Performance Tracking and Feedback

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My boss keeps rotting food in our shared office I just started a new job, which I was thrilled to get and have really been enjoying so far. I share an office with one person, who is my immediate supervisor and is training me. He’s been training me well and he’s a really nice guy, but there’s one big problem: when he brings lunch to work, he doesn’t take his leftovers home. As a result, there are at least five or six large Tupperware containers under his desk, containing food in various stages of decay. The smell is, as you might imagine, pretty int…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1. My boss loves being told she’s beautiful I’m afraid the ritual with the boss continues. I couldn’t find any way to say that the team might feel pressure to compliment her appearance without making it sound like I didn’t think she was good-looking. So I just caved to the pressure and decided to start talking up her career and telling her she’d be great for more senior roles so it doesn’…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose partner was angry about how she handled harassment at work? Here’s the update. Addressing the domestic violence situation: following my post, we took more than a month away from each other. I stayed in our flat, he stayed with a friend and we had zero contact during this time. About 40 days in, my partner came home (as agreed), but he works away a lot so he booked jobs to be away Mon-Fri for four weeks a…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. 1. Men are gross in our non-gendered bathrooms (#3 at the link) The bathrooms in our building continue to be a source of mirth and disbelief. As well as continued seat-up, shake-it-all-about behavior, there’s been the (female) facilities manager who refused to accept that “all gender” means sanitary bins should be available in all stalls (“men don’t want to look at those”), and building-wide reminders to use the supplied brushes to remove anything you might leave clinging to t…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are three updates from past letter-writers. 1. Employee keeps working unpaid overtime and lies about it (#5 at the link) When I had a stern talk to Pam warning her she would be fired for any further unapproved overtime, she wrote an email to say she was suing us. This bizarre announcement prompted me to start poking around as you advised. I discovered Pam had been stealing cash from work. It explained a lot about her eagerness to do overtime. She was outraged when confronted. Pam declared that she was innocent before g…

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. The post weekend open thread – December 20-21, 2025 appeared first on Ask a Manager. View the full article

A reader writes: The team I manage is very small. I am the youngest there and sometimes feel insecure about being the boss. Today in a meeting, a long-term employee who’s been here 15 years (much longer than me) announced that he would take steps to solve a certain issue. The issue needs to be addressed, his solution is good, and I appreciate him taking initiative. Nevertheless, I am not sure how to react to him just pointing out that he will handle something without speaking to me beforehand. How should I proceed? I answer this question — and two others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and so…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My employee wants to know where I am at all times I started a new management role three months ago and am managing a small team. One of my staff was under-performing when I started, and one of my directives was to get them on a coaching plan, which I have. As a result, they have made complaints that I’m out to get them. Luckily I’ve been documenting everything, and my boss has my back. My boss had a skip-level meeting with them to allow them to air their grievances. During this, they mentioned that my boss and I should always let them know when we…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My boss commented on my work with a puke emoji I work in a PR agency and we are planning a webinar for our most important client. These recent weeks have been kind of a nightmare, because everyone is working remotely for the first time (due to COVID-19) and my boss wants to deliver the best webinar as expected. We keep communicating via Skype. Today I received some bad feedback from my boss about something I made for the webinar, but she finished her comments with three emojis: a “doh,” a “puke,” and an “angry face.” I can handle bad feedback, but…

It’s five answers to five questions. Here we go… 1. Employee doesn’t know I have access to her emails I have a direct report that had to take a medical leave (two months) and during that time I needed access to her emails so I could assist customers who had pending issues, and the emails contained the information I needed. She is back now, but I am seeing some performance issues I need to address. She is not aware that I still have access to her email as IT never removed my access. I don’t want to micromanage, and I only look at it when there is an issue and I need to see what she actually said to a customer. I’m now seeing some things that are a bit concerning. At what…

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – January 9, 2026 appeared first on Ask a Manager. View the full article

A reader writes: I’m the manager of a large department, one of whose functions is to run an in-person helpdesk service. Our primary audience is under-25s. We have a member of staff who has requested to wear earphones whilst working on the helpdesk to help manage sensory overload. We always make adjustments for staff where we can to help manage any conditions they may have, be they physical or mental, with the proviso that the adjustments ensure they can do the job. Here’s where I wonder if I’m being unreasonable and/or out-of-date in my thinking. I’ve said that I don’t mind discreet in-ear headphones, but I draw the line at big over-ear headphones. It’s a customer-faci…

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: The Two Mrs. Grenvilles, by Dominick Dunne. A showgirl marries into an old money family, and there is a murder. My sister sent this to me when I said I wanted something light and it was perfect: a froth of gossip and old money and social climbing. (Amazon, Bookshop) * I earn a commission if you use those links. The post weekend open thread – January 17-18, 2026 appeared first on Ask a Manager. View the full article

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – January 23, 2026 appeared first on Ask a Manager. View the full article

