Keeping Remote Teams Engaged

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Robert A. Heinlein on the importance of knowing your history: “A generation which ignores history has no past —and no future.” Source: Time Enough for Love II. Rasmus Hougaard and Jacqueline Carter on AI objectivity: “We all like to think we’re wise. And in our own ways, we are. But we’re also all quite limited. A powerful way for leaders to leverage the potential of AI systems is to use it to challenge what they think they know and who they think they are. In leadership, it’s incredibly beneficial to people who are willin…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Robert Dilenschneider on respect on: “ A starting point to develop and demonstrate respectfulness is to first respect yourself. You cannot respect others if you do not respect yourself. Paradoxically, gaining self-respect requires not looking to others for respect or validation. It is a quality that must come from within. Then, and only then, can it extend outwardly authentically.” Source: Respect: How to Change the World One Interaction at a Time II. Sébastien Page on debating with brilliant people: “‘Your idea is not yo…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Colin Fisher on group dynamics: “Being a member of a group changes how people see reality. Two groups can see the same event but believe wildly different things about it. Groups are a lens through which members view what is true. When a situation is new and uncertain, norms emerge quickly and most people fall in line rather than sticking up for their own (weakly held) points of view. In fact, many people adopt group norms so quickly, they don’t even realize they changed their own views.” Source: The Collective Edge: Unlocking …

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Jeffrey Hull and Margaret Moore on humility and performance: “Humble leaders, and their organizations, may not perform better than those led by leaders who are not humble. However, the performance and well-being of the workforce is better when led by humble leaders. A tentative conclusion is that leaders who lead with humility it for others’ benefit, not for the sake of their own performance.” Source: The Science of Leadership: Nine Ways to Expand Your Impact II. British essayist and novelist Pico Iyer on stepping back: “I…

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Matt Cooke on surrender: “Surrender isn't giving up; it's letting go of the need to control what's never been yours to carry. There's power in releasing the grip. In trusting the process even when you can't see the outcome. You weren't meant to figure it all out; you were meant to feel your way through it. When you surrender, you create space. When you trust, you allow movement. That's where things shift, not through force, but through flow. So, if it feels uncertain right now, that's okay. You're not lost. You're just in the …

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Hemant Taneja on radical collaboration: “Lobbing ‘disruptive’ innovations like random hand grenades into such large, established, and important sectors usually only changes things on the fringes. Those who work on the inside, who have spent their lives in their professions, get the sense that outsiders are invading and telling them they are outmoded or worthless, so they understandably push back. They might outright reject the innovation—or lobby to get policymakers to regulate the innovation away. Systemic transformation gets…

WE’RE often told about the benefit of learning from our failures, but the reality is that it’s easier to say than do. Failure feels uncomfortable and exposing. Rather than sit in vulnerability, it’s much easier to move forward and replace reflection and regret with action and distraction. But leaving the learning behind means we miss an opportunity to grow. Our career resilience relies on being able to navigate hard moments with confidence and control and become better because of them. Whether it’s a presentation that’s gone wrong, a relationship that has broken down, or an important deadline that you’ve missed, our first response should be to pause, reflect, and learn f…

HOW do you start your day? Is it hitting snooze 4 times before you reluctantly crawl out of bed, accepting your fate of another day? Or, are you on the other side of the spectrum, waking up at 4 am in order to ‘win the day,’ hitting the gym and grabbing a quick post workout bite before most people are even awake? Maybe you are a night owl work late and take your coffee black at 2 pm. Whatever your daily routine, it may be time to look at it with a fresh pair of eyes and an intention to change something. Most people make the mistake of going big where change is concerned. The quintessential example of this is the night owl, with trouble waking up before 8 am, setting a go…

SIXTY-SIX million years ago, an asteroid strike wiped out the dinosaurs and 75% of Earth’s species. Among the survivors was a creature that would teach us critical lessons about thriving amid disruption: the octopus. While other animals’ external armor was useless against this new threat, the octopus survived by being radically adaptable. It has a rare ability; it can edit its RNA to adjust to new conditions within hours. Today’s leaders face their own asteroid strike: artificial intelligence. And like that ancient catastrophe, AI is reshaping the business landscape with breathtaking speed. The question isn’t whether your organization will be transformed, but whether yo…

