Performance Tracking and Feedback

A reader writes: The company I work for is a small father-and-son-owned business with 20 employees. This summer, our administrative assistant, Amy (age 50), broke her hand and required surgery. The injury occurred a week before a previously scheduled vacation. During her absence (one week and three days), the father (Bill) met a 21-year-old woman, Rose, at a car wash and offered her an administrative position, even though no position was open at the time. Upon returning from leave, Amy found Rose seated at her desk and was instructed to train her to perform her job duties. Amy’s own role was changed to scanning and organizing the backlog of company files, which she was …

It’s five answers to five questions. Here we go… 1. A coworker lent me a book four years ago and I still haven’t returned it This feels very low-stakes, but it’s something that hovers at the back of my mind. About four years ago, a coworker and I were talking about books we were reading, and she gushed about a great one she’d just finished. The next day, she brought a copy of the book to the office and gave it to me, suggesting I should read it. Since then, I’ve moved twice, I still have the book, and I still haven’t read it. I am avoiding returning it because I’m embarrassed that I haven’t read it (I’m a big reader, but I very much read by mood, and this book is outsi…

Last week we talked about how far “other duties as assigned” can stretch a job description (in response to a letter where writers were being asked to do door-to-door sales). Let’s discuss other times “other duties as assigned” has gone wild. What are the weirdest, most out-there things you’ve been asked to do at work that had nothing whatsoever to do with your job? The post “other duties as assigned”: let’s discuss things you’ve been asked to do at work that were wildly outside your job appeared first on Ask a Manager. View the full article

It’s five answers to five questions. Here we go… 1. Will people think I named my baby after my employee? I have a direct report who has a name that you don’t necessarily hear every day, but doesn’t strike you as a unique name either. I am currently pregnant and love this name. It’s been on my list of potential names for a while and I have a personal connection to it as well. My hesitation is my direct report — obviously I don’t think she will believe that I named my child after her, but it feels weird to explain and I worry about feeling self-conscious telling colleagues the name we decided. It feels oddly insulting to my colleague to say, “Oh, I didn’t name my baby af…

It’s five answers to five questions. Here we go… 1. My boss treats our coworker’s performance issues as team performance issues I have a colleague, Sarah, who has been in the job longer than anyone else but constantly ignores our processes. Some of these processes were put in place even before I joined almost eight years ago and she helped teach me. This has resulted in extra work for me and another colleague, Jacinta, who has now been assigned to monitor Sarah’s work and provide feedback. But even worse, our manager does not seem to directly address the issue with Sarah but instead calls team meetings (some in-office when we are all remote) over and over again to addr…

A reader writes: I am a manager of a small team at a midsize company. Recently, one of my best performers (Jan) had a dip in morale. During Q4, we had an opening come up that would be a small promotion for her, but we were told we couldn’t fill it until the new fiscal year. She was told by me and other managers to continue performing at a high level and was given additional responsibilities to prove herself. We all felt she was a shoo-in and even told her this during her annual review. Unfortunately, the new fiscal year came around and we could not promote her. Senior management wanted to bring in an external hire. The senior manager wants to move Jan to a new team whe…

It’s five answers to five questions. Here we go… 1. My coworker leaves her teenager in our office while she’s gone I will preface this by saying I work in a toxic environment with an an extremely toxic boss, so I know some of what’s going on isn’t normal. My coworker, Felicia, brings her teenage daughter to work. This is technically against company policy, but it’s not a fight I want to have with my boss. Recently, though, Felicia has been leaving her daughter in the office while going off campus to meetings, lunch, etc. This means my other coworker, Carrie, and I have to watch over the daughter — make sure she’s signed into a computer, answer any questions, grab her l…

It’s five answers to five questions. Here we go… 1. Should you put fan fiction on your resume? I saw someone online saying that they write fan fiction at Ao3 and so on their resume they put “independent fiction writer” or “independent online publishing project” without explaining what they write or that it’s at Ao3. They say that if you’re asked about it in an interview, you can answer with, “I prefer to keep my personal creative work separate from my professional identity, but I’ve used it as a way to improve my writing, editing, and consistency over time.” This seems like a really bad idea to me, but is it? Yes, it’s a bad idea. If you prefer to keep your personal cr…

