Performance Tracking and Feedback

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – October 24, 2025 appeared first on Ask a Manager. View the full article

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – October 3, 2025 appeared first on Ask a Manager. View the full article

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – October 31, 2025 appeared first on Ask a Manager. View the full article

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – September 12, 2025 appeared first on Ask a Manager. View the full article

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – September 19, 2025 appeared first on Ask a Manager. View the full article

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – September 26, 2025 appeared first on Ask a Manager. View the full article

It’s five answers to five questions. Here we go… 1. What’s our responsibility when a board member gets scammed? I just joined the board of a nonprofit and at my very first meeting today learned about a mess that we’re in. There are about a dozen members of the board and I’m coming in as an executive member, of which there are four. Apparently, one of the “at large” members of the board received some emails about six weeks ago from the outgoing president about two urgent invoices that needed to be paid, had to happen today, had to be paid online and won’t accept a check, can you please pay it immediately, I’m cc’ing the treasurer who will reimburse you in three business …

A reader writes: One of the directors at my company, Meredith, has been undergoing executive coaching sessions for around six months. These are supposed to be to give her management coaching and experience, as she currently has none and has three direct reports, including me. However, it’s come to light that instead of using these sessions to learn how to manage and learn leadership skills, she’s essentially been using them as free therapy/counsellng and has been aggressively running down members of the team instead! One of the members of the team accidentally discovered the full transcripts from Meredith’s sessions on our company cloud — in a public folder, not even h…

A reader writes: We recently hired a nursing mother with the understanding that she would be taking time to pump three times a day for about a year. She is being paid for the time used to pump. She was provided a comfortable private space in which to do so and she logs the time as “general overhead” on her timesheets (unbillable); it comes to about 90 minutes per day. We’re just now, a few months in, realizing how quickly this time adds up – in the last billing period (five weeks) it was nearly 40 hours! Is there a tactful, legal way to ask her to make up some of this time (50%?) so that we get more billable hours from her? Ou company is pro-family, but having done the …

This post was written by Alison Green and published on Ask a Manager. A reader writes: In 2020, due to the pandemic, my entire company started to work from home. I enjoyed a much better work-life balance and know many others did too, especially because so many people moved further away for more space. Sadly, we’ve been asked to come back into the office. At first it was a loose mandate, so people did it sparsely. I co-lead our department of 13 people with my boss, and at first we were pretty chill about it. Then the CEO started wanting people in three days a week, minimum. This caused backlash among the departments. We decided to try two days to try to be in the middle…

A reader writes: I oversee a public-facing department at a nonprofit. One of our long-time program managers is an oversharer. This includes on social media, where she has in the recent past criticized two of our sponsors in long Facebook posts, which included phrases like “Corporation X needs to get their crap together.” These were criticisms based on her personal experiences, not related to work (think complaining about the customer service at Corp X when she was shopping there). Yesterday, she followed up with more complaining during a program meeting that included clients. I know she is connected to many of our volunteers and clients, as well as colleagues, on social…

It’s five answers to five questions. Here we go… 1. Employee misses a ton of work and we don’t know what to do I manage the manager of a newer employee. We’re outside the U.S., where everyone has generous paid vacation and sick leave. The problem is that she takes long vacations at inconvenient times and far more sick days than average. Taken together, these absences are creating real strain on the team. Because some of it may be health-related, I’m not confident about how to address it. Since starting a year ago, she has taken far more (five times more) sick leave than her peers, often on Fridays or Mondays or on days with important deadlines and presentations. Her wo…

A reader writes: I own a small takeout restaurant. We have four employees, plus me and my business partner. It’s hard to hire and when we find employees who show up every day and meet our expectations, we try to keep them happy. We’ve had one employee for about 2.5 years now. Slowly over time, she has started taking more and more liberties in regards to food and ignoring our requests for her to do a task. I’ve had conversations with her three times, and things always get better for a period and then she starts to slip again. Recently, she’s started taking more than the $10 meal we provide per day (covers a sandwich, side, and drink). She’ll take an extra drink once or …

It’s four answers to four questions. Here we go… 1. Our exit interviews are emailed to all managers I work for a small company with a one-person HR team. When a team member leaves the company by choice, the HR person conducts an exit interview. The transcription of the interview is then emailed to the entire management layer of the company — about a third of the company headcount — without any edits or redactions. Details of personal circumstances, raw feedback about supervisors or coworkers, all of it just out there in the open with names attached. Many of us middle managers are horrified by this practice and object both on privacy grounds and because there is no clea…

This post was written by Alison Green and published on Ask a Manager. A reader writes: As a millennial (I’m 40) who spent years being mocked and maligned for enjoying avocado toast, I’m averse to generational generalizations. That said, I’m a manager in a large finance company struggling with how to motivate and manage our youngest employees. Our company is typical for finance; buttoned up, long-ish hours, high expectations. We have thousands of employees who range in age from early 20s to 70s. The early career employees we’ve hired since the pandemic are … different. Our company was quick to recognize that, because these employees started their careers when everything…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My company’s head of DEI outed me to 800 people I’m a nonbinary trans person working in sales for a multinational company. I’m out-ish at work. I’ve told my direct team I’m nonbinary, I have they/them pronouns in my email signature, and I wear a mixed wardrobe. I’ve not told anyone I’m trans directly, but I wouldn’t deny it if it came up. That said, the industry is conservative. Most colleagues assume I’m a man regardless of what I wear and everyone still get my pronouns wrong, even those who’ve asked. I mention this to say that I’m open but cautiou…

