Performance Tracking and Feedback

This post was written by Alison Green and published on Ask a Manager. Let’s talk about malicious compliance — times when someone purposely exposed the absurdity of a rule by doing exactly what they were told to do. For example: “I had a boss who needed to know via email every. single. time. we stepped away from our computers (we were all fully remote). So I decided to comply 100% with her request. I told her when I’m using the restroom, that I had to put cream in my coffee, that I’m going to put on a sweater because I’m cold, I’m about to open my living room blinds, you get the point. Others did that too and after like two weeks, she said we no longer have to notify her…

This post was written by Alison Green and published on Ask a Manager. A reader writes: A few years ago, I got a promotion in a different country. The organization I had previously worked at went through a re-structure and my position was eliminated. My good friend Suzie was promoted into a position that was very similar to my former position, but higher on the org chart and with more responsibility. We stayed in touch, mostly as friends, but with cheerleading and mentoring from the sidelines too. This role was a big jump in responsibility for Suzie; she essentially leapfrogged quite a few positions. Complicating matters is the fact that the organization is an incredibl…

This post was written by Alison Green and published on Ask a Manager. A reader writes: In 2020, due to the pandemic, my entire company started to work from home. I enjoyed a much better work-life balance and know many others did too, especially because so many people moved further away for more space. Sadly, we’ve been asked to come back into the office. At first it was a loose mandate, so people did it sparsely. I co-lead our department of 13 people with my boss, and at first we were pretty chill about it. Then the CEO started wanting people in three days a week, minimum. This caused backlash among the departments. We decided to try two days to try to be in the middle…

This post was written by Alison Green and published on Ask a Manager. Little is more satisfying than seeing a jerk get a well-deserved comeuppance. For example, some satisfying stories shared here in the past: • • • “I worked with a horrid VP of Sales – arrogant, obnoxious, just a nightmare. We were in an internal meeting and he used the phrase ‘get in a circle jerk’ with them (and even used the hand motion). Then smirked at me, the only woman in the room and the youngest by far. I’d had enough so (fake) innocently asked, loudly, ‘What’s a circle jerk?’ He tried to move on but I asked again, ‘Sorry I don’t understand, what is a circle jerk – if I’m negotiating the…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. What to do about a terrible workplace when you can’t leave I know it’s often the case that the best thing to do in a terrible work setting is to start looking for another job. I’m wondering if you have any advice for circumstances where you really can’t do that, or at least aren’t willing to accept the consequences of doing so. I’m a PhD student in a psychology program. As part of the program we have to spend a certain amount of time providing services through our departmental clinic. This is non-optional for the program, so the only way around this…

This post was written by Alison Green and published on Ask a Manager. A reader recently sent me a cover letter that I want to share as a great example of explaining why you’re applying for a job in a different field and how your skills will carry over. First, though, the caveats I’ve learned to give when sharing these: The writer has allowed me to share this as a favor to me and to readers. Please remember she’s a real person when you’re commenting. This writer’s voice is her voice. It will not be your voice, and that’s part of the point. There is no single cover letter in the world that all hiring managers will love or that would be the right fit for every employer a…

This post was written by Alison Green and published on Ask a Manager. A reader writes: My company announced a “biggest loser” weight loss challenge today and immediately my stomach sank. This was sent by the owner/founder of my small civil engineering company (about 40 employees). This is still so fresh for me I don’t even really have the words to express how many ways this is a horrible idea and would love your thoughts. I have the words. And those words begin with: how is this still happening in the year of our lord 2025? It’s incredible that so many workplaces are still oblivious to how very problematic weight loss competitions can be for many people — people wi…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Our HR person helped her mom get hired in secret I work for a small company of 12 people, led by two partners. In the hierarchy of the company, I am the next tier down from the partners. We are not large enough to have an HR department, so our accountant, “Jan,” operates as the HR person as well as office manager. We have been looking to hire an executive assistant for the company’s partners and Jan has been in charge of placing the ads, screening the resumes, and doing initial interviews. Jan also attended the interviews with the partners and cand…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Is “hey” rude? I have a former boss who asked all staff at a tiny nonprofit not to use the greeting “hey” to her. I think this is imperious and out of touch, at best. What do you think? It’s a bit much, but there’s a fairly outdated belief that “hey” is rude — remember those teachers and other elders from your youth who would respond to “hey” with “hay is for horses”? Was she a “hay is for horses” person clinging to old rules around the word, or was she more of a “don’t speak casually to me, peons” person? The former is a little eye-rolly, but what…

This post was written by Alison Green and published on Ask a Manager. A reader writes: The small company where I work offers good pay, generous PTO and other benefits, a fun and friendly environment, and good work-life balance. It also has an excellent product with a lot of growth potential. Generally, it’s considered by employees to be a great place to work. The problem for me is that apart from the good pay and friendly coworkers, I mostly miss out on the perks that others enjoy. To be clear, there is a spectrum within the company: some of my coworkers are more overworked and stressed than others. But I’m an outlier: I’ve been assigned responsibility for a lot of the…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. How to work with a jerk who raises his voice, when “that’s just how he is” I work with Fergus, a senior engineer who has a reputation for being “crotchety,” a term I am starting to push back on because it seems to explain away his unprofessional behavior as a personality quirk or something to be expected because of his age. I’m trying to figure out exactly where to draw the line in order for me and my team to consistently push back against his behavior. On our last call, Fergus joined the zoom and immediately declared his team was not involved in th…

