Performance Tracking and Feedback

This post was written by Alison Green and published on Ask a Manager. A reader writes: I keep finding myself in this weird situation at work. I’m a medical resident in an academic hospital system in a big progressive city. I keep finding myself in mandatory educational events where the facilitator introduces the concept of privilege as if no one’s ever heard of it and invites/demands everyone to share their privilege/lack thereof. Real examples: “Let’s all reflect on our positionality, and then go around the room. I’m Dr. LastName. As you know, I’m the head of this department. I’m the child of South Asian immigrants, and I’m able-bodied. I live with my wife and childre…

Last week we talked about the smallest amount of power you’ve ever seen someone abuse. But people can also use even small amounts of power for good — like the crossing guard who wasn’t really a crossing guard, or the graphic designer who sabotaged a homophobic group’s ad in her newspaper. This week, let’s talk about times when you’ve seen someone exploit their power for good — not just times when you saw someone be a good person at work, but times when someone violated the letter or the spirit of a rule or otherwise did something that could technically be considered under-handed in order to achieve good in the world. Please share in the comments! The post let’s talk abo…

This post was written by Alison Green and published on Ask a Manager. Eloise is 20 years old (!) and was living in a shelter cage, but now she has a house of her own. This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: I See You’ve Called In Dead, by John Kenney. An obituary writer publishes his own obituary after drinking too much one night, then he learns his newspaper can’t fire him because their systems now list him as dead. (Amazon, Bookshop) * I earn a commission if you use those links. View the full article

This post was written by Alison Green and published on Ask a Manager. It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. View the full article

This post was written by Alison Green and published on Ask a Manager. It’s the Thursday “ask the readers” question. Today we have two letters, one question. The first: I’m a fed in a (relatively) safe job in a (relatively) safe agency, and while I’m hoping to stay, I am keeping an eye out for other opportunities. But as someone who went straight from academia to the federal government, I realized I don’t know where to look beyond places like LinkedIn or Indeed. I’m sure many job categories have their own niche places to look for job announcements, but how do you find out about them? Maybe people who are looking could say their desired job category in the comments and ot…

A reader writes: Does HR-mandated manager training actually work, ever? I had a director whose behavior veered week-to-week from overbearing to toxic to straight-up illegal. He was very savvy and never put any of the worst stuff in writing. When confronted, he claimed that he was misinterpreted or blamed the language barrier (English is not his native language). However, it’s hard to misinterpret statements such as “how can we force this employee to take less parental leave?” (the employee was taking the amount offered by the company’s own policy and protected by the FMLA) or “this employee’s (supposedly anonymous) company survey results were not very good; you need to …

This post was written by Alison Green and published on Ask a Manager. A reader writes: I’ve been doing some remote volunteer grant writing as part of a long-term plan to break out of my current job family (also nonprofit-centric). The nonprofit I’m currently working with is only a few years old, in another state, and very small, with no paid staff. My main contact is the executive director, Helena. The deadline for the biggest grant of the year is tonight. I’ve finished the actual writing and have all the required documents, except the FY25 budget. We can’t submit if any fields are empty. I’ve requested the budget a few times; each time, Helena has responded with FY24’…

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – May 23, 2025 appeared first on Ask a Manager. View the full article

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. I get bad vibes from my new boss A new director recently joined my department, and I’ve had an immediate bad feeling about her. I’m not typically quick to judge, and I recognize that she reminds me — at least in some ways — of a family member who is a bit of a narcissist. I want to stay professional and give her a fair chance, but I also don’t want to ignore my instincts if they’re picking up on real red flags. I’ve just been having a gut feeling and maybe, unfairly to her, I am reacting to speech patterns and mannerisms that remind me of my relati…

A reader writes: I hired a new employee because she is clearly smart and her ideas align with where we want to take our team. But her approach to the job is rude, overwhelming, and sometimes insulting. I hired “Dorothy” for a job for which she has extensive experience, but absolutely none within our industry. We work in a highly technical field, and it takes a long time to learn the space. We often suggest about a year to get comfortable. We set the expectation that Dorothy would eventually take over the team she’s joining — the current team lead has his hands full and will appreciate passing things off — but not before she spends a year working with us and learning th…

This post was written by Alison Green and published on Ask a Manager. As long as we have employers, we’ll also have managers who issue nonsensical or inefficient edicts — even when their employees point out a smarter way to go. Sometimes that’s because they’re more focused on control or appearances than on actual results. Sometimes it’s because they’re out of touch with the day-to-day realities of the work. And sometimes they’re just bad managers. Today at Slate, I wrote about how some irritated employees have learned to respond to these policies with “malicious compliance”: scrupulously doing exactly what they’re being told to do, but in a way that exposes the absurdit…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Our marketing team refuses to do projects for us, then complains if we do them ourselves I’m one of several who create new educational resources for our target audience. Like most companies, we have a graphic design/marketing department that designs and approves anything that’s going to be seen by the public. Well, they’re supposed to. Most of my work is in response to current events, so I might make a new guide for our customers who want to learn more about XYZ. I’ll do the research and most of the formatting, and I’m supposed to send it off to th…

Remember the letter-writer asking how to manage someone with poorly controlled ADHD? Here’s the update. I found your response very helpful and I’m working my way through all the comments as well. The situation was already resolved by the time this was published, but it’s helpful to reflect back on what I could have done better, and hopefully others will learn from this too! It’s fascinating to see the commenters weighing in on the importance of accommodations vs personal responsibility. I’m also learning a lot about the uniqueness of ADHD coping methods, not only that different people find different approaches helpful, but also that the same person will need different a…

