Performance Tracking and Feedback

We recently talked about times AI got it really wrong, and here are 20 of the most ridiculous stories you shared. 1. The fake initiative Our execs usually send out a hype email right before the annual employee morale survey, emphasizing wins from the past year, basically trying to put people in a positive frame of mind. Last year’s included the announcement of a major new program we knew employees really wanted. But it was a bit surprising, because it fell in an area my team was responsible for, and we were out of the loop, despite advocating strenuously for this over the years. So I went to the exec to a) convey enthusiasm for his newfound dedication to launching this…

It’s five answers to five questions. Here we go… 1. Fire one employee, both employees, or no one? I am an assistant manager at a chain restaurant. There are two employees who should be fired due to violating our call-out policy, which is two NCNS (no call, no show) in a row is automatic termination and if you can’t make your shift you need to call the store with at least three hours notice. Both employees have violated this in different ways. Adam gives three hours notice sometimes but calls out at least once a week, and dictates his schedule to us instead of us scheduling him as we need him. He refuses to call and opts to text out, but is never a NCNS. He is generally…

It’s the Thursday “ask the readers” question. A reader writes: This is half-question, half-plea. I’d love to hear from readers who didn’t get into a fulfilling / interesting / creative / what-you-actually-want-to-do career until after age 40. I’m having a bit of a slow, long-term personal breakdown of shame over my “career.” I started out a high achiever, interested in so many things and studying so many creative and academic pursuits. I went to a good college, got great grades, and have so many interests. But graduating into the Great Recession without a much family money behind me (and not having worked during school) left me working retail / customer service / secre…

A reader writes: My husband, Jim, is a managing attorney at a small firm that is entirely remote, with lawyers spread out across the region. He recently hired a mid-level attorney, Fergus, who is based in a different city and who reports directly to him. Fergus started 10 days ago and to date appears to have done no work. Beginning on day one, he began telling Jim and other senior attorneys that he was having a “temporary personal crisis” and needed more time to finish the assignments he was given. He didn’t specify the nature of this crisis, and no one has felt comfortable probing and they have tried to be accommodating. But now deadlines are approaching and they have …

A reader writes: I’m fairly new to the workforce (~3 years) and, between a time-limited paid fellowship and moving cities for grad school, I’ve changed jobs a couple of times. My current role is the first time I’ve been eligible to apply for a new role within my same organization, and while the job market makes me suspect that hordes of qualified people will be jumping on this posting, I’m optimistic about my chances. The organization would definitely prefer to hire internally if they can. I’ve already been cross-trained on some of the functions of this new role, and I know I can talk intelligently about my approach to the work in an interview. But what do I do when th…

It’s four answers to four questions. Here we go… 1. Managers who don’t want to hear about problems without solutions Why do managers tell employees to only bring them solutions, not problems? I hear this a lot, and I’m not sure I get it. I understand that they don’t want people to complain to them about minor issues that could be solved with direct communication. However, I feel like if people take this advice literally, they won’t report actual problems. Recently, my team had an issue where two employees were repeatedly shouting at each other in meetings. In this case, a manager did witness one of the incidents, so it was addressed without a peer needing to escalate.…

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – November 14, 2025 appeared first on Ask a Manager. View the full article

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: Grace & Henry’s Holiday Movie Marathon, by Matthew Norman. After being recently widowed, a mom raising two young kids meets a man who recently lost his wife, and they slowly start to rebuild their lives. It is charming and legitimately funny and there’s a lot of Baltimore in it, and I loved it. (Amazon, Bookshop) * I earn a commission if you use those links. The post weekend open thread – November 15-16, 2025 appeared first on Ask a Manager. View the full article

It’s five answers to five questions. Here we go… 1. Getting drunk texts from a former coworker I have been remote working at a company for about a year and a half now, and have been enjoying it. About a month ago, I had a coworker reach out and ask if he could use me as a reference for a job he was interviewing for. I gave him my number for the application, I gave my reference to the company, and he left for his new job shortly after. Then things started to get odd. Now that he has my number, I’ve started to get gibberish texts from him late at night, almost like sleeptalking. Like “I’m such an idiot, going to baseball later, tell me why?” When asked about it, he has a…

A reader writes: I started my job in 2023 and became good friends with Ellie. We have similar roles, but different divisions, so rarely overlapped. We bonded over being unhappy in our roles and having a shared male “mentor,” who turned out to be quite the creep (he ended up leaving before we did). We both ultimately made plans to leave that job, she a little before me. During our friendship, I did sometimes notice she could be a bit immature (framing everything in terms of “high-school cliques”) which I just sort of laughed off/ignored. I also got the sense she was pushing me to leave my job, less so because it was good for me, but because she wanted our office to “take…

A reader writes: I work at a small start-up with about 15 people. We all work remotely. We recently hired a new employee for my team, and he is probably the youngest person in the company. We serve a pretty conservative field in terms of dress, expectations, formality — think along the lines of investment banking, law, or accounting. In internal Zoom meetings, our team wears whatever — sweatshirts, ball caps, athleisure, anything goes really. Externally, when meeting with our industry, we usually take it up just a notch; some people wear a sweater or a nice top, others stay bit more casual but would wear maybe a plain t-shirt with no writing on it, and generally appear n…

A reader writes: I work for a local government office that is being affected by the federal chaos. We currently have a hiring freeze and expect to lose several key positions when Congress finally passes a budget. Best case scenario is that the dozen or so positions we have open will be eliminated. Worst case is that one of our largest departments will be shuttered and another will be severely downsized. My team is not federally funded but is taking on a lot of the work previously done by the vacant positions. My grandboss, who came to us from the private sector just this year, feels bad that he can’t give us raises or bonuses to reward us for all the extra work we’re do…

