Performance Tracking and Feedback

A reader writes: My boss is INCREDIBLY verbose, a disorganized speaker, and consequently pretty terrible at running meetings. If we’re doing five-minute check-ins, his will take 20. If he’s presenting on a topic, his presentation will take most or all of the meeting and will be crammed with irrelevant details and tangents, to the point where it’s genuinely difficult to pull the relevant details out (He never has slides. He might have a giant spreadsheet.) If he’s running a meeting, which he does for our weekly team meetings, he’ll spend about 75% of that meeting monologuing. He clearly loves to talk; he is palpably joyful when chatting. I also think he uses our meetings…

A reader writes: I know salary negotiation is typically acceptable, expected, and wise, and I even did recruiting for a year or so. But I’m job hunting again, and I’ve never seen this question on an application before: “To ensure equitable compensation, we benchmark salaries against nonprofits of similar size and budget, because of this, we don’t negotiate salaries. The salary for this role is $96,650. Please confirm that this aligns with your desired salary expectations.” (Dropdown: “Yes, I understand that the salary for this role is $96,650.”) Does this mean I shouldn’t ever bring it up? Also, related: Say the salary is below market rate or a huge range, and you kno…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Can I use a wedding photo — with a veil — as my work avatar? My company is fully remote, so they really encourage us to upload a headshot to our company chat service so people can put a face to the name. Would it look out of touch or immature to use a photo from my wedding? It’s probably the best I’ll ever look in any photo because of the professional hair and makeup and because it was taken by a professional photographer. But because of the veil, it’s very obviously a wedding photo. (I’d choose a shot without my husband in it.) I think some of my…

This post was written by Alison Green and published on Ask a Manager. I’m off for the holiday, so here’s an older post from the archives. This was originally published in 2019. A reader writes: I have a dark sense of humor. I now realize that my boss does not. During a standard “how was your day off” conversation between my supervisor, manager, and a few peers, my manager mentioned that he was a chaperone for one of his kid’s field trips to Gatorland. Naturally, I asked if any of the kids on the trip got eaten by an alligator. When the response was no, I followed up with a “darn, you should get a refund” joke that everyone laughed at and then the conversation and the m…

A reader writes: Something happened to me 15 years ago that I continue to wonder about. When I was a senior in college, I was applying to internships in my field (comms/PR if it matters) in Washington, D.C., with the help of my academic advisor. One in-person interview at one of the big legacy PR firms went really well. When my academic advisor followed up about it, they said the company thought I was a fantastic candidate and they’d absolutely love to hire me, except for one thing: they thought the shirt I was wearing was inappropriate for an interview setting and, particularly, that it had sequins on it. Ultimately, I did not get the fellowship because of it. I found…

This post was written by Alison Green and published on Ask a Manager. A reader writes: For some reason — largely due to how bad the job market currently is for replaceable lifelong individual contributors — I’ve been following one of those quasi-influencer recruiter types on LinkedIn for a little while. Some of his advice is decent, and at the very least he pokes fun of all the problems with job-seeking in 2025. But this appeared on my LinkedIn feed just now: “Your job title matters. If your company gave you an internal title that no one understands, tweak it to something more industry-standard. Just keep it accurate…don’t inflate it. Your resume should be clear to an …

Employment lawyer Robin Shea published a piece at legal analysis site JD Supra about my recent Slate column on mandatory “fun” at work — and she delved into the legal implications for employers. She points out that pressure to participate in things like escape rooms, sports, and yoga can give rise to legal issues around disability, pregnancy, age, and religion, as well as workers comp claims and wage and hour claims, and she offers advice to employers. It’s an interesting read. The post can team-building get you sued? appeared first on Ask a Manager. View the full article

It’s five answers to five questions. Here we go… 1. Is it reasonable to ask teams to “host” coffee hours? My new-ish boss implemented division-wide monthly coffee hours when he started a couple years ago, and it’s been a nice way to get out of your office and talk to others (our division is spread out on a college campus). Due to cost-cutting measures, he is no longer able to spend the small amount of money for these events. Instead, we are asking teams within the division to “host” coffee hours by bringing food in. The administrative assistant is able to help brew coffee, set up, and clean up. This does not seem unreasonable to me, and I signed my team up to host, imag…