UNCERTAINTY is dominating business planning. The tariffs announced on April 2 could trigger “a self-induced, economic nuclear winter,” according to hedge fund manager Bill Ackman. Businesses and nations are locked into a complex, international web of trade networks, just-in-time supply systems, currency exchanges, and mutual competition. And much of it is underpinned by the US dollar. Far from the US being “forced to sit on the sidelines as other nations got rich and powerful,” US GDP per capita is much higher than that of any other large country. Consequently, global shocks — perhaps arising from unilateral decisions on international trade, climate change, or a pandemi…

HOW do people learn? Simply put, when the reality does not meet the expectation. When we make mistakes. When we fail. And when we learn from those mistakes, we learn not only the correct way to go, but we gain a deeper understanding of the issue and thus are able to more easily apply it to similar situations. In other words, if we try to solve the problem before we are told how to do it, we learn better. Manu Kapur wrote Productive Failure with this in mind. “The idea of Productive Failure is to be proactive; that is, if failure is so powerful for learning, then we should not wait for it to happen. We should intentionally design for it for deep learning.” Kapur began h…

ACHIEVING sustained success hinges on consistent and well-conceived preparation. If you fail to work hard and think hard during preparation, no amount of talent or performance under pressure is going to save you. This is something so simple and easy to understand, yet it’s a shortcoming I see over and over in sports, business, and life. I was the head coach of the University of Kentucky women’s basketball team for 13 seasons. It was a terrific ride that included three visits to the Elite 8 of the NCAA tournament, a Southeastern Conference (SEC) championship, and three SEC Coach of the Year awards. Preparation was key to our success. To give a very basic example of the …

IN MY early managerial days, I would often ask my bosses and peers how they learned the skill of delivering bad news. Almost always, their answer was: “You will learn it over time,” “There is no compression algorithm for experience,” or some variation of needing to put in the time. Granted, experience is one of the best teachers, but I have discovered there are tactics that can be learned so you don’t have to navigate without help. Spotting Problems at Work Detection is about how to spot problematic situations that might require you to intervene and deliver bad news. This might include an employee who is not pulling their weight, runaway projects, and so on. As a manag…

WHILE we all seek expert advice to increase our chances of success, we also encounter situations in which no expert advice can uncover the right decision to make. For example, expert advice can’t tell someone how to decide between a position in the public sector or a private sector position that pays more but serves the public interest less. Such decisions represent dilemmas — situations that involve competing goals, aspirations, and demands. Moreover, dilemmas such as this career choice involve values and intrinsic motivations, which expert advice can’t address. An expert can’t tell you how to live out your values. Ultimately, only you can determine how to enact what y…

THINK back to the last difficult conversation you had. What happened? Maybe you lashed out, got defensive, dodged or overexplained; possibly you lied, got passive-aggressive, or completely shut down, unable to talk. Whatever the reaction, I want you to know that it’s normal. In high-stress interactions, our walls go up, and our armor comes on and we’re ready to protect ourselves in any way we can. Most of the time in difficult interactions, we turn cold. Our bodies tense up, and we’re on the defensive. We start saying things that are hurtful and unhelpful and likely have to repair the situation with multiple conversations to get the issue resolved. This toughness that we…

IT IS ALWAYS a challenge to change the way you think. And success can make it that much harder. In Seduced by Success, Robert Herbold observes that “whether you are talking about individuals, small groups, or large organizations, success generates the risk of falling prey to the mindset of becoming proud, to being very comfortable with your current practices, and to losing your sense of urgency.” Instead of building on your successes, you become complacent, repeating what you have always done. The “legacy of success is too often failure.” As Peter Drucker wrote, “Success always makes obsolete the very behavior that achieved it. It always creates new realities. It always…

THE titles listed below, published in 2025, improve our self-awareness regarding relationships and communication the sine qua non of leadership and provide us with a wider perspective on innovation and the changes taking place around us. The Art of Uncertainty: How to Navigate Chance, Ignorance, Risk and Luck by David Spiegelhalter (W. W. Norton & Company, 2025) How dangerous is our diet? How much of sports falls into the realm of luck? When authorities categorize a given event as “highly likely”—how likely is that, really? Whether we’re trying to decide if the benefits of a new medication are worth the chance of side effects or if artificial intelligence truly…

