Performance Tracking and Feedback

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer whose employees were being cruel to a gross coworker? Here’s the update. I fear this won’t be a very satisfying update. As I sat at my desk and read your email asking about an update, I took a few moments to look up from my screen and across the office to watch Meredith. Within those few seconds, I saw her pick a scab off her face and eat it. So yeah. I had my first conversation with Meredith months ago. Our job is one that exposes us to food, biological material, and chemicals, so at the sugges…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My boss commented on my work with a puke emoji I work in a PR agency and we are planning a webinar for our most important client. These recent weeks have been kind of a nightmare, because everyone is working remotely for the first time (due to COVID-19) and my boss wants to deliver the best webinar as expected. We keep communicating via Skype. Today I received some bad feedback from my boss about something I made for the webinar, but she finished her comments with three emojis: a “doh,” a “puke,” and an “angry face.” I can handle bad feedback, but…

A reader writes: My job is 99% remote with some on-site event expectations. On-site events are typically mandatory, which is fine with me. I recently asked for events to be either predictable (e.g., first Friday in August) or to have lots of notice, so we can schedule vacations or things like dental cleanings around those events. During the conversation, my manager said that even when we were fully on-site, she sometimes had to move appointments if her boss scheduled a meeting. She gave the example of a short-notice 9 am meeting the next day and thus needing to move her kids’ appointments. That gave me pause. I understand rescheduling things like haircuts or some type…

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: Before I Forget, by Tory Henwood Hoen. A lost 20something moves home to take care of her Alzheimer’s-stricken father and realizes that as he’s losing his memory, he’s somehow gaining the ability to predict the future. This could have been depressing except that the father is an absolute delight. (Amazon, Bookshop) * I earn a commission if you use those links. The post weekend open thread – January 10-11, 2026 appeared first on Ask a Manager. View the full article

It’s five answers to five questions. Here we go… 1. I’m managing someone who wanted my job, and is acting like it I have recently taken a management role with a new employer, and I love the work and the place I am working. I am in a director position and have learned that the assistant director, Jane, also applied for the job, but obviously was not chosen. How do I handle two things: (1) others in the office asking Jane instead of me when I should make the call (they then catch themselves), and (2) Jane trying to “agree” with what I decide or say, but in a way that suggests her agreement is needed or being solicited? I take pride in being a good manager. I know how to…

A reader writes: I could use some advice about some employees, two of whom report to me and one who doesn’t. Bob reports to me. He assigns cases to both Sue and Sally. Sue reports to me and Sally doesn’t. Sue and Sally don’t like Bob. They don’t like his brusque (but still professional) style, they don’t like that he’s not “nice” like his predecessor, and they don’t like it when he seems inconsistent. Bob doesn’t like his decisions questioned. He comes from a legal background and really can be pretty officious. Again, it’s not unprofessional, but it’s certainly not friendly or warm. He could go a long way in being collegial. When I direct Bob to be patient with Sue an…

A reader writes: The company I work for is a small father-and-son-owned business with 20 employees. This summer, our administrative assistant, Amy (age 50), broke her hand and required surgery. The injury occurred a week before a previously scheduled vacation. During her absence (one week and three days), the father (Bill) met a 21-year-old woman, Rose, at a car wash and offered her an administrative position, even though no position was open at the time. Upon returning from leave, Amy found Rose seated at her desk and was instructed to train her to perform her job duties. Amy’s own role was changed to scanning and organizing the backlog of company files, which she was …

It’s five answers to five questions. Here we go… 1. A coworker lent me a book four years ago and I still haven’t returned it This feels very low-stakes, but it’s something that hovers at the back of my mind. About four years ago, a coworker and I were talking about books we were reading, and she gushed about a great one she’d just finished. The next day, she brought a copy of the book to the office and gave it to me, suggesting I should read it. Since then, I’ve moved twice, I still have the book, and I still haven’t read it. I am avoiding returning it because I’m embarrassed that I haven’t read it (I’m a big reader, but I very much read by mood, and this book is outsi…

A reader writes: I work for the government (not in the U.S.). A few months ago, changes were announced to our employment situation. Government employees who were able to work remotely have been doing so since the pandemic. In 2022, we were mandated back to the office two days a week. It used to be that people could choose what days they were on site, and if someone missed a day in the office here or there it was no problem. Now everyone is required to be in the office Mondays and Fridays. You are not allowed to swap for any other day of the week. You can’t work from home Monday or Friday (for example, you can’t say you’re not feeling well, have a plumber coming and need …

Over the years, readers have submitted a tremendous number of amusing stories about holidays at work, and since we’re heading into the holidays we must revisit them. Here are some of my favorites. 1. The banana bread I managed a department of about 15 people. One lady was extremely proud (and vocal) regarding her banana bread. Once, I joined the conversation and mentioned my mother also had a wonderful recipe my family loves. I will spare you the details, but within a day or so, I found myself embroiled in Bananagate as the Manager Who Cruelly Insisted Her Recipe Was Better. The only way to settle it was a bake-off, which I tried mightily to nix (my staff was an unhappy…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1. My office is infested with wasps Here’s an update to the wasp infestation in my office: it is still ongoing. The wasps are still there. I forcefully invoked my rights under the law and was finally allowed to work from home until the wasps are gone, but I am under the impression that nothing particularly has been done about the infestation. I fully expect the wasps to return next year u…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are five updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1. My employee wants us to stop ordering “unhealthy snacks” After I wrote in and read your advice, I decided that if the employee were to make any of his comments about others’ food choices in my presence, I would address it with him and explain how it’s not appropriate and used the language you suggested. However. I never really had the opportunity and he never broached the topic with me …

