Performance Tracking and Feedback

A reader writes: Earlier this month in Ohio, a pair of Republican lawmakers introduced a bill to create a website with lists of people who’ve no showed for interviews. I’ve included a link to Ohio’s Statehouse News Bureau’s reporting information — because truly when I first heard about it, I thought for sure the person was doing a bit. It seems to be specially focused on those receiving unemployment benefits, but it seems it could quickly turn into including everyone. I’m curious about your thoughts in general, but also in application. How on earth could they validate that the person no showed, and what if the person who entered the name into the database is an ex or d…

A reader asks: I caught my employee skipping work to nap at home when she said she was meeting with a potential client. It was total happenstance; I happened to meet the potential client at a social event that night. When I asked my employee the next day why the client had no idea who I was or what our company did, the truth came out: she hadn’t met with anyone, she’d gone home to take a break and a nap. She apologized for lying, but said she’d been feeling burned out and was struggling with seasonal depression. She is my top performer and best employee all around, and we are coming off of our busy season, so a little burn-out is understandable. She volunteered that she …

It’s four answers to four questions. Here we go… 1. We’re supposed to do enneagrams at a company retreat I work at an organization with 100+ employees. We gather periodically for company-wide retreats. We have done this in the past with various professional learning opportunities. This time we were asked to fill out an enneagram survey that would be facilitated in conversation about “what truly drives you and how to apply that to your job.” I find it to be mumbo jumbo and about as scientific as astrology. I took the quiz and found myself increasingly uncomfortable with the questions and rigor of the survey. How can I share this with management? How can they create alte…

A reader writes: I work at a government agency (not in the U.S.) and it’s a good job. It’s a relaxed environment that definitely puts people’s safety and well-being first. However, and I never thought I’d be saying this, I think it might be too much of a good thing. People spend all day chewing on their fingernails and then touching everything (we are moving to a hot-desk only workspace). We’ve got a few people who are constantly coughing or throat-clearing, and typing/clicking so forcefully that the desk shakes. The person who sits near me arrives late almost everyday, having come from the gym, and simply changes into work clothes without showering, then spends half…

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – November 7, 2025 appeared first on Ask a Manager. View the full article

At the end of each year, I publish a slew of “where are they now” updates from people whose questions I answered here in the past. In past years we’ve had several hundred each December and it’s been magnificent. If you’ve had your question answered here in the past, please email me an update and let us know how your situation turned out. Did you take the advice? Did you not take the advice? What happened? How’s your situation now? (Don’t post your updates here though; email them to me.) Note: Your update doesn’t have to be positive or big to be worth submitting. We want to hear them all, even if you don’t think yours is that interesting. And if there’s anyone you espe…

A reader writes: I am in an unusual position at work and I wondered what your point of view on this would be. For context on this: I work remotely and almost never see my coworkers in person. If I did, this situation would be a lot sillier than it already is. I work for a close-knit, very interdependent team in a small company. I first told my manager I was pregnant once I finished my first trimester, so that I’d get permission to attend appointments. He asked me not to tell my coworkers until he and my grandparent manager had figured out a plan for my absence. Assuming it wouldn’t be long, I was happy to wait. But it is now less than two months until my maternity lea…

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – October 31, 2025 appeared first on Ask a Manager. View the full article

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: Great Big Beautiful Life, by Emily Henry. Two very different writers — one an outgoing celebrity journalist and one a Pulitzer-Prize-winning curmudgeon — compete to write the biography of a once-famous tabloid princess who long ago dropped out of sight. Not my favorite Emily Henry, but everything she writes is so entertaining that it’s still worth recommending. She’s an ideal author for when you want fluff that’s still smart and well-written. (Amazon, Bookshop) * I earn a co…

A reader writes: My job has a weekly meeting where a different employee each week presents to our group about what they’ve been working on for the past few months (academic lab meeting). The group is about 30 people and includes our boss/PI and everyone else in the lab group. There’s a tradition where the first five to ten minutes of these hour-long presentations are devoted to photos highlighting cool things from our personal lives. Almost everyone uses this time to show photos from things such as vacations, hobbies, hiking trails, their children’s school events, etc. I think it’s a cool way to connect with my coworkers and I think everyone else feels the same way. My…

A reader writes: I’ve been a people manager for a few years now. I join a company as an individual contributor and get pushed into management as soon as a role opens. I don’t seek it out; I’ve tried to decline, only to end up managing anyway. I believe in the “servant leader” style, and I try to make sure that my teams have what they need to be successful. I’m also a pretty good people person. Throughout my career, colleagues and clients have tended to like me. I’m approachable, and I like to find compromise between conflicting priorities. My team isn’t a pure support role, but it’s ancillary (think design or marketing), so I need to collaborate with other teams so we a…

A reader writes: I found your site a few months ago after receiving an angry, almost violent letter from a former employee of mine. I used to own and operate a small bed and breakfast in a resort community. She was a maid, cook, and sometimes bookkeeper. I have always known that I’m a difficult person and would warn new employees that they were on probation for them to get to know me as much as for me to get to know them. I have always found those who can’t handle me to be weak or too sensitive. When I got her letter, I was shocked, angry, hurt, defensive, and ready for war. However, after taking some time to read through your past letters, I now don’t know how to feel…

Growing up, we pick up all kinds of lessons from our families about work, often without even realizing it. You might have learned from your parents to view all managers adversarially, or that gumption is essential to getting ahead, or that you should keep your head down and never speak up about problems or to be excessively deferential, or that messing up was unforgivable … or maybe there are things you wish you had learned from your parents but didn’t. Let’s discuss in the comments. What lessons about work did you learn (or not learn) from your family, and how did those affect your career? The post what did you learn from your parents about work? appeared first on Ask …

