Performance Tracking and Feedback

A reader writes: I hired a new employee because she is clearly smart and her ideas align with where we want to take our team. But her approach to the job is rude, overwhelming, and sometimes insulting. I hired “Dorothy” for a job for which she has extensive experience, but absolutely none within our industry. We work in a highly technical field, and it takes a long time to learn the space. We often suggest about a year to get comfortable. We set the expectation that Dorothy would eventually take over the team she’s joining — the current team lead has his hands full and will appreciate passing things off — but not before she spends a year working with us and learning th…

A reader writes: I work at a small start-up with about 15 people. We all work remotely. We recently hired a new employee for my team, and he is probably the youngest person in the company. We serve a pretty conservative field in terms of dress, expectations, formality — think along the lines of investment banking, law, or accounting. In internal Zoom meetings, our team wears whatever — sweatshirts, ball caps, athleisure, anything goes really. Externally, when meeting with our industry, we usually take it up just a notch; some people wear a sweater or a nice top, others stay bit more casual but would wear maybe a plain t-shirt with no writing on it, and generally appear n…

It’s five answers to five questions. Here we go… 1. I don’t want my team to offer solutions to a department that’s been messing up I work in compliance. Right now I’m in a situation where an aspect of our programs isn’t being followed because the area is being under-resourced. This was noticed by an outside authority. My team communicates the requirements and sets up the tools to be used to follow them, but it’s not my responsibility and it’s outside my chain of command to force the responsible department to comply. I also try not to bring my frustrations with the responsible department to my team so they can continue to work on good terms with this department. We’ll h…

A reader writes: The room I work in is an office with about 10 cubicles located in the middle of the building. We have windows to the hallway, but none to outside. Two summers ago, our AC broke and the temperature in the office was between 79 and 82 all summer. Management bought italian ices for the office once or twice (super helpful /s) and said if anyone wanted to work in a different room they could work anywhere that was available — not a ton of options, mostly conference rooms that were frequently in use. They eventually got that fixed, and I thought all would be well. Unfortunately, for the past 10 months, including all through the winter, the office was so, so, …

A reader writes: I manage two departments, each led by a supervisor — one a married man and the other a single woman. While I work in a separate building, I’ve received numerous reports from my boss, peers, and direct reports regarding their behavior. They are inseparable: taking all breaks together, sharing a single desk, whispering closely, and staying late whenever the other does. The optics have become a significant distraction. Seven different people — including those outside our organization — have commented on the inappropriateness of their closeness, with some making “get a room” jokes. While their deliverables aren’t egregiously late, I often experience delays…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. People complain that I don’t want to be at work social events I’m in a senior leadership role, and have been for the last six years. I keep running into the same problem and I’d love your advice. I don’t enjoy social activities at work (Christmas parties, picnics, etc.), and I also don’t like corporate retreats. I’d rather do my tasks, as I’m very busy. I’m very much in the minority. I always encourage my staff to participate. I do attend, but it’s out of obligation. People notice and then complain to my boss, who keeps talking to me about my part…

It’s five answers to five questions. Here we go… 1. Why do people feel so passionate about physically handing out their resume? Why do people get so defensive over the concept of physically handing out resumes? I was at my off-season part-time retail job, and a young man came in with a stack of resumes; it was obvious that his mom was sitting out front in the truck, driving him around to all of the businesses in the plaza. After I had directed him to apply online, where, like any other company in 2026, we do all of our hiring, I said to my coworker, “I really wish people wouldn’t do that. Like, just tell me you’re out of touch.” She said, “Do what?” I replied, “Driv…

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. Perks for remote employees only Our company works mostly remotely. Employees who live locally come in one day a week. A few departments’ employees are allowed to live elsewhere in the country (this rule does not apply to all departments). Several times a year, all staff are required to come into the office for the full week. Employees who live outside the area get paid hotel rooms near the office, and expense all of their meals. Local employees, however, are required to pay for their lunch every day, as well as the additional costs of commuting for …

This post was written by Alison Green and published on Ask a Manager. A reader writes: I recently interviewed for an admin role, essentially front reception, for a private hospital. The job is entirely non-clinical. After the interview, the hiring manager emailed me to say that they would like to progress my application to the next stage. In the email they included a link for me to complete some pre-employment checks. Some were standard, such as proof of identity, criminal history record check, etc. But the first step is a “pre-employment health questionnaire,” which asks me to disclose my medical history, in the form of answering yes/no to a long list of ailments, inc…

A reader writes: I am so uncomfortable getting praised or receiving good feedback that it makes me want to crawl out of my skin. For context, I started my job less than half a year ago, and the issue (which I have had all my life) became more prominent about two months ago. I was reviewing an important project for a coworker, noticed a lot of issues, fixed said issues, and sent it to the team lead. I didn’t think anything of it — my task was to make sure the project did not have issues, I spotted issues, and I fixed them. I then got an email from the team lead thanking me profusely for spotting the issues and correcting them, even though they were not all in the portion…

It’s four answers to four questions. Here we go… 1. I think my remote employee is doing child care when she should be working I have an employee (we are all remote) who just returned to work from maternity leave. It’s been almost two months and I have noticed a couple of troubling patterns. I was trying to give her the benefit of the doubt, but two other team members mentioned these same concerns to me. 1. She always has her camera turned off. This is not an issue for most meetings but, during our monthly all-team meetings, I have asked everyone to turn their cameras on. She has not turned hers on for either meeting since her return. 2. She is always on mute and, when…

