Keeping Remote Teams Engaged

THINK back to the last difficult conversation you had. What happened? Maybe you lashed out, got defensive, dodged or overexplained; possibly you lied, got passive-aggressive, or completely shut down, unable to talk. Whatever the reaction, I want you to know that it’s normal. In high-stress interactions, our walls go up, and our armor comes on and we’re ready to protect ourselves in any way we can. Most of the time in difficult interactions, we turn cold. Our bodies tense up, and we’re on the defensive. We start saying things that are hurtful and unhelpful and likely have to repair the situation with multiple conversations to get the issue resolved. This toughness that we…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Nido Qubein on becoming a transformational leader: “Our team knows that the highest order of leadership is to tell the truth. Yet, that is just the beginning. You consciously and intentionally have to bring your business, social, spiritual, and family lives together; each plays a part in who you are as a leader. When you do, your life is like a beautiful song. Its harmony influences others, it can move people, and anyone looking at you will know what kind of person you really are.” Source: Extraordinary Transformation: An Entr…

ORGANIZATIONAL teams determine overall performance, shape culture, drive growth, and deliver results — or not. Today’s teams face a new reality. Never before have they encountered the changes and challenges brought on them by remote, hybrid, and in-person work environments. Add in the emergence of AI and countless other workforce and societal trends, and it’s apparent that yesterday’s approaches no longer apply to today’s realities. This time of disruption demands that organizational leaders take an honest look at their teams and how they function and then apply accurate data to inform new ideas, explore strategies, and pursue professional development to position themsel…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Craig Wright on the value of thinking opposite: “The more a person can exploit the contradictions of life, the greater his or her potential for genius. Great artists, poets, playwrights, musicians, comedians, and moralists embed oppositional forces in their work for dramatic, and sometimes comic, effect. Brilliant scientists and mathematicians seemingly do not go in search of contradictions but are comfortable when they find them. Transformative entrepreneurs look for contrarian solutions. If you want to better understand an o…

A team approach to problem-solving, informed by the process of design thinking, can be optimally effective in triggering inspiration, leading to fresh ideas that are highly responsive to stakeholders. Indeed, collaboration can be a force multiplier in an effort to reach an intended objective. However, what seems to be missing is how team members can perform successfully and work as a collaborative entity for the good of the project. Collaborative design thinking suggests a customized framework for team members and stakeholders to work together so that the process is unique and relevant for a particular challenge and the individuals involved. A project leader can adjust t…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Richard Farson on contradictions: “Contradictory impulses to both succeed and fail can be found in every project, every work team, even every individual. Every management choice, Job offer, or new applicant can appear both appealing and unappealing. Every deal is both good and bad. That is why leadership is essentially the management of dilemmas, and why tolerance for ambiguity—coping with contradictions—is essential for leaders, and why appreciating the coexistence of opposites is crucial to the development of a different way…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Michael Doctoroff on conflict: “Conflicts, when properly controlled and resolved, can be a powerful tool for developing creative business plans and objectives. Without conflict, the organization would remain in a happy state of inactivity. In a way, business is built on conflict. Conflict, you might say, is the mother of change. You see a problem and do something to remove it. After it has been eliminated, conditions are no longer the same. Through change, the organization strengthens itself and restores harmony within itsel…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Chris Deaver and Ian Clawson on leading together: “The dark truth of success is that if we make it all about ourselves, our own egos, our individual performance, it eventually breaks down. It won’t have staying power. Most of us have experienced the reality of bosses or corporate cultures that go it alone, pushing agendas on us rather than building with us. Startups know this feeling. People running full speed toward their dreams know this feeling. But it’s fleeting. It doesn’t last if it’s not built with others, co-created.” …

HERE'S A LOOK at some of the best leadership books to be released in March 2025 curated just for you. Be sure to check out the other great titles being offered this month. You're the Boss: Become the Manager You Want to Be (and Others Need) by Sabina Nawaz as our job expands, the added pressure to perform corrupts our actions, and our increased power will blind us to the impact of those actions. Even the most well-intentioned manager can quickly become the boss nobody wants to work for. You’re the Boss is your executive coach in book form. It offers a fresh, evidence-based framework for managing pressure and power with grace and intelligence. Nawaz’s potent, proven str…

