Performance Tracking and Feedback

This post was written by Alison Green and published on Ask a Manager. A reader writes: I supervise a small team of seasonal staff in a resort community. Most of my team lives a short drive or 10-minute walk down the road from our main office and compound. About two-thirds of the work we do is based out of various buildings in the resort town, all within about a five-block radius (short walking/cycling distance or a short drive, though nearby parking is at a premium on busy summer days), which are usually scheduled in half day chunks (morning shift in one location, then lunch, then swap to a different location a short distance away). We also have some duties that take st…

This post was written by Alison Green and published on Ask a Manager. A reader writes: I (a woman in my early 30s) work in a traditionally male environment, although there are a decent amount of women working there too. Recently my work has started focusing more on menopause support/awareness — there’s a menopause support group, “recognizing signs and symptoms” posters in the women’s toilets, etc. I think that’s great. My manager has been making comments about menopause that really, really bother me. Things like, “Well, I better write that down because as a woman of a certain age, if I don’t I’ll forget it” or “I must have forgotten to do that — it comes with the menop…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My boss is great in some ways but is he crossing lines? I’m trying to figure out if my manager is interested in me as more than a coworker, or if the lines he crosses are just a part of his personality. I’ve been with my company as a general manager for eight months, hired into a lower position and immediately promoted by this man. He is always kind and funny with me. He calls me awesome, amazing, sunshine, tells me how funny I am, tells me I’m tough, and that he wants to make my life easier. And these are just the things he regularly says. He is ne…

There will be more posts than usual this week, so keep checking back throughout the day. A reader writes: I have a newer employee who isn’t doing well. She has another job that I think she works at while on breaks, and I believe it’s causing distractions (and long lunch hours). She’s never actually told me about it but her cell phone voicemail is set for it. Do I bring up the other job when I am discussing her mediocre performance with her? I answer this question — and three others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here. Oth…

A reader writes: I have worked in the evolving field of IT all of my four-decade career. Most of my jobs have been exempt from overtime, while my last few tech support / help desk positions have been non-exempt. I’ve always been a slower (and I think, more thorough) worker who needs more time to get my work done and who has no problem working late, even most evenings, to get the job done. This has been fine in my exempt positions, as I’ve had freedom to work as many hours as I want / need, and supervisors have mostly been quite pleased with my work. In my first couple of non-exempt roles, I would still work longer hours but leave the hours beyond 40 off of my time sheet…

This post was written by Alison Green and published on Ask a Manager. A reader writes: I’m a recently appointed executive director who is hiring a number of people for newly created roles. In the past, I’ve hired but never had the overwhelming response I’m getting now. Much of it is coming through my personal channels, such as LinkedIn, Facebook, Instagram, and even my personal email. Our organization uses an electronic applicant tracking system and we are vetting candidates that way. More and more, I’m receiving messages non-stop, to the point where my wife and some former colleagues have received requests for my contact details. A few candidates have sent surly follo…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Job candidate’s name is a slur I recently reviewed a job application from a candidate whose given name is a slur. It’s not unheard of for people to be named this and there are still plenty of folks who don’t realize it is a slur. It’s not obscure knowledge by any means, but it’s definitely not as commonly understood to be harmful as more well-known slurs. The thing is, I know that it’s a slur and I don’t think I can address someone by a word that I know is harmful even though it’s their name and what they prefer to be called. The position is still …

It’s four answers to four questions. Here we go… 1. Know-it-all coworker talks over everyone (and is often wrong) We have a new employee, “Sam,” who thinks she knows everything. She has lots of experience in a closely related field, but has never done this specific job, nor has she worked in our region (the details of our work are location-specific.) Whenever someone speaks, Sam jumps into the conversation. It does not matter if the speaker was clearly addressing someone else. Sam talks over people, interrupts, and answers questions that were not directed toward her. When she does this, she is condescending and rude, and very confidently dispenses wrong information. Sh…

Let’s discuss chaos — or just mildly embarrassing / funny / off-key things — that happened when you were eating in a restaurant for work. Some stories that have been shared here in the past: I was in my mid-twenties traveling to a conference with my fifty-something boss. He could be odd and a bit awkward but never creepy or inappropriate. We were having dinner at the hotel restaurant when approached by a violin player obviously offering romantic musical accompaniment. I politely declined but my boss excitedly requested a specific piece. I then had to sit there awkwardly for several minutes while the violin player played his piece circling around us as if he was enhancin…

