Performance Tracking and Feedback

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose employee was demoralized after a promotion was dangled in front her and then yanked away (#3 at the link)? Here’s the update. I met with Maple, the head of our office, and was able to uncover the truth about why they decided not to promote Joy (though it took some deeper questioning to get to it). It was your third possibility: Maple had concerns with Joy during the decision-making process. Maple felt th…

This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer whose employee said they needed to give her longer breaks because she’s a smoker? Here’s the update. Update on my employee who is a smoker and requested extra break time due to her disability. First, wrong terminology on my part was used when I wrote in. The campus is non-tobacco use, not just non-smoking. Second, Deleana is an excellent worker other than her tardiness in coming back from breaks. I did ask my other employees if they would prefer one long 30-minute break or two shorter 15-minute breaks. 100% of the other employees (I didn’t ask Deleana) prefer having two b…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose friend hired them but wasn’t paying what they had agreed on? Here’s the update. I’m happy to say that the outcome of the conversation with my now former boss was positive and I didn’t expect it to end as well as it did. Thank you, Alison, and everyone who provided helpful feedback. I respectfully brought up with my friend what she was thinking to do in terms of the summer when the days were longer and I…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer whose manager posted a “wall of shame” of people who didn’t volunteer to work more? Here’s the update. I wrote in a few years ago about a new supervisor and her approach to mandated “voluntary” overtime as a registered nurse in a hospital. Since then, that supervisor has stepped back into a staff nursing role and she’s happier for it. We’re still friends so I’m also happy about that! She’s a great nurse who tried a new role that wasn’t right for her. A new supervisor was hired from outside. She was…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer whose new boss told them not to take all their PTO each year? Here’s the update. I appreciated your advice, as well as the commentary from the reader community. Your reply was spot on to how I felt as well — vacation time was part of my compensation package, and them backtracking verbally after agreeing to it in an official offer that I signed felt very, very wrong. I had also declined another offer to take this one, so I felt betrayed in a sense with a bait and switch. I was so incredibly thankfu…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer whose new employee felt excluded on a well-meaning but cliquey team? Here’s the update. I had actually done some of the things you suggested when Anya joined (e.g., organizing a Teams call before she started so she could ask me questions and briefly meet the rest of the team before she started, having a team lunch in the staff cafeteria on her first day with us in the office, setting up coffee meetings with each member of the team in her first couple of weeks, designating an official buddy in anoth…

Remember the letter-writer whose new team thought they were incredibly overworked, but they actually did nothing? Here’s the update. I wanted to send an update as many of the commentators had requested one. I was the person who wrote about the team that spent all their time reading books and organizing their record collections, and yet kept insisting they were Really Very Busy. Alison’s advice was spot-on — I was only there on a temporary basis, so I decided to just enjoy the madness as a casual observer before I went back to my permanent role. There was a lot of discussion in the comments as to why the team was behaving the way they were, and some of the commentators …

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose partner was angry about how she handled harassment at work? Here’s the update. Addressing the domestic violence situation: following my post, we took more than a month away from each other. I stayed in our flat, he stayed with a friend and we had zero contact during this time. About 40 days in, my partner came home (as agreed), but he works away a lot so he booked jobs to be away Mon-Fri for four weeks a…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer who was the chair of a board and had one board volunteer making everyone’s jobs harder because of his struggles with technology? Here’s the update. I found your advice and the advice in the comments very helpful. To start, I wanted to clear up something that that came up in the comments: this is not a 501(c) organization, though we do volunteer work for them. I fudged some of the details to make my story less recognizable, but this is actually an employer-sponsored affinity group. So no, there is …

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose CEO was demanding everyone return to the office but people didn’t want to — and they were a manager stuck in the middle? Here’s the update. Just a few months after my letter was published … my team imploded. My boss decided after 10 years of service to leave the company to focus on his family, and due to the terrible state my industry is in right now, my team of 12 is now just three, including me. Losing…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer wondering whether to write a list of rules so a colleague, Paul, would treat them decently? Here’s the update. I’ve recently taken a step that commenters had advised — leaving the group. Getting Paul to leave (your excellent advice) wasn’t an option, though perhaps me leaving will push things in that direction. I alerted five people to why I was leaving, and a number of them seem to be realizing that the grou…

Remember the letter-writer who needed to tell a new employee he’s not cut out for the job? The first update was here, and here’s the latest. After far too long, I was able to terminate Tom. As the “fun” project wore on, he started telling me he was overwhelmed, and I started stepping in to do increasingly more of his work. Don’t ask me why I found his requests for help so compelling, I’m still mad at myself about falling for them. After delivering the “needs improvement” conversation, his work improved for a few months. But then something snapped, and he completely fell below the minimum threshold. Multiple important meetings no-showed. Entire afternoons where I was un…

