Performance Tracking and Feedback

A reader writes: I would love some feedback/advice for how to deal with a difficult colleague in a different department. We work with this department to handle legal mattes for our group, so we have to liaise with him occasionally. He is a terrible communicator. Every time we meet, he goes on long, irrelevant tangents that are the same or similar each time. We usually have a lot to cover in these meetings, and I hate wasting time when things need to get done. At our most recent meeting, he had rescheduled a number of times and then at the last minute decided to call in rather than show up in person (so I was already annoyed). After being asked direct, straightforward q…

A reader writes: Can we have a thread on “people who do not want this job”? Notable entries for me include the person who applied to be our lobbyist who was extremely clear that he was going to use our contacts and access to lobby for legalization of psychedelics (dude, we are educators, that’s not even related) and the person who applied for the admin job but very clearly wanted the lobbyist job and all his questions about the admin job were how to get promoted to the lobbyist job. Second place goes to the two people who applied for several of our jobs because they wanted any job that would get them across the country. Yes, indeed we can. Another example: the guy worki…

It’s five answers to five questions. Here we go… 1. Should you fire someone you wouldn’t hire now? I recently attended an event where a speaker said that if a manager is evaluating to let go a lower-performing employee, they should ask themselves, “Would I hire them now?” And if the answer is no, then let them go. I don’t believe in black and white decisions. The presenter probably didn’t think of it that way but it feels that way. What is your take on this? If you’re trying to decide how to proceed with a low-performing employee, “Would I hire them today, knowing everything I know now?” is a useful question to ask yourself. I don’t agree that “no” should always point…

A reader writes: I run a small healthcare practice and recently had a difficult transition with a long-time employee that I’m trying to learn from. Sarah worked for me for about five years as our director of business development and marketing lead. During that time, I invested heavily in her development through training, tools, and absorbing the inevitable mistakes that come with someone growing into a role. She worked remotely, set her own schedule, had significant autonomy, and earned well above the market rate. I also referred clients to a small side business she ran. About six months ago, she told me she had “outgrown” the organization professionally and wanted to …

A reader writes: I’m a long-time reader. I often see you advise writers to get advice from an attorney. You even once covered how to tell your current employer you are bringing in an attorney. I’m seeking advice on an ADA matter, but I’ve run into a weird issue. It seems these days, most firms have a policy where they simply won’t talk to you about your current employer. I’ve actually been told by multiple firms to “call back when I get fired.” If there is a possibility I’m in the wrong, I’d very much rather know now, before it gets that far. I suspect this is a result of firms using a contingency model where they only get paid if you win a lawsuit or settlement. That’…

Content warning for upsetting discussion of sexual abuse of children. A reader writes: I spent most of my 20s managing a business, eventually becoming more or less second-in-command. The owner was an older guy in his 60s. He was a bit of a grumpy guy and more conservative than me in many ways, but we overall got along very well. I found that he was generally a fair guy, and we bonded over a few shared interests. I wouldn’t call him a “friend,” but we had a good relationship. He sold his business in 2020 (he was planning to retire that year anyway and the pandemic moved up the timeline a few months). He and I stayed in loose texting contact until I stopped hearing from …

It’s five answers to five questions. Here we go… 1. My boss blames my employee for getting stuck in the Middle East during the war My employee used six weeks of vacation to go back to his home country with his pregnant wife and toddler. It was the first time he’d be with his parents and siblings all together in over a decade. He was due to fly back three days after the war with Iran started, and as his flight went through that region, his flight was cancelled. He was rebooked two weeks later but tried daily to get a different flight and showed up to the airport, he and his family fully packed, because flights going out that day weren’t officially cancelled until around …

A reader writes: My father is terminally ill with cancer. I was clear when I disclosed his diagnosis to my boss that I did not want to tell anyone else at work and didn’t want to talk about it. I try to maintain a surface-level friendly relationship with my boss, but I have observed him being really bothered by other people’s boundaries if they are not the boundaries he would choose for himself. He seems to feel entitled to know his employees’ personal business, and he’s not someone I want to share my most personal business with. In our weekly calls (I work remote), he continues to ask me about my dad, including detailed questions about his diagnosis and treatment. It …

