Performance Tracking and Feedback

A reader writes: I am hiring for a position that is fairly entry-level office work. A candidate, who is fairly young, lists two positions in the past decade which they were fired from. They were post-college full-time positions, not high school summer jobs where turnover would be expected to be high and where the job may not be a huge priority for the employee. This seems like a lot. I would follow up with a reference check to get more details if I move this candidate forward, but I’m not sure if I should just disqualify them. If it matters, there are other candidates I’m leaning toward, but this candidate is currently in my top tier in terms of skills and experience. I…

A reader writes: In my free time, I love going to this nightclub by my apartment building. They have parties monthly based on different eras such as the 80s, 90s, and the 2000s. In the past year, I have gone to three 2000s parties, and the guests attending are supposed to wear things that represent fashion trends from that decade. All three times, I wore a pair of those ultra low-rise jeans that were so in back then and paired that with a visible thong (whale tail) as this was a trend back then as well. Well, all three times, the photographer at the club asked me to pose for a photo and I agreed. The photos were posted on their website. I’m not sure how, but somehow HR …

It’s five answers to five questions. Here we go… 1. I have to co-manage with my husband My husband and I work for the same organization and live in a VERY small tourist town in the U.S. (~600 year-round residents and we live about an hour from a Wal-Mart or big box store). Our organization receives (received) a lot of federal funding. Most of that funding has been cut so we’re looking at downsizing and layoffs. Right now, my husband and I are managers in related but separate departments (think: youth outreach vs. adult education). His department is him and another full-time manager who supervise three full-timers and some seasonal employees, and my department has sligh…

A reader writes: My reason for writing stems from a recent situation where I was meeting with my direct report, Lucas, to discuss an idea he came up with. It was a great idea, so I commended him for it and told my boss about it too to give Lucas more visibility across our department. I did this because historically, Lucas has been difficult to manage because he is stubborn and argumentative. So I am hoping that with some positive feedback when it is due, and gentle coaching now and then, I can turn him around. Anyway, when I brought his idea to my boss’ attention, my boss (Allen) directly reached out to him and decided to include him in a client call to allow Allen to …

A reader writes: Hopefully this is a non-issue very soon, but I was wondering what ideas you’ve encountered or heard of that might be helpful. I am a manager of a small to medium-sized federal office. We are in furlough but required to work. While most of my employees are okay financially at the moment, we have three or four (and probably one or two who are private) who are being hit hard, and with SNAP benefits seemingly going away this is going to be a real issue for them and their families. We have certain ethical boundaries we can’t cross, and I don’t want to single any one out. But I can’t let my employees go hungry. Have you heard of any creative ideas that I mig…

A reader writes: I started at my company about five years ago after being laid off from my previous company due to Covid. Once I started here, I was shocked to discover that one of my old friends (Susan) who I was very close to in college (which I had graduated from 10 years prior) worked at the same company in a different building on the company’s campus. I reached out to her briefly on Teams just to say, “Oh wow, I had no idea you worked here. If you’re ever near my building, pop by and say hey and maybe we could grab a coffee.” She responded warmly and we had one brief conversation in my office, and that was the last time I saw her for months. We were in different de…

It’s five answers to five questions. Here we go… 1. Should you put fan fiction on your resume? I saw someone online saying that they write fan fiction at Ao3 and so on their resume they put “independent fiction writer” or “independent online publishing project” without explaining what they write or that it’s at Ao3. They say that if you’re asked about it in an interview, you can answer with, “I prefer to keep my personal creative work separate from my professional identity, but I’ve used it as a way to improve my writing, editing, and consistency over time.” This seems like a really bad idea to me, but is it? Yes, it’s a bad idea. If you prefer to keep your personal cr…

A reader writes: Our local business group/Chamber of Commerce had a luncheon today to hand out awards to the business community. My business was nominated and picked for an award. As I only have four employees, I closed the business for the afternoon and had them join me for the lunch and award ceremony. As the luncheon was finishing up, I left the room to go get my picture taken with the other award winners and then left. I had let my employees know they could leave at anytime and would see them tomorrow. Shortly after I got back to my office, I received a text from a fellow friend/business owner, saying I had better check out the Chamber’s Facebook page. When I looke…