Remember the letter from the person whose soda consumption was being monitored and judged by the office admin? Here’s the update. I had many months of peace, in part due to my boss telling the admin to lay off and in part because I was fully remote for a couple of months due to some family stuff. The dirty looks when I went to the kitchen continued when I got back but whatever, I can deal. And then yesterday happened. I go to the office, get three cans of soda to bring back to my desk (to avoid the scrutiny of three separate kitchen visits). I drink one, then place two in my desk drawer. I go to an in-person meeting, during which I see the admin scan the room to see wh…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the CEO who kept asking young male employees to try her breast milk (!!)? Here’s the update. I recently wrote in about my CEO offering her breast milk to staff. The staff member most impacted elected to write a letter to the board. About 95% of union members decided to sign on to the letter, with many of them writing their own letters describing favoritism and lack of accountability on the part of the CEO. The whole board rece…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the federal employee wondering whether to stick it out or leave (#3 at the link)? Here’s the update. Here’s a bit of an update from one of the federal employees who wrote in back in January. Not much has changed on my end, although it’s been a long year. I’ve gotten a resume completed, which at least is a step closer than I’ve been in over a decade to looking for another job, and have looked around, but haven’t found anything that would work for my situation. Right now is a lousy time to be looking for work; everyth…

Remember the letter-writer whose building was being plagued by human waste outside it? Here’s the update. The pooping has stopped! It was actually just a small group of six people who were causing the biggest problems. There were mental health issues at play as well. Our boss had several conversations with the police and created a plan that involved him monitoring the security cameras at night and calling the police non-emergency number any nights that group was sleeping under our awning. The police would send the homeless outreach team to give resources and ask the individuals to move on. If they didn’t move on, they were given no trespassing orders. There is a publi…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer asked whether they’d been wrong not to interview a problematic volunteer for a paid job? Here’s the update. You and the commenters were extremely helpful. I was reassured that the decision itself was not inappropriate, but better communication would have helped a lot along the way (isn’t that always the case?). One of the first things I did was go back and re-read the personalized rejection I had sent Stephan…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here’s an update from a letter-writer way back in 2009 whose coworker was a not-very-well-behaved ex (first update here). I left the country and HR a few years later, moved to a different country in a different department, and was introduced to a colleague by another colleague. Got married to the colleague, continued working there, had a family (human and cats). We both got burned out and decided to semi FIRE, moved to a third country, and are now staying in a small, progressive town with loads of greenery. We joke that we m…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. 1. How do I manage petty behavior between two employees who dislike each other? For context, I am not the manager of either of these employees, just an innocent bystander trying to help the manager figure this out. The feedback that was given to both of these employees was relatively similar to what you suggested. Basically, the manager focused not on the specific incidents, but instead on telling these employees that the expectation is that they treat all coworkers with profe…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1. I think my disastrous ex-employee is co-opting queer identity Where do I begin. I followed the advice and said nothing, generally kept my distance. Pam sowed chaos “leading” the LBGTQ+ group. She created what an ex-member described as a sexualized atmosphere, including a pinup photo of her in an event announcement. A lot of members left. A young employee, Mary, very publicly accused P…

Here are three updates from past letter-writers. 1. Should I tell my boss about an employee who’s claiming overtime when she’s not working? (#4 at the link) Your response and the comments gave me the courage to bring this up again with the manager. I used the morale and budget angles (my director is currently keeping an eye on the budget due to the current instability) and it seems to have worked. Manager actually agreed they could no longer sanction (turn a blind eye to) 5+ hours of overtime a week. It is fine if the employee wants to come in early and hang out, but they need to clock in when the work begins. Thank you for giving me the confidence and courage to push …

Here are three updates from past letter-writers. 1. Employee gets special privileges because she’s dating an NBA player I didn’t have time to go to my manager regarding your advice because days after your response was posted, Cersei’s boyfriend broke up with her. As a side note, she lived with him in his very nice house. So I imagine it was a very painful breakup and was further complicated by the logistics of having to move out. Morale has slightly lifted but not by much because of the anticipation that special treatment for Cersei will manifest in a different way. It certainly leaves a bad taste in your mouth to know that her summer WFH status stopped because her rel…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1. My boss thinks my employee is lying about having cancer Yes, this is an update to “My boss thinks my employee is lying about having cancer.” Yes, she was. She also lied about losing her parents. She is also now lying on LinkedIn about the dates she was working for us, with her end date a few months earlier than her resignation. It turns out the absences and poor performance were bec…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are three updates from past letter-writers. 1. Employee keeps working unpaid overtime and lies about it (#5 at the link) When I had a stern talk to Pam warning her she would be fired for any further unapproved overtime, she wrote an email to say she was suing us. This bizarre announcement prompted me to start poking around as you advised. I discovered Pam had been stealing cash from work. It explained a lot about her eagerness to do overtime. She was outraged when confronted. Pam declared that she was innocent before g…

Here are three updates from past letter-writers. 1. We’re supposed to do enneagrams at a company retreat I spoke to a few colleagues about the enneagram activity, and many agreed and felt this was a strange work activity. I shared with my boss and those in charge of the retreat, and they heard some other feedback as well. While the activity still happened, it seemed some steps were taken to water down or soften how it was presented to minimize the weight of the activity. Overall it was not too bad, and was amusing to talk about the “types” so long as we were not talking about individuals or the more personal elements. I have a feeling they will gather more feedback bef…