This post was written by Alison Green and published on Ask a Manager. A reader writes: This letter has a lot of personal issues attached to it, but I swear this is job-related. My mother is trying to strong-arm me into letting my 13-year-old brother stay in my office with me after school since his school is close to where I work. I’ve had an exhausting feud with my mother because of her passive parenting of my brother. She simultaneously thinks I don’t do enough to control him, while any actual consequences I give him always get me a “why did you have to be so meeeeeean to him?” (My father passed away a few years ago, unfortunately.) Predictably, this has led to my b…

This post was written by Alison Green and published on Ask a Manager. A reader asks: I manage a team and have run into a problem with “Bob,” one of my employees. Bob loves this job. Tells me almost every day how much he loves being at this company. But as much as he loves his job, he’s not very good at it. He’s gotten us incorrect information and turns in incomplete notes. He tries to tackle more and more projects, but it’s leading to him misinterpreting information, making erroneous conclusions, and generally dropping the ball. His colleagues are frustrated because they cannot rely on his research — it often results in more work for them as they fact-check his informat…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Should you get fired for (even really bad) behavior at a football game? I’m a big football fan and a feminist and civil liberties advocate. So I am really struggling with the question of a fan at the Eagles-Green Bay Wild Card game. He is on someone’s cell phone video (which of course was posted on social media) yelling misogynistic insults at a woman from the opposing fan base. The team banned him from coming to future games, a sanction I support (this was beyond the usual jawboning at high-stakes games). But people online also tracked down where …

This post was written by Alison Green and published on Ask a Manager. This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: Perfume and Pain, by Anna Dorn. A cancelled writer searches for inspiration and develops a surprising relationship with her new neighbor. Funny and smart. (Amazon, Bookshop) * I earn a commission if you use those links. View the full article

This post was written by Alison Green and published on Ask a Manager. A reader writes: I manage a small independent business. We recently brought on a young new hire, “Jim.” There are usually only three of us working. Jim’s girlfriend works from home and has been coming in every day to bring him lunch. At first it was fine, but they started to be very affectionate towards one another — for example, kissing multiple times, which is extremely audible. One morning they got into a fight, and when she brought him his lunch they decided to hash their fight out in our office. They never do this in front of clients, but I finally put my foot down and asked him to not bring per…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Should conjoined twins receive one salary or two? I recently read this article. The summary is that Abby and Brittany are conjoined twins who are fifth grade teachers. They only draw one salary between the two of them because they occupy one position in their school district. I can’t help but feel like this is a little unfair. I understand that they can only physically occupy one classroom at a time but they are two people with two minds who, presumably, both put work into lesson plans, etc. As an avid reader of your website, I am very curious to he…

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. Boss said, “Well, someone’s parents didn’t love them” about me In preparation for a team-building retreat, all employees in my department were asked to submit a baby photo for a “match the baby photo to the employee” icebreaker activity. The request for baby photos was framed as a requirement, not an opt-in request. I wasn’t able to get a baby photo because my mom is my only living family, and we are estranged. The request stirred up some *feelings* and left me feeling pretty crummy for a few days. I considered saying something to my boss about how …

This post was written by Alison Green and published on Ask a Manager. It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. View the full article

This post was written by Alison Green and published on Ask a Manager. With more people working more days in their offices, let’s talk about carpooling for work. Did you have to share a multi-hour car ride with a coworker who insisted on listening to a bad recording of his own choir practice? Get stuck carpooling with a disgusting nose picker? Fall in love with your carpool partner after he accidentally got fired by pretending to be bad at his job so he could sit with you all the time? Let’s discuss work carpool stories in the comment section. View the full article

This post was written by Alison Green and published on Ask a Manager. It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. View the full article

This post was written by Alison Green and published on Ask a Manager. the “terrified of humans” pair … curled up in my lap This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: Piglet, by Lottie Hazell. After her fiance confesses a betrayal two weeks before their wedding, a woman becomes inexplicably ravenous. (Amazon, Bookshop) * I earn a commission if you use those links. View the full article

This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer whose coworker screamed at them and HR hadn’t done anything? Here’s the update. I wrote to you back in 2020 about an incident from 2019 where a coworker had a screaming tantrum. I very much appreciated your input, and that of your commentariat. Nothing much happened regarding HR and my yelling coworker, Dolores. I’ve taken your advice to heart, that almost all workplace issues are caused by bad management. This was seemingly a situation with a bad coworker, but the problem was exacerbated by the deep incompetence of my boss, Cornelius. He had no idea how to shut Dolores dow…

This post was written by Alison Green and published on Ask a Manager. It’s the Thursday “ask the readers” question. A reader writes: A year ago, my boss was promoted into a new role at my company. I took on my boss’ job, in addition to my regular job, with my grandboss implying that I would soon be promoted into my boss’s old job. Well, you can guess how this ends — I ended up doing both jobs for a year without any extra pay or recognition, my attempts to get updates on the job status were ignored, and this week, my grandboss hired one of his old fraternity brothers — with no experience in our industry — for the job. Obviously, I’m looking for a new job and hope to lea…

This post was written by Alison Green and published on Ask a Manager. Ever realized you haven’t seen a particular coworker in weeks, asked around, and discovered they left the company a month ago and no one bothered to tell anyone? If you’ve worked for reasonably functional companies, hopefully the answer is “no.” But, whether through incompetence or design, a startling number of employers don’t announce it when employees depart — leaving their colleagues to piece it together themselves after their emails go unanswered for weeks. At Slate today, I wrote about this bizarre and inefficient phenomenon. You can read it here. View the full article