It’s five answers to five questions. Here we go… 1. Can we refuse a massage appointment for a sex offender? I am a front desk coordinator in a clinic that is part of a large healthcare system. I schedule appointments and assist patients who come in to see providers of various departments, including massage therapy. Recently, I saw an alert about a patient who was scheduled to see a particular massage therapist that indicated he had been discharged from another clinic in the same healthcare system for sexual harassment. Part of my job is to review past appointments for patients, and I saw that in his written scheduling request, he self-identified as a convicted sex offen…

This post was written by Alison Green and published on Ask a Manager. A reader writes: Recently, my company hired someone who was extremely racist. He worked with me on his first day, where he dropped an awful racial slur six times. I was shocked so did a little social media sleuthing and found his horrifying Twitter page full of xenophobic and racist tweets and posts. We fired him. However, after speaking to a friend who is in HR, she said we couldn’t simply fire him for being racist. Now, obviously our lawyer and HR rep disagreed with that because he was fired. But what say you? Are racist posts and hate speech enough to fire someone? She seems to think we should hav…

It’s five answers to five questions. Here we go… 1. I want to opt out of my company’s “wellness” messages My company regularly pushes out “wellness” content to all employees — things like tips on diet, exercise, mental health, and mindfulness. The problem is that we don’t have the option to opt out, and I personally find a lot of the content intrusive or irrelevant. For example, I’ve received messages about topics that touch on sensitive health issues I’d rather not have my employer involved in. I don’t want to seem ungrateful or negative since I know the intention is to promote wellness, but I really dislike having this material pushed on me without a choice. I’ve tri…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Canceling a women’s group because of DEI concerns I’m a PhD student and it seems like my university is trying to cancel the Women in Computer Science networking group that I run. They’re going about it in a really weird way: rather than directly saying “this is illegal D.E.I.,” they’re trying to send us on a bureaucratic runaround to maintain the status quo of funding and booking rooms. We’re in New England, so I suspect it would be locally unpopular to bluntly state that they’re cancelling women’s groups due to D.E.I. How do I fight this? Just dela…

A reader writes: I know you say that it’s not a big deal for candidates to leave short jobs off their resumes. But I have an applicant who left a short job off their employment application and changed the dates on their prior position to hide that time gap. (For example, on the application, their resume lists their present job as starting in April while their past job ended in April. But the past job actually ended in January, and there was a different job they omitted that was from January through April.) I’m asking the applicant for an explanation, but I’m very uneasy about the judgment that the applicant showed in misrepresenting their employment dates regardless. Sh…

It’s five answers to five questions. Here we go… 1. Candidate lied to us in their interview I was recently involved in interviews for a promotion in my department. We interviewed three internal candidates, so we were familiar with each candidate’s work. The interview team consisted the hiring manager (Fran), Fran’s boss (Tom), and me. I report to Fran, as would the newly promoted employee. One of the candidates blatantly lied about their past performance. For example, they said that they are in regular contact with an important client, but Tom knows that is not the case. Additionally, this employee’s work is lower quality than we would expect from the successful candi…

A reader writes: Last month I had a video interview with a candidate that caught me off guard. It was a second round interview, and I was tasked with asking some deeper questions and providing some more technical context to the role. It became clear quite quickly, since we were on video, that the candidate was reading from prepared notes on his screen. And not just quick references to projects or previous work, but actually reading it like a script. Even when I tried to ask some follow-up questions that he could not have prepared for, he gave a brief answer before reverting back to the script. I’ve experienced this with candidates before but never to this extent; it fe…

It’s five answers to five questions. Here we go… 1. Candidate used a slur during a job interview I’m the hiring manager for a position at a nonprofit. The role has a lot of in-person interaction with clients, so we are looking for people who are well-spoken. One of our candidates used a lesser known slur during her interview. I won’t say what the slur was, but it’s a term to indicate being duped or swindled, and the word comes from the name of an ethnic group. I didn’t address it in the moment, but I can’t stop thinking about it. How would you have handled this? And, should this error carry weight? On one hand, I understand that when you’re speaking on the fly like in …

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. CEO shared family trip photos after announcing budget cuts We just had a company-wide town hall, and the CEO — whom I’ve always known to be even-tempered and generally reasonable — kicked things off by sharing a recap and photos of his recent Disney World trip with 20 family members. This comes shortly after we were told about budget cuts, no bonuses, and rising health insurance costs that are eating into our modest merit increases. Needless to say, vacations aren’t exactly top of mind for most of us right now. Was this tone-deaf? Or am I overreacti…