A reader writes: We recently hired a nursing mother with the understanding that she would be taking time to pump three times a day for about a year. She is being paid for the time used to pump. She was provided a comfortable private space in which to do so and she logs the time as “general overhead” on her timesheets (unbillable); it comes to about 90 minutes per day. We’re just now, a few months in, realizing how quickly this time adds up – in the last billing period (five weeks) it was nearly 40 hours! Is there a tactful, legal way to ask her to make up some of this time (50%?) so that we get more billable hours from her? Ou company is pro-family, but having done the …

It’s hard to get real-world information about what jobs pay. Online salary websites are often inaccurate, and people can get weird when you ask them directly. So to take some of the mystery out of salaries, it’s the annual Ask a Manager salary survey. Fill out the form below to anonymously share your salary and other relevant info. (Do not leave your info in the comments section! If you can’t see the survey questions, try this link instead.) When you’re done, you can view all the responses in a sortable spreadsheet. Loading… The post how much money do you make? appeared first on Ask a Manager. View the full article

It’s five answers to five questions. Here we go… 1. I work with my spouse, and it’s affecting me at work My spouse (“Sam”) and I work in an agency that is a smaller arm of a large national corporation. Sam began working here five years ago, made close friendships with others in the program, and has an extremely good professional reputation. Three years ago, I was hired out of graduate school for the agency site associated with Sam’s program. It is likely I was interviewed because of their success in the field. At the time I was hired, I discussed with my manager that I would not work directly with my spouse for many reasons, including ethics and work-life balance. This…

A reader writes: I’d like advice for keeping your sanity when acting as someone’s PTO back-up. I had a former coworker who I was paired with for many of our responsibilities. When she took time off, she would set her Teams message to “do not disturb” for two days prior to going on PTO and two days after returning. This would add an extra four days to the time I had to cover for her because no one could get ahold of her and I was the default. However, when I took time off and she received a request for me, she would just tell them, “You will have to wait until Jane is back.” Nothing happened when I tried to talk my manager about it. A current coworker just puts my name …

A reader writes: I oversee a medium-sized department who are all required to be on-site, although we were remote for quite a while following the pandemic. My staff is pushing very hard for hybrid working, and while I am open to it, I have concerns. In the past, when that the majority of our team worked from home, some of the staff really excelled at it, while others were frankly awful. Literally, the staff who were excellent outperformed the worst by a factor of ten to one. Unfortunately, the lower performers didn’t always recognize that they were not being productive. The culture in my organization is very much one of equity, and I am trying to balance that with the k…

Remember the letter last month from the person asking how their office could hire people who wouldn’t be uncomfortable with their culture and quickly leave? Among other things, they mentioned a cardboard cut-out coworker (Robert), a celebrity death betting pool where winners would get an extra day off, and a lunchtime discussion of whether aliens can have orgasms. The letter-writer provided more info after response, and agreed I could share it and respond here: Thank you for responding to my letter. After reading the response and comments, I realized that the alien orgasm example drew more attention than I expected, even though I had meant it as one particularly bad exam…

It’s five answers to five questions. Here we go… 1. My boss isn’t doing her job and things are falling apart I work for an accounting firm where I am the only full-time employee to my boss, Katie. She inherited the business from her father and is within a few years of retiring. I am looking to leave this job this year but until I am able to, I am having trouble dealing with a lot of issues she is having. We are in the middle of tax season and she is falling so far behind on processing tax returns. Many clients have called to ask the status of their return, and I have had to stretch the truth of their status so they do not get upset at me. I always inform my boss when t…

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: Whidbey, by T Kira Madden. Three women connected to one man navigate the aftermath of sexual assault. (Amazon, Bookshop) * I earn a commission if you use those links. The post weekend open thread – April 4-5, 2026 appeared first on Ask a Manager. View the full article

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – April 3, 2026 appeared first on Ask a Manager. View the full article

