Performance Tracking and Feedback

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are three updates from past letter-writers. 1. My coworker’s constant babbling is drowning me in info, and my boss won’t help So as it happened, by the time the post went up I’d left the job and the region. But not long after I sent in the letter, I sat down and laid this out to my boss pretty much exactly as I wrote in. He wasn’t blind so while he wasn’t exactly thrilled, he did get it. I was a receptionist/admin in a small public office with regular customer service and sales tasks in addition to EA and admin work, my…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My employee warned me he has a problem with authority Six years ago, I took a job in a new department. At the time, I only had two years of managing experience and I was eager to not step on the toes of my new four-person team, who had a combined total of 85 years of experience. On my first day and in my first meeting with my employee Fergus, he smirked and opened with, “You should know I have a problem with authority.” To his credit, he was not lying. It’s a nightmare to deal with him but he does just enough to not be let go (we work for the gover…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer in HR who had recently brought in a new manager, Barbara, to manage a team that was resisting any change and complained constantly? Here’s the update. First, Barbara is no longer with our organization. Due to some troubling behavior that was witnessed by multiple people (myself included), and given the nature of Barbara’s actions during her short time with us, we all felt this just wasn’t a good culture fit an…

There will be more posts than usual this week, so keep checking back throughout the day. A reader writes: I have a newer employee who isn’t doing well. She has another job that I think she works at while on breaks, and I believe it’s causing distractions (and long lunch hours). She’s never actually told me about it but her cell phone voicemail is set for it. Do I bring up the other job when I am discussing her mediocre performance with her? I answer this question — and three others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here. Oth…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer wondering if they could ask their coworkers to tell them to shut up when they were talking too much? Here’s the update. I was the person who wrote in a moment of desperation trying to figure out how to stop myself from endlessly talking with/at coworkers and posed the idea of having a button made to tell people to tell me to hush (you know it was bad times when that sounded like a good idea). Warning for cont…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the CEO who kept asking young male employees to try her breast milk (!!)? Here’s the update. I recently wrote in about my CEO offering her breast milk to staff. The staff member most impacted elected to write a letter to the board. About 95% of union members decided to sign on to the letter, with many of them writing their own letters describing favoritism and lack of accountability on the part of the CEO. The whole board rece…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. 1. I get bad vibes from my new boss You advised me to act like a normal professional and that was absolutely the right thing to do. When we interact, the new director is pleasant and has nice things to say to me and about the work that I do. I don’t think that she is nefarious, but unfortunately she is incompetent. She’s been a fairly absent leader, giving vague direction to teams then providing conflicting direction at the last minute, and starting meetings by sharing “profou…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My boss told me to write the same sentence 500 times as punishment for a mistake I’m a currently an office manager, and I recently messed up and did not submit some health insurance forms that were required and cost my boss $1,000. I have been here for four years and never made a mistake, but for some reason my boss wants me to write 500 sentences stating, “I will not screw up another insurance case.” Is this even something she can do? She can, but it would be really, really weird — and overstepping and degrading — to require an adult to do that.…

We have once again entered the season of forced workplace merriment, holiday party disasters, and other seasonal delights! Thus it is time to hear about your office holiday debacles, past or current. Did you pass out naked in the break room? Did your manager provide you with a three-page document of “party procedures”? Did your seven-year-old tell your boss the party food “tastes like shit”? These are all real stories that we’ve heard here in the past. Now you must top them. Share your weirdest or funniest story related to holidays at the office in the comments. The post share your funniest office holiday stories appeared first on Ask a Manager. View the full article

It’s the final round of the Worst Boss of 2025 voting. We’ve narrowed the pool from eight nominees to two (see results from the first round and second round). The two finalists go head-to-head below. A Frightful Face-Off – The Nominees: the CEO keeps asking young male employees to try her breast milk my company makes summer interns wear bikinis If the voting isn’t showing up for you, you can also vote directly here. The post vote for the worst boss of 2025: the finals appeared first on Ask a Manager. View the full article

A reader writes: One piece of your advice I’ve made use of many times is to think of a person struggling in their role as “miscast.” It’s not like they’re a terrible person or failing on purpose, they’re just in the wrong role for their skills. When the conversation turns to ending their employment, I can be kinder and more compassionate, as you’ve written, even when they have frustrated me greatly throughout their time with us. But I worry I’ve gotten stuck when the reason someone is being let go for attitude. I’m thinking of a time, a while back, when I fired a person who no one could stand to work with — arrogant, smug, judgmental, and no self-awareness whatsoever of…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose friend hired them but wasn’t paying what they had agreed on? Here’s the update. I’m happy to say that the outcome of the conversation with my now former boss was positive and I didn’t expect it to end as well as it did. Thank you, Alison, and everyone who provided helpful feedback. I respectfully brought up with my friend what she was thinking to do in terms of the summer when the days were longer and I…

