Performance Tracking and Feedback

This post was written by Alison Green and published on Ask a Manager. A reader writes: I am a mother of three young children. Several years ago I took a step back in my career to work in a less high-pressure environment. The shift was incredible for my work life balance — I am much more present with my children, rarely bring home work stress, and am able to regularly take time away to volunteer at school events. We are financially secure and the money is decent. However, this organization frequently is a mess. I regularly find myself flabbergasted at how things that wouldn’t be an issue at other jobs become Big Things at this organization, requiring multiple meetings a…

A reader writes: My husband and I are splitting up after eight years together. We’ve had issues that we’ve been working on for a long time, but the final split happened fairly suddenly and I’m reeling right now. On top of everything else I’m dealing with now (including finding a new place to live, getting off his health insurance, etc.), I’m wondering how to talk about this at work. My coworkers have met my husband at many events over the years, and I’ve talked about him a lot at work. I don’t know how to tell people we’re splitting up without inviting a ton of questions, none of which I’m really ready to talk about right now, and I also don’t want to trauma-dump on peo…

A reader writes: The company I currently work for was perfect for me when I started in the corporate world — low-key, the owner is very hands-off, and my bosses let me work without micromanaging. But recently we’ve become a lot bigger while still keeping that “small business” mindset. Our profit has more than quadrupled in the past seven years, but the number of employees in headquarters has not increased in response (we’re still fewer than 20 people). A daily catch phrase is, “It’ll slow down eventually … right?” It’s wearing me down to a point where I need to find another job, and I have started to activity job search. My concern is, I honestly do the job of three pe…

A reader writes: I’m job searching, and I often come across jobs where alumni of my college currently work. If I don’t know the person/people, how would I ask for their help in getting an interview or anything else related to the job I’ve applied to? I think that would be very awkward, and I don’t know why they would be inclined to help, since they don’t know me. The idea isn’t to reach out to a stranger and say, “Will you help me get an interview?” It’s to connect as a fellow alum and ask for their guidance more broadly. For example: “Hi Jane! I’m a fellow alum of Sorghum State — class of 2019! I’m trying to break into the breakfast cereal field and am really intere…

It’s the Thursday “ask the readers” question. A reader writes: I work in a pretty calm office environment where I rarely deal with confrontation. Lately I’ve been wondering how people in more volatile or high-stress roles take care of themselves (e.g., law enforcement, corrections, emergency response, or even customer service and call centers). How do people who face frequent conflict or hostility at work manage their stress and protect their mental health over time? I’d love to hear from readers who’ve figured out ways to stay grounded and healthy in those environments, and also what draws them to that kind of work. Readers in high-conflict roles, please weigh in! Th…

There will be more posts than usual this week, so keep checking back throughout the day. A reader writes: My company’s offices are entirely open plan, with the exception of a few fish-bowl style, glass-walled conference rooms. There aren’t even dividers between desks, just one big room, so everyone can see everything that’s happening. Unfortunately, we have had to terminate a few people over the last year, typically for not meeting performance goals (as opposed to misconduct or misbehavior). Typically, the terminated employee gets the news in a conference room and is escorted out by their manager, which has had varying levels of success. There was one situation where t…

A reader writes: Recently my manager asked me to help revise a job posting and the hiring process because the last two people we hired left only a few weeks after starting. One said she didn’t think our workplace had a professional environment, and the other said she realized her values didn’t align with the company. Since I’m the most recent successful hire, my manager wants me to help her understand what was different about how I was selected. You’re probably assuming my workplace must be toxic or terrible, but honestly it’s the most fun place I’ve ever worked, and that might actually be the problem. Nothing about it fits the usual idea of a bad workplace, but it is d…

A reader writes: My fully remote company just announced that our mandatory, weekly, hour-long, all-staff Zoom meeting will now be required to be camera on and mic on for all 60+ attendees. It seems like they’re trying to recreate the feeling of us all being in person. However, to me, and to I imagine a lot of people, the new requirements sound like literal torture. This seems like a perfect “push back as a group” situation … but I don’t know how to do that in a remote setting. While I suspect my manager would also find this new requirement bonkers, I’m not so sure about his boss. I’m mostly an independent contributor, so I don’t have much incidental interaction with oth…