It’s five answers to five questions. Here we go… 1. My coworker accidentally linked her nudes to our team Photoshop account My coworker was using our team’s Photoshop account for a personal project (which our manager is aware of and okay with) and somehow she accidentally linked her phone camera roll to the account so all of her personal photos were visible on the team account. This might have been a nonissue, but my coworker has numerous sexually explicit photos on her phone that were then linked to Photoshop without her knowledge. The way she found out about this was our manager calling her after hours and letting her know she needed to unlink her phone photos immedia…

A reader writes: I work for the government (not in the U.S.). A few months ago, changes were announced to our employment situation. Government employees who were able to work remotely have been doing so since the pandemic. In 2022, we were mandated back to the office two days a week. It used to be that people could choose what days they were on site, and if someone missed a day in the office here or there it was no problem. Now everyone is required to be in the office Mondays and Fridays. You are not allowed to swap for any other day of the week. You can’t work from home Monday or Friday (for example, you can’t say you’re not feeling well, have a plumber coming and need …

A reader writes: I recently took a new job in my same industry and city. In my new role, I’ll have a team of eight reporting to me in various capacities and functions. During the interview process, I got a brief read-out of the team and a high level talent assessment. Nothing stood out as an issue. On my first day, I met the team reporting to me. One of the people on the team is someone that worked for me before and who I terminated for cause due to performance at my previous company. What do I communicate to my management team and/or HR about this situation? It feels weird to say nothing because ultimately, this could be a management issue — I’m sure this employee does…

A reader writes: I’ve been working in the marketing department of a large company for nine years, in a somewhat specialized role. I sit within a smaller subteam originally managed by “Jean-Luc,” who was the kind of manager everyone hopes for — fiercely protective of his team, willing to go to bat for any of us, and fair if it came down to any issues that needed dealing with. At the beginning of the year, Jean-Luc told us that he’d be moving on and assured us he’d be directly responsible for hiring his replacement to ensure a good fit. Two weeks before he left (I’m in the UK and we typically have three-month notice periods), he hired “Kai Wynn,” who seemed very knowledge…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer whose new employee felt excluded on a well-meaning but cliquey team? Here’s the update. I had actually done some of the things you suggested when Anya joined (e.g., organizing a Teams call before she started so she could ask me questions and briefly meet the rest of the team before she started, having a team lunch in the staff cafeteria on her first day with us in the office, setting up coffee meetings with each member of the team in her first couple of weeks, designating an official buddy in anoth…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer who asked how to adjust to returning to the office after working from home for five years? Here’s the update. It’s now been almost five months since the 50% in-office mandate began, and it has been … an adjustment, but not nearly as difficult as I anticipated. I ended up choosing to spend one work week of the pay period in the office, and the other work week at home. (For context, the work week for our state government agencies is Wednesday through Tuesday, so that means I go in on Wednesday, Thurs…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer whose manager posted a “wall of shame” of people who didn’t volunteer to work more? Here’s the update. I wrote in a few years ago about a new supervisor and her approach to mandated “voluntary” overtime as a registered nurse in a hospital. Since then, that supervisor has stepped back into a staff nursing role and she’s happier for it. We’re still friends so I’m also happy about that! She’s a great nurse who tried a new role that wasn’t right for her. A new supervisor was hired from outside. She was…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My employee wants to know where I am at all times I started a new management role three months ago and am managing a small team. One of my staff was under-performing when I started, and one of my directives was to get them on a coaching plan, which I have. As a result, they have made complaints that I’m out to get them. Luckily I’ve been documenting everything, and my boss has my back. My boss had a skip-level meeting with them to allow them to air their grievances. During this, they mentioned that my boss and I should always let them know when we…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are three updates from past letter-writers. 1. My coworker accidentally linked her nudes to our team Photoshop account I wanted to add that the nudes in question included not only my coworker herself, but also her boyfriend! Anyway, the day after our manager alerted my coworker to the nudes issue, they had a meeting where my coworker assured him that she managed to unlink her photos and apologized for the indiscretion and for “whatever you may have seen.” Manager said he had no idea what she was talking about and prompt…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer whose employees were being cruel to a gross coworker? Here’s the update. I fear this won’t be a very satisfying update. As I sat at my desk and read your email asking about an update, I took a few moments to look up from my screen and across the office to watch Meredith. Within those few seconds, I saw her pick a scab off her face and eat it. So yeah. I had my first conversation with Meredith months ago. Our job is one that exposes us to food, biological material, and chemicals, so at the sugges…

I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My manager set up a secret email address using my name I work at a community college. All regular employees at the college are assigned email addresses that begin with our last name. My email, for example, is LastName_FirstName_MiddleInitial@collegename.edu. In Outlook, if someone sends an email to a non-existent address, they will receive an “undeliverable” auto-reply. Several people have tried to email me using an incorrect email format (FirstNameLastName@collegename.edu). The incorrect email format doesn’t conform with the college email, so I a…

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer who was the chair of a board and had one board volunteer making everyone’s jobs harder because of his struggles with technology? Here’s the update. I found your advice and the advice in the comments very helpful. To start, I wanted to clear up something that that came up in the comments: this is not a 501(c) organization, though we do volunteer work for them. I fudged some of the details to make my story less recognizable, but this is actually an employer-sponsored affinity group. So no, there is …

It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1. My team received a suspicious text — and we wonder if our boss sent it as a way to secretly gain info It was reassuring to hear from you and the readers that I wasn’t being paranoid about the text. Unfortunately, the truth behind the mystery text remains unknown, though the official story is that it was “legit.” Shortly after your response, my manager ended up addressing the team, sayi…