Performance Tracking and Feedback

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are three updates from past letter-writers. 1. Employee keeps working unpaid overtime and lies about it (#5 at the link) When I had a stern talk to Pam warning her she would be fired for any further unapproved overtime, she wrote an email to say she was suing us. This bizarre announcement prompted me to start poking around as you advised. I discovered Pam had been stealing cash from work. It explained a lot about her eagerness to do overtime. She was outraged when confronted. Pam declared that she was innocent before g…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are three updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1. Our office didn’t have bathrooms or water, but they wouldn’t send us home (#3 at the link) After your response was published, I reported the incident through our anonymous compliance network, who forwarded it to employee health, not HR. I got a lukewarm response, something about management being in contact with HR the whole day, but it never addressed why we all felt like we were being…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer asked whether they’d been wrong not to interview a problematic volunteer for a paid job? Here’s the update. You and the commenters were extremely helpful. I was reassured that the decision itself was not inappropriate, but better communication would have helped a lot along the way (isn’t that always the case?). One of the first things I did was go back and re-read the personalized rejection I had sent Stephan…

Here are my favorite posts of 2025, in no particular order: 1. my employee keeps insisting he looks much younger than he is (but he doesn’t) Because humans are weird, and I love that. 2. good things that came from socializing with coworkers: marriages, dog adoptions, and more Because this was heart-warming, and these things are easy to overlook. 3. how much deference do good managers want from employees? Because breaking down this kind of question is one of my favorite things. 4. my team doesn’t want to work for a client whose politics they disagree with Because a lot of people are grappling with this right now. 5. my colleagues are upset that we’re not “speaking…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer who thought one of their employees might be trans and was wondering how to signal support (#3 at the link)? Here’s the update. Thank you for publishing my letter in July. Your advice and the comment section were both very useful. Everyone was very kind and a lot of people had good advice. I decided to follow the advice of not saying anything to Jane or focusing particularly on her, instead turning my focus to…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My allergic colleague has food demands I can’t meet One of my job responsibilities is planning and ordering catering for all of my office’s meetings, trainings, gatherings, and the annual regional corporate holiday party. I’ve taken account of everyone’s dietary restrictions, and I make sure that the restaurants or catering companies always adhere to these specifications and restrictions, whether they are ethical, religious, or allergy. I send a menu out to those with restrictions and make sure that they feel they have enough to eat and are taken c…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are three updates from past letter-writers. 1. Can I report my coworker’s drunken, racist aggression outside of work? My two coworkers and I discussed the weekend’s events and ended up reporting the incident with Fergus the very next day. My boss was horrified and immediately had him sent on a flight back to his home country that evening, and told Fergus’s manager that regardless of the outcome, he was not welcome in our country program again and he wanted another teammate assigned to our program. It turns out, Fergus h…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1. I think my disastrous ex-employee is co-opting queer identity Where do I begin. I followed the advice and said nothing, generally kept my distance. Pam sowed chaos “leading” the LBGTQ+ group. She created what an ex-member described as a sexualized atmosphere, including a pinup photo of her in an event announcement. A lot of members left. A young employee, Mary, very publicly accused P…

Here are 15 of my favorite stories you shared about holidays at work over the past month. 1. The succulent For several years I managed a team who were all at individual satellite offices. During my site visits over the holidays, I gave them all little gift baskets which included a small, fake succulent (most of the offices didn’t have windows). On a subsequent visit about six months later, I found out that one employee had been watering hers every day, and was proud to show me how healthy it still looked. Fortunately, she thought it was hilarious when she found out it was artificial, and it brought the whole team a lot of joy. 2. The panda onesie Our new vice preside…

A reader writes: People in my office frequently come into work very obviously sick and many times get other people sick. Most people do not have the ability to work from home with the work we do. We’ve sent a firm-wide message telling people that we prefer that sick employees stay home, as to stop the spread to the rest of the staff. Unfortunately, this didn’t make much of a difference. I understand that people want to save their paid time off for more enjoyable times, but it’s not fair to the coworkers to whom they spread their germs. (We also offer six paid sick days, separate from vacation and personal leave.) What else can we do? I answer this question over at Inc.…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer wondering whether to write a list of rules so a colleague, Paul, would treat them decently? Here’s the update. I’ve recently taken a step that commenters had advised — leaving the group. Getting Paul to leave (your excellent advice) wasn’t an option, though perhaps me leaving will push things in that direction. I alerted five people to why I was leaving, and a number of them seem to be realizing that the grou…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. Employee missed work because of birthday drinking An employee I manage called out today due to being hospitalized over the weekend for alcohol poisoning. The employee went out to celebrate their birthday over the weekend and overdid it on the partying. I realize this is out of work conduct; however, it is affecting the employee’s job because they called in to work. Do I have a leg to stand on if I have a serious conversation with the employee about their judgment and how this type of behavior could negatively effect their employment with our compan…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are three updates from past letter-writers. 1. My boss sent me a bereavement gift, then demanded to know how I felt when I received it Your advice and everyone’s comments really helped me get some perspective on the issue. I took your advice and sent a brief thank-you to the boss for the bereavement gift, saying I hoped my colleagues had passed on my appreciation at the time. I decided to treat the weird tone of the boss’s initial email as likely ChatGPT / Autocomplete / Inbox-wrangling-fatigue strangeness and definite…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. Nameplate drama I work for a very large company. My department is small and very specialized. The rest of company either doesn’t know we exist or, if they do, doesn’t understand what we do. My department has been the “stepchild” of the company. There have been growth and leadership changes that affected morale for many years. There’s a lack of role clarity, communication, overstepping of management boundaries, no policies or procedures, reactiveness, finger pointing, etc. We have one long-term employee, Jan, who is known for being rude and sarcast…