A reader writes: I am a localized executive director for a nationwide nonprofit. Like so many not-for-profits under the current uncertain administration, we are going through some extreme financial strains. Our national office has been tightening belts all over the organization, including layoffs, frantic leadership calls that include a certain amount of crying when delivering yet another slate of difficult news, and frequent lane-shifting of priorities to the point where others in roles like mine are fleeing the sinking ship. Job descriptions are all changing to almost exclusively fundraising, even in roles that didn’t include it before, and the goals are simply not ach…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Was talking about a march for science too political for work? I’m hoping you can help settle a disagreement a friend and I are having about a situation that came up in my work today. I work as a physician at a large academic hospital, and my department had our monthly faculty meeting today. As part of the meeting, our department chair discussed the current state of NIH funding going to our department. We do a large amount of research and have a number of labs dependent on NIH grants that may be affected by the current administration. He told us tha…

It’s five answers to five questions. Here we go… 1. Do we have to return to the office or be fired? Is it always the case that workers have to decide whether to comply with return-to-office mandates, or leave or risk being fired? My large, multinational company has instituted a return-to-office mandate, and recently released their policy regarding compliance and punishment. Some aspects seem so unreasonable and obviously intended to reduce headcount that I wonder if they are legal. This company has many subsidiary offices across multiple countries. During the quarantine years, we hired a lot of remote workers. One subsidiary office was even officially made a 100% remo…

We have once again entered the season of forced workplace merriment, holiday party disasters, and other seasonal delights! Thus it is time to hear about your office holiday debacles, past or current. Did you pass out naked in the break room? Did your manager provide you with a three-page document of “party procedures”? Did your seven-year-old tell your boss the party food “tastes like shit”? These are all real stories that we’ve heard here in the past. Now you must top them. Share your weirdest or funniest story related to holidays at the office in the comments. The post share your funniest office holiday stories appeared first on Ask a Manager. View the full article

This post was written by Alison Green and published on Ask a Manager. When the topic of performance evaluations comes up, you’ll typically hear people say, “Nothing in a performance evaluation should ever be a surprise.” It’s right in theory, but it’s not that simple. At Inc. today, I wrote about why it can be more complicated than that, and what that means for managers (and employees). You can read it here. View the full article

This post was written by Alison Green and published on Ask a Manager. When the topic of performance evaluations comes up, you’ll typically hear people say, “Nothing in a performance evaluation should ever be a surprise.” It’s right in theory, but it’s not that simple. At Inc. today, I wrote about why it can be more complicated than that, and what that means for managers (and employees). You can read it here. View the full article

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Should conjoined twins receive one salary or two? I recently read this article. The summary is that Abby and Brittany are conjoined twins who are fifth grade teachers. They only draw one salary between the two of them because they occupy one position in their school district. I can’t help but feel like this is a little unfair. I understand that they can only physically occupy one classroom at a time but they are two people with two minds who, presumably, both put work into lesson plans, etc. As an avid reader of your website, I am very curious to he…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Should I apologize for my coworker’s behavior at a conference? Recently, I attended an industry conference hosted by an important client. People in my field from across the country attended for purposes of brainstorming and networking. I attended with a senior colleague from my company, Jane, who is one of my mentors and has a significant influence on my career here. On the last night of the conference, after the official events were over, many of the attendees and client representatives met at the hotel bar. A smaller group of us then proceeded to…

A reader writes: I manage the recruiting of volunteers for a small nonprofit, and there’s an otherwise strong candidate, Jane, who has a past on the Internet. Another volunteer and I interviewed her Jane an open position, and it was wonderful. She presented herself as warm, professional, and knowledgeable in our work, and she was one of my top choices. However, a different volunteer recognized Jane because of a small “incident” that had happened at the volunteer’s alma mater, and the volunteer showed me evidence of what happened online. Six years ago, Jane’s then-high-school-aged sister had applied for a university in the midwest and wanted to be on a particular sports …

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Should I check on my boss when she’s late to work? I have autism and this falls into the realm of social norms that I struggle to navigate. My department is made up of just my supervisor and myself. We’re in public-facing roles and our office is open 12 hours a day, so we alternate shifts. Each day one of us opens and one of us comes in four hours later and then closes for the day. On the days my supervisor closes, she sometimes comes in late with no notice. I’m currently sitting at my desk wondering if I should check in with her because she was su…

A reader writes: I work for a small organization that prides ourselves on being very good with our benefits, including paid parental leave. We’ve never had a pregnant staffer, so all of our plans are in theory and not yet been tested in real life. We’ve been having issues lately with staff not adhering to our office hours of 9-5 and coming and going as they see fit, so I had to call a staff meeting last week to address it and let them know that we can no longer be as flexible as we once were because too many people were abusing the system. This has included a lot of “I don’t feel well so I’m going to sleep a bit longer and then work from home today once I feel better” w…

This post was written by Alison Green and published on Ask a Manager. A reader writes: About a year and a half ago, I was forced to lay off multiple employees. I was truly heartbroken to see most of them go. But there were two employees I swore I’d never hire back. They both did fairly decent work, but were bullies who fed off of one another’s bad behavior. They were constantly in my office explaining why they’d said something nasty to one of their coworkers or why they’d ransacked another’s belongings. They were also blatantly disrespectful to me. One was far worse than the other, though. Now that we’re hiring again, employees have contacted me and asked for their job…