Performance Tracking and Feedback

This post was written by Alison Green and published on Ask a Manager. This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: Case Histories, by Kate Atkinson. After loving Liz Moore’s Long Bright River, I wanted more literary fiction mysteries where the character development gets as much attention as the plot. (Amazon, Bookshop) * I earn a commission if you use those links. View the full article

This post was written by Alison Green and published on Ask a Manager. A reader writes: I feel bananas asking this, but could you give me a read on how/whether people still use phones in office/remote office work in 2025? I have a fully remote, customer-focused job for a tiny organization, and no one on my team will use phones. I have the most customer interactions and am willing to answer my phone if one calls, but I wind up getting calls for everyone on my team, because none of my colleagues will pick up their phones or even return voicemails. At most, they will email and agree to schedule a Zoom, but mainly they just ignore calls entirely. I don’t mind helping out, …

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Our board volunteer makes everyone’s jobs harder I was recently made the chair of the board for a local community service group. The board receives money each year to buy supplies for community service events, but being on the board is a volunteer position (no one is getting paid). Basically, anyone who wants to be on the board can be because we really need the extra help. Historically, people have only been asked to step down if there is an ethical concern. The parent organization that provides funds does not provide rules or guidance on staffing, …

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. My partner is angry about how I handled harassment at work Content warning for domestic violence. I’m a woman in finance. Six months ago, I was put into a team with an older male colleague who from day one decided to call me “Legs.” When someone challenged him, he said, “Well, look, she’s got legs up to here!” He gets too close, stares at my boobs, and one time walked past me while I was at my desk and, rather than squeezing my shoulder in passing, he put his hand effectively on the side of my boob and as he walked off his hand brushed off me. Word…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. How do I balance work and socializing at hybrid team meetings? I (a young-looking woman) lead a team of about 15, composed of 3-4 smaller sub-teams that collaborate on various parts of the project. About half the team work remotely; a quarter at Site A, including my deputy and me; and a quarter at Site B. Team members range from junior to mid-career, heavy on junior. We have at least one meeting per project topic area per week for tracking progress and working through more complex issues together. I have a hard time closing down the first “social” …

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My mentee was fired for using a vulgar term I work in a regulated industry and there are specific education and license requirements to work here. My company has a mentorship program for those who are new to the industry. I am one of those with the highest non-management title at my company, and my manager encouraged me sign up for the program. I was assigned an entry-level employee from my company, “Wendy.” I thought things were going well. Wendy was bright and on the ball. But Wendy was let go from her job and I’m wondering if I should have done …

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Should I apologize for my coworker’s behavior at a conference? Recently, I attended an industry conference hosted by an important client. People in my field from across the country attended for purposes of brainstorming and networking. I attended with a senior colleague from my company, Jane, who is one of my mentors and has a significant influence on my career here. On the last night of the conference, after the official events were over, many of the attendees and client representatives met at the hotel bar. A smaller group of us then proceeded to…

This post was written by Alison Green and published on Ask a Manager. A reader writes: Recently, my company hired someone who was extremely racist. He worked with me on his first day, where he dropped an awful racial slur six times. I was shocked so did a little social media sleuthing and found his horrifying Twitter page full of xenophobic and racist tweets and posts. We fired him. However, after speaking to a friend who is in HR, she said we couldn’t simply fire him for being racist. Now, obviously our lawyer and HR rep disagreed with that because he was fired. But what say you? Are racist posts and hate speech enough to fire someone? She seems to think we should hav…

This post was written by Alison Green and published on Ask a Manager. I’m off for the holiday, so here’s an older post from the archives. This was originally published in 2018. A reader writes: My company has a ridiculous late fine policy: you will be fined $2 for every minute, starting from 9:01 a.m. So if you come in at 9:05 a.m., that’s $10 you gotta pay up in cash. (This is not somewhere where down-to-the-minute coverage would be essential. It’s just typical deskbound, back-end work. I can see why the receptionist who gets the calls will need to be there smack on the dot, but the rest of us — not really.) I’ve been here for over a year, and have been fined maybe t…

This post was written by Alison Green and published on Ask a Manager. A reader writes: Am I shooting myself in the foot by engaging politically in a public way on social media? And how should I weigh the pros and cons? Will a future employer even check for my social media, and if so, what will they think? Can I just temporarily disable my social media during the job search, and will that be sufficient? I am currently in a full-time graduate program (middle career going back to school) and expect to be applying for jobs when I finish in about three years. The types of jobs I would apply for are mainly in academia (meaning I would also probably apply for government grant…

This post was written by Alison Green and published on Ask a Manager. It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. View the full article

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Am I being a grouch about this touchy-feely group activity? I work at a school. As the closing activity for today’s professional development session, Fergus (an administrator) split us into three groups, then asked two-thirds of us to stay seated with our eyes closed while the other third stood and moved around the room. Fergus read a series of prompts and invited those who were standing to “connect with” (that is, tap or pat on the shoulder) someone the prompt applied to (“connect with someone you admire,” “connect with someone whose work you’d lik…

This post was written by Alison Green and published on Ask a Manager. I talked to Vulture about what the TV show Severance reveals about workplace life — including the inauthenticity of corporate life, how the Overtime Contingency exists in real life, the weirdness of workplace perks, and how work can degrade your spirit. View the full article