Several years ago, a reader shared with us this epic email that was sent by their company’s boss after a holiday party gone terribly awry, and as we enter the holiday season we remember its glory. “This happened about ten years ago, but the email I received from our boss was so epic I preserved it. Context: The second year I worked at this company, our holiday party was held on a dinner cruise boat. Our boss footed the bill for dinner and an open bar, and a few other companies also hosted their own parties on the boat at the same time. Since I was underage at the time, I did not drink, and actually left early with my date. Everything was fine when I left. The Monday aft…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. 1. Men are gross in our non-gendered bathrooms (#3 at the link) The bathrooms in our building continue to be a source of mirth and disbelief. As well as continued seat-up, shake-it-all-about behavior, there’s been the (female) facilities manager who refused to accept that “all gender” means sanitary bins should be available in all stalls (“men don’t want to look at those”), and building-wide reminders to use the supplied brushes to remove anything you might leave clinging to t…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. Nameplate drama I work for a very large company. My department is small and very specialized. The rest of company either doesn’t know we exist or, if they do, doesn’t understand what we do. My department has been the “stepchild” of the company. There have been growth and leadership changes that affected morale for many years. There’s a lack of role clarity, communication, overstepping of management boundaries, no policies or procedures, reactiveness, finger pointing, etc. We have one long-term employee, Jan, who is known for being rude and sarcast…

In the spirit of the season, let’s hear about workplace gift debacles. Did a game of Secret Santa end in tears? Did a coworker throw a tantrum when she didn’t win a raffle? Were you given a jar of mold as a gift? Did you receive an oil painting of your coworker’s mother in the style of Napoleon? These are all real stories that we’ve heard here in the past. Now you must top them. Share your weirdest or funniest story related to gifts in the office in the comments. The post office holiday gift-giving stories: worst gifts and weirdest gifts appeared first on Ask a Manager. View the full article

It’s a special “where are you now?” season at Ask a Manager and I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose employer who laid them off and then wanted them to sign an indemnification (#2 at the link)? Here’s the update. Your advice was incredibly helpful. My previous manager continued to send me multiple followup texts regarding the indemnification that felt very guilt-tripping (reminding me they could not proceed with the critical business operation unless I signed and agreed). I did not reply to any of the tex…

All year long, I’ve made a weekly book recommendation when kicking off the weekend open thread. These aren’t work-related books; they’re just books I like, mostly fiction. Sometimes they’re books that I’m in the middle of reading, and other times they’re just long-standing favorites. Here’s the complete list of what I’ve recommended this year (maybe in time for holiday gift-shopping!). I’ve bolded my favorites of the favorites. (Interestingly, with some notable exceptions, it appears that what I was reading got lighter and lighter as the year went on.) Long Bright River, by Liz Moore. It’s SO GOOD! It’s the story of two sisters, close as children but estranged as adults…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer wondering how to keep cat fur off all her work clothes (#5 at the link)? Here’s the update. You were kind enough to post my question and your readers responded with a wealth of information and advice. Since I’m retiring in a few weeks, and cat fur on office clothes will no longer be a problem, I thought an update might be in order. Plus, who doesn’t love update season?! The number one piece of advice I receiv…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. 1. My job wants me to hit up everyone I know for money and other help So it’s been a bit of a twisty path since I wrote in. I’ll start by thanking Alison and the commentariat for really helpful advice. The small group meetings with the explicit purpose of sharing our personal contacts and their locations kept being postponed. Casual discussions about the principles of the project continued during other meetings, and I began to lay the groundwork suggested in the advice and dis…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My company won’t call me Doctor or Lord I was hoping that you could help me with a question I have regarding the use of honorifics in workplace documentation. I have recently acquired a new honorific, and my employers are refusing to use it on the documents that I have requested it be used on. I have legal documents that also show that my title is a fully legal one and can be used on official government documents up to and including my passport. Is there anything that I can do to get my employers to use it? Specifically, I have a doctorate and I a…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer who was afraid of flying and and their job required a lot of travel? Here’s the update. Many commenters wondered why friends, family and mentors recommended I accept the new job. Despite the travel, it had clear benefits over my prior position. To name a few, I would be paid about $17k more base salary, would have a 5% bigger bonus, a better title, more responsibilities and I’d be fully remote. I had also declined another offer that had similar compensation but would’ve required three days in offic…

A reader writes: I recently realized that one of the managers who reports to me, Blake, uses abusive language with his employees. Blake’s employee fear that if he knows they have reported this to me, it will create a further problem for them. I need help on how to give feedback to Blake without giving him the feeling that I came to know this from his team members. I answer this question — and three others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here. Other questions I’m answering there today include: Interviewing with the team I’…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer asking whether she had to share her story on a “women in industry” panel? Here’s the update. So … I ended up doing the panel. I talked to multiple trusted women at work and outside of work, who almost always encouraged me to do it, even if just for the experience and to showcase myself. For what it’s worth (now that the panel is over), I work in the construction industry as a superintendent. My job is to organ…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose boss was pushing them to fundraise from their family and friends and tap their personal network for prizes for raffles? Here’s the update. In the months during which my boss was pressuring me to solicit gifts, I managed to procure exactly one in-kind gift from a local business I frequent, and I was so awkward doing it. There’s a local yarn shop that I frequent, so I intended to ask the owner for a donati…