Performance Tracking and Feedback

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work in an office with two full-time employees, a manager, and 80+ contract employees. Jane, the other full-time employee, and I both support the contract employees in vital, yet different ways. Let’s say that she schedules appointments, and I process payments. Each office in our company has a scheduler and a payment processor, and while both are technically hourly, each cohort has different duties and perhaps a different culture. Payment processors have many more responsibilities than schedulers, and both are occasionally asked to pick up an outside task or six. Here’s where thing…

A reader writes: I started a new job abroad. It’s a small country, and I’m adjusting well. I lived as an expat for six years prior to this in a less developed country, working in a much smaller, less professional company, and I know how much worse things can be in terms of working conditions, pay, and general living standards. I’ve been treated 1,000% better by this company than I was by the last place I worked, and I try to tell them that, but they don’t listen. They seem convinced that it’s only a matter of weeks before I find out what it’s “really like” here and quit. To be fair, my first day was admittedly shaky. My boss, Jake, wasn’t there to provide any guidance an…

This post was written by Alison Green and published on Ask a Manager. A reader writes: In the past year or two, quite a few people (typically middle-aged men) have been reaching out to me via LinkedIn (I am a 20-something woman) trying to recruit me. While I do have a lot of experience, I’m wondering if it’s odd that some of these professionals are reaching out to me, as I am under the impression it should be the other way around. They are the ones with the experience and connections while I’m the one building my network. My settings are set to the “not seeking a job” setting, and it’s clear on my profile that I am currently employed, and yet I still receive these fairl…

Here’s some coverage of Ask a Manager in the media recently: I talked to Slate about the death of the work happy hour. I talked to CNBC about how people are feeling about work right now. I talked to CNBC about how people returning to their offices are encountering very messy coworkers. I talked to CNBC about why generational stereotypes are often BS. I talked to CNBC about some TikTok career advice I support. The post Ask a Manager in the media appeared first on Ask a Manager. View the full article

This post was written by Alison Green and published on Ask a Manager. Just a heads-up that Ask a Manager is on Bluesky in case you’re over there: bsky.app/profile/askamanager.org If you’ve been considering trying Bluesky but haven’t made the leap: I really like it. It has a lot of the stuff that used to be great about Twitter before it imploded, plus cool features like being able to mute posts with particular keywords (so if you just can’t handle hearing anything about llamas this week, you can eradicate them from your feed), there are cool “starter packs” (so if you want to quickly follow a bunch of people who post about science or linguistics or yarn or cats or whate…

This post was written by Alison Green and published on Ask a Manager. It’s the Thursday “ask the readers” question. A reader writes: I would love to hear stories from people who made the transition from nonprofit work to for-profit work, as I am considering that transition myself. I’ve only ever worked in this sector and have a master’s in Nonprofit Management (not even an MBA) so the idea of changing sectors is really overwhelming, but I know people have done it before. Readers who have made this transition, please share advice in the comment section. View the full article

It’s the Thursday “ask the readers” question. A reader writes: For various but mostly economic reasons, my spouse and I are not planning on having children. We both work in specialized fields that do not allow remote work, in roles that are required to be full-time. The best employment opportunities for both of us mean we’re locked into living in a high-cost-of-living area, and we rely on our full combined income to pay rent, bills, and student loans. This was our choice even before the current economic chaos. My darling mother cannot fathom this decision. Her suggestions for ways to “make it work” with a baby have ranged from: “Take the baby into the office with you” t…