This post was written by Alison Green and published on Ask a Manager. Most of the time when you leave a job you hated, you do it professionally — you give notice, you transition your work, you move on, even when there’s malice deep in your heart. But sometimes you get the opportunity to go out with a bit more verve — for example, the person who quit with two hours of notice the week before a big project was due … exactly the same way they treated him when he’d been demoted four months prior. And obviously we must never forget the person who spelled out “I quit” in cod. Not all final F-you’s are so visible. Some are more discreet, perhaps known only to you. But all are s…

This post was written by Alison Green and published on Ask a Manager. Little is more satisfying than seeing a jerk get a well-deserved comeuppance. For example, some satisfying stories shared here in the past: • • • “I worked with a horrid VP of Sales – arrogant, obnoxious, just a nightmare. We were in an internal meeting and he used the phrase ‘get in a circle jerk’ with them (and even used the hand motion). Then smirked at me, the only woman in the room and the youngest by far. I’d had enough so (fake) innocently asked, loudly, ‘What’s a circle jerk?’ He tried to move on but I asked again, ‘Sorry I don’t understand, what is a circle jerk – if I’m negotiating the…

This post was written by Alison Green and published on Ask a Manager. Let’s talk about malicious compliance — times when someone purposely exposed the absurdity of a rule by doing exactly what they were told to do. For example: “I had a boss who needed to know via email every. single. time. we stepped away from our computers (we were all fully remote). So I decided to comply 100% with her request. I told her when I’m using the restroom, that I had to put cream in my coffee, that I’m going to put on a sweater because I’m cold, I’m about to open my living room blinds, you get the point. Others did that too and after like two weeks, she said we no longer have to notify her…

This post was written by Alison Green and published on Ask a Manager. With more people being called back to offices where they’re expected to share crowded spaces with coworkers — including sharing desks — let’s talk about shared space horror stories! Maybe you share a desk with someone who pinned up deeply personal love notes from their partner all over your shared space … or set the screensaver on your shared computer to be photos of herself in a bikini … or maybe you had a boss who “was constantly leaving open the very explicit romance e-novels she was reading on the shared workstation so you’d sit down to start your shift and suddenly you’re reading about parts quive…

This post was written by Alison Green and published on Ask a Manager. Over the years, we’ve heard about people who chose some pretty odd hills to die on — people who became so strongly committed to a minor fight that they lost all sight of logic and decorum. To wit: “Our break room has a giant whiteboard calendar in it. Last year the company sent us a new one and asked us to start using it at the first of this year. Not really sure why … the other was perfectly usable and there was no differing info on it, but hey, whatever! The new calendar is slightly smaller than the previous one – as in the previous calendar was 36×48 inches and the new one is 32×44 inches. The woma…

Inspired by yesterday’s letter about someone who vastly overshared personal mental health details with clients, let’s talk about oversharing at work! Over the years we’ve heard about oversharing in the forms of a colleague who showed an explicit slideshow of her baby’s birth, a boss who kept sharing drama between his current wife and his ex-wife, a coworker who felt the need to share that her husband didn’t like her Brazilian bikini wax, a brand new hire who kept asking everyone whether he should cheat on his wife, and much more. Let’s discuss workplace oversharing in the comment section. The post let’s discuss TMI: when coworkers overshare at work appeared first on As…

Sometimes the biggest battles at work — and definitely the funniest — are over very small things: the office-wide meltdown when new phones were installed with fewer speed dial buttons; mundane parking rules that led to threats, bribery, and fake parking tickets; a rebellion after a change to the cafeteria’s sushi trays; and a full-on mutiny over thinner bacon. Let’s discuss very big office battles over very small things. Share what you’ve seen in the comment section. The post let’s discuss: very big office battles over very small things appeared first on Ask a Manager. View the full article

It’s the Thursday “ask the readers” question. A reader writes: This is half-question, half-plea. I’d love to hear from readers who didn’t get into a fulfilling / interesting / creative / what-you-actually-want-to-do career until after age 40. I’m having a bit of a slow, long-term personal breakdown of shame over my “career.” I started out a high achiever, interested in so many things and studying so many creative and academic pursuits. I went to a good college, got great grades, and have so many interests. But graduating into the Great Recession without a much family money behind me (and not having worked during school) left me working retail / customer service / secre…

