then, some of the most important, world-changing moments have unfolded on Twitter in real-time for all to see, react to, and engage with. A lot has changed since those early days, including the platform’s name. When Elon Musk officially acquired Twitter on October 27, 2022, for $44 billion, he renamed it X. Almost four years later, people are still calling the platform Twitter, so, in this article, we’ll jump around between the two names or use both. just setting up my twttr — jack (@jack) March 21, 2006 If you’re new to X, or feel like you’re no longer sure how to use Twitter after all the changes, this a…

I have three kids under five — and getting them out of the house regularly is essential. I'm always scouring Google Reviews for new and interesting kid-friendly things to do in our neighbourhood. I look for great reviews, of course, but you know what stands out even more? Reviews with responses from the business. There's a "kids' cafe" not far from us that responds to every review. That tells us they care about their customers — and we go there often. I know I'm not alone in this, either. BrightLocal's research found that 88 percent of consumers would use a business that responds to all of its reviews, both positive and negative. Here's the data on why you should be repl…

If you use Buffer, then you’re familiar with our Composer. It’s where every post begins. Where you draft, tweak, preview, and hit publish. It’s the most-used surface in the entire product, and it’s the core of our value. For a while now, though, the composer has been showing its age. Not necessarily to users (it worked!), but under the hood, it was built on legacy code that made it increasingly difficult to maintain, improve, and extend. Every small change carried risk. Every new feature required navigating layers of complexity that slowed us down. So we decided it was finally time to do something about it. Over the past few months, a small team at Buffer has been moder…

We recently started a small project to clean up how parts of our systems communicate behind the scenes at Buffer. Some quick context: we use something called SQS (Amazon Simple Queue Service. These queues act like waiting rooms for tasks. One part of our system drops off a message, and another picks it up later. Think of it like leaving a note for a coworker: "Hey, when you get a chance, process this data." The system that sends the note doesn't have to wait around for a response. Our project was to perform routine maintenance: update the tools we use to test queues locally and clean up their configuration. But while we were mapping out what queues we actually use, we fou…

For years, Alexandrea Browman's team had two options when it came to responding to client comments and messages on social media: log in with the client's credentials (a security risk), or navigate Meta Business Suite (time-consuming and clunky). Neither was great. And community management wasn't a nice-to-have for her boutique agency, Sapphire Social — it's their specialty. So when she found a tool that solved it, it was a no-brainer." With Buffer, it's just all in one place," she says. "It's so easy." Alexandrea has been working in social media for over a decade. For the last three years, she's been running Sapphire Social, an agency based in Oregon. She manages around …

If you’ve spent any time on social media lately, it’s easy to believe that video is the be-all and end-all. Instagram Reels, YouTube Shorts, TikToks, LinkedIn’s video feed: it’s everywhere, and it feels like every platform is building for it. If you’re looking to build an audience, “more video” is often touted as the answer. But is that true? It turns out — as is often the case with social media — it depends. Video certainly performs best on some platforms, but it’s not quite as cut-and-dried on others. This data comes from our 2026 State of Social Media Engagement report, which analyzed millions of posts across all major platforms. And, at the risk of sounding like a cli…