It’s four answers to four questions. Here we go… 1. Should my boss message me before calling on Teams? My boss recently called me very early in the morning (7:50 am) through Teams without notice. I was working already; I got online at 7 (my work hours are 7 am – 4 pm) but it bothered me and got me a little anxious. I let it go as a missed call and wrote to her immediately after saying that I was ready now. Was that okay or is it okay for her to call without messaging me first to ask if I’m available? Or just because she’s the boss is accepted? The fact that was so early caught me by surprise, because she’s usually online later, but I think it would have bothered me reg…

A reader writes: I’m a relatively new manager, and I’m still finding my footing when it comes to shifting from being an individual contributor to overseeing a team. One thing I struggle with is knowing when it’s appropriate to delegate tasks to my team versus doing them myself. I manage a communications team of four at a university. When my manager assigns me work — things like drafting communications on a specific topic or reviewing copy from another department — I’m never sure whether she expects me to do it personally or for me to assign it to someone on my team. I feel like she is expecting me to delegate them: these tasks fall squarely within my team’s remit, and I…

Here are three updates from past letter-writers. 1. My boss made me verify that I’m really exercising (first update) A happy update. Today we had our spring quarterly all-staff meeting, where HR announced the return of the flex-time exercise program. Two changes were made to the program: 1. Structure around verification requests, include who may request verification and why. (Only your direct manager may initiate the request, which must be routed through human resources.) 2. A “exercise program log” is now the only document that we must produce for a verification request. This is a spreadsheet provided by HR that we can complete electronically or by hand, and simply i…

It’s the Thursday “ask the readers” question. A reader writes: I am looking for advice on managing ADHD at work, but the caveat is that I’m still nursing a baby, so most medication is off the table and when I do stop (hopefully soon – he’s over a year old and I’m actively working on weaning), I know it may take me months to find something that works. So I am really looking for non-medication strategies in the meantime. I recently got diagnosed with ADHD (in my late thirties) after having my second child and going off the executive functioning cliff deep end (thanks, hormones!). I’ve always had symptoms and have nearly always managed okay enough, but after coming back to…

It’s five answers to five questions. Here we go… 1. How do I change a company’s culture as the owner’s son? My father owns a production company with roughly 200 employees, multiple factories, and a strong international client base. We are based in a country with limited workers’ rights, but are trying to adopt American labor standards to attract higher-profile clients. I work here part-time with largely undefined responsibilities, but usually end up handling emails, editing product photos, interviewing potential interns, and arranging internal events. My position alone raises red flags, as I make more than my work would merit any other employee. My father has asked for…

Recently we heard from people who work at events — their horror stories and wins — and here are 10 of my favorite stories they shared. 1. The applause I was part of a round of lightning talks. The event organizers told us we had five minutes apiece, and for enforcement they told the audience to applaud violators off the stage. I was done in 90-odd seconds because I’m cool like that. “Blowhard Bob” the CISO, however, adored the sound of his own voice and did not believe time limits applied to him. He was barely halfway through his slides when the applause started. He tried to talk over it, being Blowhard Bob, but the audience only raised the volume of clapping until he…

A reader writes: A few years ago, I appeared in a series of videos about “how I got my job.” My job is pretty niche and there really isn’t a ton of institutional information about it yet, so it got a lot of attention. Since then, I’ve consistently gotten two to three LinkedIn messages per week from people looking to break into my field. About 20% are just saying that they found the videos inspiring (which I love to hear!), 30% are just asking to connect, and the remainder are asking for more career advice — but in a very general way. Think “I’d love to get your thoughts on how to break into the industry/get hired at your company.” I’m of two minds: I really want to hel…

A reader writes: My manager, Athena, has pretty poor soft skills and often comes across as aggressive, interrogating, micromanaging, and dismissive. This happens both in person and over email and instant message. In writing, her spelling and grammar are also inconsistent and her phrasing is often curt or abrupt. Lately, my coworkers and I have noticed a huge improvement in some of her emails and chat messages. Emails and messages that previously would have been curt and aggressive are now warmer and softer, with perfect spelling and grammar. It’s theoretically the exact change her direct reports have all been desperately wishing for, except that her in-person communicat…