This post was written by Alison Green and published on Ask a Manager. With more people working more days in their offices, let’s talk about carpooling for work. Did you have to share a multi-hour car ride with a coworker who insisted on listening to a bad recording of his own choir practice? Get stuck carpooling with a disgusting nose picker? Fall in love with your carpool partner after he accidentally got fired by pretending to be bad at his job so he could sit with you all the time? Let’s discuss work carpool stories in the comment section. View the full article

We’ve talked about terrible corporate gifts, so now it’s time to talk about great ones. And yes, money and time off are the best gifts, but sometimes you’re going to get something else so let’s hear about what actually worked. Some examples that have been shared here in the past: The best Doctor’s Day gift I ever received was a bobblehead of myself. They took our ID photos and had them made into bobbleheads. It’s hysterical. I love it. My company does a gift select each December that I really like. They work with a local bakery and have a selection of four items to choose from – typically a cheesecake, chocolate cake, quiche, or a fruit basket (this sometimes comes fr…

This post was written by Alison Green and published on Ask a Manager. Earlier this month, we heard from someone whose CEO shared photos of his recent family vacation at a town hall after announcing budget cuts, no bonuses, and increased health insurance costs. And we’ve heard about plenty of other out-of-touch executives before — like the company that quizzed employees on the new boss’s horses, family, and vineyard (yes, really), or the manager who wanted everyone to share their best and worst moments of the pandemic, or the CEO who joined a meeting about layoffs remotely from a golf course. Please share your own stories of out-of-touch leadership in the comment section…

This post was written by Alison Green and published on Ask a Manager. Earlier this month, we heard from someone whose CEO shared photos of his recent family vacation at a town hall after announcing budget cuts, no bonuses, and increased health insurance costs. And we’ve heard about plenty of other out-of-touch executives before — like the company that quizzed employees on the new boss’s horses, family, and vineyard (yes, really), or the manager who wanted everyone to share their best and worst moments of the pandemic, or the CEO who joined a meeting about layoffs remotely from a golf course. Please share your own stories of out-of-touch leadership in the comment section…

Last week we talked about the smallest amount of power you’ve ever seen someone abuse. But people can also use even small amounts of power for good — like the crossing guard who wasn’t really a crossing guard, or the graphic designer who sabotaged a homophobic group’s ad in her newspaper. This week, let’s talk about times when you’ve seen someone exploit their power for good — not just times when you saw someone be a good person at work, but times when someone violated the letter or the spirit of a rule or otherwise did something that could technically be considered under-handed in order to achieve good in the world. Please share in the comments! The post let’s talk abo…

In response to the letter earlier this week about a company that announced it would no longer clean out office fridges, we talked about how cuts that save only minor amounts of money can be a harbinger of more significant problems to come. Today, let’s talk about what other signs of financial trouble you’ve seen at work — the early signs that foretold something worse. Some examples shared in the comments: “This was back in the financial crisis of 2008. One morning we get a company wide email with the subject line ‘Milk.’ Went on to say that we since we had been spending so much money on it, the company would no longer provide milk for coffee/cereal (they kept the non-da…

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. CEO is making two finalist candidates have dinner with him at the same time Wondering if you can tell me if this situation is as crazy as I think it is. My company is hiring for an executive level role for an office we are standing up in a new state. This role will report to our CEO and it’s important we get the right person in place. We’ve narrowed it down to two final candidates, they have interviewed with other C-suite employees, and the feedback is similar on both candidates (both would likely be great in the role). Our CEO wants to take them bo…

It’s five answers to five questions. Here we go… 1. My manager wants us to do a “mental health check” weekly Once a week, my new direct supervisor posts in our group Teams chat the following: “Good morning! Mental health check! Time to vent – how is everyone feeling?” I’m not sure if I should even respond, or not. However, I feel like it’s really a non-negotiable because she will keep asking. My first gut feeling is this: if I was feeling like I was having a tough time with work, I’d either have gone to you already, or addressed it with my therapist. “A mental health check” is not something that I’m going to discuss with my direct supervisor. How do you suggest I res…