Keeping Remote Teams Engaged

ORGANIZATIONS are better managed than ever before. They have been optimized for safety, security, stability, and control. But what we need going forward is dynamic and, yes, inefficient. What is needed now is some deliberate chaos. In The Illusion of Innovation, author Elliott Parker believes that the focus on capital efficiency makes companies less capable of making big innovation bets that progress society because those bets have an uncertain payoff. The problem is that managing for predictability negates learning and progress. They are optimized for the wrong outcomes—predictability, not learning. The result is the illusion of innovation and progress while sacrificing…

STUDIES show that executive mental health is in a precarious state: 55% of CEOs in a recent 2024 study, for instance, self-reported they were having issues with their mental health. Given how private leaders tend to be about the pressures they’re under, imagine how many haven’t come forward. There’s an unspoken truth in high-level leadership: CEOs and executives bear the weight of their organizations alone, whether they admit it or not. No matter how many advisors, direct reports, or leadership partners surround them, they remain the ultimate decision-makers. Most also operate under the assumption that their primary role is to support everyone else — driving growth, ensu…

THE new hyper-digital age will see a significant shift towards participation branding in what some regard as the Participation Age. As consumers increasingly rely on one another for feedback and input on what and where to buy products and services, the best brands invite consumers to participate in brand-building. This participation could involve a range of actions, from co-creation of product design to customer-led innovation efforts, user-generated ads and promotions, and people-powered influencer marketing programs. Notably, each of these actions has the potential to positively influence customer engagement. The participation branding approach co-creates value with cu…

THE most biodiverse place on Earth isn’t found deep in the Amazon rainforest or in the heart of the ocean. It’s at the edges–where forest meets water, where mountain slopes transition to valley floors, where different ecosystems intersect and create something neither could achieve alone. These “edge effects” generate extraordinary abundance through the dynamic interaction of different systems. The same principle applies to our organizations, yet most businesses are designed to minimize exactly these kinds of productive intersections. We organize into departments, create clear reporting lines, and establish distinct territories of responsibility. While this structure prov…

WE experience a tsunami of chaos in our environment, creating cross-pressures to achieve what appear to be contradictory goals at the same time. The solution is what Robert E. Siegel calls Systems Leadership. “Leaders face pressure to do opposing things at the same time, which can make them feel like no matter what they do or how well they do it, they are getting it all wrong.” The Systems Leader by Robert Siegel is based on systems thinking as made accessible in Peter Senge’s classic book The Fifth Discipline. In it, he “emphasized the interplay of actions and reactions between components of any kind of system, and the importance of studying those relationships holistic…

AS organizations navigate the complexities of the 21st century — marked by rapid technological advancements, evolving workforce demographics, and global socio-political shifts — the need for a fresh approach to leadership has never been more pressing. One of the most significant shifts in leadership thinking is the emphasis on inclusion as a core strategic imperative. Inclusion isn’t simply a fashionable term or corporate social responsibility checkbox; it’s a critical driver of long-term organizational success. Why inclusion is so important, and why now? Inclusion has become a focal point in organizational strategies because the world we live in is more interconnecte…

OUR mindset can either work for us or against us. A mind full of false narratives—false beliefs—will keep us from growing into our potential. Unchallenged, these negative beliefs will become the soundtrack we live by and keep us from moving in the direction of our best selves and change the outcome of our lives. Josh Axe identifies in Think This, Not That twelve mental barriers that obstruct personal growth and hinder success. Each comes with a critical mindshift—think this, not that—to realign our thinking and liberate us from our limiting beliefs. Mindshift 1: Create a Breakthrough by Unlimiting Your Beliefs We all have limiting beliefs like “I am not enough or not g…

IN a world of constant change, leaders face relentless pressure to deliver results. Yet the greatest leaders know that true success is not measured only by outcomes, but also by their ability to create conditions for others to thrive and achieve the extraordinary. Of course, everyone in your organization plays an important role. But there are the very select few who show a truly exceptional talent. They are the ones who have the potential to achieve extraordinary things, who push the whole team further, under the most pressing conditions. They are the ones who are not just satisfied with the status quo on a high level. They are going the furthest, taking the risks that p…

I didn’t start out as a founder. I started out as an arms dealer. Not in the literal sense — but in the early days of Silicon Valley, I was on the front lines of sales, business development, and corporate development. I knew how to close deals, spot trends, and move fast. I was valuable but always on the periphery of the real action. I was building. I watched teams turn ideas into companies and products into platforms. After a while, it became clear — I was contributing but not creating. So I made a move. I joined Ooma as a founding executive. We set out to reinvent home phone service and take on the telcos. It was bold and ambitious and taught me what zero to one reall…

WITH THE SUPER BOWL around the corner, what can business leaders learn from elite athletes about high-level performance? Be like Roger. And Michael. And Simone. And Usain. And many others. That’s key advice for business leaders seeking to improve their impact and excel in a sustainable, long-term way that’s good for them and everyone around them. The Roger, in this case, is none other than Roger Federer, the tennis legend considered an exemplar of athleticism and sportsmanship. But underlying Federer’s and other top athletes’ outsized success is rigorous devotion to routines and practices that optimize their state of mind and body for high-level performance. This mat…

OUR internal conversations may seem inconsequential, but they determine the success of every interaction. They hold secrets to how we can have authentic conversations with others. When CIA Director John Ratcliffe and Director of National Intelligence Tulsi Gabbard recently testified before the Senate regarding the breach of security using Signal’s group chat during an attack on Yemen, their carefully measured responses revealed something profound. As they faced direct questions about the Signal chat, including an accidental text that included Jeffrey Goldberg, editor-in-chief of The Atlantic, viewers witnessed a rare moment when the divide between Ratcliffe and Gabbard’s…

MOST business leaders assume that if they roll out the right strategy, success will follow. But the truth is, even the best strategy will fail without full buy-in from your team. Lack of buy-in is the silent killer of growth. It’s why so many marketing initiatives fall flat, why sales teams resist new processes, and why companies struggle to implement real change. If your employees aren’t aligned, your customers will feel it. And if your customers feel it, they won’t trust you. The Real Reason Strategies Fail The biggest mistake CEOs make is assuming that once they decide on a direction, their team will automatically follow. But people don’t resist change because they’…