Performance Tracking and Feedback

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer whose manager posted a “wall of shame” of people who didn’t volunteer to work more? Here’s the update. I wrote in a few years ago about a new supervisor and her approach to mandated “voluntary” overtime as a registered nurse in a hospital. Since then, that supervisor has stepped back into a staff nursing role and she’s happier for it. We’re still friends so I’m also happy about that! She’s a great nurse who tried a new role that wasn’t right for her. A new supervisor was hired from outside. She was…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer who asked how to adjust to returning to the office after working from home for five years? Here’s the update. It’s now been almost five months since the 50% in-office mandate began, and it has been … an adjustment, but not nearly as difficult as I anticipated. I ended up choosing to spend one work week of the pay period in the office, and the other work week at home. (For context, the work week for our state government agencies is Wednesday through Tuesday, so that means I go in on Wednesday, Thurs…

A reader writes: I was the original poster who wrote about the hometown hero American Idol contestant. Every time it has been posted, lots of people guess who it was or hope it was their favorite. And I have kind of wanted to let everyone believe it was their guy. But also, maybe the actual guy and his family should get the accolades. It was Christmas 2008 at Children’s Hospital Colorado, and it was Ace Young and his family. As I said, I had never watched the show but knew of him. But he had serious charisma. And distractingly bright blue eyes. I still remember how many grown adults giggled and blushed. The post the identify of the hometown hero is revealed appear…

A couple of years ago, someone shared what I consider to be the best holiday date story of all time, and it must be shared here again. Enjoy: When I was fresh out of college, a dude in my social circle invited me to his fancy work Christmas party. He was a teacher, so I’d kind of assumed I was there as friend to act as a buffer between well-intentioned female colleagues who wanted to set him up with one another, with their daughters, etc. I was wrong! This invitation to a work Christmas party was meant to be the first date of a magical relationship between two people destined to be together. Why a magical relationship? When I opened the door, he said he’d hope we’d have …

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My ex works at my new job I recently got a new job (medical field) that I was very excited for. The thing is that even after turning down other offers, I have terrible luck — out of all the jobs, I accepted the offer that put me in the same room as my ex. The break-up wasn’t great. I got ghosted. So in retaliation, I made myself visible by texting her and sending friend requests on all social media (nothing mean, it was all about what her friendship meant to me). I know, childish on my part and pretty much got blocked on everything. I moved on. Bu…

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – December 26, 2025 appeared first on Ask a Manager. View the full article

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. The post weekend open thread – December 27-28, 2025 appeared first on Ask a Manager. View the full article

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. Employer is angry that I didn’t show up for an interview I didn’t know about There is a job I really want. I applied and didn’t hear back for a while. After a few months, they emailed me stating that my interview would be on X date with no time nor location. They had scheduled it for the next day and it was already evening. I wasn’t in town and wouldn’t be back until the next week. I sent an email in reply, letting them know and that I would be happy to reschedule. Fast forward to today, which is five days later. Last night they sent me an email w…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer whose boss (Ned) and she shared an office with a volatile jerk (Peter)? Here’s the update. After my letter was published, I spoke to Ned and told him I would not be assisting Peter further, which he fully supported. I started referring Peter to his adult children for assistance, which left him huffy but he stopped bothering me. He also began spending more and more time away from the office and out of state, “working” on their joint venture. As for Peter and Ned, their business relationship has end…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. 1. My promotion was canceled because of budget … but I’m still doing the work Ultimately, my promotion did end up going through! My manager really went to bat for me and pointed out the terrible optics of cancelling promotions that were already announced to people, and was able to get the decision reversed. I’m really thankful that I have such a great manager who was willing and able to stand up for us, and that the lab leadership listened and made a change. I did talk to my m…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer who was worried that their boss and HR were laying a paper trail to fire them (#3 at the link)? Here’s the update. I know that people like updates, so I thought I would write back once I passed the six-month mark of that meeting (and then some), to see if there was ever the follow-up that I was told there would be. Well, there has not been any follow-up meeting scheduled or even any reference to the first meeting having happened, so I think it probably was just a one-off and my boss may have even f…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My daughter’s managers complained to me about her work My daughter is 19 but lives at home. She has had a full-time job at a local daycare center ever since graduating high school. I dropped by her place of employment the other day to tell her something. All three managers were in the front office. I smiled and greeted them with, “Hi. How’s it going?” I was shocked when, instead of the standard response, I got a barrage of complaints from all three about my daughter’s work performance. Apparently, she’s been repeatedly written up for neglect of saf…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer wondering whether to suggest that their employee rethink her career path? (They were having to outsource a large report she should have been responsible for because of the quality of her work.) Here’s the update. Mindy is still with our organization, but possibly not for much longer. We ended up not outsourcing the report, but I had several conversations with her over the course of this year about her growth with the organization, as she’d requested a promotion to a senior manager role — a position…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. 1. Interviewing in person while visibly pregnant (#2 at the link) Thanks for your advice about addressing my pregnancy during an interview process. I had to make my decision before I saw your response, but it was reassuring that I hadn’t messed up! I was invited to in-person second-round interviews for two positions through that recruiter in the same week, so I let him know I was pregnant and gave him permission to share that with the hiring committees. He responded with congr…