THE group(s) we identify with influence who we are – our thinking and behavior. We are a reflection of the groups we identify with. In The Collective Edge, Colin Fisher explains that “Understanding human behavior means understanding group dynamics—the obvious and hidden ways in which our thoughts, feelings, and behaviors are shaped by groups.” In addition, “Whether you want to change yourself, your work group, or the world, you need to work with the invisible forces of group dynamics instead of being mindlessly pushed around by them.” We tend to think in terms of individual actors rather than groups, especially when it comes to leadership. Whether things go right or wro…

THE gap between what leaders say and what they do may be the single greatest destroyer of hope in organizations today. I learned this the hard way—by being that leader whose midnight emails contradicted my daytime messages about work-life balance. Often, without realizing the impact, organizations reinforce hopelessness across culture, policy, and procedure. From leaders and employees alike, I’ve heard consistent stories about what creates hopelessness in organizations. Frequently, it begins with the signals leaders send through their actions, including: Learned helplessness modeling: Leaders who themselves display resignation demonstrate that there’s no reason to pu…

ORGANIZATIONS are better managed than ever before. They have been optimized for safety, security, stability, and control. But what we need going forward is dynamic and, yes, inefficient. What is needed now is some deliberate chaos. In The Illusion of Innovation, author Elliott Parker believes that the focus on capital efficiency makes companies less capable of making big innovation bets that progress society because those bets have an uncertain payoff. The problem is that managing for predictability negates learning and progress. They are optimized for the wrong outcomes—predictability, not learning. The result is the illusion of innovation and progress while sacrificing…

WHEN Johann Wolfgang von Kempelen unveiled his chess-playing automaton in the courts of 18th-century Europe, audiences were spellbound. The “Mechanical Turk” was the first machine that appeared to think like a human. It beat anyone it played against, regardless of their playing abilities or social status. For decades, it toured the world as proof that human intelligence had finally been replicated by a machine. It took bribery to finally get von Kempelen to reveal the secret of his unbeatable machine. Hidden inside the cabinet, crouched among gears and pulleys, sat a human chess master. The intelligence had never been artificial. It had just been concealed. This may be …

STUDIES show that executive mental health is in a precarious state: 55% of CEOs in a recent 2024 study, for instance, self-reported they were having issues with their mental health. Given how private leaders tend to be about the pressures they’re under, imagine how many haven’t come forward. There’s an unspoken truth in high-level leadership: CEOs and executives bear the weight of their organizations alone, whether they admit it or not. No matter how many advisors, direct reports, or leadership partners surround them, they remain the ultimate decision-makers. Most also operate under the assumption that their primary role is to support everyone else — driving growth, ensu…

THE new hyper-digital age will see a significant shift towards participation branding in what some regard as the Participation Age. As consumers increasingly rely on one another for feedback and input on what and where to buy products and services, the best brands invite consumers to participate in brand-building. This participation could involve a range of actions, from co-creation of product design to customer-led innovation efforts, user-generated ads and promotions, and people-powered influencer marketing programs. Notably, each of these actions has the potential to positively influence customer engagement. The participation branding approach co-creates value with cu…

THE most biodiverse place on Earth isn’t found deep in the Amazon rainforest or in the heart of the ocean. It’s at the edges–where forest meets water, where mountain slopes transition to valley floors, where different ecosystems intersect and create something neither could achieve alone. These “edge effects” generate extraordinary abundance through the dynamic interaction of different systems. The same principle applies to our organizations, yet most businesses are designed to minimize exactly these kinds of productive intersections. We organize into departments, create clear reporting lines, and establish distinct territories of responsibility. While this structure prov…

WE experience a tsunami of chaos in our environment, creating cross-pressures to achieve what appear to be contradictory goals at the same time. The solution is what Robert E. Siegel calls Systems Leadership. “Leaders face pressure to do opposing things at the same time, which can make them feel like no matter what they do or how well they do it, they are getting it all wrong.” The Systems Leader by Robert Siegel is based on systems thinking as made accessible in Peter Senge’s classic book The Fifth Discipline. In it, he “emphasized the interplay of actions and reactions between components of any kind of system, and the importance of studying those relationships holistic…