It’s the final round of the Worst Boss of 2025 voting. We’ve narrowed the pool from eight nominees to two (see results from the first round and second round). The two finalists go head-to-head below. A Frightful Face-Off – The Nominees: the CEO keeps asking young male employees to try her breast milk my company makes summer interns wear bikinis If the voting isn’t showing up for you, you can also vote directly here. The post vote for the worst boss of 2025: the finals appeared first on Ask a Manager. View the full article

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My company won’t call me Doctor or Lord I was hoping that you could help me with a question I have regarding the use of honorifics in workplace documentation. I have recently acquired a new honorific, and my employers are refusing to use it on the documents that I have requested it be used on. I have legal documents that also show that my title is a fully legal one and can be used on official government documents up to and including my passport. Is there anything that I can do to get my employers to use it? Specifically, I have a doctorate and I a…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. 1. My job wants me to hit up everyone I know for money and other help So it’s been a bit of a twisty path since I wrote in. I’ll start by thanking Alison and the commentariat for really helpful advice. The small group meetings with the explicit purpose of sharing our personal contacts and their locations kept being postponed. Casual discussions about the principles of the project continued during other meetings, and I began to lay the groundwork suggested in the advice and dis…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer wondering how to keep cat fur off all her work clothes (#5 at the link)? Here’s the update. You were kind enough to post my question and your readers responded with a wealth of information and advice. Since I’m retiring in a few weeks, and cat fur on office clothes will no longer be a problem, I thought an update might be in order. Plus, who doesn’t love update season?! The number one piece of advice I receiv…

All year long, I’ve made a weekly book recommendation when kicking off the weekend open thread. These aren’t work-related books; they’re just books I like, mostly fiction. Sometimes they’re books that I’m in the middle of reading, and other times they’re just long-standing favorites. Here’s the complete list of what I’ve recommended this year (maybe in time for holiday gift-shopping!). I’ve bolded my favorites of the favorites. (Interestingly, with some notable exceptions, it appears that what I was reading got lighter and lighter as the year went on.) Long Bright River, by Liz Moore. It’s SO GOOD! It’s the story of two sisters, close as children but estranged as adults…

It’s a special “where are you now?” season at Ask a Manager and I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose employer who laid them off and then wanted them to sign an indemnification (#2 at the link)? Here’s the update. Your advice was incredibly helpful. My previous manager continued to send me multiple followup texts regarding the indemnification that felt very guilt-tripping (reminding me they could not proceed with the critical business operation unless I signed and agreed). I did not reply to any of the tex…

In the spirit of the season, let’s hear about workplace gift debacles. Did a game of Secret Santa end in tears? Did a coworker throw a tantrum when she didn’t win a raffle? Were you given a jar of mold as a gift? Did you receive an oil painting of your coworker’s mother in the style of Napoleon? These are all real stories that we’ve heard here in the past. Now you must top them. Share your weirdest or funniest story related to gifts in the office in the comments. The post office holiday gift-giving stories: worst gifts and weirdest gifts appeared first on Ask a Manager. View the full article

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer who was miserable in their PhD program and just wanted to teach but didn’t think they could drop out? Here’s the update. I regretted sending my letter in to Alison about three seconds after I hit the “submit” button. I was convinced that I was just whining, that there wasn’t anything that could fix this situation, and it was my job to just grit my teeth and get through it. Hearing from so many of you that you’…

A reader writes: One piece of your advice I’ve made use of many times is to think of a person struggling in their role as “miscast.” It’s not like they’re a terrible person or failing on purpose, they’re just in the wrong role for their skills. When the conversation turns to ending their employment, I can be kinder and more compassionate, as you’ve written, even when they have frustrated me greatly throughout their time with us. But I worry I’ve gotten stuck when the reason someone is being let go for attitude. I’m thinking of a time, a while back, when I fired a person who no one could stand to work with — arrogant, smug, judgmental, and no self-awareness whatsoever of…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer whose friend hired them but wasn’t paying what they had agreed on? Here’s the update. I’m happy to say that the outcome of the conversation with my now former boss was positive and I didn’t expect it to end as well as it did. Thank you, Alison, and everyone who provided helpful feedback. I respectfully brought up with my friend what she was thinking to do in terms of the summer when the days were longer and I…

It’s round 2 of the Worst Boss of 2025 voting. In the first round we narrowed the pool from eight nominees to four (see results here). The four winners from round one are paired off in two match-ups below, as we move closer to declaring a winner. 1. Repulsive Rivals – The Nominees: the CEO keeps asking young male employees to try her breast milk my boss said I’m threatened by his “masculine energy” 2. A Loathsome Line-up – The Nominees: my boss told me to stop having sex with my boyfriend or quit my job my company makes summer interns wear bikinis If the voting isn’t showing up for you, you can also vote directly here: pair 1, pair 2 The post vote for the wors…