A reader writes: I’m currently 12 weeks pregnant with my first baby, and my husband and I received some devastating news that the pregnancy may not be viable. We will get testing to confirm either way, but if it’s definitely not viable we would make the very difficult and heartbreaking decision to terminate this very wanted baby. We won’t find out until 17-18 weeks, which will make it physically and emotionally quite difficult and necessitate some time off. This week I reached out to the head of employee entitlements in HR and asked about leave options in the event I have to terminate a non-viable pregnancy. Pregnancy loss leave and stillbirth leave are fortunately avai…

A reader writes: I had a new employee start on a Tuesday. That Friday, I woke up to a text from my new hire from the night before, saying that she would not be in on Friday, that something had come up and she would see me on Monday. This is an in-person job in a corporate environment. I fully respect a person’s right to take a sick day and I feel nobody is obligated to share personal details, but I also don’t feel like “something came up” quite cuts it, especially on what would be your fourth day on the job. I’m looking for some guidance on where to set my expectations (regardless of this person working out or not). Am I out of line to feel “something came up” feels in…

A reader writes: I’m at a loss here. I have a coworker I’ll call Riley from a different department in my organization. Riley and I were becoming pretty good work friends, when they experienced a psychotic break and tried to end their own life. I didn’t want someone I cared about to die, so I stepped up as a support person. I learned that Riley had been hospitalized before for the same reason before we met. I thought I was equipped to absorb some of their pain while they worked through mental health treatment and stabilized. Riley was better for a few months, then spiraled and went back to the hospital. This cycle never stopped. I don’t even remember how many times they…

It’s five answers to five questions. Here we go… 1. I’m afraid of dogs and our chairman brings his dog to work I work at a small business (fewer than 100 people, all in one building) and I am mildly cynophobic (afraid of dogs). Logically, I’m aware that this is mostly irrational, but I tense up and can’t focus on anything else when a dog is nearby. The chairman of our company has a dog, who he often (most days) brings to the office. He has also been known to encourage other people to bring their dogs to work. You can imagine how I feel about this. However, many people like the dogs. A couple of years ago, I made an anonymous request, via my then-manager, for measures …

We recently discussed very big office battles over very small things, and here are 15 of the funniest stories you shared. 1. The new broker A couple of years ago, we changed benefit brokers. Not benefits, just the brokers. We sent out a quick announcement and had them come in so everyone could meet them. This did not affect people’s coverage. They actually got a dedicated phone number they could use for issues. People went bananas. Like we killed their brother. They liked the old broker. How could we be so disloyal? Why do they need a special phone number, they used to be able to just email the broker? This is going to be a disaster. Readers, it wasn’t a disaster. Our…

A reader writes: I could use some advice about some employees, two of whom report to me and one who doesn’t. Bob reports to me. He assigns cases to both Sue and Sally. Sue reports to me and Sally doesn’t. Sue and Sally don’t like Bob. They don’t like his brusque (but still professional) style, they don’t like that he’s not “nice” like his predecessor, and they don’t like it when he seems inconsistent. Bob doesn’t like his decisions questioned. He comes from a legal background and really can be pretty officious. Again, it’s not unprofessional, but it’s certainly not friendly or warm. He could go a long way in being collegial. When I direct Bob to be patient with Sue an…

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – January 9, 2026 appeared first on Ask a Manager. View the full article

A reader writes: I need to partner with a team whose manager rejected me for a job, and I’m struggling to have a positive attitude. A year ago, I applied to an internal role for which I met 90% of the criteria on the nose. It was a team doing the same work as I did but in another part of the company, and the gap in qualifications was akin to having experience grooming llamas but not alpacas – it’s highly transferrable. I have great performance reviews, scoring the elusive 5/5, and I had completed an internal leadership program that is supposed to highlight me as a candidate for internal roles. I didn’t expect to be handed the role but I did think I was a strong internal…

It’s four answers to four questions. Here we go… 1. My interviewer mentioned my boudoir photos I went to an interview at an event planning company I have wanted to work at for a long time. The first interview was successful and I got along with the group of managers really well. They gave me an assignment to do and, after I did that, they happily invited me to return for a follow-up interview, this time with only one of the managers. We got along so well, and I was told I did very well on the assignment. Near the end of the interview, the manager told me to wait a minute and she left and then came back and offered me the job. I was super ecstatic, and we started chatti…

A reader writes: I’m the manager of a large department, one of whose functions is to run an in-person helpdesk service. Our primary audience is under-25s. We have a member of staff who has requested to wear earphones whilst working on the helpdesk to help manage sensory overload. We always make adjustments for staff where we can to help manage any conditions they may have, be they physical or mental, with the proviso that the adjustments ensure they can do the job. Here’s where I wonder if I’m being unreasonable and/or out-of-date in my thinking. I’ve said that I don’t mind discreet in-ear headphones, but I draw the line at big over-ear headphones. It’s a customer-faci…

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: Before I Forget, by Tory Henwood Hoen. A lost 20something moves home to take care of her Alzheimer’s-stricken father and realizes that as he’s losing his memory, he’s somehow gaining the ability to predict the future. This could have been depressing except that the father is an absolute delight. (Amazon, Bookshop) * I earn a commission if you use those links. The post weekend open thread – January 10-11, 2026 appeared first on Ask a Manager. View the full article