This post was written by Alison Green and published on Ask a Manager. A reader writes: I just saw the below post on LinkedIn, and I thought I’d send it along and get your thoughts on this strategy. After years of reading your blog, it makes me cringe so much. (Why would you write someone a reference if you weren’t their manager? Why would you pester every person at every interview stage with this letter? What if it’s not helpful information for them? Etc.) But everyone in the comments was praising this, saying how it’s so actionable and helpful and “gold,” which I found perplexing. Curious to hear your take on these kinds of strategies, especially as these sort of “advi…

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. I found weird “detox” propaganda in the office kitchen I work at a small nonprofit of under 30 employees and we share one small kitchen. Articles relevant to our field or other interesting items are often left in the center of the table for us to read. I walked into the kitchen the other day and found a seven-page printout about “superhuman brain shakes.” I looked into the group that published it and the doctor behind it, and what I found did not sit well with me. The guy talks about “detoxification” and peddles supplements, all while vilifying pre…

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work at a barbershop that’s under the booth rent model, so I’m a sole proprietor. How do I professionally tell people to stop coming in sick/bringing in their sick kids? Should I display a sign at my station as well? I don’t understand how a haircut is so important when you’re sick. Not only do I hate how being sick feels, I live with my 86-year-old grandfather and it’s not in my agenda to get him sick. It’s also very inconvenient and puts my job at risk because of having to reschedule clients. I had a parent bring their super sick kid in on Christmas Eve. He sat in the front the …

This post was written by Alison Green and published on Ask a Manager. Just a heads-up that Ask a Manager is on Bluesky in case you’re over there: bsky.app/profile/askamanager.org If you’ve been considering trying Bluesky but haven’t made the leap: I really like it. It has a lot of the stuff that used to be great about Twitter before it imploded, plus cool features like being able to mute posts with particular keywords (so if you just can’t handle hearing anything about llamas this week, you can eradicate them from your feed), there are cool “starter packs” (so if you want to quickly follow a bunch of people who post about science or linguistics or yarn or cats or whate…

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work at a company that is entirely in-office — they really push “office culture.” I knew that when I started a year and a half ago, but working from home isn’t a priority for me so it hasn’t been a big deal. It’s a fairly small organization, around 50 employees in my office, and they frequently tout being a “family company.” I noticed that my boss was working from home several days a month for various reasons – she had a migraine, her kids were out of school, etc. She’s on the executive level so I didn’t pay much attention to it, as I know executives get special privileges. Then I …

This post was written by Alison Green and published on Ask a Manager. I talked to Vulture about what the TV show Severance reveals about workplace life — including the inauthenticity of corporate life, how the Overtime Contingency exists in real life, the weirdness of workplace perks, and how work can degrade your spirit. View the full article

This post was written by Alison Green and published on Ask a Manager. This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: God of the Woods, by Liz Moore. A teenager disappears from the summer camp her family owns, 14 years after her older brother similarly disappeared. (Amazon, Bookshop) * I earn a commission if you use those links. View the full article

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. Should people be fired for big, public mistakes? I’m curious about your thoughts on Major League Baseball’s recent blunder. They released a new series of hats that have the logo imposed on top of the team location. For the Texas Rangers, they did not think through the word they would create. Tetas is a slang word for breasts in Spanish. If you were managing a team that let this slip through, how would you handle it? Would people be fired for something like this? I’m not a fan of firing people for single mistakes in their work (conduct is in a diff…

This post was written by Alison Green and published on Ask a Manager. A reader writes: Do you think it’s a red flag when a team in a smaller company immediately drops you into a group text on your personal phone upon hiring? The context is that I’m very happy in my mid-level position at my very not-toxic Fortune 100 company. I like the work and the people and while I wouldn’t hang out with a few of these folks for recreational coffee, we’re Work Friends. I’ve worked for smaller companies and have found them to always be cliquey and toxic and in each other’s business. Like high-stakes high school, where instead of losing head cheerleader, you lose your job. For me the …

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My employee isn’t clearing decisions with me and argued with me at a staff meeting I am the executive director of a nonprofit, without any formal management training. I raised $1.5 million last year and we now have some new staff people, including a male technical expert who makes more money than I do (but reports to me). Today he got excited about attending a trade expo that I had previously considered and didn’t assign anyone to go to, because the demographics are on the young side for our program, so it’s not a top priority. My employee got invit…

This post was written by Alison Green and published on Ask a Manager. A reader writes: I’ve got an employee who had a weird encounter with another employee. It wasn’t harassment but it’s made her feel uncomfortable whenever he’s around. She doesn’t want to make a complaint though. Is there anything we can do if there’s no complaint made? I answer this question — and three others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here. Other questions I’m answering there today include: Telling employees to stop taking guidance from coworker…

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work for a company that has around 600 employees and several offices in a few different countries. Recently a different office was refurbished, and during the refurbishment all the employees who worked there had to work from home. It ended up taking longer than planned and they were all working from home for around two and a half weeks. Our employer is very pro-working-from-home, and I’m one of a small handful of employees who works in an office every day. I like office working, but part of the reason I do it every day is that I live in a shared apartment in an expensive city where…