Performance Tracking and Feedback

A reader writes: I’m a new-ish manager in a small company. I have two direct reports. One is professional and a joy to work with. The other is a recent hire (he’s been here two months) who is right out of college, Jake. In our most recent weekly one-on-one, Jake told me that he is “disappointed in the role” and the work is “not as interesting as he hoped.” I can understand how someone could find much of the work tedious. There’s a significant amount of data entry in the position. But I never hid this. I was clear with every candidate I interviewed that there would be tedious tasks and screened for people who seemed able to figure out strategies for handling that tedium.…

A reader writes: In February, I changed companies and took on a manager position for the first time as the current manager was being promoted. While the exiting manager introduced me to the different people I would be supervising I was taken aback when “Benjamin” immediately assured me that despite looking like he was 21 or 22, he had worked there for years. If you had asked me to guess his age, I would have said 41 or 42. In the moment I was stunned, not sure if it was a joke, and just said I looked forward to working with him. Later the exiting manager told me that he’s been doing that for years. The first time at a lunch meeting with a potential client, Benjamin made…

It’s five answers to five questions. Here we go… 1. My coworker reacts out loud when reading about politics I work at a front desk position at a cultural institution, and usually there is a lot of down time at my job. I love this aspect of the job and usually spend several hours a day reading. There are almost always two people on staff, so there are a few different people I will work alongside for the entire day. One of my coworkers verbally reacts to a lot of things that they are looking at during this otherwise quiet time. This person will laugh abruptly and very loudly, or will make comments into the silence like “oh wow” or “ew, that’s horrible.” Sometimes these r…

Last week we talked about the smallest amount of power you’ve ever seen someone abuse, and here are 18 of my favorite stories you shared. 1. The pizza revenge The office assistant asked me what pizza I wanted when she was ordering for an event. I told her specifically I liked the one they had gotten the week before and described it. She never ordered that pizza again. 2. The very secure kitchen I learned early on in a new job that ONE person other than security and the C-suite had the key to the boardroom. I also learned that somehow everyone in my department had pissed off the key holder, and I was now the designated person to bow down and request the key. One night…

A reader writes: I’m a manager at a large organization and am almost always in the midst of a recruitment process for one role or another. Our hiring and interview guides are built to stop as much bias from creeping in as possible. In practice, this means that I usually have a set of questions that I plan to ask all candidates, and then I leave time for candidates’ questions. Unless they ask our recruiter, they don’t generally get given any information on the format ahead of time, nor are they asked to prepare anything. Today, however, I was surprised. A candidate walked into the interview room with his laptop and, after pleasantries, proceeded to tell me he had a prese…

A reader writes: I work for a woman who is very highly respected. She is very smart and has accomplished a lot in her life. She also has had a few missteps in her past like anyone has and, although I do not know the extent of some of her previous failures, I feel I can partly link them to her business partner. She runs the day-to-day operations of the company I work at, and her business partner is mainly the financial backing to her current and her previous companies. My boss does speaking engagements and is very women-empowering, especially to women of a certain age and women of color. Her business partner, however, is very crude; he speaks down to me and all of my pe…

It’s five answers to five questions. Here we go… 1. My well-intentioned coworker keeps commenting on my phone calls I sit in a bank of cubicles with a young colleague in his first ever job. He’s very sweet and well-intentioned, but his efforts at making conversation are making me a little uncomfortable. For context, I am about two levels above him in our hierarchy, but he’s in a completely different business group and our work has no overlap whatsoever. I do not know anyone else on his team — we sit in an “miscellaneous overflow” section of the office (which is not ideal, but not currently changeable). Every day, he comments on how many meetings I have and what my sche…

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: Back After This, by Linda Holmes. A podcast producer who’s been wanting to host her own show gets offered the chance to do it … but she has to agree to let the show be about her dating life and to work with a relationship coach and influencer, of whom she’s highly skeptical. It’s smart and funny, and I looked forward to reading it every night and was sad when it was over. (Amazon, Bookshop) * I earn a commission if you use those links. The post weekend open thread – May 3-…