A reader writes: I am hiring for a position that is fairly entry-level office work. A candidate, who is fairly young, lists two positions in the past decade which they were fired from. They were post-college full-time positions, not high school summer jobs where turnover would be expected to be high and where the job may not be a huge priority for the employee. This seems like a lot. I would follow up with a reference check to get more details if I move this candidate forward, but I’m not sure if I should just disqualify them. If it matters, there are other candidates I’m leaning toward, but this candidate is currently in my top tier in terms of skills and experience. I…

If you’re the boss, finding the right gifts for your employees can be fraught with questions: How much do you spend? Should you spend the same amount of money on each person? And if you don’t know someone well, how do you make sure they like the gift while still keeping it professional? For the record: managers don’t have to give their staff members gifts, but it’s a nice gesture if you want to do it, and in some offices it’s expected. (Although here is your obligatory reminder that because of the power dynamics involved, gifts at work should flow down, not up. Managers should never expect or encourage gifts from employees.) A while back, New York Magazine asked me to p…

With aggressive ICE raids expanding to an increasing number of cities, I’m sharing the following guidance from a community organizer in Chicago about what to do if ICE shows up at your workplace. I’m in Chicago, which has been targeted aggressively by ICE and Border Patrol for the last two months. ICE actions are expanding into many other cities, and I wanted to share some resources and tips from our city’s experiences with your readers. Inc. has a solid article on the rights of business owners when ICE shows up. It’s important to know what your rights are, especially about private areas and documentation. However, ICE frequently and blatantly disregards legal limitatio…

It’s the Thursday “ask the readers” question. A reader writes: This is half-question, half-plea. I’d love to hear from readers who didn’t get into a fulfilling / interesting / creative / what-you-actually-want-to-do career until after age 40. I’m having a bit of a slow, long-term personal breakdown of shame over my “career.” I started out a high achiever, interested in so many things and studying so many creative and academic pursuits. I went to a good college, got great grades, and have so many interests. But graduating into the Great Recession without a much family money behind me (and not having worked during school) left me working retail / customer service / secre…

It’s five answers to five questions. Here we go… 1. Getting drunk texts from a former coworker I have been remote working at a company for about a year and a half now, and have been enjoying it. About a month ago, I had a coworker reach out and ask if he could use me as a reference for a job he was interviewing for. I gave him my number for the application, I gave my reference to the company, and he left for his new job shortly after. Then things started to get odd. Now that he has my number, I’ve started to get gibberish texts from him late at night, almost like sleeptalking. Like “I’m such an idiot, going to baseball later, tell me why?” When asked about it, he has a…

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: Wreck, by Catherine Newman. A woman in middle age has a delightful family, a mysterious rash, and a preoccupation with a local train accident. The family is the same one from Newman’s earlier novel, Sandwich, but this book is 10 times funnier, and you don’t need to have read the first one to enjoy this one. (Amazon, Bookshop) * I earn a commission if you use those links. The post weekend open thread – November 22-23, 2025 appeared first on Ask a Manager. View the full arti…

All this week to get us in the holiday spirit, I’m going to be featuring holiday work stories readers have shared here in the past … and then updates season will start next week! To kick us off, here are 12 of my favorite stories you shared about potlucks and other food gatherings at work earlier this month. 1. The mince pies During a Christmas potluck, our CEO made a surprise appearance at our small branch to chat, exchange wishes, and so on. While everyone moved to the main floor for some games and quizzes, I had to go back to the canteen to retrieve my forgotten jacket. I caught the CEO stuffing the pockets of his very expensive, very Armani suit with our mince pies…

It’s five answers to five questions. Here we go… 1. My employee smells like smoke and it’s making me sick I supervise a small research team, and one of my researchers is especially engaged and productive. They’re deeply invested in our work, and our meetings are usually energizing and full of great ideas. I really value their contribution and want to keep supporting their professional growth. The problem is that this researcher is a heavy smoker, and the smell of smoke lingers on their clothes. I have smoke-induced asthma, and after each in-person interaction I end up coughing, wheezing, or even needing to take a sick day. Unfortunately, due to the nature of our work, …

A reader writes: My husband and I are splitting up after eight years together. We’ve had issues that we’ve been working on for a long time, but the final split happened fairly suddenly and I’m reeling right now. On top of everything else I’m dealing with now (including finding a new place to live, getting off his health insurance, etc.), I’m wondering how to talk about this at work. My coworkers have met my husband at many events over the years, and I’ve talked about him a lot at work. I don’t know how to tell people we’re splitting up without inviting a ton of questions, none of which I’m really ready to talk about right now, and I also don’t want to trauma-dump on peo…