A reader writes: I’m writing in about a situation a friend is in. He was at the annual convention for his employer organization when he was called into a meeting with his boss and his boss’s boss. They informed him that he was under investigation and they couldn’t tell him anything more, but that he was to leave the convention immediately as they’d canceled his hotel room. (I should note that the convention was an hour’s drive from his home, so it’s not like he had to reschedule flights or anything.) The day after the convention, they sent him an email informing him that he was terminated. The reason for his termination? They had discovered he had applied for another jo…

It’s five answers to five questions. Here we go… 1. The wife of my husband’s employee called me to complain about a work trip The wife of one of my husband’s employees called me to complain about a one-night trip he’s taking for a meeting with a client. This employee doesn’t work overtime and has only been out of town three times since working for us in the last nine years. We started my husband’s architecture company 20 years ago and have built it from the ground up to nine employees. The employee has been with the company for nine years and in that time has only been away from his family due to work three times. We live in a very small town, and they attend our chur…

Breakups are miserable under the best of circumstances. But when the person you’re breaking up with is also a coworker, welcome to a new layer of hell: instead of getting distance, you still have to see each other every day, smile politely in meetings, and pretend nothing is wrong while coexisting professionally in an office that now feels charged with history. At Slate today, I wrote about office breakups. You can read it here. The post you can’t go no-contact with someone you share a printer with appeared first on Ask a Manager. View the full article

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer who turned down a bait-and-switch job offer and the firm started blowing up his phone? Here’s the update. I wish I had a wild update, or a satisfying update, but here is what ended up happening in my saga with the strange contractor who tried to change the pay rate and then assaulted me with endless texts and calls. I wrote to the woman who seemed to be the highest-ranking officer at the subcontractor and sai…

It’s time to vote on the worst boss of the year! Today we’ll vote for the worst boss in each of four match-ups. On Wednesday, the winners will go head-to-head with each other. On Friday, we’ll vote on the finalists. The winner will be crowned next Monday. Voting in this round closes at 11:59 pm ET on Tuesday. 1. A Dreadful Duo – The Nominees: my boss told me to stop having sex with my boyfriend or quit my job boss says it’s unacceptable not to meet all deadlines, no matter how unreasonable 2. A Perfidious Pair – The Nominees: my boss made me verify that I’m really exercising the CEO keeps asking young male employees to try her breast milk 3. A Terrible Twosom…

A reader writes: A few weeks ago, our HR manager, Cara, brought in a photo of her dog’s adorable litter of puppies and everybody appropriately ooh’d and ahh’d all over them. Now that the puppies are old enough to be adopted, she’s started to put the bite on everybody in the office, and after a few other employees were winnowed away for various reasons (apartment building doesn’t allow pets, just had a new baby, etc.), she seems to have focused her attention on me. Backstory time, I grew up in a house with a mother who … it’s probably most accurate to say she compulsively hoarded pets … and growing up having to take care of up to 10 dogs at one time has thrown cold water…

A reader writes: This is hard for me to write. I’m a woman in my late forties with two grown children. I remember how stressful it was a decade ago, when my kids were little, to keep them out of earshot during conference calls on the rare days I could work from home. In my current role, I have dotted-line management responsibility for “Steve,” who has two children under four. We’re a fully remote company, and all meetings are on video with cameras on. Steve often has one of his children on his lap during both internal and external calls. His spouse works from home part-time, but he still seems to be the primary caregiver for at least part of the workday. I’m conflicted…

A reader writes: Recreational marijuana is legal in my state, but I don’t necessarily want my independent retail store to smell of it, given that we want to give our customers a pleasant shopping experience. I myself get migraines and other adverse health effects from the strong smell of it and cigarette smoke, not to mention that I’m asthmatic, but I don’t want to police my employees in their free time. However, my employee has started to arrive at work reeking of it. Their belongings and their personal space radiate the smell by at least 10-20 feet, so between them being at the front and their belongings in the back, half the store smells of it. I am very new at mana…

Although we’ve been told that AI is poised to “revolutionize” work, at the moment it seems to be doing something else entirely: spreading chaos. At Slate today, I wrote about how, throughout American offices, AI platforms like ChatGPT are delivering answers that sound right even when they aren’t, transcription tools that turn meetings into works of fiction, and documents that look polished on the surface but are riddled with factual errors and missing nuance. You can read it here. The post AI is creating chaos at work appeared first on Ask a Manager. View the full article

It’s five answers to five questions. Here we go… 1. My bullying coworkers wouldn’t let me speak at a meeting This happened many years ago, but I keep replaying it in my head and wondering what I should have done. At that time, I was working in a very small department in a small nonprofit. There were four of us in the department, three faculty (me, Marc, and Terry) and a director, Linda. We were having our weekly meeting (overkill, in my opinion) with some reps from other departments, and a couple grad students. Maybe eight people total. Linda despised me and made no bones about it, and the overall situation was extremely toxic. I’d been tolerating Linda’s abuse for ab…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer wondering if they could ask their coworkers to tell them to shut up when they were talking too much? Here’s the update. I was the person who wrote in a moment of desperation trying to figure out how to stop myself from endlessly talking with/at coworkers and posed the idea of having a button made to tell people to tell me to hush (you know it was bad times when that sounded like a good idea). Warning for cont…