This post was written by Alison Green and published on Ask a Manager. A reader writes: I was working on writing up a job ad today for temporary research assistants for a field biology project, and noticed trends in my ads and in others’. It’s common for early career employees applying to assistant or technician jobs to think that they want to do fieldwork and then quit in the middle of the season because it wasn’t what they expected. There are really fun parts like getting to travel to cool places, camp or backpack, work directly with plants and animals, and meet new people. However, employees are often underpaid (especially at the technician level), work long hours, an…

A reader writes: How far can “other duties as assigned” in a job description stretch? My company is asking us to do an assignment that is wildly outside our normal job roles. Imagine that we write user manuals for the a vacuum company, and now they’re telling us we have to go out and do 2-5 weeks of door-to-door sales in another city, 12 hours a day, for 6 days a week. We’re all salaried so the hours are within the legal limits, but the work is nothing like what we were hired to do. We have not been trained in sales and many of us feel very uncomfortable doing this work, especially when it means leaving our lives behind for as much as a month. When we’ve raised this, …

A reader writes: I was diagnosed with ADHD a few months ago, and this past January, my company decided that all “hybrid” employees (my whole team is considered hybrid) need to be in the office a minimum of three days per week. I didn’t think I could do it, but I wanted to try before I said anything. I’ve tried for several weeks and found that I definitely can’t do three days in a row. But I’m also having a really hard time coming in for the third (non-consecutive) day, so I asked for the accommodation of coming in two days per week, which is a pretty typical accommodation for people with ADHD. My therapist wrote a letter about the situation, and I included it with my re…

A reader writes: I have one of those intensely low-stakes questions that I would love to get your and the commentariat’s opinion on. I like using paper planners. I like decorating them. I recently started a new job. My question is twofold: 1. How much can I decorate my planner without people starting to look at me as an overgrown eight-year-old? 2. How much decorating can I do while physically at work? Some planning on paper feels fine to do while in the office but fiddling with stickers and different colored pens, maybe not? Where does one draw the line, so to speak? I’ve attached two different types of planner spreads (they are not confidential and most likely not…

A reader writes: I’m enjoying my current job, which is a pleasant surprise to me, considering how many awful workplaces are out there. Of course it’s not perfect, but by and large the management seems to be healthy, which is one of the biggest things I was looking for. It might seem so good in comparison to my most significant prior experience with authority and leadership, which was in my family of origin and was controlling, fear-based, and abusive in various ways. I had only recently moved out of my parents’ home when I started this job, so in addition to learning the ropes of the “official” workplace for the first time, I was also (and am still) learning the ropes o…

A reader writes: I was curious about where the line is on religious accommodation, and at what point it’s okay to say an accommodation cannot be made. I had an employee who needed an accommodation that allowed them to take lunch at a different time from the rest of the company once a week. This was somewhat inconvenient but I was able to accommodate them. Later they let me know that they were going to need additional accommodations, which again were doable but inconvenient. I also noticed that their work performance suffered during certain times when they told me they needed to fast for their religion. They didn’t make me aware of any of these needed accommodations unti…

This post was written by Alison Green and published on Ask a Manager. It’s hard to get real-world information about what jobs pay. Online salary websites are often inaccurate, and people can get weird when you ask them directly. So to take some of the mystery out of salaries, it’s the annual Ask a Manager salary survey. Fill out the form below to anonymously share your salary and other relevant info. (Do not leave your info in the comments section! If you can’t see the survey questions, try this link instead.) When you’re done, you can view all the responses in a sortable spreadsheet. Loading… View the full article

It’s hard to get real-world information about what jobs pay. Online salary websites are often inaccurate, and people can get weird when you ask them directly. So to take some of the mystery out of salaries, it’s the annual Ask a Manager salary survey. Fill out the form below to anonymously share your salary and other relevant info. (Do not leave your info in the comments section! If you can’t see the survey questions, try this link instead.) When you’re done, you can view all the responses in a sortable spreadsheet. Loading… The post how much money do you make? appeared first on Ask a Manager. View the full article

A reader writes: I’ve been in the job market over the last few months for executive roles and have been genuinely surprised by how disorganized and last-minute some hiring processes are. Is it standard and reasonable to expect candidates to be available within 24-48 hours for half- or full-day interviews, locally or even with travel? If candidates can’t drop everything within a day, is it reasonable for them to ask for alternative times, or was that their shot and it’s over? Another way to look at this: if you could give advice to talent teams on managing executive recruitment processes in terms of scheduling, advanced notice, or travel for candidates (e.g., how far in …