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose coworker was making their friend break-up really weird? Here’s the update. I have a major update to my previous letter. Last week, this coworker (Mr. Collins) got fired. He had another extremely similar falling-out with another female coworker (let’s call her Jane) in June, and even more women started comparing notes. Jane started working with us around the time that Mr. Collins and I fell out and they s…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1. My boss loves being told she’s beautiful I’m afraid the ritual with the boss continues. I couldn’t find any way to say that the team might feel pressure to compliment her appearance without making it sound like I didn’t think she was good-looking. So I just caved to the pressure and decided to start talking up her career and telling her she’d be great for more senior roles so it doesn’…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer wondering how to keep cat fur off all her work clothes (#5 at the link)? Here’s the update. You were kind enough to post my question and your readers responded with a wealth of information and advice. Since I’m retiring in a few weeks, and cat fur on office clothes will no longer be a problem, I thought an update might be in order. Plus, who doesn’t love update season?! The number one piece of advice I receiv…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. 1. My job wants me to hit up everyone I know for money and other help So it’s been a bit of a twisty path since I wrote in. I’ll start by thanking Alison and the commentariat for really helpful advice. The small group meetings with the explicit purpose of sharing our personal contacts and their locations kept being postponed. Casual discussions about the principles of the project continued during other meetings, and I began to lay the groundwork suggested in the advice and dis…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. Coworkers are leaving love notes for each other I recently started working in a high-end retail setting selling a luxury item. The team that I’m working with seems really great for the most part, except for this one young couple who can’t seem to keep their private lives out of the workplace. It’s not enough that everyone knows that they’re dating; one of them has begun taping small love notes to cash registers that are shared between 5-6 of us, in full view of our customers. Now in fairness, the notes are usually pretty short and subtle (“Happy T…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1. I think my disastrous ex-employee is co-opting queer identity Where do I begin. I followed the advice and said nothing, generally kept my distance. Pam sowed chaos “leading” the LBGTQ+ group. She created what an ex-member described as a sexualized atmosphere, including a pinup photo of her in an event announcement. A lot of members left. A young employee, Mary, very publicly accused P…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer asked whether they’d been wrong not to interview a problematic volunteer for a paid job? Here’s the update. You and the commenters were extremely helpful. I was reassured that the decision itself was not inappropriate, but better communication would have helped a lot along the way (isn’t that always the case?). One of the first things I did was go back and re-read the personalized rejection I had sent Stephan…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are three updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1. Our office didn’t have bathrooms or water, but they wouldn’t send us home (#3 at the link) After your response was published, I reported the incident through our anonymous compliance network, who forwarded it to employee health, not HR. I got a lukewarm response, something about management being in contact with HR the whole day, but it never addressed why we all felt like we were being…

Here are the posts that interested people the most in 2025, via two lists: the most viewed posts and the most commented on posts. Most viewed posts of 2025: 10. my employee keeps insisting he looks much younger than he is (but he doesn’t) 9. I rejected a student’s advances, but his parents are mad at me 8. my coworkers have way more money than me … and they constantly expect me to shell out cash for meals and gifts 7. I don’t want to babysit my brother in my office 6. updates: martial arts at work, coworker hates me, and more 5. our Gen Z employees want to be coddled and are struggling with the realities of work 4. I manage a terrible slob — how can I convince her…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My manager set up a secret email address using my name I work at a community college. All regular employees at the college are assigned email addresses that begin with our last name. My email, for example, is LastName_FirstName_MiddleInitial@collegename.edu. In Outlook, if someone sends an email to a non-existent address, they will receive an “undeliverable” auto-reply. Several people have tried to email me using an incorrect email format (FirstNameLastName@collegename.edu). The incorrect email format doesn’t conform with the college email, so I a…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My employee wants to know where I am at all times I started a new management role three months ago and am managing a small team. One of my staff was under-performing when I started, and one of my directives was to get them on a coaching plan, which I have. As a result, they have made complaints that I’m out to get them. Luckily I’ve been documenting everything, and my boss has my back. My boss had a skip-level meeting with them to allow them to air their grievances. During this, they mentioned that my boss and I should always let them know when we…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer whose boss (Ned) and she shared an office with a volatile jerk (Peter)? Here’s the update. After my letter was published, I spoke to Ned and told him I would not be assisting Peter further, which he fully supported. I started referring Peter to his adult children for assistance, which left him huffy but he stopped bothering me. He also began spending more and more time away from the office and out of state, “working” on their joint venture. As for Peter and Ned, their business relationship has end…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. I worked for a married couple and the husband told his wife we had an affair — but we didn’t I quit my retail management job two years ago over work/life balance issues and started working as a private home chef for a wealthy married couple. Long story short, the wife caught the husband having an affair and rather than admit who it was with and have to stop seeing her, he lied that it was me! She fired me. He apologized to explain himself and tried to give me money, but I was furious and told him off. So I’m on my own now. I need to look for a new …