It’s five answers to five questions. Here we go… 1. Two of my employees don’t get along I am a manager of a few different groups, including a group of customer service representatives. This team seems to always have tension between two people. They both feel that the other isn’t doing enough or doing things incorrectly/not up to standard. They get in passive-aggressive arguments on Teams about very minor things like who will do the mail and who highlighted something on a sheet. I had to create a mail schedule and remove their access to items. Now they are both refusing to speak with each other and continue to complain about each other. I have told them both that I can …

It’s four answers to four questions. Here we go… 1. New employee doesn’t pay attention to his training We’ve got a new guy at work: Dave. He’s still in his probation period. He’s never done this work before — he had a job which has a little overlap, but not much. I am not his manager, and haven’t worked with him much, but I have been asked to give him some training in my areas of expertise. His work so far for all of us has often been careless and has had to be repeated more times than is usual for a new starter, and he doesn’t seem to pay attention to instructions. A careful conversation with him is being planned, so that he has the chance to improve before his probat…

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: Land of Milk and Honey, by C Pam Zhang. With food supplies disappearing after an environmental disaster, a chef escapes to a job in the Italian Alps to cook in a closed oasis for the world’s elite. (Amazon, Bookshop) * I earn a commission if you use those links. The post weekend open thread – October 18-19, 2025 appeared first on Ask a Manager. View the full article

A reader writes: I often bake for my office. I just bring in the baked goods and leave them in the kitchen. I don’t solicit compliments and I don’t directly offer them to people, either. The only compliment I need is seeing an empty tray at the end of the day. I don’t even know who tried the baked goods and I don’t seek to find out. The baked goods generally go over well and I get thank-you’s and compliments, but I also get a handful of people coming over to thank me for bringing in baked goods but explaining that they can’t eat them for whatever reason — allergies, diet, whatever. This bothers me a lot and I don’t know if I’m justified. A generous reading is that they…

It’s five answers to five questions. Here we go… 1. I manage a married couple, and it’s causing problems I manage a married couple. I hired one of them first, and a few years later the spouse finished a degree that gave them the right expertise to also join my team. They don’t supervise each other or make any promotion or budget decisions about each other. At first things were good, but I’ve been noticing small things that are now bigger things in their communication patterns that need to be addressed. They are becoming really insular, not asking anyone for help except the other one, and not communicating issues or concerns outside the two of them, and recently they sh…

A reader writes: I am a manager and I have a lot of empathy for people on my team. However, that empathy has taken a turn since I’ve now had employees twice threaten suicide after serious feedback conversations. In both cases I was told they were considering suicide because of the potential job loss, and we had to act accordingly — welfare checks, making sure their safety was secured. Clearly it wasn’t just my feedback that caused it, but it does seem like a catalyst for it. I did know before this happened that they were each struggling with their mental health, but nothing that would indicate this severity. In both situations, the people in question are safe, but I’m n…

It’s four answers to four questions. Here we go… 1. I’m aggravated by my company’s giving-back program My company has a giving-back program where employees are asked to volunteer time or make donations to charity and in return there is a designated one-day holiday that the entire company gets off. Terrific, right? This year, my team signed up for a charity event that was centrally located, which then moved to a much less convenient location for everybody. Most of us opted to make a donation to one of the suggested charities since twice the commute was just too much time away from work. We then got push back to put on record how we gave back and when stated that we made…

A reader writes: I have a coworker who is making me do her work, I asked my boss for help but I feel like he’s being really laissez faire about the whole thing. What should I do? How should I set boundaries with her, healthily? I work for a small research lab, and I’m rather new (hired four months ago). I have a coworker, Amanda, who doesn’t do her job. Examples include: missing a meeting because she was napping, coming into work only to use the printer/computer to plan a surprise party for her husband, spending “all day” replying to two emails, and most egregiously having her friend take a data analysis assessment for her when she was hired. She apparently has a histor…

It’s the Thursday “ask the readers” question. A reader writes: For various but mostly economic reasons, my spouse and I are not planning on having children. We both work in specialized fields that do not allow remote work, in roles that are required to be full-time. The best employment opportunities for both of us mean we’re locked into living in a high-cost-of-living area, and we rely on our full combined income to pay rent, bills, and student loans. This was our choice even before the current economic chaos. My darling mother cannot fathom this decision. Her suggestions for ways to “make it work” with a baby have ranged from: “Take the baby into the office with you” t…

A reader writes: My workplace has drinking heavily interwoven into the culture. You doubtless know the kind of place — never had a work social event without copious amounts of booze, boss bringing around beers on Friday afternoons, work parties with an open bar being relocated to another bar where the limitless company tab covers five shots for everyone at the table in five minutes, that kind of vibe. I didn’t know that was the culture when I was applying, and I’ve had a lot of issues with alcohol and drugs in the past. Over the past year and a half, I’ve had some life stuff going on that meant I got to the point where I felt it would be good for me to cut out drinking,…

A reader writes: A friend of mine got a job in property management and wasn’t told about the dress code until a couple months in. It is the most ridiculous thing I have ever seen. The highlights: * Women can only shop at Ann Taylor. They are given $700 twice a year for a clothing allowance, but $700 only gets you two suits and two shirts. * They have to wear certain color combinations on certain days, which means you can’t just buy those two suits and rotate them every other day. * Women have to wear heels. Property management involves some desk work but a whole lot of walking around, so you have to run around inside, outside, and up and down stairs in heels. Can th…

Federal workers and others affected by the government shutdown: we’re in day 22 with no end in sight. How are you doing? What’s going on in your workplace / with your colleagues? The post government shutdown day 22: how are you doing? appeared first on Ask a Manager. View the full article