Here is a selection of Posts from March 2025 that you will want to check out: Are you trapped in a singular story? by @workwithpassion - Alaina Love VIDEO from @artpetty: Leadership Caffeine — 60-second leadership tips: frame your day for success How Really Good People Can Be Really Ineffective by @stopyourdrama - Marlene Chism 11 Ways to Build Trust by @JonGordon11 Cultural Monoxide via @LeadershipMain VIDEO from @artpetty: Leadership Caffeine — 60-second tips: raise your questions-to-comments ratio 8 Reasons Some Leaders Disqualify Themselves and Fail to Finish Well by @BrianKDodd Write To Please Your Reader, Not Your Old English Teacher by @WallyBock How “Artifacts…

IN MY early managerial days, I would often ask my bosses and peers how they learned the skill of delivering bad news. Almost always, their answer was: “You will learn it over time,” “There is no compression algorithm for experience,” or some variation of needing to put in the time. Granted, experience is one of the best teachers, but I have discovered there are tactics that can be learned so you don’t have to navigate without help. Spotting Problems at Work Detection is about how to spot problematic situations that might require you to intervene and deliver bad news. This might include an employee who is not pulling their weight, runaway projects, and so on. As a manag…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Writer and theologian C.S. Lewis on what why small choices matter: “Good and evil both increase at compound interest. That is why the little decisions you and I make every day are of such infinite importance. The smallest good act today is the capture of a strategic point from which, a few months later, you may be able to go on to victories you never dreamed of. An apparently trivial indulgence in lust or anger today is the loss of a ridge or railway line or bridgehead from which the enemy may launch an attack otherwise imposs…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Bob Rosen on uncertainty: “Uncertainty can become our undoing if we are not open to what’s around the corner, whether new ideas and experiences or the latest resentments or disappointments. During a state of uncertainty, we must learn to be comfortable with being vulnerable. Although the idea may seem counterintuitive, vulnerability is a strength, not a weakness. Allowing yourself to be vulnerable says you are willing to take risks, be an imperfect person, and accept reality, whatever it may be.” Source: Detach: Ditch Your Bag…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Richard S. Tedlow on speaking truth to power: “The fantasy that if you get rid of the messenger, you can render the message untrue is a powerful one.” Source: Denial: Why Business Leaders Fail to Look Facts in the Face—and What to Do About It II. Todd Henry on the passion fallacy: “Instead of asking ‘What would bring me enjoyment?’ which is how many people think about following their passion, we should instead ask ‘What work am I willing to suffer for today?’ Great work requires suffering for something beyond yourself. It’…

I didn’t start out as a founder. I started out as an arms dealer. Not in the literal sense — but in the early days of Silicon Valley, I was on the front lines of sales, business development, and corporate development. I knew how to close deals, spot trends, and move fast. I was valuable but always on the periphery of the real action. I was building. I watched teams turn ideas into companies and products into platforms. After a while, it became clear — I was contributing but not creating. So I made a move. I joined Ooma as a founding executive. We set out to reinvent home phone service and take on the telcos. It was bold and ambitious and taught me what zero to one reall…

HERE'S A LOOK at some of the best leadership books to be released in April 2025 curated just for you. Be sure to check out the other great titles being offered this month. The Psychology of Leadership: Timeless principles to perfect your leadership of individuals, teams… and yourself! by Sébastien Page The Psychology of Leadership offers a fresh take on leadership through the lens of groundbreaking research in positive, sports, and personality psychology. Leaders will develop what feels like mind-reading abilities for interpreting workplace personalities, hidden motivations, and group dynamics. They will learn how to inspire their organization to move mountains, improv…