This post was written by Alison Green and published on Ask a Manager. A reader writes: How should I respond when someone tells me that I am too sick to be at work and I should be at home? The context here, one of my directs popped her head into my doorway and said, “You should really be at home today.” I am recovering from a cold/flu and have been out of the office for a couple of days because of it. I am feeling much better. I have a lingering cough that comes on periodically. That seems to be the case with most people that have been sick lately. I was a little surprised by their comment and mumbled something about feeling better and just dealing with this cough now.…

This post was written by Alison Green and published on Ask a Manager. A reader writes: The last time I was searching for jobs was pre-Covid, and while the job market and world have changed in many ways, one of the ways I’m most concerned about in my current search is the rise of employee monitoring technologies. I work in a field that has been primarily remote since well before the pandemic and has not been subjected my recent waves of return-to-office for that reason. I also live with a number of serious but very well-managed mental health issues that would quickly spiral out of “very well-managed” under the pressure of surveillance technologies. This isn’t just a pref…

This post was written by Alison Green and published on Ask a Manager. Last week we talked about shared space / hot-desking horror stories and here are 10 of my favorites that you shared. 1. The torn-down sign We have a bank of shared desks which aren’t actually general-use hot desks, but hot desks specific to our team. However, as we’re often out and about supporting other colleagues or delivering training out in the field, we’re usually only in one day a week. People realized this and started using our desks as hot desks, and all our equipment gradually failed/vanished, and when we DID come in, there wouldn’t be any desks available. So we put up signs. One of the oth…

This post was written by Alison Green and published on Ask a Manager. The site is having some server issues today so while we work on those, here’s an older post. This was originally published in 2019. (And hopefully everything will be back to normal shortly.) A reader writes: I’m a mid-level college administrator. One of my direct reports is positioning himself to move up in a couple of years (from department member to department head). He would still report to me, but the working relationship would be a little different. I need to work closely with department heads, and it can have a major impact on my work and the organization if that relationship is toxic. The pro…

It’s Memorial Day! The comment section on this post is open for discussion with other readers on anything you want to talk about. The post Memorial Day open thread appeared first on Ask a Manager. View the full article

This post was written by Alison Green and published on Ask a Manager. A reader writes: I read Ask a Manager every day and have a suggestion for the site. I’m always delighted when I click on a post and it turns out to have a bunch of updates — those are the most fun to read! I think readers would enjoy a category on the Topics page that’s specifically for posts with more than one update. Maybe you could call it “Sagas” or something like that? Sometimes I want a solid distraction and the multiple updates always deliver, but as far as I’m aware there’s no way to specifically pull up a list of posts that have them. Just something to think about if you ever add new categori…

This post was written by Alison Green and published on Ask a Manager. A reader writes: I have a manager who you would deem unfixable, and I’m currently job hunting so I can put him behind me. In the meantime, I’d love your advice on how to handle this very emotionally draining situation. It has been two years of trying to fix him and I’ve exhausted every avenue, including seeking help from his manager. He’s not changing and I know that; he is very much out of his depth in the role, has poor professional instincts, and is emotionally juvenile. Last year, he blew up at me after I tried to reopen a conversation about my concerns regarding his shortcomings (obviously not …

This post was written by Alison Green and published on Ask a Manager. A reader writes: I took over as the director of my former team about a year ago. I inherited an ongoing HR issue between one of my direct reports (Tammy) and her direct report (Beth). Beth hates Tammy. Beth had applied for the promotion to Tammy’s position when it was last open but my predecessor hired Tammy from the outside, and Beth had strong feelings about being passed over. Tammy was not the best hire; she is not a strong manager. But we are a government agency, and while Tammy isn’t my best employee, she is not so bad that there would be any chance I could fire her. I have worked on coaching her…

Here’s a round-up of advice about how to navigate a job offer — evaluating it, accepting it, declining it, negotiating, and more. how to negotiate salary, benefits, start date, and more you should ask for more money when you get a job offer. here’s how. negotiating a start date with a company that’s moving slowly while pressuring me to start soon how to ask for more vacation time everything you need to know about time off when you start a new job don’t forget to scrutinize benefits when you’re considering a job offer how to negotiate a different title when accepting a job can I negotiate a later schedule before accepting a job? assessing the offer 7 questions to…

A reader writes: I feel it is non-negotiable that — except for cases of emergency, sick kids, or traffic jams — employees should be at work on time the vast majority of days. This means getting to work about 10 minutes early in time to hang up a coat, use the bathroom, etc., and be at one’s desk when the hour begins. I feel like most employees and many managers do not so much care about this or, if they do, they don’t say anything to late employees. I have worked with colleagues who regularly show up 10-20 minutes late and no one seems to care. I’m not talking about flex-time jobs. Are my standards old-fashioned? I answer this question — and three others — over at Inc. …

This post was written by Alison Green and published on Ask a Manager. A reader shares this story: I recently received what I believe to be a scam job offer. It seemed too good to be true, and I should have realized it was a scam, especially since I don’t remember applying for the position at the company that supposedly offered it to me. The most obvious red flag was that it seemed too good to be true, and the text in the email was clearly copied and pasted from a template. Still, in the excitement of the moment, I almost fell for it. Here’s how it went down: First email: A seemingly legitimate email from someone within the organization asked me to reply “yes” if I was…

This post was written by Alison Green and published on Ask a Manager. A reader writes: I recently interviewed for an admin role, essentially front reception, for a private hospital. The job is entirely non-clinical. After the interview, the hiring manager emailed me to say that they would like to progress my application to the next stage. In the email they included a link for me to complete some pre-employment checks. Some were standard, such as proof of identity, criminal history record check, etc. But the first step is a “pre-employment health questionnaire,” which asks me to disclose my medical history, in the form of answering yes/no to a long list of ailments, inc…