A reader writes: I am hiring for a position that is fairly entry-level office work. A candidate, who is fairly young, lists two positions in the past decade which they were fired from. They were post-college full-time positions, not high school summer jobs where turnover would be expected to be high and where the job may not be a huge priority for the employee. This seems like a lot. I would follow up with a reference check to get more details if I move this candidate forward, but I’m not sure if I should just disqualify them. If it matters, there are other candidates I’m leaning toward, but this candidate is currently in my top tier in terms of skills and experience. I…

Earlier this month was the annual Ask a Manager salary survey. This week, let’s compare paid time off. Fill out the form below to anonymously share how much paid time off you get, in the context of your field and other relevant factors. (Do not leave your info in the comments section! If you can’t see the survey questions, try this link instead.) When you’re done, you can view all the responses in a sortable spreadsheet. (Note: I have been unable to figure out how to make this work for jobs like teachers who get summers off but will happily take suggestions on that for next time.) Loading… The post how much paid time off do you get? appeared first on Ask a Manager. …

A reader writes: I’ve been working with a report who has had some troubles with organization — he would have dropped a few balls if I hadn’t spotted that he was missing things. I’ve given him some very direct feedback which he agreed with. He’s been working on some better organizational systems, but now I’m wondering if there’s more to the issues. We’re all remote and have an online chat system that shows if you’re away from your desk for more than five minutes. And he is away … a lot. I hate that I’ve noticed this, because I don’t want to be micromanaging my team’s hours, but frequently I go to message him and find he’s been away for 20-30 minutes. We work 9-5 and it’…

This post was written by Alison Green and published on Ask a Manager. A reader writes: I have a senior role in a large architecture and engineering company, and my partner is an academic. I sometimes ask him for advice on how to handle a thorny problem at work and occasionally ask him to read something I’ve written. My partner, on the other hand, regularly asks for my help in core aspects of his job — putting together a spreadsheet to organize marking for courses, fixing up formatting on PowerPoint slides, shortening grant applications to meet word-count requirements, drafting sensitive emails, etc. My partner also often talks through ideas for papers, which I really li…

This post was written by Alison Green and published on Ask a Manager. A reader writes: Am I shooting myself in the foot by engaging politically in a public way on social media? And how should I weigh the pros and cons? Will a future employer even check for my social media, and if so, what will they think? Can I just temporarily disable my social media during the job search, and will that be sufficient? I am currently in a full-time graduate program (middle career going back to school) and expect to be applying for jobs when I finish in about three years. The types of jobs I would apply for are mainly in academia (meaning I would also probably apply for government grant…

A reader writes: A few months ago, we had to do an “about me” presentation during a department meeting— we had to post pictures of our families and give a brief description of our interests/who we are. I’m not a big fan of these things for several reasons. One is that I would prefer to keep my family life out of work, and one is that it can cause discrimination, which is the reason I’m writing. I’m white, my husband is black, and my kids are obviously mixed. Literally the day after my presentation where I posted my family picture, my manager, supervisor, and some coworkers have changed how they treat me. I don’t jump to discrimination right away, but I don’t know what e…

A reader writes: I’m returning to the job-searching arena after several years and will be interviewing over the next few weeks. A few years ago, I was interviewed by a panel who were quite hostile and clearly not impressed with my resume or my responses. Up until that point, I’d never come across any interviewer who was aggressive, disrespectful, or rude, so the nastiness directed my way was unexpected: • belittling of my resume • verbal expressions of frustration at my lack of specific experience (and then giving me a nasty look) • patronizing remarks made about my responses to questions • aggressive facial expressions, no smiles, and no basic civilities (not even …

A reader writes: My question is around my work as a professional industry trainer. I do training sessions open to being booked for participants across the industry, as well as targeted training in webinar form for single businesses. These sessions are about key aspects of our work, including safety and legislative issues. The recent letter about students in academic settings whispering in class has really stirred up thoughts about a pattern I’m seeing in these sessions. Participants, often including managers or leaders within a workplace, despite being asked to put their cameras on and participate, keep their cameras off and don’t respond to questions and activities des…