It’s 12 more holiday stories! 1. The elves Our office did Elf on a Shelf last year to determine who worked the holidays and who didn’t. The office had always closed for a week at Thanksgiving, Christmas, and New Year with pay but the brass had decided they wanted people working in office during the holidays. Instead of telling us months in advance so we could mitigate our plans and come up with a fair way to distribute work and time off, they told us the week after Thanksgiving and thought it would be fun to get a bunch of those creepy Elf on a Shelf things, put them in every department and have the “Elf” decide who works. Every morning we’d get a company wide email fr…

This comment section is open for any discussion you’d like to have with other readers (work or non-work or possibly even entirely dessert-focused if that’s your bag). Happy Thanksgiving! The post Thanksgiving free-for-all – November 27, 2025 appeared first on Ask a Manager. View the full article

A reader writes: I ran a catering business on the side for a while, in addition to my regular job. I don’t do it much anymore, but on occasion I do still take paid jobs, usually for past clients. It’s a way to make some extra money and I enjoy the work. Since my friends know I still do this, it’s not uncommon for them to ask me to do catering work for their own events (parties, kids’ birthdays, etc.). This would be fine except that I can tell they think they’re doing me a favor by giving me their business, and they aren’t! I have enough of the work coming in through regular channels that I’m not really looking for more work. It’s thoughtful of them to want to pay me (a…

It’s five answers to five questions. Here we go… 1. Can I ask my company to paint over part of an office mural? I work at a large American law firm in a medium sized branch office (HR is based in another state). My office has this huge … corporate mural? Collage? It’s a collection of portraits of famous and “inspirational” people and “inspiring” quotes. It’s got world leaders, people from history books, athletes, authors, movie stars, etc. Each individual portrait is maybe one foot by one foot? This thing spans multiple walls, floor to ceiling, probably a couple of hundred portraits total. This piece of “art” ends at the entrance to the office supply room, and the main…

It’s Halloween! Let’s revisit some Halloween questions from past years. 1. My coworker goes overboard with grisly Halloween decorations People in our office go bonkers over Halloween. Recently we were encouraged to decorate for Halloween. I would take that to mean a little black and orange garland, maybe a plastic pumpkin, right? Well, not hardly. People go overboard and apparently the only rule was no trip hazards in the aisle. The woman in the cubicle next to mine must have emptied out her storage area of Halloween decorations. Now there are gross bloody looking, ghoulish figures hanging from the ceiling above our desk space. There are skeletons with teeth, cobwebs st…

Last month we talked about “other duties as assigned” — things you’ve been asked to do at work that were wildly outside of your job description. Here are 15 of my favorite stories that you shared. 1. The handmade crafts I had a manager whose in-laws held a handmade-only Christmas exchange every year. They were all crafty and she was decidedly not, and they made some intimidatingly great things — the one memorable example she cited was that someone hand-carved a chess set for the exchange. She made us figure out her craft and do her craft for her a team event every year. The one year I participated, we made a decent felt-flower wreath for her mother in law. It was fun, …

It’s five answers to five questions. Here we go… 1. What’s our responsibility when a board member gets scammed? I just joined the board of a nonprofit and at my very first meeting today learned about a mess that we’re in. There are about a dozen members of the board and I’m coming in as an executive member, of which there are four. Apparently, one of the “at large” members of the board received some emails about six weeks ago from the outgoing president about two urgent invoices that needed to be paid, had to happen today, had to be paid online and won’t accept a check, can you please pay it immediately, I’m cc’ing the treasurer who will reimburse you in three business …

A reader writes: I run outbound marketing for a tech startup serving founders and salespeople. We often send promotional/announcement emails from my email address to subscribers who have opted in to receive our updates. We recently sent a very harmless and innocuous announcement message, to which I received the following reply: “Why the FUCK am I getting this email” The message was from a personal Gmail account and included the sender’s cell phone number. A quick LinkedIn search revealed that the sender is employed at a major financial services firm as a personal wealth advisor (investment manager) for high net worth individuals. What he doesn’t know is, I’m a client …