HISTORICALLY, women have faced significant hurdles in employment negotiations. Here’s what we know about these barriers, plus strategies leaders can use to improve fairness in the workplace. The Barriers that Women Face In 2006, Carnegie Mellon University professor Linda Babcock and her colleagues published research showing that women tend to initiate negotiations, particularly salary negotiations, significantly less often than men do. The findings appeared to at least partially explain the enduring pay gap between men and women, which has remained frustratingly stable from 2002 to 2023. In a 2007 study, Harvard Kennedy School professor Hannah Riley Bowles, Babcock, a…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Eric Potterat on putting in the practice you need for success: “Effort is perhaps both the easiest and hardest aspect of mindset to practice. Easy because you know what needs to be done: more practicing, more studying, more exercising, more time. Hard because: more work. For some people (and many high performers) hard work is innate. They keep at it naturally; they don’t have to make themselves do it. But most of us are what I like to call “human”: we have a limit. When we reach that fork in our day when we could spend an hour…

OUR internal conversations may seem inconsequential, but they determine the success of every interaction. They hold secrets to how we can have authentic conversations with others. When CIA Director John Ratcliffe and Director of National Intelligence Tulsi Gabbard recently testified before the Senate regarding the breach of security using Signal’s group chat during an attack on Yemen, their carefully measured responses revealed something profound. As they faced direct questions about the Signal chat, including an accidental text that included Jeffrey Goldberg, editor-in-chief of The Atlantic, viewers witnessed a rare moment when the divide between Ratcliffe and Gabbard’s…

MOST business leaders assume that if they roll out the right strategy, success will follow. But the truth is, even the best strategy will fail without full buy-in from your team. Lack of buy-in is the silent killer of growth. It’s why so many marketing initiatives fall flat, why sales teams resist new processes, and why companies struggle to implement real change. If your employees aren’t aligned, your customers will feel it. And if your customers feel it, they won’t trust you. The Real Reason Strategies Fail The biggest mistake CEOs make is assuming that once they decide on a direction, their team will automatically follow. But people don’t resist change because they’…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. William Vanderbloemen on complaining: “Complaining gives us a lot of positive reinforcement. It makes us think we’re smarter than the powers that be, and it helps us bond with a group. Ask anyone who is friends with their very first coworkers from decades ago. Did breakfast sandwiches in the cafeteria and half-day summer Fridays bind them? Or was it a common enemy and a mutual sense of injustice that they could vent to another about? But complaining isn’t all it’s cracked up to be. It has a negative impact on your brain and, n…

STUDIES show that executive mental health is in a precarious state: 55% of CEOs in a recent 2024 study, for instance, self-reported they were having issues with their mental health. Given how private leaders tend to be about the pressures they’re under, imagine how many haven’t come forward. There’s an unspoken truth in high-level leadership: CEOs and executives bear the weight of their organizations alone, whether they admit it or not. No matter how many advisors, direct reports, or leadership partners surround them, they remain the ultimate decision-makers. Most also operate under the assumption that their primary role is to support everyone else — driving growth, ensu…

ACHIEVING sustained success hinges on consistent and well-conceived preparation. If you fail to work hard and think hard during preparation, no amount of talent or performance under pressure is going to save you. This is something so simple and easy to understand, yet it’s a shortcoming I see over and over in sports, business, and life. I was the head coach of the University of Kentucky women’s basketball team for 13 seasons. It was a terrific ride that included three visits to the Elite 8 of the NCAA tournament, a Southeastern Conference (SEC) championship, and three SEC Coach of the Year awards. Preparation was key to our success. To give a very basic example of the …

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Rosabeth Moss Kanter on developing winning streaks: “Experiencing troubles is not all bad. Rather than interrupting the cycle of success, responding to adversity might accelerate it. New threats become less threatening when people have successfully solved previous problems. Potential leaders might become stronger when they have successfully resolved crises or weathered adversity. Troubles, in fact, might actually be good for winners.” Source: Confidence: How Winning Streaks and Losing Streaks Begin and End II. Josh Linkner o…

UNCERTAINTY is dominating business planning. The tariffs announced on April 2 could trigger “a self-induced, economic nuclear winter,” according to hedge fund manager Bill Ackman. Businesses and nations are locked into a complex, international web of trade networks, just-in-time supply systems, currency exchanges, and mutual competition. And much of it is underpinned by the US dollar. Far from the US being “forced to sit on the sidelines as other nations got rich and powerful,” US GDP per capita is much higher than that of any other large country. Consequently, global shocks — perhaps arising from unilateral decisions on international trade, climate change, or a pandemi…