It’s five answers to five questions. Here we go… 1. Can I ask my company to paint over part of an office mural? I work at a large American law firm in a medium sized branch office (HR is based in another state). My office has this huge … corporate mural? Collage? It’s a collection of portraits of famous and “inspirational” people and “inspiring” quotes. It’s got world leaders, people from history books, athletes, authors, movie stars, etc. Each individual portrait is maybe one foot by one foot? This thing spans multiple walls, floor to ceiling, probably a couple of hundred portraits total. This piece of “art” ends at the entrance to the office supply room, and the main…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. I get bad vibes from my new boss A new director recently joined my department, and I’ve had an immediate bad feeling about her. I’m not typically quick to judge, and I recognize that she reminds me — at least in some ways — of a family member who is a bit of a narcissist. I want to stay professional and give her a fair chance, but I also don’t want to ignore my instincts if they’re picking up on real red flags. I’ve just been having a gut feeling and maybe, unfairly to her, I am reacting to speech patterns and mannerisms that remind me of my relati…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Our board volunteer makes everyone’s jobs harder I was recently made the chair of the board for a local community service group. The board receives money each year to buy supplies for community service events, but being on the board is a volunteer position (no one is getting paid). Basically, anyone who wants to be on the board can be because we really need the extra help. Historically, people have only been asked to step down if there is an ethical concern. The parent organization that provides funds does not provide rules or guidance on staffing, …

It’s four answers to four questions. Here we go… 1. Boss doesn’t care that new office isn’t accessible I work in a director-level position for a center of a large university. We have experienced significant reductions in staffing following budget cuts and project terminations. Several staff also work remotely. We have a large leased office space off-campus, but now that we only have about 20 people who work in the office regularly (down from over 100), the university has decided that we need to move. This all seems reasonable to me. However, the space the university has proposed is a converted rowhome with steep concrete steps into the front door, a very narrow and ste…

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. My boss embarrassed me at a department meeting My company is being bought out for a larger organization. Our jobs will no longer exist in four months. We’ve been encouraged to review the job postings and apply to jobs for which we might qualify. I reviewed the postings and selected two to apply for — one that would be very easy for me to move to as it’s tasks I already complete daily. The other was a stretch position, something that I’ve done but haven’t dabbled much in while at my current organization. I got an interview for the stretch job and, wh…

It’s five answers to five questions. Here we go… 1. My boss is dating his former assistant, who still works here I have been an assistant for over a decade. I love the work I do. In January, I started a new role supporting the CEO of a mid-size company — definitely not a small family business, but not a Fortune 100 corporation either. I was told the position was open due to a promotion the previous assistant received, which was a great thing to hear! Upon getting here, I noticed the vibe between the CEO and his former assistant to be … different. They constantly talked during the work day about personal things, spent lunch together, and when one of them would leave for…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My boss leads the worst staff meetings ever Every month my boss leads an all-staff meeting, and it is awful. Normally he is a pretty good boss, and I enjoy working with him. But this meeting is regularly 1.5-2 hours long and largely irrelevant to half the staff because it is mostly geared towards one team (out of 4). My boss also tries to make these meetings “fun” by asking people for personal pictures — at one meeting he showed pictures for 45 minutes before even getting to the business/informational part, during the height of our busy season. I ma…

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. Boss said, “Well, someone’s parents didn’t love them” about me In preparation for a team-building retreat, all employees in my department were asked to submit a baby photo for a “match the baby photo to the employee” icebreaker activity. The request for baby photos was framed as a requirement, not an opt-in request. I wasn’t able to get a baby photo because my mom is my only living family, and we are estranged. The request stirred up some *feelings* and left me feeling pretty crummy for a few days. I considered saying something to my boss about how …

This post was written by Alison Green and published on Ask a Manager. A reader writes: I started a job eight months ago that I was very excited about. I was looking to get out of a highly stressful position and got this offer (same pay, somewhat worse benefits but growth potential) and what I thought would be a solid work-life balance. The first day, my boss mentioned how we typically end at 4:30. I’m used to working long hours so I was excited, thinking I’d have more time with my two small kids and husband. I was very wrong. The first couple months were good and then “efficiency” became a big part of conversation. I was asked why reviewing a report would take me 15 mi…

It’s five answers to five questions. Here we go… 1. My boss secretly arranged for me not to get paid for committee work I recently volunteered to serve on a committee at work. The group meets once a week during lunch and hosts weekend activities five times a year. Members who serve on the committee receive a stipend of $1,500 per year. Obviously this doesn’t amount to much when spaced out over a year’s paychecks, but I appreciate the nod to the extra work we do. When I got my first check after I began serving on the committee, I noticed the stipend hadn’t been added. I thought it was probably just an oversight and mentioned to my supervisor that I’d be running over to …