A reader writes: I run a small business that supplies a product to major companies. To keep the details anonymous, let’s say that we supply garments to a few mid-tier clothing retailers that you can buy in the mall. The problem is that one of my employees two levels down (he reports to someone who reports to me), Dave, behaves as though we’re making clothing for Gucci or Prada. This causes enormous production headaches. It means everything moves much more slowly through his department, because he is extremely conscientious about quality. That is admirable, but it results in things like being short with our subcontractors because they have not produced the products to his…

A reader writes: I found your site a few months ago after receiving an angry, almost violent letter from a former employee of mine. I used to own and operate a small bed and breakfast in a resort community. She was a maid, cook, and sometimes bookkeeper. I have always known that I’m a difficult person and would warn new employees that they were on probation for them to get to know me as much as for me to get to know them. I have always found those who can’t handle me to be weak or too sensitive. When I got her letter, I was shocked, angry, hurt, defensive, and ready for war. However, after taking some time to read through your past letters, I now don’t know how to feel…

It’s five answers to five questions. Here we go… 1. My coworker leaves her teenager in our office while she’s gone I will preface this by saying I work in a toxic environment with an an extremely toxic boss, so I know some of what’s going on isn’t normal. My coworker, Felicia, brings her teenage daughter to work. This is technically against company policy, but it’s not a fight I want to have with my boss. Recently, though, Felicia has been leaving her daughter in the office while going off campus to meetings, lunch, etc. This means my other coworker, Carrie, and I have to watch over the daughter — make sure she’s signed into a computer, answer any questions, grab her l…

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: What Is Wrong With You? by Paul Rudnick. Both funny and poignant, it follows a motley cast of characters (including a former TV action star, a fired book editor, and a dentist in mourning) as they prepare to attend the wedding of one of their exes to a famous tech billionaire. (Amazon, Bookshop) * I earn a commission if you use those links. The post weekend open thread – November 1-2, 2025 appeared first on Ask a Manager. View the full article

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – October 31, 2025 appeared first on Ask a Manager. View the full article

It’s Halloween! Let’s revisit some Halloween questions from past years. 1. My coworker goes overboard with grisly Halloween decorations People in our office go bonkers over Halloween. Recently we were encouraged to decorate for Halloween. I would take that to mean a little black and orange garland, maybe a plastic pumpkin, right? Well, not hardly. People go overboard and apparently the only rule was no trip hazards in the aisle. The woman in the cubicle next to mine must have emptied out her storage area of Halloween decorations. Now there are gross bloody looking, ghoulish figures hanging from the ceiling above our desk space. There are skeletons with teeth, cobwebs st…

A reader writes: I’ve worked part-time at this company for a little over a year. It’s my first job out of college. I work in events, so my hours can vary wildly — during the weeks leading up to an event, I can be working 35-45 hours a week, but the slow times can be 5-15 hours a week. I’ve been promoted once already since working here, about eight months in, to a role that was sort of invented for me. It’s very much a small, creative, wear-a-lot-of-hats kind of company. We have another big event coming up, and the event’s producer has approached me about taking on two additional roles for this project (in addition to my current one). In my current job, I’m responsible f…

In honor of Halloween tomorrow, here are eight of my favorite stories about Halloween at work that have been shared here over the years. 1. The costume tradition For close to 15 years now, dressing up as one of your coworkers has been a Halloween tradition where I work. It actually started when someone came dressed as me the first year. A year later, I waited until I saw what a coworker was wearing that day, got a co-conspirator to bring a matching outfit, and sat down next to them. People have worn the CEO’s face printed out as a mask. Nobody’s ever gotten offended by it, it’s just a strange tradition now. I think it has more to do with the culture and the intent than …

In response to last week’s letter about a manager who didn’t want people using AI for note-taking at meetings, some readers shared particularly ridiculous firsthand examples of AI getting it wrong. For example: • Ours once transcribed a side conversation about my water bottle we had while waiting for someone to arrive, and then assumed the entire meeting, which was actually about software design, was about the water bottle. • I would like to shout-out the AI transcription tool at my old job that took notes at a meeting evaluating applicants for a job…and then automatically emailed said notes to the entire company AND to the candidates under discussion. • I once read an…