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – May 2, 2025 appeared first on Ask a Manager. View the full article

It’s four answers to four questions. Here we go… 1. Know-it-all coworker talks over everyone (and is often wrong) We have a new employee, “Sam,” who thinks she knows everything. She has lots of experience in a closely related field, but has never done this specific job, nor has she worked in our region (the details of our work are location-specific.) Whenever someone speaks, Sam jumps into the conversation. It does not matter if the speaker was clearly addressing someone else. Sam talks over people, interrupts, and answers questions that were not directed toward her. When she does this, she is condescending and rude, and very confidently dispenses wrong information. Sh…

A reader writes: I was diagnosed with ADHD a few months ago, and this past January, my company decided that all “hybrid” employees (my whole team is considered hybrid) need to be in the office a minimum of three days per week. I didn’t think I could do it, but I wanted to try before I said anything. I’ve tried for several weeks and found that I definitely can’t do three days in a row. But I’m also having a really hard time coming in for the third (non-consecutive) day, so I asked for the accommodation of coming in two days per week, which is a pretty typical accommodation for people with ADHD. My therapist wrote a letter about the situation, and I included it with my re…

Here’s a round-up of advice about how to navigate a job offer — evaluating it, accepting it, declining it, negotiating, and more. how to negotiate salary, benefits, start date, and more you should ask for more money when you get a job offer. here’s how. negotiating a start date with a company that’s moving slowly while pressuring me to start soon how to ask for more vacation time everything you need to know about time off when you start a new job don’t forget to scrutinize benefits when you’re considering a job offer how to negotiate a different title when accepting a job can I negotiate a later schedule before accepting a job? assessing the offer 7 questions to…

Remember the person whose company accountant was nitpicking his travel expenses to the point of responding to a $12 Chipotle tab with,”Ordering extra guacamole is wasteful of member dues”? Or the weeks-long battle about the purchase of a $10 calculator? Or the admin who wouldn’t give anyone a new pen unless you turned in your old, used-up pen first? And then there were these: • • • • I have had two different colleagues in two different jobs repeatedly change their signature blocks within hours of their boss being out of the office. One of them would change his signature block to “Acting Deputy Spokesperson” every time his boss took even an afternoon off to…

It’s five answers to five questions. Here we go… 1. My remote team does annoying ice-breakers in all our meetings My fully remote team has a habit of arranging quite annoying ice breakers/team building exercises for our meetings. In the past these have included: draw your mood on the whiteboard, guess the song and sing a few bars, and others which I find too intrusive and infantile for a work context (they honestly seem like activities you would do with small children). These activities are arranged by the team admin, but seem to have the approval of the team manager. Other team members look uncomfortable during these activities, but because of our relationship (we mos…

A reader writes: Does HR-mandated manager training actually work, ever? I had a director whose behavior veered week-to-week from overbearing to toxic to straight-up illegal. He was very savvy and never put any of the worst stuff in writing. When confronted, he claimed that he was misinterpreted or blamed the language barrier (English is not his native language). However, it’s hard to misinterpret statements such as “how can we force this employee to take less parental leave?” (the employee was taking the amount offered by the company’s own policy and protected by the FMLA) or “this employee’s (supposedly anonymous) company survey results were not very good; you need to …

A reader writes: I feel it is non-negotiable that — except for cases of emergency, sick kids, or traffic jams — employees should be at work on time the vast majority of days. This means getting to work about 10 minutes early in time to hang up a coat, use the bathroom, etc., and be at one’s desk when the hour begins. I feel like most employees and many managers do not so much care about this or, if they do, they don’t say anything to late employees. I have worked with colleagues who regularly show up 10-20 minutes late and no one seems to care. I’m not talking about flex-time jobs. Are my standards old-fashioned? I answer this question — and three others — over at Inc. …