It’s five answers to five questions. Here we go… 1. How do I change a company’s culture as the owner’s son? My father owns a production company with roughly 200 employees, multiple factories, and a strong international client base. We are based in a country with limited workers’ rights, but are trying to adopt American labor standards to attract higher-profile clients. I work here part-time with largely undefined responsibilities, but usually end up handling emails, editing product photos, interviewing potential interns, and arranging internal events. My position alone raises red flags, as I make more than my work would merit any other employee. My father has asked for…

It’s four answers to four questions. Here we go… 1. My client “befriended” me and now isn’t paying for my work I am a self-employed home manager. I gained a new client via referral a few months ago. She is very nice and friendly, and I am a friendly “relationship building” type of professional. This has served me well in getting and keeping clients and in sales previously. I admit, I do struggle with crossing the line — oversharing too much personal info, experiences, etc. — and with this particular client, it has backfired. After working with her for a few weeks, I offered to help with one task at no charge to help her out during a very difficult time in her personal …

It’s four answers to four questions. Here we go… 1. Clients apologize to my boss for snapping at me I am a receptionist/admin in a two-person office. I understand fully that it is my job to be the front line dealing with clients both in person and on the phone. However, I’m baffled by this thing that has happened several times in the three years I’ve been in this job, and happened again last week most egregiously. A client will snap at me over a policy I cannot change/have zero control over. They will storm out in a huff. Then later, they will call, I’ll answer the phone, they’ll ask to speak to my boss (Jane), and then once I transfer the call, they apologize to her f…

It’s four answers to four questions. Here we go… 1. Should I say something about our intern’s bright blue pimple patch? We have a paid intern on a four-month term with government. He has some social anxiety things and general workplace norms we have been working with him on. Last week, he showed up at a virtual internal team meeting with a blue star sticker on his forehead. It took a while to figure out it was a pimple patch. Do we say something? I know there is a move among young people to wear bright and patterned pimple patches in public, but at work I expect them to be hidden. Pimple patches at work are increasingly getting normalized and seen as no different tha…

A reader writes: A friend of mine got a job in property management and wasn’t told about the dress code until a couple months in. It is the most ridiculous thing I have ever seen. The highlights: * Women can only shop at Ann Taylor. They are given $700 twice a year for a clothing allowance, but $700 only gets you two suits and two shirts. * They have to wear certain color combinations on certain days, which means you can’t just buy those two suits and rotate them every other day. * Women have to wear heels. Property management involves some desk work but a whole lot of walking around, so you have to run around inside, outside, and up and down stairs in heels. Can th…

It’s five answers to five questions. Here we go… 1. Company said I could move after my husband took a new job and now they won’t let me I work for a large corporation with a Remote First policy, and compensation is location-based with three tiers. While their policy says permanent relocations must be approved, there is no employee-facing material that says relocation is not allowed up a tier. For example, there is nothing saying someone in a lower cost of living city (Tier 3) who needs to move to a high cost of living city (Tier 1) will not be approved. My husband applied for and got a job in a Tier 1 location. He flew out to start the job (his start date was four days…

I’m off sick, so here’s an older post from the archives. This was originally published in 2016. A reader writes: I’m currently interviewing for a new position with a company that works remotely. Over the past two weeks, I’ve had 10+ video calls with every member of the small team, along with a bunch of unpaid work tests that have included everything from client proposals to personality tests. It’s starting to feel like a full-time job just interviewing with them. I was willing to do all of this because the company is one that I know well with a social mission that I really believe in. I was even willing to accept that they are paying a good $20k below what is normal. I…

This post was written by Alison Green and published on Ask a Manager. At a time when many Americans are struggling with rising costs of living, too many corporate executives are making it clear that they have no idea what life is like for their employees. We regularly hear accounts at AAM of out-of-touch executives who have alienated large portions of their workforce – often via clueless displays of wealth at the exact same time that they’re laying off employees, increasing health insurance costs, or otherwise squeezing their workers. At Slate today, I share some shocking examples of this, and talk about how it hurts both employers and employees. You can read it here. …