Two questions, similar answers. The first one: I am hiring my first ever direct report, and I live in a salary transparency state. My HR department notified me that, legally, you have to post the entire salary range possible for the role and you cannot limit it to your preferred hiring range. This puts me, as the hiring manager, in a tough spot because candidates see a range of $75,000-110,000 and immediately believe one of two things: 1) They can start at $110,000 if they meet the basic requirements or 2) The role automatically starts at $75,000 and I’m a horrible hiring manager for pricing it so low (yes, I got that comment on the job posting) The reality is, the $7…

A reader writes: I’m hoping for some guidance on dealing with an employee who is convinced she isn’t advancing because she’s a woman, but it’s truly due to her putting in barely adequate effort and believing that advancement comes from checking off boxes and “time served.” We’re in a creative niche industry that’s fairly evenly split between men and women, although the larger industry that we’re a part of is still very male-dominated. Our company is a small privately owned company (under 50 people), roughly evenly split, with women at all levels, including in leadership. I’m a woman in the top level of our company and am involved in deciding who is ready to be promoted…

A reader writes: I work for a medium-sized, family-owned business. We all work from home. Some of us live in the same metro area but we’re not friends. We have an office culture of sensitivity and compassion when someone is going through a difficult time. For the last few months, every staff meeting somehow functions as an open mike for stories about horrific things that have befallen us, going back to the 1970s. I can’t give examples without needing a wall of trigger warnings. All are totally unrelated to the work we are there to discuss. We often end up with two or three people needing breaks to gather themselves, or being unable to pay attention when we do get to wor…

A reader writes: I hired a new employee because she is clearly smart and her ideas align with where we want to take our team. But her approach to the job is rude, overwhelming, and sometimes insulting. I hired “Dorothy” for a job for which she has extensive experience, but absolutely none within our industry. We work in a highly technical field, and it takes a long time to learn the space. We often suggest about a year to get comfortable. We set the expectation that Dorothy would eventually take over the team she’s joining — the current team lead has his hands full and will appreciate passing things off — but not before she spends a year working with us and learning th…

A reader writes: I work at a small start-up with about 15 people. We all work remotely. We recently hired a new employee for my team, and he is probably the youngest person in the company. We serve a pretty conservative field in terms of dress, expectations, formality — think along the lines of investment banking, law, or accounting. In internal Zoom meetings, our team wears whatever — sweatshirts, ball caps, athleisure, anything goes really. Externally, when meeting with our industry, we usually take it up just a notch; some people wear a sweater or a nice top, others stay bit more casual but would wear maybe a plain t-shirt with no writing on it, and generally appear n…

It’s five answers to five questions. Here we go… 1. I don’t want my team to offer solutions to a department that’s been messing up I work in compliance. Right now I’m in a situation where an aspect of our programs isn’t being followed because the area is being under-resourced. This was noticed by an outside authority. My team communicates the requirements and sets up the tools to be used to follow them, but it’s not my responsibility and it’s outside my chain of command to force the responsible department to comply. I also try not to bring my frustrations with the responsible department to my team so they can continue to work on good terms with this department. We’ll h…

A reader writes: The room I work in is an office with about 10 cubicles located in the middle of the building. We have windows to the hallway, but none to outside. Two summers ago, our AC broke and the temperature in the office was between 79 and 82 all summer. Management bought italian ices for the office once or twice (super helpful /s) and said if anyone wanted to work in a different room they could work anywhere that was available — not a ton of options, mostly conference rooms that were frequently in use. They eventually got that fixed, and I thought all would be well. Unfortunately, for the past 10 months, including all through the winter, the office was so, so, …

A reader writes: I manage two departments, each led by a supervisor — one a married man and the other a single woman. While I work in a separate building, I’ve received numerous reports from my boss, peers, and direct reports regarding their behavior. They are inseparable: taking all breaks together, sharing a single desk, whispering closely, and staying late whenever the other does. The optics have become a significant distraction. Seven different people — including those outside our organization — have commented on the inappropriateness of their closeness, with some making “get a room” jokes. While their deliverables aren’t egregiously late, I often experience delays…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. People complain that I don’t want to be at work social events I’m in a senior leadership role, and have been for the last six years. I keep running into the same problem and I’d love your advice. I don’t enjoy social activities at work (Christmas parties, picnics, etc.), and I also don’t like corporate retreats. I’d rather do my tasks, as I’m very busy. I’m very much in the minority. I always encourage my staff to participate. I do attend, but it’s out of obligation. People notice and then complain to my boss, who keeps talking to me about my part…