A reader writes: I hired a new employee because she is clearly smart and her ideas align with where we want to take our team. But her approach to the job is rude, overwhelming, and sometimes insulting. I hired “Dorothy” for a job for which she has extensive experience, but absolutely none within our industry. We work in a highly technical field, and it takes a long time to learn the space. We often suggest about a year to get comfortable. We set the expectation that Dorothy would eventually take over the team she’s joining — the current team lead has his hands full and will appreciate passing things off — but not before she spends a year working with us and learning th…

It’s five answers to five questions. Here we go… 1. My manager wants us to do a “mental health check” weekly Once a week, my new direct supervisor posts in our group Teams chat the following: “Good morning! Mental health check! Time to vent – how is everyone feeling?” I’m not sure if I should even respond, or not. However, I feel like it’s really a non-negotiable because she will keep asking. My first gut feeling is this: if I was feeling like I was having a tough time with work, I’d either have gone to you already, or addressed it with my therapist. “A mental health check” is not something that I’m going to discuss with my direct supervisor. How do you suggest I res…

Last week we talked about memorable impressions made by new hires. Here are 20 of my favorite stories you shared. 1. The celebration At my husband’s old company, a new hire took a three-hour lunch on his first day. When a coworker asked where he’d been, new hire said he’d been at the strip club with his friends celebrating his new job. He reasoned that this was fine because “it’s just syllabus week right now.” He did not last long. 2. The carving Years ago we held an orientation for some new hires in the boardroom and one of them chose to carve his name into the table-top. It was his first and last day. 3. The Keurig annexation On a new guy’s first day, he took the…

If you’re getting ready to quit your job, you’re probably thinking a lot about how to tell your boss and your team that you’re leaving. But before you give anyone a heads-up, there are some things you need to do first. At New York Magazine today, I’ve got a checklist of 10 items to take care of before you quit. You can read it here. The post what to do before you quit your job: a checklist appeared first on Ask a Manager. View the full article

A reader writes: I am a senior manager on a team that does a back office function (think HR, finance, marketing). A seasoned manager, Rachael, reports to me and has a handful of staff members reporting to her. Our team is hybrid, requiring two in-office days, although we grant flexibility for temporary medical/childcare/life issues that come up. The operations we support are all in-office. Rachael recently told us that she is trying to move out of state and asked to work fully remote. She was candid about this potential move when she was hired several years ago and in subsequent conversations. Rachael is very experienced and previously held my position earlier in her ca…

It’s five answers to five questions. Here we go… 1. My friend hired me but isn’t paying me what we agreed A friend of mine recently started a business, and I happened to be the perfect candidate for the job because it’s a very specific niche. I was working for someone else, and she asked me to work for her. I would be getting paid the same amount and working the same hours, so I agreed to work for her. Unfortunately, she hasn’t been holding up her end of the deal with pay, and the hours are way different than we initially discussed. The first few months I was understanding because business started slow, but months later I’m finding that nothing is changing. I also am fi…

The work on the site is (hopefully) complete, and comments are turned back on. Thanks for your patience the last few days as we ran into some bumps with a server migration. The post housekeeping update appeared first on Ask a Manager. View the full article

This post was written by Alison Green and published on Ask a Manager. The site is having some server issues today so while we work on those, here’s an older post. This was originally published in 2019. (And hopefully everything will be back to normal shortly.) A reader writes: I’m a mid-level college administrator. One of my direct reports is positioning himself to move up in a couple of years (from department member to department head). He would still report to me, but the working relationship would be a little different. I need to work closely with department heads, and it can have a major impact on my work and the organization if that relationship is toxic. The pro…

This post was written by Alison Green and published on Ask a Manager. As long as we have employers, we’ll also have managers who issue nonsensical or inefficient edicts — even when their employees point out a smarter way to go. Sometimes that’s because they’re more focused on control or appearances than on actual results. Sometimes it’s because they’re out of touch with the day-to-day realities of the work. And sometimes they’re just bad managers. Today at Slate, I wrote about how some irritated employees have learned to respond to these policies with “malicious compliance”: scrupulously doing exactly what they’re being told to do, but in a way that exposes the absurdit…