It’s five answers to five questions. Here we go… 1. My boss is dating his former assistant, who still works here I have been an assistant for over a decade. I love the work I do. In January, I started a new role supporting the CEO of a mid-size company — definitely not a small family business, but not a Fortune 100 corporation either. I was told the position was open due to a promotion the previous assistant received, which was a great thing to hear! Upon getting here, I noticed the vibe between the CEO and his former assistant to be … different. They constantly talked during the work day about personal things, spent lunch together, and when one of them would leave for…

A reader writes: I’m going on extended leave in six weeks and there is zero — I mean zero 00 — coverage lined up. I lead a team responsible for delivering a major client contract. Management has been aware of my plans for months but interviews start this week so it’s really unlikely the new person will start before my leave. There is nobody internally I can transition my tasks to in the interim — I’ve asked and made a few suggestions, but nothing. Leadership fired the project manager and haven’t renewed the contract for my only peer, so it’s also likely there will be no client-facing leadership or anyone to manage the team once I go on leave. When I first started follo…

A reader writes: I manage some junior team members who are right out of college. One thing I have noticed is that they have a hard time saying no when I ask request something from them — as in, “Can this be done today?” or “Do you think this is a good idea?” I’ve made a career of being able to tell clients hard news, I really don’t mind hearing no! I don’t want them to overwork themselves because of what they perceive I need done, or do work that will send us over-budget. Sometimes I need to be able to have a quick conversation about these things and just get a clear “no” from them if that’s the realistic answer. Prefacing everything with “it’s really okay if you can’t…

A reader writes: I am a manager of a small team at a midsize company. Recently, one of my best performers (Jan) had a dip in morale. During Q4, we had an opening come up that would be a small promotion for her, but we were told we couldn’t fill it until the new fiscal year. She was told by me and other managers to continue performing at a high level and was given additional responsibilities to prove herself. We all felt she was a shoo-in and even told her this during her annual review. Unfortunately, the new fiscal year came around and we could not promote her. Senior management wanted to bring in an external hire. The senior manager wants to move Jan to a new team whe…

It’s five answers to five questions. Here we go… 1. Can I ask my company to paint over part of an office mural? I work at a large American law firm in a medium sized branch office (HR is based in another state). My office has this huge … corporate mural? Collage? It’s a collection of portraits of famous and “inspirational” people and “inspiring” quotes. It’s got world leaders, people from history books, athletes, authors, movie stars, etc. Each individual portrait is maybe one foot by one foot? This thing spans multiple walls, floor to ceiling, probably a couple of hundred portraits total. This piece of “art” ends at the entrance to the office supply room, and the main…

A reader writes: I ran a catering business on the side for a while, in addition to my regular job. I don’t do it much anymore, but on occasion I do still take paid jobs, usually for past clients. It’s a way to make some extra money and I enjoy the work. Since my friends know I still do this, it’s not uncommon for them to ask me to do catering work for their own events (parties, kids’ birthdays, etc.). This would be fine except that I can tell they think they’re doing me a favor by giving me their business, and they aren’t! I have enough of the work coming in through regular channels that I’m not really looking for more work. It’s thoughtful of them to want to pay me (a…

A reader writes: I recently made it through to the final interview round for a job I was very excited about. I’ve been in my current position without a clear path to promotion long enough to have been eyeing the exits for a while, and finally I found myself in a hiring process that felt like it was going really well. I was meshing with all the people who I would be working with at this company. The conversations we had about the vision I would bring to their team also energized me in a way that my current work hasn’t in quite some time. The final interview ended up being scheduled on the same day as a company party at my current job. I thought that was great, because it…

A reader writes: I wonder if you could offer your perspective on something I’ve been wondering about for a long time now. When I was 16 years old, I got my first job. The culture was one that I now recognize as abusive, and teen employees were regularly taken advantage of in some awful ways. At the time, though, it was my only experience with the professional world, and I assumed that much of it was normal. I had excellent attendance and was always on time, but on one particular day, I was extremely sick — could-not-get-out-of-bed sick. (I would later find out I had scarlet fever, so extremely contagious and potentially dangerous.) I was scheduled to work that day, so…