It’s four answers to four questions. Here we go… 1. Am I obligated to use my personal network for my job? I work for a nonprofit in a general admin role that involves some development as well (we’re very small, so it’s kind of all-hands-on-deck). From the start, I have been urged by the executive director (my direct boss) to send our fundraising appeals to my own friends and family, and he’s very pointedly asked me about any wealthy people/possible donors I might know. I mostly managed to wiggle out of that one by making it clear that I don’t have any wealthy friends. However, as we move into our big fundraising season I’m being asked to use my personal network to procu…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My boss told me to bring my sick four-year-old to work with me I want to start off by saying I am the absolute backbone of our store and everyone, including my boss, knows it. My boss has the flu right now and my four-year-old has been sick. She woke up crying, feverish, snotty, etc. I texted my boss at 4 am (I was scheduled to open at 10:30 am) explaining that my child’s sickness had taken a turn for the worse and asked if there was a possibility that anyone else could cover. She responded that there was no one besides me who could work and I would…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My boss told me to write the same sentence 500 times as punishment for a mistake I’m a currently an office manager, and I recently messed up and did not submit some health insurance forms that were required and cost my boss $1,000. I have been here for four years and never made a mistake, but for some reason my boss wants me to write 500 sentences stating, “I will not screw up another insurance case.” Is this even something she can do? She can, but it would be really, really weird — and overstepping and degrading — to require an adult to do that.…

It’s five answers to five questions. Here we go… 1. My boss treats our coworker’s performance issues as team performance issues I have a colleague, Sarah, who has been in the job longer than anyone else but constantly ignores our processes. Some of these processes were put in place even before I joined almost eight years ago and she helped teach me. This has resulted in extra work for me and another colleague, Jacinta, who has now been assigned to monitor Sarah’s work and provide feedback. But even worse, our manager does not seem to directly address the issue with Sarah but instead calls team meetings (some in-office when we are all remote) over and over again to addr…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My boss was upset I wanted to leave when our A/C failed Last year, my coworker spent the majority of an eight-hour Saturday shift in a public building with no operable bathroom. She reported a sewage backup to our boss and the answering service of the facilities department responsible for maintaining the toilets, but her calls for help went unanswered. This was on my mind last Saturday, when our building’s A/C failed. I put in the same calls, but the only response I got was my boss asking me to let her know if it gets any hotter. A little before no…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My boss won’t stop wearing perfume that gives me headaches I have a generally good relationship with my boss. We work in a shared office space which includes my boss, me, and three other people. I am Covid-cautious still and wear a KN95 mask full-time and run an air purifier while I’m at work. Since moving into the shared space, I’ve had increased instances of headaches that linger into the evenings, often hours after I’ve left the office. The headaches are negatively impacting my work productivity, as well as the rest of my life. Several months ag…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. I want to break up with my boyfriend — but I work for his parents I just graduated from college last spring with a degree in a field that’s rather difficult to find work in. Lucky for me, my boyfriend’s parents happened to own a business in that field and they had a position open that was basically my ideal role (and probably several steps above any entry-level position I would have gotten elsewhere). I saw it as a great career stepping stone and accepted their offer. It has been far from perfect (typical small, family-run business issues), but ove…

It’s five answers to five questions. Here we go… 1. Bringing alcohol to the home of a recovering alcoholic My coworker is a recovering alcoholic; he doesn’t discuss it but never drinks, occasionally refers to “when I was drinking,” and once was frightened when he learned there may have been alcohol in a dessert he’d eaten (there wasn’t). His wife has generously invited to office over for dinner. She told us that “we keep a dry house” but we’re welcome to bring alcohol if we want it with our meal. This has created a debate within the office. Two want to bring alcohol, arguing that she told us (without us asking, I should add) that we could. The rest of us feel it would …